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Reviews of Hôtel de Cavoye

4 out of 5
Hôtel de Cavoye
6 rue d'Avon, Fontainebleau

Reviews

9.0

Wonderful

Rating 10 - Excellent. 102 out of 165 reviews" "
Rating 8 - Good. 48 out of 165 reviews" "
Rating 6 - Okay. 8 out of 165 reviews" "
Rating 4 - Poor. 6 out of 165 reviews" "
Rating 2 - Terrible. 1 out of 165 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness
Lovely well located property, amazing rooms. However the hotel was under construction and we were not told about it. The first morning we had to have breakfast inside our room, the second morning the restaurant was working but barely. The front desk was almost always empty and the people behind it were not very friendly in approach or manner. The rooms were new and nice and comfortable. From the window we could se the chimneys of the Chateau de Fontainbleau
Stayed 2 nights in Mar 2024
Response from Reception on Mar 27, 2024
Dear Mrs Logorreta; Dear Guest, Thank you for sharing your experience with us.We are sorry that you were not informed of the work in our establishment.Our apologies for not being able to fully meet your expectations.We take into account your comments, finally improve reception and satisfaction of our customers.Hoping to welcome you again.We remain at your disposal for any additional request.

8/10 Good

W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good with a couple of tiny bits missing
Lovely building and setting. Couple of minor issues with air con cooling not really working, and breakfast was a little disappointing (no fresh egg choice etc). Very good staff though.
Stayed 2 nights in Nov 2023
Response from Blandina on Nov 17, 2023
Dear Madam, CherMonsieurDear Guest, Thank you for taking the time to share your experience with us.We sincerely regret that your experience did not live up to your expectations and please accept our apologies.Please know that we take your comments into consideration and that they have been communicated to the entire team to improve our service.Sincerely,The Reception

10/10 Excellent

jeremie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay at the hotel for a 2 night stay. A shame the restaurant was closed on Monday evening. Great breakfast
Stayed 2 nights in Nov 2023
Response from Blandina on Nov 17, 2023
Dear, Dear,Dear Guest, Thank you for taking the time to share your experience with us.We sincerely regret that your experience did not live up to your expectations and please accept our apologies.Please know that we take your comments into consideration and that they have been communicated to the entire team to improve our service.Best Regards,The Reception

10/10 Excellent

Vanessa

Stayed 1 night in Aug 2023
Response from Mégane on Sep 12, 2023
Dear Vanessa,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at La Demeure du Parc.We look forward to welcoming you again whenever your travels bring you back to Fontainebleau.Kindest Regards,

4/10 Poor

Patrick

We stayed here 10 years ago and it was delightful.When we checked in this week we were immediately told”The chateau is closing in 2 weeks for a 2 Year renovation “…it felt like a warning…which in fact it proved to be. The public area and the beds rooms small of stale air and poor plumbing. Tired furniture and poorly looked after public areas…We were glad to leave.Hopefully in 2 years it will be a 4 or 5 star property, it is nothing close to that right now.
Stayed 1 night in Aug 2023
Response from Eloïse on Aug 23, 2023
Dear Patrick, Greetings from La Demeure du Parc ! Thank you for choosing our hotel for your recent stay in Fontainebleau and for informing us regarding your stay. We strive to offer the best guest service, however, unfortunately, we were not able to provide you this service during your entire stay so please accept our most sincere apologies. May you need any further assistance or information, please feel free to contact us directly anytime. Kindest regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
July Stay
Very helpful and friendly staff, fantastic location next to the Chateau. The room we had was peaceful and large. Excellent on site restaurant. Only downside is the restaurant and bar are closed completely on a Monday and Tuesday but there are plenty of restaurants and bars nearby.
Stayed 7 nights in Jul 2023
Response from Mégane on Jul 18, 2023
Dear July,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at La Demeure du Parc.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the entire hotel team as a critical way of understanding how we can continue to deliver great experiences.We were all delighted to have you. It is a pleasure to learn that the hospitality, location as well as the quiet and size of the rooms you have more. You are entirely right the hotel being in the city center, even if our restaurant/bar is closed on Mondays and Tuesdays, everyone can find his happiness in the restaurants opened around the hotel. The nearest being less than 3 minutes walk. Thank you again for staying at La Demeure du Parc and we hope you choose to create more memories here whenever your travels bring you back to Fontainebleau.MéganeLa Réception

10/10 Excellent

David

Stayed 3 nights in Jun 2023
Response from Mégane on Jul 18, 2023
Dear David,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at La Demeure du Parc.We look forward to welcoming you again whenever your travels bring you back to Fontainebleau.Kindest Regards,MéganeLa Réception

10/10 Excellent

Julia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and lovely room
Stayed 6 nights in Feb 2023
Response from Eloïse on Feb 22, 2023
Dear Julia,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at La Demeure du Parc.We look forward to welcoming you again whenever your travels bring you back to Fontainebleau.Kindest Regards,

6/10 Okay

Kathy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good location. Terrible coffee and would not refund when we asked.
Response from Eloïse on Nov 9, 2022
Dear Kathy,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your recent stay at La Demeure du Parc.We will be more vigilant about the quality of the coffee.Best Regards,

8/10 Good

Michael, ny

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Would have been nice if some food available at bar or in minibar.
Stayed 3 nights in Oct 2022
Response from Eloïse on Oct 21, 2022
Dear Mr Michael,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at La Demeure du Parc.Note that our bar is open for drinking and eating from Wednesday to Sunday.We look forward to welcoming you again whenever your travels bring you back to Fontainebleau.Best Regards,

10/10 Excellent

SELENA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely property. The rooms were very comfortable and the staff was helpful. I would love to stay here again one day.
Stayed 2 nights in Oct 2022
Response from Eloïse on Oct 21, 2022
Dear Mrs Selena,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at La Demeure du Parc.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you ! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the entire hotel team as a critical way of understanding how we can continue to deliver great experiences.We were all delighted to have you and it is a great pleasure to hear this was a memorable time.Thank you again for staying at La Demeure du Parc and we hope you choose to create more memories here whenever your travels bring you back to Fontainebleau.Best Regards,

8/10 Good

Melvin, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new. Modern. Lovely staff. Great location. Expensive breakfast.
Stayed 2 nights in Sep 2022
Response from Blandina on Oct 18, 2022
Dear MelvinOn behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at La Demeure du Parc.We are sorry that you were not completely satisfied with our breakfast. We strive to offer the best guest service, however, unfortunately, we were not able to provide you this service so please accept our most sincere apologies. We take your comments into great consideration, and they will be passed on to the entire team in order to improve our service.We look forward to welcoming you again whenever your travels bring you back to Fontainebleau.Kindest Regards,La Réception

10/10 Excellent

Ann Louise

Stayed 4 nights in Aug 2022

6/10 Okay

Suchita, Fairfax Station

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was historic & well maintained. The staff was not very cooperative & was not willing to meet a few simple requests
Stayed 3 nights in Sep 2022
Response from Eloïse on Oct 21, 2022
Dear Suchita,Greetings from La Demeure du Parc ! Thank you for choosing our hotel for your recent stay in Fontainebleau. We strive to offer the best guest service, however, unfortunately, we were not able to provide you this service during your entire stay so please accept our most sincere apologies. May you need any further assistance or information, please feel free to contact us directly anytime. Kindest regards,

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
High Expectations, Many problems.
In spite of the high review score the hotel has problems. Let me first say that every single employee was fantastic. Very friendly and ready to help. Most of them were very new to this hotel, first week or first day. Anyway, as mentioned in my previous review, to find the hotel was an ordeal. Directions, even after phone calls, were not clear at all. In fact the address should be the paid parking lot close by. On arrival our room was not ready and was not going to be ready because the cleaning crew did not show. We were allocated another room. However, on entering the room it appeared that someone (employee?) had slept in the bed. Third room, for one night, and promise to be moved to another room next day. Have to mention that Francois stayed all the time with us and was lugging our suitcases around at about 90F. He also brought a bottle of bubbly wine to our room. The next problem was that the AC was not working (in any room). A fan was brought to the room but was not of much help. We made the best of the rest of our stay. The famous Palace (Napoleon and many other kings) is next to the hotel and really fantastic.
Stayed 3 nights in Sep 2022
Response from Eloïse on Sep 12, 2022
Dear Guest,We thank you for your recevent stay and valuable feedback. Please accept our apologies for not meeting your expetections. As we recently took over the establishment we have to face major maintenance program to fix the AC issue.Hoping we will have the chance to elevate your experience during a future stay, please be sure we remain at your entire disposal.

6/10 Okay

Bill

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Wifi and aircon not working throughout our 3 night stay…
Stayed 3 nights in Aug 2022
Response from Eloïse on Sep 12, 2022
Dear Guest,We thank you for your recevent stay and valuable feedback. Please accept our apologies for not meeting your expetections. As we recently took over the establishment we have to face major maintenance program to fix the AC issue.Hoping we will have the chance to elevate your experience during a future stay, please be sure we remain at your entire disposal.

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best option for staying on Fontainebleau! Great value, very clean, very comfortable beds. Will always stay here from now on.
Stayed 1 night in May 2022

10/10 Excellent

Rezie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is steps from Fontainebleau and the room are very elegantly designed. My wife and I stayed in a suite that was stylish and roomy with a modern style bathroom that was almost as large as the room itself. Their restaurant had exquisite french cuisine and good service. We came for 2 days during a trip to Paris and did not want to return - the hotel was great, Fontainebleau is spectacular with its gardens, and the town is nice to walk around as well. WORTH THE TRIP. Kudos to the staff - Navid, Yuann, and Eloise.
Stayed 2 nights in Apr 2022

6/10 Okay

Dan

Stayed 1 night in Apr 2022

10/10 Excellent

adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and owner. Good breakfast.
Stayed 4 nights in Feb 2022
Response from Nicole Ivassenko on Mar 22, 2022
Thank you very much We hope to receive you again

10/10 Excellent

Nicola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, would definitely recommend
Stayed 5 nights in Oct 2021
Response from Marie-Jeanne Berna on Nov 30, 2021
Bonjour Nicolas A big, big thank you for your enthusiasm!

8/10 Good

JACQUELINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is beautiful, and the suite has everything we needed for a relaxing stay. The manager of the property however was very rude and condescending when we arrived to check-in (also rude to her staff). I would expect her to have been less pushy and rude to arriving guests that are paying over $350 per night.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful minimalist boutique hotel situated next to the grounds of Fontainebleau chateau. Breakfast is pricey at 25e per person but otherwise highly recommended
Stayed 1 night in Aug 2021
Response from Nicole Ivassenko on Aug 15, 2021
We are very happy that you enjoyed your stay at La Demeure du Parc, we thank you for your comment and we hope to welcome you again Kind regards

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, but minimal services available
Stayed 15 nights in Jul 2021

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Nicole Ivassenko on May 24, 2021
Bonjour Madame, Nous sommes ravis que vous ayez apprécié votre séjour à La Demeure du Parc. Merci d'avoir pensé à nous et de nous encourager par cet avis positif. Nous avions trop besoin de revoir nos clients après ces longs mois de pandémie En espérant vous revoir bientôt Cordialement Nicole

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Very unfriendly staff
The reception by the hotel staff (only one person) was quite disappointing as this person was more often than not quite unfriendly, and the overall feeling was we were being watched, judged, and generally mistrusted for any of our actions (entering and leaving the hotel, staying in the lounge, etc). The checkout was also quite unfriendly as we felt this person was not even trusting that we paid our two nights in full already online. The overall experience left us with a sour feeling and I don’t think we will ever go back to this hotel.
Stayed 2 nights in Dec 2020
Response from reception on Dec 31, 2020
Good morning The Covid has killed the atmosphere, the joy, the pleasure that the hotels give us. As soon as you arrive you are disappointed to see only one person in reception. But isn't that normal? Yes of course this is normal. In reality what seemed unwelcoming, even unpleasant, is our beautiful hotel, asleep, frozen in an unusual silence, restaurant, lounge closed and this disappointed you and spoil your stay. Come back you won't regret it

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great Stay
Lovely location & hotel
Stayed 1 night in Sep 2020
Response from Nicole Ivassenko on Sep 9, 2020
Thank you for taking time to post your comment, we are delighted that you enjoyed your stay at La Demeure du Parc

10/10 Excellent

Lucian, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully designed rooms, spacious, light, fantastic location and a truly relaxed atmosphere. Highly recommended.
Stayed 1 night in Aug 2020
Response from Nicole Ivassenko on Aug 12, 2020
We are glad that you enjoyed your stay at La Demeure du Parc Thank you very much for your comment

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it!
Hotel was beautiful. In a great location. Service was friendly.
Stayed 1 night in Feb 2020

8/10 Good

Alisa, Miami Florida

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room had issues, missing and broken drawers and no hot water but I was given the key to room down the hall and told I could shower there and at checkout given a 60 Euro discount.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend at La Demeure Du Parc
We had a great weekend at Fontainebleau in La Demeure Du Parc. The hotel was ideally located, the room was warm and cosy, and the service was perfect.
Stayed 1 night in Dec 2019
Response from Nicole Ivassenko on Dec 31, 2019
Very happy that you enjoyed your stay at La Demeure du Parc We wish you a very happy 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place in a great location
Great location, lovely hotel. The service was excellent by all staff members.
Stayed 2 nights in Oct 2019
Response from Nicole Ivassenko on Oct 17, 2019
Thank you for taking time to share your impressions of our hotel

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from La Réception on Oct 5, 2019
Thank you !

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
This hotel is very clean, quiet and comfortable and the service is first rate. It is located directly next to the Chateau grounds which are beautiful and a great place to go for a walk. Restaurants and local shopping are a five minute walk away. have stayed here twice and would do so again.
Stayed 2 nights in Sep 2019
Response from Nicole Ivassenko on Sep 30, 2019
Thank you for your comment, we will be very happy to welcome you again

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Nicole Ivassenko on Jul 8, 2019
Thank you so much for your comment

10/10 Excellent

George, Rancho Santa Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern facilities and a spacious room. The location is a bit inconvenient since there is no place to park the car while unloading or loading the luggage.
Stayed 1 night in Jul 2019
Response from Nicole Ivassenko on Jul 8, 2019
Thank you for your comment, we are glad you enjoyed our hotel, and we hope to see you again soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Nicole on Jun 20, 2019
Thank you very much for enjoying your stay at La Demeure du Parc

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel, 5 stars
Wow, I enjoyed every aspect of my visit. The location near the castle and town center make this ideal. The hotel is beautifully designed and the rooms are spacious and spotless. The staff was helpful & friendly, but professional and the details impeccable. The breakfast was delicious and worth the splurge. There is nothing to fault, it was outstanding!
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The moment we stepped into the lobby, we knew we were somewhere very special.
Stayed 2 nights in Jul 2018
Response from Nicole ivassenko on Jul 25, 2018
Thank you for your comment

10/10 Excellent

JF, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel staff helpful, room excellent and restaurant fabulous .
Stayed 1 night in Jul 2018
Response from Nicole ivassenko on Jul 12, 2018
Thank you for your comment, we sent to the team. Thank you for your comment, we sent to the team. Thank you very much for your comment, we sent it to all the team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect location, very quiet, good value, nice people.
Stayed 1 night in Jul 2018
Response from Nicole ivassenko on Jul 12, 2018
Thank you very much for your comment, we sent it to all the team

10/10 Excellent

Valentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Nicole ivassenko on Jul 12, 2018
Thank you very much for your comment, we sent it to all the team

10/10 Excellent

James, Atlanta, Ga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfully designed in a historic building
Amazing how all this can be tucked into a building so convenient. Open space, spotless rooms, atrium, restaurant, etc. Just a block from town. Looked like it was all spotless. Highly recommended
Stayed 2 nights in Jun 2018
Response from Nicole ivassenko on Jul 12, 2018
Thank you very much for your comment, we sent it to all the team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Nicole ivassenko on Jul 12, 2018
Thank you very much for your comment.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jeana, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Think outside Paris, people!
Everything is within walking distance. The Monoprix has groceries on the 2nd floor. The bakery is handy. If you just think outside Paris, this is the place. Just go visit the Chateau! Just go have dinner at a new place every night. Make reservations for dinner after 7 or so. Get the breakfast included with your room. Stop being a tourist and enjoy the French culture. The hotel reception was so helpful in every aspect. Speaking no French I was disadvantaged. They were so helpful in every way. Just be mindful that dinner is late and Monday and Tuesday the restaurant is closed at night. There are plenty of local places open outside your door.
Stayed 5 nights in Nov 2017
Response from La Demeure du Parc on Dec 1, 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your kind feedback ! We look forward to welcoming you again soon.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Very good Hotel! Modern, quiet, very friendly and great location.
Stayed 6 nights in Nov 2017
Response from Front Desk Team on Nov 25, 2017
Dear Sir, We would like to thank you for your kind attention. We appreciated having you here and look forward to accommodating you again. Best regards,