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Get an overview of this hotelRestored 12th-century mansion next to the Arno

Near Il Duomo

Located in Piazza Ognissanti overlooking the Arno River, this stately hotel is perfect to visit Florence, just 5 minutes from Santa Maria Novella, the Uffizi Gallery, Palazzo Pitti, Il Duomo, and Via Tornabuoni with its high fashion boutiques.

Business and wellness

The Westin Excelsior, Florence reflects the grace and beauty of Florence. The restaurant and lounge bar, SE•STO on Arno, is housed on the hotel's spectacular rooftop, an exclusive location observing the entire city along the Lungarno.

Signature comforts

The 171 elegantly furnished guestrooms and suites offer to guest all kind of uncompromising comfort, from the Westin Heavenly Bed® to WestinWORKOUT®, all elements of well-being that can only be found at Westin.

Hotel Amenities

Hotel Amenities

The Westin Excelsior has a restaurant, bar, and conference/banquet facilities. Also guests can keep in shape in the Westin fitness area, and keep in touch with friends by using the complimentary wireless Internet access (not high speed, 200kb/s) in the lobby area.

Guests will also have the opportunity to enjoy the Iridium Suites Spa My Blend by Clarins, situated in the St. Regis Florence, just meters away from the hotel.

  • Concierge services 
  • Free newspapers in lobby 
  • Fitness facilities 
  • Bar/lounge 
  • Business center 
  • 24-hour front desk 
  • Number of floors - 5 
  • Dry cleaning/laundry service 
  • Coffee/tea in common areas 
  • Total number of rooms - 171 
  • Elevator/lift 
  • Valet parking (surcharge) 
  • Breakfast available (surcharge) 
  • Free WiFi 
  • One meeting room 
  • Luggage storage 
  • Babysitting or childcare 
  • Limo or Town Car service available 
  • Multilingual staff 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Self parking (surcharge) 
  • Number of buildings/towers - 1 
  • Airport transportation (surcharge) 
  • Free use of nearby fitness center 
  • Wedding services 
  • Tours/ticket assistance 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Porter/bellhop 

Family Friendly Amenities

  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare  

Room Amenities

  • Hypo-allergenic bedding available 
  • Premium bedding 
  • Air conditioning 
  • Free newspaper 
  • Climate control 
  • Blackout drapes/curtains 
  • Phone 
  • Minibar 
  • Pay movies 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Bidet 
  • Satellite TV service 
  • Pillowtop mattress 
  • Desk 
  • Cribs/infant beds available 
  • Free WiFi 
  • In-room massage available 
  • Daily housekeeping 
  • Slippers 
  • In-room safe 
  • Pillow menu 

Where to Eat

SE•STO on Arno - Overlooking the city, this restaurant is housed on the hotel's spectacular rooftop terrace and serves contemporary Italian cuisine for lunch and dinner.

ORVM Bar - Located on the lobby floor, this bar provides an informal yet smart venue, with black-and-white marble floors, wooden tables, and leather-covered walls and chairs.


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 3 PM


Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


You'll be asked to pay the following charges at the hotel:
  • A tax is imposed by the city: EUR 5 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: EUR 42.50 per person (approximately)
  • Self parking fee: EUR 40 per night
  • Valet parking fee: EUR 40 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Cash transactions at this property cannot exceed EUR 999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. A resort fee is included in the total price displayed.

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