Get an overview of this hotelRestored 12th-century mansion next to the Arno

Popular property highlights

Free WiFi
Restaurant
Business centre
Laundry facilities
Babysitting or childcare (surcharge)

Near Il Duomo

Located in Piazza Ognissanti overlooking the Arno River, this stately hotel is perfect to visit Florence, just 5 minutes from Santa Maria Novella, the Uffizi Gallery, Palazzo Pitti, Il Duomo, and Via Tornabuoni with its high fashion boutiques.

Business and wellness

The Westin Excelsior, Florence reflects the grace and beauty of Florence. The restaurant and lounge bar, SE•STO on Arno, is housed on the hotel's spectacular rooftop, an exclusive location observing the entire city along the Lungarno.

Signature comforts

The 171 elegantly furnished guestrooms and suites offer to guest all kind of uncompromising comfort, from the Westin Heavenly Bed® to WestinWORKOUT®, all elements of well-being that can only be found at Westin.

The Westin Excelsior, Florence

Piazza Ognissanti 3 Florence FI 50123

Hotel Amenities

Hotel Amenities

Guests might start the day with a breakfast buffet then dine on Mediterranean fare at SE•STO on Arno for lunch and dinner, followed by drinks in the elegant ORVM bar.

You can burn off calories in the Westin fitness area, and relax with a massage or beauty treatment at Iridium Suites Spa My Blend by Clarins, situated in the St. Regis Florence, just meters away from the hotel.

There is a full-service business center with 4 meeting rooms, and free WiFi is available throughout the hotel. Multilingual staff are available 24 hours a day to offer sightseeing tips, and there are complimentary newspapers available in the lobby.

  • Concierge services 
  • Free newspapers in lobby 
  • Fitness facilities 
  • Babysitting or childcare (surcharge) 
  • Business center 
  • 24-hour front desk 
  • Number of floors - 5 
  • Dry cleaning/laundry service 
  • Coffee/tea in common areas 
  • Total number of rooms - 171 
  • Valet parking (surcharge) 
  • Elevator/lift 
  • Number of bars/lounges - 2 
  • Breakfast available (surcharge) 
  • Free WiFi 
  • Luggage storage 
  • Limo or Town Car service available 
  • Meeting rooms 4 
  • Multilingual staff 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Number of buildings/towers - 1 
  • Free use of nearby fitness center 
  • Wedding services 
  • Tours/ticket assistance 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Porter/bellhop 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Room Amenities

  • Hypo-allergenic bedding available 
  • Premium bedding 
  • Air conditioning 
  • Blackout drapes/curtains 
  • In-room climate control (air conditioning) 
  • Phone 
  • Minibar 
  • Free bottled water 
  • Pay movies 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Bidet 
  • Desk 
  • Pillowtop mattress 
  • Cable TV service 
  • Flat-panel TV 
  • Free WiFi 
  • In-room massage available 
  • Daily housekeeping 
  • Slippers 
  • Room service (24 hours) 
  • Rollaway/extra beds (surcharge) 
  • In-room safe 
  • Pillow menu 

Where to Eat

Caminetto - A buffet breakfast is available every morning in this stylish dining room, characterized by a warm atmosphere with the presence of an antique fireplace and coffered ceiling.

SE•STO on Arno - Overlooking the city, this restaurant is housed on the hotel's spectacular rooftop terrace and serves contemporary Italian cuisine for lunch and dinner.

ORVM Bar - Located on the lobby floor, this bar provides an informal yet smart venue, with black-and-white marble floors, wooden tables, and leather-covered walls and chairs.

Room service is available 24-hours.

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 80 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets allowed
  • Dogs only
  • 1 per room (up to 18 kg)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No cribs (infant beds) available

Fees

You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: EUR 5 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 42.50 per person (approximately)
  • Valet parking fee: EUR 40 per night
  • Rollaway bed fee: EUR 80 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Westin Florence
  • Westin Florence Excelsior
  • Westin Excelsior Florence Hotel
  • Westin Excelsior
  • Excelsior Florence
  • Excelsior Westin Florence
  • Florence Excelsior
  • Florence Westin
  • Florence Westin Excelsior
  • Westin Excelsior Florence
  • Westin Excelsior Hotel
  • Westin Excelsior Hotel Florence

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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