Title: Messori Suites - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Messori Suites Travelers can immerse in Renaissance Florence with easy strolls to Piazza del Duomo and the Gallery of the Academy, where Michelangelo's David awaits ## Photo gallery for Messori Suites ![Deluxe Double or Twin Room | Bathroom - Messori Suites (Florence)](https://images.trvl-media.com/lodging/25000000/24050000/24047900/24047823/45d120e5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Frette Italian sheets, premium bedding, down comforters, pillowtop beds - Messori Suites (Florence)](https://images.trvl-media.com/lodging/25000000/24050000/24047900/24047823/e54cb135.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily cooked-to-order breakfast (EUR 15 per person) - Messori Suites (Florence)](https://images.trvl-media.com/lodging/25000000/24050000/24047900/24047823/9abb6233.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room - Messori Suites (Florence)](https://images.trvl-media.com/lodging/25000000/24050000/24047900/24047823/8ebc6f6d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Messori Suites (Florence)](https://images.trvl-media.com/lodging/25000000/24050000/24047900/24047823/b9562a60.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Messori Suites offers a peaceful garden retreat in central Florence. Guests can relax on the sunny terrace with in-room WiFi. Multilingual staff provide concierge services and tour assistance, making it easy to explore nearby art and history treasures. ## Reviews 9.6 Exceptional ## Popular amenities - Free WiFi - Air conditioning - Breakfast available - Parking available - Bar - Laundry ## Room options ### Check availability for these dates Tonight [Dec. 21 - Dec. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=24047823&PinnedHotelID=24047823&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=24047823&PinnedHotelID=24047823&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 22 - Dec. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=24047823&PinnedHotelID=24047823&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=24047823&PinnedHotelID=24047823&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=24047823&PinnedHotelID=24047823&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=24047823&PinnedHotelID=24047823&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=24047823&PinnedHotelID=24047823&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=24047823&PinnedHotelID=24047823&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Standard Double or Twin Room ![Standard Double or Twin Room](https://images.trvl-media.com/lodging/25000000/24050000/24047900/24047823/7aa82167.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room 9.4 Exceptional 3 reviews ### Highlights Soundproofed Individually furnished Air conditioning Heating LED TV Fan Premium bedding Down duvet - 194 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ### View all photos for Deluxe Double or Twin Room ![Frette Italian sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/25000000/24050000/24047900/24047823/5f1bfad3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Air conditioning Heating LED TV Fan Premium bedding Down duvet - 280 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ### View all photos for Junior Studio Suite ![Junior Studio Suite](https://images.trvl-media.com/lodging/25000000/24050000/24047900/24047823/e9685bce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Studio Suite ### Highlights Separate sitting area Soundproofed Individually furnished Air conditioning Heating LED TV Fan Premium bedding - 344 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Suite ![Frette Italian sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/25000000/24050000/24047900/24047823/a26861d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 10.0 Exceptional 2 reviews ### Highlights Soundproofed Individually furnished Fireplace Air conditioning Heating LED TV Premium bedding Separate bedroom - 431 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Large Twin Sofa Bed ### View all photos for Superior Room ![Superior Room | View from room](https://images.trvl-media.com/lodging/25000000/24050000/24047900/24047823/d9dba2f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Separate sitting area Soundproofed Individually furnished Air conditioning Heating LED TV Fan Premium bedding - 377 sq ft - City view - Sleeps 3 - 1 Queen Bed ## You may also like Ad ![Rooftop terrace](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/45000000/44700000/44696100/44696083/2af0849c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### IL Tornabuoni The Unbound Collection by Hyatt Historic Centre of Florence - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 108 reviews CA $483 CA $558 total includes taxes & fees Dec 23 - Dec 24 [](https://www.expedia.ca/Florence-Hotels-Il-Tornabuoni-Hotel.h44696083.Hotel-Information?chkin=2025-12-23&chkout=2025-12-24&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=1b53c037-6744-434e-afad-676ac6dbca35&top_cur=CAD) Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/590000/580400/580315/8d3f9bdd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Villa Neroli Coverciano - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Messori-Suites.h24047823.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Messori-Suites.h24047823.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.78423%2C11.26506&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=bIgUdAinR3ix3HgfnG2ujrNVgaI=) Via Antonio Giacomini 25, Florence, FI, 50132 #### What's nearby - Gallery of the Academy of Florence \- 13 min walk \- 1.1 km - Piazza del Duomo \- 20 min walk \- 1.7 km - Cathedral of Santa Maria del Fiore \- 20 min walk \- 1.7 km - Piazza della Signoria \- 7 min drive \- 3.9 km - Uffizi Gallery \- 7 min drive \- 3.9 km #### Getting around - Florence-Le Cure Station - 5 min walk - San Marco University Tram Stop - 12 min walk - Florence Airport, Peretola (FLR) - 10 min drive #### Restaurants - ‪Brunch Republic - ‬7 min walk - ‪Caffė Lietta - ‬4 min walk - ‪Syracuse University in Florence - ‬5 min walk - ‪Caffè Libertà - ‬4 min walk - ‪Bar Pasticceria Minni - ‬1 min walk ## About this property ### Messori Suites Bed & breakfast near Gallery of the Academy of Florence Located close to Piazza del Duomo and Cathedral of Santa Maria del Fiore, Messori Suites provides a terrace, shopping on site, and a garden. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Cooked-to-order breakfast (surcharge), luggage storage, and an elevator - A front-desk safe, concierge services, and multilingual staff - Smoke-free premises, tour/ticket assistance, and free newspapers Room features All guestrooms are individually furnished, and have comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like free WiFi and air conditioning. Other conveniences in all rooms include: - Heating and fans - Frette Italian sheets, pillowtop mattresses, and down comforters - Bathrooms with rainfall showers and bidets - 40-inch LED TVs with Netflix, streaming services, and digital channels - Electric kettles, daily housekeeping, and desks ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/60000/54100/54095/6da26cef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Principe Historic Centre of Florence - Breakfast included - Pet friendly - Free WiFi - Air conditioning 8.8 Excellent 553 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=54095&PinnedHotelID=54095&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/860000/854900/854825/cf44fa92.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ungherese Santissima Annunziata - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 66 reviews CA $132 CA $165 total includes taxes & fees Dec 22 - 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Breakfast included - Pet friendly - Free WiFi - Restaurant 10 Exceptional 4 reviews CA $221 CA $263 total includes taxes & fees Dec 23 - Dec 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=109474888&PinnedHotelID=109474888&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Offsite parking available (EUR 20 per day); discounts available - Onsite parking available only on request - Secured extended parking on site (EUR 20 per day) - Limited onsite parking (max 3 spaces per unit) - Onsite parking includes off-street options ### Food and drink - Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children - A bar/lounge ### Things to do - Shopping ### Family friendly - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - Free newspapers in lobby - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden - Terrace ### Accessibility - Elevator ### More - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Frette Italian sheets - Pillowtop mattress - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 40-inch LED TV with digital channels - Netflix - Streaming services ### Food and drink - Champagne service - Electric kettle - Limited room service - Minibar ### More - Air conditioning - Desk - Fan - Heating - Individual furnishings - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 8:00 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 10:30 AM Contactless check-out available ### Special check-in instructions The front desk is open daily from 8 AM - 8 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Renovations and closures The property is closed between December 24 and January 7\. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 20.0 per day Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately EUR 15 for adults and EUR 15 for children - Secured extended parking fee: EUR 20 per day - Nearby parking fee: EUR 20 per day (1148 ft away) - Rollaway bed fee: EUR 20.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation ### Property is also known as Messori Suites B&B Florence Messori Suites B&B Messori Suites Florence Messori Suites Florence Messori Suites Bed & breakfast Messori Suites Bed & breakfast Florence ## Frequently asked questions ### Is Messori Suites pet-friendly? ### How much does it cost to stay at Messori Suites? ### How much is parking? ### What time is check-in at Messori Suites? ### What time is check-out at Messori Suites? ### Where is Messori Suites located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Messori Suites Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.0 Location ### 9.6 Staff & service ### 8.6 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 143 8 - Good 34 6 - Okay 4 4 - Poor 1 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Leonard May 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Experience The staff was very accommodating. We enjoyed the breakfast and the room was comfortable. ##### Leonard Stayed 3 nights in May 2025 ### 10/10 Excellent #### Alene Jun 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Impeccable style and comfort ##### Alene Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### david May 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Messori Suites is a top quality hotel/motel premises in Florence. Secure building with high end spacious rooms. Only real issue is lack of nearby parking. Would stay again. ##### david Stayed 1 night in May 2024 ### 10/10 Excellent #### Jasleen Jun 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had the Suite and it was absolutely stunning! Very clean and spacious room with an amazing bathroom! The room has a steam shower room which was great! The staff were also very friendly. We liked chilling in the garden in the evenings. Overall, we would definitely stay here again! ##### Jasleen Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Natasha May 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Safe and a quiet location, about 15-20 minute walk to the tourist areas and landmarks. Room was spacious and very modern, the hotel was very clean and it smelled very nice. The breakfast was good (10 euros per person, was told $8 but then we got charged $10) and the breakfast area was really cute. ##### Natasha Stayed 4 nights in May 2024 ### 10/10 Excellent #### Juuli Aug 8, 2023 Liked: Cleanliness, staff & service, property conditions & facilities I really enjoyed my stay at Messori Suites, the staff was super helpful and kind! The room was spacious and clean, and even though it was located on the first floor there wasn't much noise coming from the street. The location was really good, about a 20 min walk to the heart of Florence. I'd definitely recommend this and would book another stay here! ##### Juuli ### 10/10 Excellent #### Philip Nov 15, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Messori Suites was a perfect accommodation for visiting Florence. It was beautifully appointed - modern rooms with a beautiful balcony overlooking a garden area. The location could not have been any better. There was a public parking garage nearby for our car, but the location allowed us to easily walk to all the important sites in Florence - we were probably 15-20 min walking from the Accademia. We would definitely stay here on a return trip! ##### Philip Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### Verified traveller Jun 2, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice hotel with good services very well located. ##### Verified traveller Stayed 2 nights in May 2023 ### 10/10 Excellent #### Adetayo Nov 23, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely place . The rooms were super impressive ##### Adetayo Stayed 3 nights in Nov 2020 ### 10/10 Excellent #### Ashleigh Nov 14, 2021 Liked: Staff & service, amenities, property conditions & facilities This property is absolutely stunning. Spacious, clean, and very friendly staff. Will be staying here again upon returning to Florence! ##### Ashleigh Stayed 3 nights in Nov 2021 ### 10/10 Excellent #### Jose Sep 23, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort One of the best hotels we stayed in Italy. Everything was clean and stylish. ##### Jose Stayed 3 nights in Sep 2021 ### 10/10 Excellent #### Verified traveller May 3, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location, and clean Exceptionally clean and modern but in a traditional Florence location. Very accommodative staff. ##### Verified traveller Stayed 3 nights in Apr 2022 ### 10/10 Excellent #### Oscar May 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great place and the staff very attentive! I would definitely recommend it and would comeback ##### Oscar Stayed 3 nights in May 2023 ### 8/10 Good #### Honggang May 3, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities nice little hotel, clean and the room are remolded very nicely, lack of amenities due to the size of the hotel ##### Honggang Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### Sarah May 7, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We loved our stay here. Worth the stroll to the centre. The staff were lovely, the room was really cool. Very smart with everything you need. Would definitely stay here again. Thank you ##### Sarah Stayed 3 nights in May 2022 ### 6/10 Okay #### elsa Jun 15, 2025 Liked: Cleanliness Disliked: Property conditions & facilities They give us the room on the first floor.too much noise for everyone to walk in. No one is at night you need to call. WhatsApp's number if you need anything. I didn’t feel comfortable at all I will not recommend it at All. Plus the windows shades don’t close at all. You have all the lights on your room. ##### elsa Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Anthony Sep 13, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing Hotel The hotel is amazing. A stunning renovation with beautiful rooms. We had a private roof top terrace with ours. Fernando and Natalia at the front desk could not have been more helpful. We would return here in a heartbeat. So relaxing and calm yet close to everything. ##### Anthony Stayed 2 nights in Sep 2020 ### 2/10 Terrible #### David Sep 24, 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities This place looked great on paper — very nice aesthetic, welcoming vibe, and the private room with rooftop access sounded perfect. Unfortunately, the reality was far from it. On our very first night, we walked into a puddle in the middle of our room. A torrential downpour had leaked through the rooftop straight onto our floor — not exactly what you want to discover when you’re unpacking and worried about your belongings staying dry. But the real dealbreaker was what happened later that night: the entire room lost power while my girlfriend was just blow-drying her hair. Annoying enough on its own — but far worse was learning that after 8:30 PM, the place is essentially abandoned. No staff on site, no way to get help, no emergency contact. We tried everything and ended up scribbling a note at the front desk, only to spend the entire night in the dark until someone finally fixed it at 8 the next morning. For a property that markets itself as welcoming and comfortable, being left stranded like that was beyond disappointing. ##### David Stayed 2 nights in Sep 2025 ### 8/10 Good #### Dana Oct 17, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great stay. Front desk mixed up the rooms for my bday. I was given a standard room when I was supposed to have the Superior for my bday. ##### Dana Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Allan Sep 23, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our accommodation was excellent but the icing on the cake was Fernando ... he was great! Much appreciated. Thank you so much! ##### Allan Stayed 2 nights in Sep 2022 ### 4/10 Poor #### Mark May 11, 2025 Disliked: Staff & service, room comfort We had booked a suite and we were given a standard room, with no explanation. I would like to be refunded for the difference. There was no staff available to check us in when we arrived. Our room was accessed even though we had our do not disturb sign clearly posted. It was removed and placed inside the room. Overall, extremely unhappy with the lack of privacy. ##### Mark Stayed 3 nights in May 2025 ### 8/10 Good #### KIM Oct 10, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Florence The hotel was excellent in many respects, but lacked tissues in the bathroom and there were no bath towel rails. The towels also were not changed every day. These things detract from the comfort of the room. Our friends room had a very bad smell in the bathroom and she was told there was nothing that could be done. This was very poor. ##### KIM Stayed 2 nights in Oct 2022 ### 8/10 Good #### madun Aug 17, 2020 Liked: Cleanliness, amenities, property conditions & facilities Stunning decorated room with 4 poster bed and huge bathtub with his and hers sink and outdoor balcony space. A peaceful location with local restaurants and large supermarket just around the corner. About 20 minutes walk into centre of town. Only criticism would be lack of 24 hour reception. As we came back after 8 most nights we had a few issues regarding no refill of toiletries the first night and second night no top up of tea/coffee. This meant we had to go without until the next morning. Another issue was accidentally leaving our key in the room out of reception hours which meant having to call the hotel and wait until someone came to open the front doors. Overall however a pleasant stay but customer service could be improved. ##### madun Stayed 3 nights in Aug 2020 ### 6/10 Okay #### Jessica May 6, 2024 #### Noisy and unaccommadating We had booked here because the reviews had suggested it was quiet and one of our party has a disability that is triggered by a lack of sleep. The room was nicely furnished, but very noisy due to it's proximity to the road, the front door, and the reception. We saw the potential for noise on arrival and asked if it was possible we be moved to a quieter room. Without looking at the bookings we were told by the receptionist that it was not possible as all the rooms were full. Over the next couple of hours (from inside our room) we proceeded to hear the receptionist check in many further guests. It is possible of course that these guests were being checked into different types of rooms, and they had no further rooms of the type we had booked. But I wanted to leave a review to let others know that there is a lot of noise in some of the rooms, and the hotel is unlikely to be able to accommodate a change in arrangements. Other issues included an ant infestation in the room, and a lot of single use plastic. ##### Jessica Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Alessandro Jun 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities No queda cerca del centro. Hay que coger el autobús o taxi para llegar. 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