Title: Hotel Real - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Real Travelers soak up sunshine by the inviting pool or walk just steps to explore downtown's charm, fueling up at the on-site cafe before heading out for adventures ## Photo gallery for Hotel Real ![Minibar, in-room safe, soundproofing, iron/ironing board - Hotel Real (Florence)](https://images.trvl-media.com/lodging/2000000/1680000/1672400/1672318/98f80809.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Self parking (EUR 5 per day) - Hotel Real (Florence)](https://images.trvl-media.com/lodging/2000000/1680000/1672400/1672318/6d339b6e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (EUR 10 per person) - Hotel Real (Florence)](https://images.trvl-media.com/lodging/2000000/1680000/1672400/1672318/54f4f25f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Hotel Real (Florence)](https://images.trvl-media.com/lodging/2000000/1680000/1672400/1672318/2338b3d9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception hall - Hotel Real (Florence)](https://images.trvl-media.com/lodging/2000000/1680000/1672400/1672318/1149f527.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Real offers a peaceful garden and refreshing outdoor pool for relaxation. The cafe serves meals for just 15 Euros, while free WiFi keeps everyone connected. Guests appreciate the extended parking options and helpful tour assistance for planning local adventures. ## Reviews 4.8 ## Popular amenities - Free WiFi - Breakfast available - Parking available - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Feb. 13 - Feb. 14](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=1672318&PinnedHotelID=1672318&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=1672318&PinnedHotelID=1672318&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 14 - Feb. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=1672318&PinnedHotelID=1672318&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=1672318&PinnedHotelID=1672318&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 13 - Feb. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=1672318&PinnedHotelID=1672318&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=1672318&PinnedHotelID=1672318&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 20 - Feb. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=1672318&PinnedHotelID=1672318&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=1672318&PinnedHotelID=1672318&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Single Room ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1680000/1672400/1672318/a6ae2eaf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room ### Highlights Soundproofed TV Separate bedroom Hair dryer Bidet Private bathroom Minibar Cable channels - 129 sq ft - 1 bedroom - Sleeps 1 - 1 Queen Bed ### View all photos for Double Room (In Annex Building) ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1680000/1672400/1672318/532b1c61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (In Annex Building) ### Highlights Soundproofed TV Hair dryer Bidet Private bathroom Minibar Cable channels Daily housekeeping - 172 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Twin Room ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1680000/1672400/1672318/19a6b444.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room ### Highlights Soundproofed TV Separate bedroom Hair dryer Bidet Private bathroom Minibar Cable channels - 172 sq ft - 1 bedroom - Sleeps 2 - 2 Twin Beds ### View all photos for Double Room ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1680000/1672400/1672318/532b1c61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights Soundproofed TV Separate bedroom Hair dryer Bidet Private bathroom Minibar Cable channels - 172 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Triple Room ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1680000/1672400/1672318/e3f53d8a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Soundproofed TV Separate bedroom Hair dryer Bidet Private bathroom Minibar Cable channels - 215 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Twin Bed ## You may also like Ad ![Seasonal outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/1000000/590000/580400/580315/6fc6c52c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Villa Neroli Coverciano - Pool - Breakfast included - Spa - Pet friendly 9.6 Exceptional 562 reviews CA $114 CA $148 total includes taxes & fees Feb 16 - Feb 17 [](https://www.expedia.ca/Florence-Hotels-Villa-Neroli.h580315.Hotel-Information?chkin=2026-2-16&chkout=2026-2-17&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=1618776f-01f6-4930-ae12-6ef504d31ac1&top_cur=CAD) Ad ![Presidential Suite, 1 King Bed, Terrace, River View | Living room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/500/439/b9dd09cf_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The St. Regis Florence Historic Centre of Florence - Hot tub - Spa - Pet friendly - Free WiFi 9.6 Exceptional 268 reviews CA $1,055 CA $1,187 total includes taxes & fees Feb 18 - 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Pet friendly - Free WiFi - Air conditioning - Breakfast available 8.8 Excellent 831 reviews CA $214 CA $257 total includes taxes & fees Mar 2 - Mar 3 [](https://www.expedia.ca/Florence-Hotels-Mercure-Firenze-Centro.h9727633.Hotel-Information?chkin=2026-3-2&chkout=2026-3-3&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=1618776f-01f6-4930-ae12-6ef504d31ac1&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Hotel-Real.h1672318.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Hotel-Real.h1672318.Hotel-Information) ## About the area Located in Florence, Hotel Real is connected to a rail/subway station. Basilica of Santa Maria Novella and Gallery of the Academy of Florence are cultural highlights, and some of the area's notable landmarks include Fortezza da Basso and Cathedral of Santa Maria del Fiore. Boboli Gardens and Villa Medicea La Petraia are also worth visiting. [Visit our Florence travel guide](https://www.expedia.ca/Florence.dx1222) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.79788%2C11.20478&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2Kz_A6mfGwnVM79ietsVxiWVOXg=) Viale Luigi Gori 31, Florence, FI, 50127 ### What's nearby - ![The wide and lush meadow called "Quercione" in the Cascine Park, a monumental and historical park in the city of Florence, Tuscany, Italy.](https://images.trvl-media.com/place/507692/f9ba5e40-3a98-433b-98e8-a38703243c5a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cascine Park 11 min walk \- 1.0 km - ![Pisa which includes a river or creek and heritage architecture](https://images.trvl-media.com/place/553248621532501484/a2fd9013-767c-47ee-9711-9923bd559714.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Arno River 15 min walk \- 1.3 km - Museo Richard-Ginori della Manifattura di Doccia 6 min walk \- 0.6 km - The International Kitchen - Classic Tuscan Table 13 min walk \- 1.1 km - Tribunal of Florence 5 min drive \- 2.5 km ### Getting around - Firenze Cascine Station 5 min drive - Guidoni Tram Stop 7 min walk - Florence Airport, Peretola (FLR) 6 min drive ### Restaurants - beercode 10 min walk - Panineria da Bitu 15 min walk - Il Barco 13 min walk - Bivio Ristorante Pizzeria 4 min walk - MyChef 10 min walk ## About this property ### Hotel Real Hotel near Basilica of Santa Maria Novella Hotel Real provides a garden and more. Stay connected with free in-room WiFi. You'll also find perks like: - Buffet breakfast (surcharge), self parking (surcharge), and luggage storage - Concierge services, a 24-hour front desk, and tour/ticket assistance Room features All 55 rooms include amenities such as free WiFi and safes, as well as sound-insulated walls and minibars. Other conveniences in all rooms include: - Bathrooms with showers and bidets - 21-inch TVs with cable channels - Daily housekeeping and phones ## Similar properties ![Breakfast, lunch, dinner served; Regional cuisine ](https://images.trvl-media.com/lodging/19000000/18340000/18331800/18331768/03b78683.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hu Firenze Camping In Town Florence - Pool - Pet friendly - Parking included - Free WiFi 8.8 Excellent 1,618 reviews CA $64 CA $82 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=18331768&PinnedHotelID=18331768&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/2000000/1070000/1065100/1065038/33411e57.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mirage Florence - Pet friendly - Parking included - Free WiFi - Restaurant 7.0 Good 876 reviews CA $83 CA $114 total includes taxes & fees Feb 20 - Feb 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=1065038&PinnedHotelID=1065038&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 17 per person)](https://images.trvl-media.com/lodging/123000000/122730000/122728100/122728053/94ca7933.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotiday Firenze Peretola Florence - Pet friendly - Parking included - Free WiFi - Gym 9.4 Exceptional 3 reviews CA $96 CA $125 total includes taxes & fees Mar 3 - Mar 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=122728053&PinnedHotelID=122728053&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4130000/4125400/4125332/f2fc28f6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Plus Florence - Hostel Historic Centre of Florence - Pool - Free WiFi - Restaurant - Gym 8.6 Excellent 1,000 reviews CA $64 CA $84 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=4125332&PinnedHotelID=4125332&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/2000000/1090000/1085900/1085810/16ed50cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Firenze Nord Aeroporto Sesto Fiorentino - Pet friendly - Free WiFi - Air conditioning - Breakfast available 7.4 Good 588 reviews CA $93 CA $112 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=1085810&PinnedHotelID=1085810&HadPinnedHotel=true®ionId=-1&adults=2) ![Quadruple Room, Balcony | Balcony](https://images.trvl-media.com/lodging/3000000/2250000/2244100/2244028/24969d0c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villa Il Castagno Santissima Annunziata - Pet friendly - Parking included - Free WiFi - Breakfast available 7.0 Good 305 reviews CA $77 CA $99 total includes taxes & fees Feb 24 - Feb 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=2244028&PinnedHotelID=2244028&HadPinnedHotel=true®ionId=-1&adults=2) ![Food court](https://images.trvl-media.com/lodging/2000000/1060000/1058100/1058012/275ab13c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Auto Park Hotel Florence - Pet friendly - Parking included - Free WiFi - Restaurant 6.8 372 reviews CA $97 CA $126 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=1058012&PinnedHotelID=1058012&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/2000000/1770000/1768400/1768371/1970352a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Garden Florence Florence - Pet friendly - Parking included - Free WiFi - Air conditioning 8.6 Excellent 620 reviews CA $77 CA $107 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=1768371&PinnedHotelID=1768371&HadPinnedHotel=true®ionId=-1&adults=2) ![Quadruple Room](https://images.trvl-media.com/lodging/29000000/28970000/28962000/28961941/3c6602ae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aurum Firenze Historic Centre of Florence - Breakfast included - Free WiFi - Air conditioning - Housekeeping 7.6 Good 1,000 reviews CA $228 CA $273 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=28961941&PinnedHotelID=28961941&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/1000000/20000/15600/15565/ee388df9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### B&B Hotel Firenze Nuovo Palazzo di Giustizia Florence - Pet friendly - Parking included - Free WiFi - Air conditioning 7.6 Good 713 reviews CA $83 CA $111 total includes taxes & fees Feb 18 - Feb 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=15565&PinnedHotelID=15565&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=1672318&PinnedHotelID=1672318&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1672318,18331768,1065038,122728053,4125332) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi ### Parking and transportation - Onsite parking available only on request - Secured, uncovered self parking on site (EUR 5 per day) - RV/bus/truck parking (surcharge) on site - Onsite parking includes off-street options ### Food and drink - Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children ### Family friendly - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Garden ### Accessibility - No elevator ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 21-inch TV with cable channels ### Food and drink - Minibar ### More - Free local calls - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Minimum check-in age: 15 ### Check-out Check-out before 10:30 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children aged 2 and younger eat free breakfast Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children - Uncovered self parking fee: EUR 5 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards, debit cards, and cash ### We should mention This property does not have elevators All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Hotel Real Firenze Florence Hotel Real Florence Real Florence Hotel Real Firenze Hotel Real Hotel Real Hotel Hotel Real Florence Hotel Real Hotel Florence ## Frequently asked questions ### Is Hotel Real pet-friendly? ### How much does it cost to stay at Hotel Real ? ### How much is parking? ### What time is check-in at Hotel Real ? ### What time is check-out at Hotel Real ? ### Where is Hotel Real located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Real Reviews 4.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 5.2 Cleanliness ### 5.6 Location ### 6.0 Staff & service ### 4.4 Property conditions & facilities 10 - Excellent 19 8 - Good 37 6 - Okay 54 4 - Poor 55 2 - Terrible 93 ## Reviews ### 10/10 Excellent #### Armando Oct 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort My experience in the Hotel was good, the room was very comfortable and clean so was the bathroom ##### Armando Stayed 1 night in Oct 2025 ### 10/10 Excellent #### PRINESHIA Oct 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Kind/Respectfull Staff :) ##### PRINESHIA Stayed 1 night in Sep 2025 ### 6/10 Okay #### Ming Oct 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was undergoing renovation thus no breakfast was provided. The staff was still helpful though. The walk from the airport to the hotel was a bit tricky because the roads around the airport provides little consideration for pedestrians. ##### Ming Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Russell Nov 4, 2025 Disliked: Cleanliness, amenities, property conditions & facilities If being near the airport is important, this is an option. The train to the airport is nearby. Not the nicest walk. Keep in mind, the quality is slummy. I did not have hot water during the stay. Daily cleanings were making the bed. Otherwise, that was it. The piece of toilet paper on the ground when I arrived stayed on the floor the whole time I was there. Bed sheets were the extent of covering. There were blankets in the closet. However they looked like potato sack material. There was no daily breakfast as promised. WiFi is not available in all rooms as advertised. Don’t stay here. ##### Russell Stayed 3 nights in Oct 2025 ### 4/10 Poor #### Niyog Jul 3, 2025 Disliked: Amenities, property conditions & facilities Very strong Smoking smell on the room and bathroom even though we don’t smoke. Struggled to sleep at night due to that smell. As we had a pram. Staff was very helpful to take the pram upstairs to the room. However, if there was big it would have been very helpful. ##### Niyog Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### David Sep 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location Friendly staff amazing food ##### David Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Ruth Sep 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Close to the airport. Nothing fancy, but decent place to spend the night before an early flight. ##### Ruth Stayed 1 night in Sep 2025 ### 8/10 Good #### TATJANA Aug 2, 2025 Liked: Cleanliness Spacious room, clean, it was good for us for a couple of nights. ##### TATJANA Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Julio Oct 16, 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities The room was clean but very old. The few furniture were damaged. The lobby of the hotel had a smell, and with very old furniture. But the staff was very friendly and very helpful. ##### Julio Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Paolo Aug 22, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Don’t stay here. ##### Paolo Stayed 1 night in Aug 2025 ### 4/10 Poor #### Gordon Oct 26, 2025 Disliked: Property conditions & facilities Mosquitoes. Sĥower way too small. Wash basin problem. ##### Gordon Stayed 3 nights in Oct 2025 ### 2/10 Terrible #### Melissa Oct 17, 2025 Disliked: Cleanliness, property conditions & facilities Dingy, cement building that feels like a prison cell. First room was infested with mosquitos. Once we changed rooms, there were at least no bugs, but lots of dead bugs on the walls. Shower was dangerously slippery and the water got no where near hot. The front desk clerk was helpful and kind, but the hotel is not good at all. ##### Melissa Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Gabriela Oct 15, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Walking into our room, there was a strong smell of cigarettes. We asked to change our room but were not able to. Later finding blood on pillows and on throw blankets. The shower is only covered by a curtain in the corner of the bathroom. The area felt skeptical. I would not recommend this hotel. ##### Gabriela Stayed 1 night in Oct 2025 ### 4/10 Poor #### Jonas Oct 21, 2025 Disliked: Property conditions & facilities, room comfort #### Not good A bad experience. The toilet was running all night, it was very noisy. The bad experience was topped by only having cold water in the bathroom in the morning. And yes, we let it run for a long time. ##### Jonas Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Olga Aug 9, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Dirty beds and bathroom, toilet is broken and no hot water after 11 PM ##### Olga Stayed 1 night in Aug 2025 ### 8/10 Good #### Dawn Sep 21, 2025 Liked: Cleanliness First room, toilet not functional, second fridge not working, no hot water only tepid! ##### Dawn Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Victoria Sep 29, 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities The hotel was supposed to have a breakfast. It did not. For three nights of our stay out of four there was no hot water. The fridge didn't work. On the second day of our stay, apparently during cleaning, some of our food disappeared from the room (was stolen). We asked for a "No disturb" door knob hanger (to prevent future theft) and were given one that was created in front of our eyes by handwriting on a piece of paper. The manager of the hotel was in Rome and unreachable. The total impression was that it was a low level hotel in the third world country. ##### Victoria Stayed 4 nights in Sep 2025 ### 2/10 Terrible #### Raymund Sep 11, 2025 I did not stay at this property because the minute we checked in it looked like a prison. I gave it a chance by waiting on the room and when we were presented the room, it did look like a prison cell , the bathroom was all funky and moldy. we had to scramble for a hotel room right away online and left in a hurry. This is a disaster Expedia you should never list this hotel because it is non-operating it is dirty it has mold and it is just dirty, repulsive hideous in the building is falling apart. I am gonna file a claim and it’s a good thing I got insurance for this reservation. l. ##### Raymund Stayed 3 nights in Sep 2025 ### 8/10 Good #### Margaret Sep 16, 2025 Disliked: Cleanliness, amenities, property conditions & facilities The place was extremely disappointing. No phones in rooms, key was tricky to use, and if there was a fire it would have been stressful to get out.no light blocking curtains, no bath mats, bathroom sink was plugged and nothing was done to fix it although we reported. It x2\. Shower stall was disgusting and NO HOT WATER during our stay. The walls in our room looked like they slapped a coat of paint over mould stains and there were stains on the walls. There was no place to get coffee I could go on but you can get a sense of what it was like. Staff was great and helpful but I certainly wouldn’t recommend this place to anyone. ![](https://a.travel-assets.com/ugc/hotel-reviews/4126a11b-db9b-4a17-a513-a2544e75709f-1758032864983.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b883706e-be9a-4f19-8c11-d921040ef5cf-1758032864942.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7fe5ed6a-4620-470d-9d2a-1866adeeff9e-1758032864717.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Margaret Stayed 3 nights in Sep 2025 ### 2/10 Terrible #### Tara Oct 5, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I did not stay here. My 1 star review is based on their lack of customer service. I was booked to stay here the night before my flight left Florence. A week prior I found out my flight was changed and I would not need the room. I tried contacting the property to see about a refund or even a partial refund and I could not get in contact with anyone. I contacted Expedia, they also tried multiple attempts to reach the hotel but were unable to. I do understand that when I booked the room, it said that it was non refundable. However, my flight change was out of my hands and I feel there was enough notice time given to rent out the room and it would have been nice to receive even a partial refund. Or at least get in touch with someone! ##### Tara Stayed 1 night in Sep 2025 ### 6/10 Okay #### Olivia Jul 25, 2025 Liked: Room comfort Disliked: Cleanliness, property conditions & facilities #### Not for me My wife and I were traveling Europe for our honeymoon and this is one place we decided to stay. We were led to believe the hotel had laundry and was close to lots of places to eat but this was incorrect, all the restaurants close by were all shut down permanently as far as I can tell and the only laundry service was almost 15 euros each to wash and dry which is maybe normal but when we’re let to believe the hotel had this service it’s something we did not budget for. As for the room the floors were dirty with broken tiles that moved when stepped on, the shower head holder was broken(not a big deal but annoying) and there was only one towel between us which is not super fun when you have been traveling all night and sweating all day and all you want to do is shower before bed, I asked for more towels but apparently that was the last one and we just had to deal with it(not a big deal I know but it seemed like things kept getting added to the pile, although he couldn’t help us with most of the issues the man at the front desk front desk was friendly and he tried to help us so I have to give credit where credit is due. All in all the photos look much nicer than the place and they are not accurate at least in the room we stayed in and I wouldn’t recommend staying here. ##### Olivia Stayed 2 nights in Jul 2025 ### 2/10 Terrible #### Jan-Ola Nov 2, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort We arrived very late, around midnighr. The hotel was unmanned, bu keys ans instructions were prepared in an envelope in the reception, so that part worked very well. The room however was in very bad condition. The doors on the closet were partly missing and partly broken. A drawer was also missing. The toilet was leakong, so in order to flush, youbhad to open a valve, wair a few minutes to fill up the tabk and then close the valve again. The heating was off and the blankets thia so we didn’t sleep very well. We requested a refund, but were offered 50% off on our next stay. We will not use that… ![The closet with the upper doors broken, the lower doors missing.](https://a.travel-assets.com/ugc/hotel-reviews/8e3bbcbe-9ccd-4be4-a91d-84e87f69c3d9-1762075953823.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The floor under the radiator was very dirty.](https://a.travel-assets.com/ugc/hotel-reviews/1280bbbb-1ee1-4419-83bd-c1c3e3bed7e7-1762075954988.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The interior is in need of some refurbishing.](https://a.travel-assets.com/ugc/hotel-reviews/16fbc66d-99f8-4cf2-88ae-3c32ea543a4a-1762076013703.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jan-Ola Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Alfred Owen Oct 16, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities There was nothing good about this hotel, lots of mosquitoes and room felt dirty. No hot water for shower Please don’t stay ##### Alfred Owen Stayed 4 nights in Oct 2025 ### 2/10 Terrible #### Flavio Rafael Oct 16, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Quartos sujos, lençóis sujos e rasgados, chuveiro com água gelada, após diversas reclamações eles ligaram a água “quente” que estava de morna para fria,ainda fomos roubados em 100 euros quando saímos durante o dia, não recomendo não recomendo não recomendo!!!!!!! ##### Flavio Rafael Stayed 3 nights in Oct 2025 ### 4/10 Poor #### Alexsandra Oct 13, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort A recepção não tinha recepcionista 24h, não fala além do inglês, os quartos não são higienizados adequadamente todos os dias, não faziam reposição de papel higiênico. ##### Alexsandra Stayed 5 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Auto Park Hotel](https://www.expedia.ca/Florence-Hotels-Auto-Park-Hotel.h1058012.Hotel-Information) > > [B&B Borgo Petrognano - Residenza d'epoca](https://www.expedia.ca/Barberino-Tavarnelle-Hotels-BB-Borgo-Petrognano-Residenza-Depoca.h6148812.Hotel-Information) > > [NilHotel Florence](https://www.expedia.ca/Florence-Hotels-Nilhotel.h2194929.Hotel-Information) > > [Hotel Cosmopolitan](https://www.expedia.ca/Florence-Hotels-Hotel-Cosmopolitan.h1463136.Hotel-Information) > > [Hotel Antares](https://www.expedia.ca/Capoliveri-Hotels-Hotel-Antares.h31065926.Hotel-Information) > > [Vento di Maremma](https://www.expedia.ca/Grosseto-Hotels-Vento-Di-Maremma.h24981871.Hotel-Information) > > [Castello di Fonterutoli Wine Resort](https://www.expedia.ca/Castellina-In-Chianti-Hotels-Castello-Di-Fonterutoli.h5172395.Hotel-Information) > > [Hotel Bacco](https://www.expedia.ca/Camaiore-Hotels-Hotel-Bacco.h5411396.Hotel-Information) > > [Casa di Palaia](https://www.expedia.ca/Greve-In-Chianti-Hotels-Casa-Di-Palaia.h96088992.Hotel-Information) > > [COMO Castello Del Nero](https://www.expedia.ca/Barberino-Tavarnelle-Hotels-COMO-Castello-Del-Nero.h1279768.Hotel-Information) > > [Villa il Padule](https://www.expedia.ca/Bagno-A-Ripoli-Hotels-Villa-Il-Padule.h23925035.Hotel-Information) > > [Hu Firenze Camping In Town](https://www.expedia.ca/Florence-Hotels-Firenze-Camping-In-Town.h18331768.Hotel-Information) > > [Hotel Roma](https://www.expedia.ca/Massa-Hotels-Hotel-Roma.h15435752.Hotel-Information) > > [Hotel Europa](https://www.expedia.ca/Camaiore-Hotels-Hotel-Europa.h1115059.Hotel-Information) > > [Hotel Villa Casanova](https://www.expedia.ca/Lucca-Hotels-Hotel-Villa-Casanova.h36298597.Hotel-Information) > > [Il Borro - Relais & Châteaux](https://www.expedia.ca/Loro-Ciuffenna-Hotels-Il-Borro-Relais-Chateaux.h5585638.Hotel-Information) > > [Hotel Sylvia](https://www.expedia.ca/Camaiore-Hotels-Hotel-Sylvia.h3700379.Hotel-Information) > > [Grand Hotel Plaza e Locanda Maggiore](https://www.expedia.ca/Montecatini-Terme-Hotels-Grand-Hotel-Plaza-E-Locanda-Maggiore.h35748566.Hotel-Information) > > [Dimora delle Muse](https://www.expedia.ca/Montalcino-Hotels-Dimora-Delle-Muse.h31525510.Hotel-Information) > > [Hotel Villa Margherita](https://www.expedia.ca/Livorno-Hotels-Hotel-Villa-Margherita.h4808790.Hotel-Information) > > [Hotel Lo Scirocco](https://www.expedia.ca/Campo-NellElba-Hotels-Hotel-Lo-Scirocco.h36967425.Hotel-Information) > > [Grand Hotel Francia & Quirinale](https://www.expedia.ca/Montecatini-Terme-Hotels-Grand-Hotel-Francia-Quirinale.h2429002.Hotel-Information) > > [Ricci Hotel](https://www.expedia.ca/Grosseto-Hotels-Ricci-Hotel.h6698428.Hotel-Information) > > [Villa Nora](https://www.expedia.ca/Empoli-Hotels-Villa-Nora.h12069119.Hotel-Information) > > [Tenuta del Podesta With Private Pool in Florence](https://www.expedia.ca/Florence-Hotels-Tenuta-Del-Podesta-With-Private-Pool-In-Florence.h32632728.Hotel-Information) > > [Hotel Villa Maya](https://www.expedia.ca/Cascina-Hotels-Hotel-Villa-Maya.h1085679.Hotel-Information) > > [Locanda Il Gallo](https://www.expedia.ca/Greve-In-Chianti-Hotels-Locanda-Il-Gallo.h1186799.Hotel-Information) > > [Grand Hotel Croce di Malta Wellness & Golf](https://www.expedia.ca/Montecatini-Terme-Hotels-Grand-Hotel-Croce-Di-Malta-Wellness-Golf.h7485.Hotel-Information) > > [Elegant and bright charming apartment 500 mt from the sea with beautiful terrace](https://www.expedia.ca/Camaiore-Hotels-Elegant-And-Bright-Charming-Apartment-500-Mt-From-The-Sea-With-Beautiful-Terrace.h34271931.Hotel-Information)