Title: Hotel City - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel City Hotel connected to the convention center in Florence with a 24-hour front desk ![Reception](https://images.trvl-media.com/lodging/97000000/96520000/96510100/96510073/cb8be1bf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/97000000/96520000/96510100/96510073/ea36e9de.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/97000000/96520000/96510100/96510073/b118b323.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room](https://images.trvl-media.com/lodging/97000000/96520000/96510100/96510073/1d117220.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/97000000/96520000/96510100/96510073/d3ac2346.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of Florence, Hotel City offers a warm welcome. Stay connected with in-room WiFi, enjoy concierge services and multilingual staff, explore local meal delivery options or simply relax in front of the lobby TV. With an elevator and computer station on site, guests have praised the hotel's helpful staff for making their stay seamless. 9.0 Wonderful ## Popular amenities - Parking available - 24/7 front desk - Housekeeping - Air conditioning - Free WiFi - Business services ## Room options ### Check availability for these dates Tonight [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=96510073&PinnedHotelID=96510073&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=96510073&PinnedHotelID=96510073&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=96510073&PinnedHotelID=96510073&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=96510073&PinnedHotelID=96510073&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=96510073&PinnedHotelID=96510073&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=96510073&PinnedHotelID=96510073&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=96510073&PinnedHotelID=96510073&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=96510073&PinnedHotelID=96510073&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 13 of 13 rooms ![Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/97000000/96520000/96510100/96510073/7f61b765.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room - Sleeps 2 ![Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/97000000/96520000/96510100/96510073/bd8d22df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room with Private External Bathroom ### Highlights Soundproofed Air conditioning Heating Minibar (some free items) Smart TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains - 151 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/97000000/96520000/96510100/96510073/ff421232.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 7.8 Good 7 reviews ### Highlights Soundproofed Air conditioning Heating Minibar (some free items) Smart TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains - 172 sq ft - City view - Sleeps 3 - 1 Queen Bed ![Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/97000000/96520000/96510100/96510073/61cf341b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 9.6 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning Heating Minibar (some free items) Smart TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains - 194 sq ft - Sleeps 3 - 1 Queen Bed ![Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/97000000/96520000/96510100/96510073/118fa2f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Heating Minibar (some free items) Smart TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains - 194 sq ft - City view - Sleeps 3 - 2 Twin Beds ![Comfort Triple Room](https://images.trvl-media.com/lodging/97000000/96520000/96510100/96510073/89682678.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Triple Room 9.0 Wonderful 8 reviews ### Highlights Soundproofed Air conditioning Heating Minibar (some free items) Smart TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains - 248 sq ft - City view - Sleeps 3 - 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds ![Family Suite](https://images.trvl-media.com/lodging/97000000/96520000/96510100/96510073/7e5d31f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite ### Highlights Soundproofed Air conditioning Heating Minibar (some free items) Smart TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains - 366 sq ft - 2 bedrooms - Sleeps 4 - 1 Queen Bed and 2 Twin Beds ![Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/97000000/96520000/96510100/96510073/565d379a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room With Private External Bathroom - Sleeps 2 ![Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/97000000/96520000/96510100/96510073/22e55c01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room - Sleeps 2 ![Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/97000000/96520000/96510100/96510073/0e89832c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Triple Room - Sleeps 3 ![Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/97000000/96520000/96510100/96510073/2dc34095.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite - Sleeps 4 ![Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/97000000/96520000/96510100/96510073/8fcce89c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room - Sleeps 2 ### Deluxe Twin Room - Sleeps 2 ## You may also like Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2090000/2088400/2088346/f04d07f0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ponte Vecchio Suites & Spa Historic Centre of Florence - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Hotel-City.h96510073.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Hotel-City.h96510073.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.77544%2C11.25184&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=BoQpZJdov6CrzslXsIkugLgVyBM=) Via Sant'Antonino 18, Florence, FI, 50123 #### What's nearby - Piazza di Santa Maria Novella - 2 min walk - 0.2 km - Cathedral of Santa Maria del Fiore - 5 min walk - 0.4 km - Piazza del Duomo - 6 min walk - 0.6 km - Ponte Vecchio - 9 min walk - 0.8 km - Uffizi Gallery - 11 min walk - 1.0 km #### Getting around - Unità Tram Stop - 2 min walk - Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk - Florence Airport, Peretola (FLR) - 27 min drive #### Restaurants - Ciro & Sons - ‪Alibi Craft Beer & Kitchen - ‬1 min walk - ‪Lorenzo de'Medici - ‬2 min walk - ‪banana bar - ‬1 min walk - ‪Trattoria Da Guido - ‬1 min walk ## About this property ### Hotel City Hotel near Basilica of Santa Maria Novella Located close to Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore, Hotel City has plenty to offer. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - Valet parking (surcharge), coworking spaces, and concierge services - Local meal delivery service, a reception hall, and a TV in the lobby - A 24-hour front desk, smoke-free premises, and an elevator - Guest reviews give top marks for the helpful staff Room features All guestrooms at Hotel City offer comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Extra conveniences in all rooms include: - Changing tables and highchairs - Hypo-allergenic bedding, Egyptian cotton sheets, and down comforters - Rainfall showers, deep soaking tubs, and bidets - 32-inch Smart TVs with Netflix, streaming services, and premium channels - Wardrobes/closets, heating, and daily housekeeping ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/530000/521300/521248/bb74ccf3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Machiavelli Palace Historic Centre of Florence - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.6 Excellent 111 reviews CA $103 CA $133 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=521248&PinnedHotelID=521248&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/1000000/800000/800000/799996/37139921.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Corona D'italia Historic Centre of Florence - 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Breakfast available - Bar - Housekeeping 9.6 Exceptional 394 reviews CA $150 CA $188 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=102429735&PinnedHotelID=102429735&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/1000000/50000/48600/48565/28131c3f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BYPILLOW Goldoni Historic Centre of Florence - Free WiFi - Air conditioning - Housekeeping 9.2 Wonderful 34 reviews CA $117 CA $148 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=48565&PinnedHotelID=48565&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/190000/187400/187333/2e708677.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Galileo Historic Centre of Florence - Free WiFi - Air conditioning - Business services - Bar 8.2 Very good 753 reviews CA $119 CA $150 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=187333&PinnedHotelID=187333&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transportation - Secured, covered valet parking on site (EUR 35 per day) - Secured, covered extended parking on site (EUR 35 per day) ### Things to do - Private wine tours - TV in common areas - Wine tasting room - Wine tours ### Family friendly - Changing table - High chair - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Guidebooks - Lockers - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Computer station - Coworking space ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Doorbell and phone notification - Elevator (35 inch wide door) - Front entrance ramp - Handrails in stairways (24 inches high) - Smooth flooring in room - Tile flooring in room - Visual fire alarm - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible path to elevator - Wheelchair-accessible restaurant - Wheelchair-width doorways ### More - Mosquito nets - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Egyptian cotton sheets - Hypo-allergenic bedding - Pillow menu ### Bathroom - Bathtub or shower - Bidet - Deep soaking bathtub or rainfall showerhead - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 32-inch smart TV with premium digital channels - Netflix - Streaming services ### Food and drink - Champagne service - Free minibar (limited items) - Meal delivery service ### More - Air conditioning - Desk - Heating - Iron/ironing board on request - Laptop workspace - Printer - Safe - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 60.0 per day Cribs (infant beds) are available for EUR 5.0 per day ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights We have included all charges provided to us by the property. ### Optional extras - Covered valet parking fee: EUR 35 per day - Covered extended parking fee: EUR 35 per day - Crib (infant bed) fee: EUR 5.0 per day - Rollaway bed fee: EUR 60.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Noise-free guestrooms cannot be guaranteed Property Registration Number IT048017A1QZJFLSUP ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Hotel City Hotel Hotel City Florence Hotel City Hotel Florence ## Frequently asked questions ### Is Hotel City pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel City? > Valet parking is available for EUR 35 per day. Extended parking is available for EUR 35 per day. ### What time is check-in at Hotel City? > Check-in start time: 2:00 PM; Check-in end time: anytime. ### What time is check-out at Hotel City? > Check-out is at 11:00 AM. ### Where is Hotel City located? > Located in Historic Centre of Florence, this hotel is within a 5-minute walk of Basilica of Santa Maria Novella and Piazza di Santa Maria Novella. Cathedral of Santa Maria del Fiore and Piazza del Duomo are also within 10 minutes. Unità Tram Stop and Valfonda - Stazione Santa Maria Novella Tram Stop are within a 5-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel City Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.2 Amenities ### 9.6 Staff & service ### 8.6 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 134 8 - Good 49 6 - Okay 23 4 - Poor 7 2 - Terrible 2 ### 10/10 Excellent #### brett kim Oct 13, 2025 Liked: Cleanliness, amenities Great hotel. Great location and great staff. ##### brett kim Stayed 8 nights in Oct 2025 ### 8/10 Good #### Igor Sep 6, 2025 Liked: Cleanliness, staff & service, amenities A good small hotel, clean, though the property feels a bit too old (duh, it’s Italy!). The staff were super nice and friendly. ##### Igor Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Susan Jul 22, 2025 Friendly and helpful front desk staff, and great location for exploring the city ##### Susan Stayed 2 nights in Jul 2025 ### 8/10 Good #### marsha Sep 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a good place to stay that was convenient to everything. We were able to walk everywhere! Lots of restaurants nearby, as well as the huge market. The staff were very friendly and accommodating. ##### marsha Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Albert Aug 30, 2025 Liked: Cleanliness Close to sites. Very friendly and helpful staff. ##### Albert Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Paulina Ferrer Jul 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente Location ##### Paulina Ferrer Stayed 1 night in Jul 2025 ### 10/10 Excellent #### EDOUIN Sep 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean room ##### EDOUIN Stayed 3 nights in Aug 2025 ### 8/10 Good #### Colette Jun 10, 2025 Very easy to get around really Close to the train station. Lots of restaurants close by. ##### Colette Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Adriana Jul 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The stay was very nice and the staff are so friendly and helpful. The only thing lacking is A/C or at least a ceiling fan. The hotel is clean and the room and bathroom was very spacious and updated. ##### Adriana Stayed 1 night in Jul 2025 ### 8/10 Good #### Enas Aug 14, 2025 Liked: Cleanliness, staff & service Everything was perfect but the only problem we faced was the air conditioning isn’t as cold as we’d like but the location is perfect the staff is perfect. ##### Enas Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### MERCY Jul 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Center of all. Many shops and restaurants ##### MERCY Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Jasmine Jun 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location, only a few minute walk to the train station and also to main attractions. Staff was very friendly and helpful. Very clean property. ##### Jasmine Stayed 3 nights in May 2025 ### 10/10 Excellent #### Evelyne Ling and Oxana May 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff at the front desk was very nice. Great location with many restaurants around and near the train station. It was very convenient to and from the airport. ##### Evelyne Ling and Oxana Stayed 3 nights in May 2025 ### 10/10 Excellent #### Elizaveta May 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff is amazing: very thoughtful and caring ##### Elizaveta Stayed 3 nights in May 2025 ### 6/10 Okay #### Mark May 20, 2025 Disliked: Property conditions & facilities Great location but tired hotel with a curious arrangement for bathrooms etc. ##### Mark Stayed 1 night in May 2025 ### 6/10 Okay #### Dursun Jul 24, 2025 Liked: Staff & service Disliked: Property conditions & facilities The staff was super nice but the hotel was smelly, old and very outdated. The room was small. ##### Dursun Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Bernice Jun 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities Our front desk staff person, Erin was awesome. Incredibly friendly, extremely helpful and knowledgeable and caring about doing a great job for the client. ##### Bernice Stayed 5 nights in May 2025 ### 10/10 Excellent #### Dianna May 19, 2025 #### A hidden gem A quiet very clean room, close to everything. The staff were helpful. ##### Dianna Stayed 4 nights in May 2025 ### 10/10 Excellent #### Carol Apr 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly and helpful staff. Room was very comfortable. ##### Carol Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Monica Apr 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were extremely welcoming and friendly. They were very responsive to any needs that we had and offered re ommendations for things to see and do in the city. ##### Monica Stayed 2 nights in Apr 2025 ### 8/10 Good #### Luis Aug 11, 2025 Liked: Cleanliness, staff & service (4.5/5) Overall, this hotel was very nice! The staff was very friendly and nice. The only issue I had was that in before booking, the details and information of the hotel said there was Air Conditioning. There was no fan or Air conditioning in the rooms. There is only air conditioning in the lobby. That was my only complaint. ##### Luis Stayed 2 nights in Aug 2025 ### 4/10 Poor #### Carrie Aug 23, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities The front desk staff were kind, but the bed and pillows were rock hard, the shower drain didn't work and so the shower was overflowing, there was hair on the floor and on my bed from someone other than me (!! Gross!!) and it was really Hot because the AC was barely functional. ##### Carrie Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Verified traveller Jul 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### We really appreciate the staff Room was clean, condition good, location excellent; staff nice, friendly, patient and helpful. After we already left Florence, we found out that my wife lost a pair of diamond earrings that were very important to her in the room. We called the hotel. The staff searched for them in the room and found them, and made arrangements for us to get the earrings back. If allowed in this rating system, I'd give Hotel City 20/10. ##### Verified traveller Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Ruth May 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The installations were clean and well kept. The area was inviting and gave me a feeling of safety. Definitely will come back again next time 1 ##### Ruth Stayed 3 nights in May 2025 ### 4/10 Poor #### Shaiful Jul 20, 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities Bathroom was not in the room ##### Shaiful Stayed 1 night in Jul 2025 ## Expedia's Latest Trends ### Hotels > [IQ Hotel Firenze](https://www.expedia.ca/Florence-Hotels-IQ-Hotel-Firenze.h89035039.Hotel-Information) > > [Corona D'italia](https://www.expedia.ca/Florence-Hotels-Hotel-Corona-DItalia.h799996.Hotel-Information) > > [Aurum Uffizi](https://www.expedia.ca/Florence-Hotels-Fiorino.h2541615.Hotel-Information) > > [Plus Florence - Hostel](https://www.expedia.ca/Florence-Hotels-Plus-Florence-Hostel.h4125332.Hotel-Information) > > [Plaza Hotel Lucchesi](https://www.expedia.ca/Florence-Hotels-Plaza-Hotel-Lucchesi.h8741.Hotel-Information) > > [B&B Hotel Firenze Pitti Palace al Ponte Vecchio](https://www.expedia.ca/Florence-Hotels-Hotel-Pitti-Palace-Al-Ponte-Vecchio.h17378.Hotel-Information) > > [Grand Hotel Minerva](https://www.expedia.ca/Florence-Hotels-Grand-Hotel-Minerva.h582298.Hotel-Information) > > [Four Seasons Hotel Firenze](https://www.expedia.ca/Florence-Hotels-Four-Seasons-Hotel-Firenze.h1838796.Hotel-Information) > > [c-hotels Ambasciatori](https://www.expedia.ca/Florence-Hotels-C-Hotels-Ambasciatori.h1829.Hotel-Information) > > [Hotel L'Orologio Firenze](https://www.expedia.ca/Florence-Hotels-Hotel-LOrologio.h2970892.Hotel-Information) > > [The Social Hub Florence Lavagnini](https://www.expedia.ca/Florence-Hotels-The-Social-Hub-Florence-Lavagnini.h23198289.Hotel-Information) > > [The Market Urban Hotel](https://www.expedia.ca/Florence-Hotels-The-Market-Urban-Hotel.h108028.Hotel-Information) > > [Hotel Kraft](https://www.expedia.ca/Florence-Hotels-Hotel-Kraft.h27795.Hotel-Information) > > [Hotel Galileo](https://www.expedia.ca/Florence-Hotels-Hotel-Galileo.h187333.Hotel-Information) > > [Orto De Medici Hotel](https://www.expedia.ca/Florence-Hotels-Orto-De-Medici-Hotel.h849839.Hotel-Information) > > [Hotel David](https://www.expedia.ca/Florence-Hotels-Hotel-David.h521254.Hotel-Information) > > [Hotel La Scaletta Al Ponte Vecchio](https://www.expedia.ca/Florence-Hotels-Hotel-La-Scaletta-Florence.h1604285.Hotel-Information) > > [B&B Hotel Firenze City Center](https://www.expedia.ca/Florence-Hotels-BB-Hotel-Firenze-City-Center.h25189.Hotel-Information) > > [NH Firenze](https://www.expedia.ca/Florence-Hotels-NH-Firenze.h2387.Hotel-Information) > > [FH55 Grand Hotel Mediterraneo](https://www.expedia.ca/Florence-Hotels-FH55-Grand-Hotel-Mediterraneo.h70752.Hotel-Information) > > [AC Hotel Firenze by Marriott](https://www.expedia.ca/Florence-Hotels-AC-Hotel-Firenze-By-Marriott.h1593256.Hotel-Information) > > [Grand Hotel Adriatico](https://www.expedia.ca/Florence-Hotels-Grand-Hotel-Adriatico.h21881.Hotel-Information) > > [Hotel Caravaggio](https://www.expedia.ca/Florence-Hotels-Hotel-Caravaggio.h1030408.Hotel-Information) > > [Aurum Firenze](https://www.expedia.ca/Florence-Hotels-Aurum-Firenze.h28961941.Hotel-Information) > > [25hours Hotel Florence Piazza San Paolino](https://www.expedia.ca/Florence-Hotels-25hours-Hotel-Piazza-San-Paolino.h70128094.Hotel-Information) > > [Arte' Boutique Hotel](https://www.expedia.ca/Florence-Hotels-Arte-Boutique-Hotel.h35187673.Hotel-Information) > > [UNA Hotels Vittoria Firenze](https://www.expedia.ca/Florence-Hotels-UNAHOTELS-Vittoria-Firenze.h905634.Hotel-Information) > > [The Excelsior, a Luxury Collection Hotel, Florence](https://www.expedia.ca/Florence-Hotels-The-Excelsior.h24015.Hotel-Information) > > [Villa Cora](https://www.expedia.ca/Florence-Hotels-Villa-Cora.h22579.Hotel-Information) > > [The St. Regis Florence](https://www.expedia.ca/Florence-Hotels-The-St-Regis-Florence.h439.Hotel-Information)