Title: Castello di Montalbano - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Castello di Montalbano Tuscan-style bed & breakfast with 9 hot tubs and a coffee shop ## Photo gallery for Castello di Montalbano ![Front of property - evening/night - Castello di Montalbano (Florence)](https://images.trvl-media.com/lodging/9000000/8740000/8731100/8731063/4896ff10.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - evening/night - Castello di Montalbano (Florence)](https://images.trvl-media.com/lodging/9000000/8740000/8731100/8731063/2396c31f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, individually decorated, individually furnished, desk - Castello di Montalbano (Florence)](https://images.trvl-media.com/lodging/9000000/8740000/8731100/8731063/82e4c8a8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room, 1 King Bed, Jetted Tub - Castello di Montalbano (Florence)](https://images.trvl-media.com/lodging/9000000/8740000/8731100/8731063/331ad00a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, dinner served; Italian cuisine, garden views - Castello di Montalbano (Florence)](https://images.trvl-media.com/lodging/9000000/8740000/8731100/8731063/f4d9fed2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Take advantage of a terrace, a coffee shop/cafe, and a garden at Castello di Montalbano. For some rest and relaxation, visit the 9 hot tubs. The on-site Italian cuisine restaurant, Cibus, offers breakfast, dinner, light fare, and garden views. Free in-room WiFi is available to all guests, along with a bar and a business center. ## Reviews 7.6 Good ## Popular amenities - Hot tub - Pet friendly - Parking included - Free WiFi - Restaurant - Air conditioning ## Room options ### Check availability for these dates Tonight [Dec. 22 - Dec. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=8731063&PinnedHotelID=8731063&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=8731063&PinnedHotelID=8731063&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 23 - Dec. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=8731063&PinnedHotelID=8731063&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=8731063&PinnedHotelID=8731063&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=8731063&PinnedHotelID=8731063&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=8731063&PinnedHotelID=8731063&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=8731063&PinnedHotelID=8731063&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=8731063&PinnedHotelID=8731063&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Superior Double Room, 1 King Bed, Executive Level ![Superior Double Room, 1 King Bed, Executive Level](https://images.trvl-media.com/lodging/9000000/8740000/8731100/8731063/67f5f721.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 King Bed, Executive Level ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Bidet Rainfall showerhead Bathrobes Hair dryer - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Double Room, 1 King Bed, Jetted Tub ![Deluxe Double Room, 1 King Bed, Jetted Tub](https://images.trvl-media.com/lodging/9000000/8740000/8731100/8731063/331ad00a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 King Bed, Jetted Tub 8.0 Very good 1 review ### Highlights Individually furnished Individually decorated Private indoor hot tub Air conditioning Free cribs/infant beds Flat-screen TV Bidet Jetted bathtub - 215 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Luxury Suite, Jetted Tub, Garden Area ![Luxury Suite, Jetted Tub, Garden Area](https://images.trvl-media.com/lodging/9000000/8740000/8731100/8731063/204b4d8d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, Jetted Tub, Garden Area ### Highlights Individually furnished Individually decorated Private hot tub Air conditioning Free cribs/infant beds Flat-screen TV Separate bedroom Bidet - 431 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Exclusive Double Room, Jetted Tub, City View ![Minibar, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/9000000/8740000/8731100/8731063/82e4c8a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Double Room, Jetted Tub, City View ### Highlights Individually furnished Individually decorated Private hot tub Air conditioning Free cribs/infant beds Flat-screen TV Bidet Jetted bathtub - 280 sq ft - City view - Sleeps 2 - 1 King Bed ## You may also like Ad ![Seasonal outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/590000/580400/580315/8d3f9bdd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Villa Neroli Coverciano - Pool - Breakfast included - Spa - Pet friendly 9.8 Exceptional 536 reviews CA $135 CA $172 total includes taxes & fees Jan 18 - Jan 19, 2026 [](https://www.expedia.ca/Florence-Hotels-Villa-Neroli.h580315.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=a5be51b2-9948-4f1e-86dc-640d01fc45fc&top_cur=CAD) Ad ![Front of property](https://images.trvl-media.com/lodging/2000000/1460000/1456400/1456324/24ba24e6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Leonardo Da Vinci Santa Maria Novella - Pet friendly - Free WiFi - Air conditioning - Breakfast available 9.0 Wonderful 729 reviews CA $163 CA $202 total includes taxes & fees Jan 9 - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Castello-Di-Montalbano.h8731063.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Castello-Di-Montalbano.h8731063.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.77265%2C11.32807&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=jxen_CLJC2ucch4ABzLXB_A90z8=) via di Montalbano 8, Florence, FI, 50135 #### What's nearby - Arno River \- 8 min walk \- 0.7 km - Villa Gamberaia \- 3 min drive \- 1.5 km - Uffizi Gallery \- 14 min drive \- 8.2 km - Ponte Vecchio \- 14 min drive \- 8.2 km - Piazza di Santa Maria Novella \- 21 min drive \- 11.0 km #### Getting around - Florence Rovezzano Station - 3 min drive - Strozzi - Fallaci Tram Stop - 10 min drive - Florence Airport, Peretola (FLR) - 35 min drive #### Restaurants - ‪Vivandaio - ‬17 min walk - ‪Ristorante Tullio Montebeni - ‬7 min drive - ‪Casamatta - ‬12 min walk - ‪Pasticceria Caffé Ripa - ‬4 min drive - ‪CoccioPesto - Bistrot - ‬8 min drive ## About this property ### Castello di Montalbano Bed & breakfast near Cathedral of Santa Maria del Fiore Consider a stay at Castello di Montalbano and take advantage of a terrace, a coffee shop/cafe, and a garden. Treat yourself to a massage or other spa services. The on-site Italian cuisine restaurant, Cibus, offers breakfast, dinner, light fare, and garden views. In addition to a bar and a business center, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Free self parking - Cooked-to-order breakfast (surcharge), access to a nearby health club, and tour/ticket assistance - Meeting rooms, luggage storage, and smoke-free premises Room features All guestrooms are individually furnished, and include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like late night room service and free WiFi. More amenities include: - Bathrooms with bidets and free toiletries - Flat-screen TVs with digital channels - Heating, daily housekeeping, and desks ## Similar properties ![Garden](https://images.trvl-media.com/lodging/20000000/19230000/19224700/19224601/447745f1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Duchess Boutique Hotel B&B Florence - Pool - Breakfast included - Parking included - Free WiFi 9.6 Exceptional 27 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=19224601&PinnedHotelID=19224601&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/114000000/113250000/113249700/113249606/820f62cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Il Frantoio delle Grazie Florence - Pool - Kitchen - Pet friendly - Free WiFi 9.2 Wonderful 5 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=113249606&PinnedHotelID=113249606&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room](https://images.trvl-media.com/lodging/3000000/2530000/2529600/2529591/901febd1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sangaggio House B&B Oltrarno - 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Onsite parking includes off-street options ### Food and drink - Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Restaurants on site - Cibus ### Things to do - 9 hot tubs ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance ### Business services - Business center - Meeting rooms ### Outdoors - Garden - Terrace ### Spa - Massage ### More - 2 buildings - 3 floors - Smoking not allowed - Tuscan architecture ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathrobes - Bidet - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - Flat-screen TV with digital channels ### Food and drink - 24-hour room service - Minibar ### More - Air conditioning - Desk - Heating (climate-controlled) - Individual decor - Individual furnishings - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 8:00 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Late check-in fee for check-in between 8:00 PM and 11:00 PM Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions The front desk is open daily from 8:00 AM - 8:00 PM Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets stay free Service animals are welcome, and are exempt from fees Welcoming dogs only ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 30 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately EUR 10 for adults and EUR 10 for children - Early check-in is available for a fee (subject to availability) - Late check-in fee for check-in between 8:00 PM and 11:00 PM - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: EUR 30 per night - Facilities fee: EUR 25 per person, per day and includes use of: sauna; hot tub; spa; swimming pool; fitness facilities The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Castello di Montalbano B&B Florence Castello di Montalbano B&B Castello di Montalbano Florence Castello di Montalbano Castello Montalbano Florence Castello di Montalbano Florence Castello di Montalbano Bed & breakfast Castello di Montalbano Bed & breakfast Florence ## Frequently asked questions ### Is Castello di Montalbano pet-friendly? ### How much does it cost to stay at Castello di Montalbano? ### How much is parking? ### What time is check-in at Castello di Montalbano? ### What time is check-out at Castello di Montalbano? ### Where is Castello di Montalbano located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Castello di Montalbano Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.8 Location ### 8.0 Staff & service ### 7.2 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 32 8 - Good 18 6 - Okay 15 4 - Poor 5 2 - Terrible 10 ## Reviews ### 8/10 Good #### Michelle Oct 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Simply beautiful the only thing is make sure you have a car. Taxi are expensive and they didn’t want to drive there they would literally refuse because it’s secluded. Everything was beautiful the breakfast could have been much better but the view it’s amazing lovely lady at the office just make sure you have a car otherwise gorgeous ##### Michelle Stayed 4 nights in Sep 2025 ### 6/10 Okay #### Hope Sep 26, 2025 Disliked: Staff & service, amenities If you didn’t rent a car, be prepared to walk up a hill! Castle is quiet and beautiful. No amenities around and you need to prebook if you want food while there. There’s no fridge/glasses so factor that in if you’re enjoying wine or food there! ##### Hope Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Gregory Oct 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What's not to like about staying in a medieval Italian Castle? Great views of Florence from the two rooms we stayed in. There is plenty of parking for your car and its a five minute drive to Florence. The complimentary breakfast is delicious and filling for a day out on the town. The best part about the Castle is the awesome staff. These are the nicest and friendliest people! They do speak English making communication easy. They are very accommodating making a stay at the Castle feel more intimate and friendly! ##### Gregory Stayed 1 night in Oct 2025 ### 2/10 Terrible #### norma Oct 2, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities The images don't reflect reality. The property looks abandoned. It's sad to see it practically in ruins. I don't understand how Expedia has this in their options. ##### norma Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Angelo Jan 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The lady of the hotel she is so kindly and nice really beatuful how she is and her threatmrnt to the guess plus you can see all florence view from the room and restaurant i really highly recommend this place ##### Angelo Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Luis Sep 17, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is gorgeous place if you want to experience a medieval stay this is a great place and the front desk attendants are so kind ##### Luis ### 10/10 Excellent #### David Jun 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great setting in historic castle overlooking Florence. ##### David Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Marlena Jun 30, 2023 Liked: Cleanliness, staff & service, property conditions & facilities This was a most charming experience! Dinner with a view of the city & Basilica was delicious. The staff was friendly and helpful with ordering our taxi too. ##### Marlena Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Evan Jul 30, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The most beautiful castle I’ve ever stayed in This was exactly what we were looking for. The property was exceptional and incredible. We also learned from an article in the room that Michelangelo had stayed there while Florence was being erected. ![](https://a.travel-assets.com/ugc/hotel-reviews/DC4A80EE244D85C80128A404F87285EFE52243A81690757867167.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/18EA2312E1988C53848BE40CA55A432C58C087F41690757869925.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/71B51BC9B2E0191AA1A250BA355879268D9EDA2A1690757871898.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Evan Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Diana Sep 16, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome experience ##### Diana Stayed 2 nights in Sep 2023 ### 8/10 Good #### Yolanda Apr 30, 2024 Liked: Cleanliness, staff & service It’s an old castle, there wasn’t an elevator for all our luggage’s and the shower was hot or cold. The food was really good and the staff was super nice. ##### Yolanda Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Karen May 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities The property was pretty, the views were great, our room was huge, and, the bed was comfortable with a jetted tub. For those who travel here, it is great if you have a car or taxi as it is a 1/2 mile up a steep long driveway. I also suggest that guests bring snacks and beverages as there are none on the property and it is hard to find staff if you have questions. ##### Karen Stayed 2 nights in May 2024 ### 6/10 Okay #### Verified traveller Mar 28, 2024 Liked: Staff & service Disliked: Cleanliness It was ok but in renowation ##### Verified traveller Stayed 2 nights in Mar 2024 ### 6/10 Okay #### Verified traveller Jun 1, 2023 Liked: Staff & service Basic amenities, wifi was not working. Place needs upkeep. ##### Verified traveller Stayed 1 night in May 2023 ### 2/10 Terrible #### Paul May 5, 2024 Disliked: Staff & service, property conditions & facilities, room comfort #### Avoid Not as expected, very misleading re bar and restaurant. You have to track down someone and ask if there is food and the bar is a wine list. Lots of stairs, if they ever finish the renovations it could be a nice place. Best thing is the view. But sorry to say I would not recommend staying here. ![](https://a.travel-assets.com/ugc/hotel-reviews/9EA6F00155DD143378AFFC1BFB3E43D14DBAA6911714914822568.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D941BBF3A21BF562CFACB90119222BD4C2D3725B1714914822844.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/CB3363DA5288DA03C1D9B2A62AC0029FDCA0993A1714914822753.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Paul Stayed 2 nights in May 2024 ### 8/10 Good #### Alyssa Sep 22, 2023 Liked: Cleanliness, staff & service Beautiful property/views and the host was so kind! The room was overall comfortable. I would say the only downside of the place was that the bathroom was not private. The shower was all glass and open to the entire room. The hot tub also did not work properly, when you turn the bubble jets on, pieces of dirt came out. ##### Alyssa Stayed 2 nights in Sep 2023 ### 6/10 Okay #### Tom Jul 22, 2023 Liked: Cleanliness Very difficult to find. No signage at all. Not really staff on site, so you have to schedule your arrival so someone can let you in. ##### Tom Stayed 1 night in Jul 2023 ### 2/10 Terrible #### Grant May 31, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities I suggest this hotel be delisted on Expedia.This place was not as advertised on Expedia. It had no expected services such as restaurant, or any any food services, the room was were assigned was third class at best and the hotel was much les from city centre. We did not check in or stay at the hotel after arriving and had to find other accommodations for our stay in Florence ##### Grant Stayed 3 nights in May 2023 ### 2/10 Terrible #### Raquel Oct 9, 2023 Disliked: Staff & service, amenities, property conditions & facilities Hotel room doesn’t look like the pictures they advertise. There is no restaurant/bar or Pool and the staff is non existent. We heard the noise of dripping water from the toilet all night. It was almost impossible to get a taxi from this hotel. Will not stay here again and definitely don’t recommend. ##### Raquel ### 2/10 Terrible #### Charron Jul 9, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities Horrible property, would not recommend to anyone. Staff rude. And left us as we were the only ones booked in. No glass or cups in room and could not get assistance because nobody was at the property. Would not recommend actually I would like a refund ##### Charron Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Douglas G Sep 22, 2023 Liked: Staff & service, property conditions & facilities, room comfort #### Very hospitable hosts This family run manor is a charming small hotel. There is a lovely view of Florence from the roof top patio and the breakfast room. The service and welcome was warm. The rooms are set up for romantic stays. Our story though, after we had checked out we discovered our rental car key fob was dead. Enie, the owner of Montalbano spent hours helping us by calling the car rental company, being on hold, waiting for a callback, waiting finally for the tow truck. He brought us to the dining room to wait and served us cappucinos and biscuits, while he waited outside for the call from the tow truck. We were no longer guests of the hotel, yet Enie was so kind to us. This hospitality is the sign of true service. ##### Douglas G Stayed 2 nights in Sep 2023 ### 2/10 Terrible #### Anna Oct 5, 2023 Disliked: Cleanliness, property conditions & facilities The room was very old, which was basically to be expected...BUT also simply not maintained! That was really a shame. The smell was musty and damp and within half an hour we were completely bitten by mosquitoes. There were also a lot of little things that bothered us, such as the plug for the Yakusi not fitting, the hairdryer not working and the glass wall (the bracket was still there) of the bathtub was missing. The 190€ for one night was simply not worth it! ##### Anna Stayed 1 night in Oct 2023 ### 8/10 Good #### Adam Sep 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The property was nice, it’s what to expect from a castle. We didnt have a shower in our room just the jacuzzi bath but the staff informed us when we got there about it. The staff was very nice and tried to give as much info as possible about the room and everything. There are no elevators so we had to carry our luggage up the stairs. It was expected though because of the age of the establishment. I does say they offer 24hr room service but when I asked about getting food or drinks they told me to walk to the town and there would be places open. Also if you plan to take a taxi out of there make sure you book it a day in advance as they said they were all booked when we tried to leave and we ended up having to walk to a nearby bus station. Overall it was a nice stay and as long as you know what you’re getting it’s a nice place to stay ##### Adam ### 6/10 Okay #### Terri Sep 26, 2023 Liked: Cleanliness Based on the pictures and description of the property, we were expecting a well appointed property and room…..bit of luxury. As someone mentioned, this place is not as advertised! There is no restaurant, no bar., no pool and no spa services that we could see. The property needs some TLC, the ‘bar’ is non existent, the tables etc in the breakfast area are old and there are no comfortable chairs to sit in the garden. The rooms on the ad were taken at night with lots of candles on purpose….to make the rooms look way nicer than they are! There are some nice touches but the rooms come off as ‘kitschy’. There was no shower curtain on our tub that had a shower…no privacy. One last thing is that the description needs to have specific info on what to do when you arrive. The plate at the driveway does not have the name of the actual hotel and you need to ring a bell to get in. Two positives are that the bed was comfortable and staff were friendly (although hard to reach when you needed them). ##### Terri Stayed 1 night in Sep 2023 ### 2/10 Terrible #### Stephan Aug 4, 2023 Disliked: Property conditions & facilities Don't be fooled by the picture of beautiful facade at night. This is not what you get. There is a long staircase leading to second floor (no luggage help - but we realized why later). Small rooms with a Jacuzzi as the focal point right in the room. Rooms smell like toilet deodorant, cheap furniture. The attendant was surprised when she saw us, carrying luggage, having booked the place for 2 nights. Why? Because this is a dating hotel for a night without luggage. Our room was full of pictures of a "famous prostitute". In the hallway was a couple having wine. The woman was cheating on her husband with this man - we overheard her phone conversation. Crazy stuff! We did not stay, even though the attendant refused to help get a refund - she said it was not possible. However, if you bring a prostitute or you are cheating, this place is great, very secluded, private gait, no signs - full privacy. But if you are a vacationer, stay away. ##### Stephan ## Expedia's Latest Trends ### Hotels > [Castello di Casole, A Belmond Hotel, Tuscany](https://www.expedia.ca/Casole-DElsa-Hotels-Castello-Di-Casole.h5058985.Hotel-Information) > > [25hours Hotel Florence Piazza San Paolino](https://www.expedia.ca/Florence-Hotels-25hours-Hotel-Piazza-San-Paolino.h70128094.Hotel-Information) > > [Grotta Giusti Thermal Spa Resort Tuscany, Autograph Collection](https://www.expedia.ca/Monsummano-Terme-Hotels-Grotta-Giusti-Thermal-Spa-Resort-Tuscany.h904294.Hotel-Information) > > [Villa di Piazzano - Small Luxury Hotel of the World](https://www.expedia.ca/Cortona-Hotels-Villa-Di-Piazzano-Small-Luxury-Hotel-Of-The-World.h971985.Hotel-Information) > > [Orto De Medici Hotel](https://www.expedia.ca/Florence-Hotels-Orto-De-Medici-Hotel.h849839.Hotel-Information) > > [Hotel Spadai](https://www.expedia.ca/Florence-Hotels-Hotel-Spadai.h10447242.Hotel-Information) > > [Hotel President Viareggio](https://www.expedia.ca/Viareggio-Hotels-Hotel-President-Viareggio.h1089282.Hotel-Information) > > [IQ Hotel Firenze](https://www.expedia.ca/Florence-Hotels-IQ-Hotel-Firenze.h89035039.Hotel-Information) > > [Hotel Pendini](https://www.expedia.ca/Florence-Hotels-Hotel-Pendini.h54105.Hotel-Information) > > [The Social Hub Florence Lavagnini](https://www.expedia.ca/Florence-Hotels-The-Social-Hub-Florence-Lavagnini.h23198289.Hotel-Information) > > [Bernini Palace](https://www.expedia.ca/Florence-Hotels-Bernini-Palace.h13999.Hotel-Information) > > [Borgo Vescine](https://www.expedia.ca/Radda-In-Chianti-Hotels-Il-Borgo-Di-Vescine.h1180553.Hotel-Information) > > [Castello Vicchiomaggio](https://www.expedia.ca/Greve-In-Chianti-Hotels-Castello-Vicchiomaggio.h7564854.Hotel-Information) > > [Four Seasons Hotel Firenze](https://www.expedia.ca/Florence-Hotels-Four-Seasons-Hotel-Firenze.h1838796.Hotel-Information) > > [Hotel Borgo San Luigi](https://www.expedia.ca/Monteriggioni-Hotels-Hotel-Borgo-San-Luigi.h527532.Hotel-Information) > > [Hotel La Scaletta Al Ponte Vecchio](https://www.expedia.ca/Florence-Hotels-Hotel-La-Scaletta-Florence.h1604285.Hotel-Information) > > [ Hotel Calimala Florence](https://www.expedia.ca/Florence-Hotels-Hotel-Calimala.h37955169.Hotel-Information) > > [Plus Florence - Hostel](https://www.expedia.ca/Florence-Hotels-Plus-Florence-Hostel.h4125332.Hotel-Information) > > [Hu Firenze Camping In Town](https://www.expedia.ca/Florence-Hotels-Firenze-Camping-In-Town.h18331768.Hotel-Information) > > [Grand Hotel Cavour](https://www.expedia.ca/Florence-Hotels-Grand-Hotel-Cavour.h10993.Hotel-Information) > > [Castello Di Vicarello](https://www.expedia.ca/Cinigiano-Hotels-Castello-Di-Vicarello.h1760188.Hotel-Information) > > [San Firenze Suites & Spa](https://www.expedia.ca/Florence-Hotels-San-Firenze-Suites-Spa.h4455834.Hotel-Information) > > [Castello di Spaltenna- Small Luxury Hotels of the World](https://www.expedia.ca/Gaiole-In-Chianti-Hotels-Castello-Di-Spaltenna.h2540741.Hotel-Information) > > [Gallery Hotel Art - Lungarno Collection](https://www.expedia.ca/Florence-Hotels-Gallery-Hotel-Art-Lungarno-Collection.h14614.Hotel-Information) > > [The Market Urban Hotel](https://www.expedia.ca/Florence-Hotels-The-Market-Urban-Hotel.h108028.Hotel-Information) > > [Plaza Hotel Lucchesi](https://www.expedia.ca/Florence-Hotels-Plaza-Hotel-Lucchesi.h8741.Hotel-Information) > > [Il Perseo](https://www.expedia.ca/Florence-Hotels-Il-Perseo.h2693693.Hotel-Information) > > [Borgo Scopeto Wine & Country Relais](https://www.expedia.ca/Castelnuovo-Berardenga-Hotels-Borgo-Scopeto-Relais.h1277546.Hotel-Information) > > [Hotel David](https://www.expedia.ca/Florence-Hotels-Hotel-David.h521254.Hotel-Information)