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c-hotels Joy

4.0 star property
Travelers find a warm welcome at this centrally located Florence hotel, where WiFi keeps them connected and helpful staff enhance stays near Ponte Vecchio

Choose dates to view prices

C-hotels Joy in Florence's Historic Center offers free in-room WiFi and dry cleaning/laundry services. Relax at the bar after visiting the nearby Cathedral of Santa Maria del Fiore and Ponte Vecchio. Guests love the attentive multilingual staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Smart

Minibar, in-room safe, individually furnished, desk

Smart

8.8 out of 10
Excellent
(50 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Hair dryer
Deep soaking bathtub
Bidet
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfy

Minibar, in-room safe, individually furnished, desk

Comfy

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Hair dryer
Deep soaking bathtub
Bidet
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hair dryer
Deep soaking bathtub
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room, No Windows

Single Room, No Windows

Single Room, No Windows

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Hair dryer
Deep soaking bathtub
Bidet
  • 129 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Spacious

Flat-screen TV

Spacious

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hair dryer
Deep soaking bathtub
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room

Minibar, in-room safe, individually furnished, desk

Classic Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hair dryer
Deep soaking bathtub
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfy, disability access

Comfy, disability access | Bathroom

Comfy, disability access

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hair dryer
Deep soaking bathtub
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic con Balcone

Classic con Balcone

Classic con Balcone

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hair dryer
Deep soaking bathtub
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfy con balcone

Minibar, in-room safe, individually furnished, desk

Comfy con balcone

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Hair dryer
Deep soaking bathtub
Bidet
  • Sleeps 2
  • 1 Double Bed

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About the area

Located in Historic Centre of Florence, a neighborhood in Florence, c-hotels Joy is near a train station. Basilica of Santa Maria Novella and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Fortezza da Basso and Cathedral of Santa Maria del Fiore. Florence Botanical Gardens and Galileo Museum - Institute and Museum of the History of Science are also worth visiting. Visit our Florence travel guide
Map
Via degli Orti Oricellari, 30, Florence, FI, 50123

What's nearby

  • Piazza di Santa Maria Novella which includes a garden, heritage architecture and a church or cathedral
    Piazza di Santa Maria Novella
    5 min walk - 0.4 km
  • Province of Florence featuring street scenes and heritage architecture
    Basilica of Santa Maria Novella
    6 min walk - 0.6 km
  • Central Market which includes markets, food and interior views
    Central Market
    8 min walk - 0.7 km
  • the ancient military fort Fortezza da Basso, now it is home to conferences, concerts and exhibitions
    Fortezza da Basso
    8 min walk - 0.7 km
  • Cathedral of Santa Maria del Fiore featuring religious aspects, heritage architecture and a church or cathedral
    Cathedral of Santa Maria del Fiore
    11 min walk - 1.0 km

Getting around

  • Alamanni - Stazione Santa Maria Novella Tram Stop
    2 min walk
  • Florence Santa Maria Novella Station
    3 min walk
  • Florence Airport, Peretola (FLR)
    25 min drive

Restaurants

  • All'Antico Vinaio
    3 min walk
  • McDonald's
    4 min walk
  • Vyta
    3 min walk
  • McDonald's
    4 min walk
  • Tentazioni Cafè
    3 min walk

About this property

c-hotels Joy

Upscale hotel near Cathedral of Santa Maria del Fiore
Close to Basilica of Santa Maria Novella and Fortezza da Basso, c-hotels Joy provides dry cleaning/laundry services, a bar, and more. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a 24-hour front desk, and luggage storage
  • Concierge services, tour/ticket assistance, and smoke-free premises
  • A front-desk safe, multilingual staff, and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All 54 individually furnished rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Deep soaking tubs, bidets, and free toiletries
  • Flat-screen TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1PEM9TTFS

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

c-hotels Joy Hotel Florence
c-hotels Joy Hotel
c-hotels Joy Florence
c-hotels Joy Hotel
c-hotels Joy Florence
c-hotels Joy Hotel Florence

Frequently asked questions

Is c-hotels Joy pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at c-hotels Joy?

As of Mar 11, 2026, prices found for a 1-night stay for 2 adults at c-hotels Joy on Mar 13, 2026 start from CA $147, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at c-hotels Joy?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at c-hotels Joy?

Check-out is at 11:00 AM.

Where is c-hotels Joy located?

Located in Historic Centre of Florence, this hotel is within a 15-minute walk of Basilica of Santa Maria Novella, Piazza di Santa Maria Novella, and Central Market. Fortezza da Basso and Cathedral of Santa Maria del Fiore are also within 15 minutes. Alamanni - Stazione Santa Maria Novella Tram Stop is only a 2-minute walk and Fratelli Rosselli Tram Stop is 4 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

c-hotels Joy Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 629 out of 1000 reviews
Rating 8 - Good. 270 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

Reviews

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Excellent 5 star service with great amenities. Very close to all Florence sights.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mintra

Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay at c-Hotel Joy — super convenient, the room was clean, and everything felt easy and comfortable. Would stay again! 😊✨
Stayed 3 nights in Nov 2025

10/10 Excellent

Bea

Liked: Cleanliness, staff & service
Nice place and in a good location.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very engaging and helpful. Alessandra and Matteo Z, in particular, made our stay a great experience. Thank you!
Stayed 3 nights in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, quiet, cosmopolitan, GREAT air conditioning, great and helpful staff, good breakfast, would stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, excellent breakfast, friendly front desk personnel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Chantel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and nice breakfast!
Stayed 2 nights in Mar 2024

10/10 Excellent

Wasim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and friendly! Convenient location to explore most of the attractions!
Stayed 2 nights in May 2025

10/10 Excellent

German

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay with super friendly staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel!

This is a really excellent hotel, ideal location for the rail station and a short walk to the major tourist sites. Very friendly and helpful team. Very good value and would definitely look to stay again
Stayed 3 nights in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great little hotel with a tram, bus and train stop right outside. Only a 10-15 walk to major tourist area and close to many restaurants. Clean and updated hotel with very friendly staff. Excellent breakfast in the morning for an additional cost.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dee

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel, perfect for the station and Florence city centre. All staff are so welcoming, helpful and polite. Definitely will come back x
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and caring staff at the front desk and in the dining area.
Stayed 3 nights in Sep 2024

8/10 Good

rosemarie

Liked: Cleanliness, amenities, property conditions & facilities
It is very convenient area to see Florence. Our room was clean, I would suggest to pay attention on cleaning the grout below the tub (tiles) and floor to make it really appealing, the build up of dirt is starting to show and not a good sight. Other than that the room has good layout and would stay here again. Everyone was friendly. Thank you.
Stayed 3 nights in Nov 2025

6/10 Okay

ximing

Liked: Staff & service
Disliked: Property conditions & facilities
Convenient location
Stayed 3 nights in Apr 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern facility within short walk from Santa Maria Novella railway station. Clean, modern, great breakfast options and a very professional and friendly staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly.
Stayed 2 nights in Jan 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern hotel just steps away from the main train station. Also easy location to walk into the main town and not far from the Duomo. Room was clean and stylish, loved the vibe of the hotel and really enjoyed my stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and very helpful from the front desk agents, breakfast attendants and the bar staff. Breakfast was excellent with many options. The bar in the evening offered snacks and great drinks. We highly recommend the property. Thank you for making our stay comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

MAYUMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good access to the station and clean room.
Stayed 1 night in May 2025

10/10 Excellent

jerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and super friendly staff.
Stayed 3 nights in Feb 2024

10/10 Excellent

Qing

Liked: Cleanliness, staff & service, amenities
Clean room. Excellent breakfast. very convenient location just steps from the train station. The staff is so nice and helpful. We checked in late and the front desk phoned a nearby restaurant to make sure we can still go for dinner. The breakfast staff offered to refill our water bottle for us. Thank you for providing five star service
Stayed 2 nights in Sep 2025

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

Up to Date designed rooms close to the train station and tourist locations friendly and efficient staff would recommend for business solo and couples
Stayed 2 nights in Sep 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked my stay here very much. Very clean and modern. Staff was great. The owner welcomed me with open arms and showed me my room. Very convenient and close to the train and other areas. If you’re looking for a place. Stay here !!
Stayed 2 nights in Jun 2025

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the most friendly. We love our stay. Hotel room is in great condition, would totally revisit.
Stayed 4 nights in Oct 2024