My experience started with two identical emails within 24 hours asking me a series of questions about my personal preferences and if I wanted to book other services they offer. Had I not answered the second, I likely would've gotten a third. I answered no to everything -- breakfast, day trips, taxi service, dinner in their restaurant, guided tour, spa/hamman, cooking and calligraphy lessons, etc.
Arriving at the riad, I'm asked where my friends and luggage are. My booking was for one, and I didn't know I needed more stuff. Served mint tea, which was the best I had during my month in Morocco, my details were collected.
Initially impressed by my room, I soon found three noise sources -- window facing one side of the alley, bathroom window facing other side of the alley going to souks, and room door allowing me to hear every voice and footstep in reception, hallways and riad's front door.
Wifi also wasn't working, which is fine if I were on holiday and intermittently checking email and posting photos. However, I needed it to work for a block of hours. The only place it worked was downstairs in the courtyard -- public, noisy, cold. And even this dropped.
Last thing is the grossly inflated prices of food and drink, day trips and services. Water is eight times the price outside the door. Day trips are double and triple the price, taxi service is triple and quadruple. If you're ignorant and want don't want to experience Morocco, Palais Amani is for you.