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Sheraton Grand Hotel & Spa, Edinburgh

Photo gallery for Sheraton Grand Hotel & Spa, Edinburgh

Featured Image
Indoor pool
Premium bedding, minibar, in-room safe, blackout drapes
Premium bedding, minibar, in-room safe, blackout drapes
Premium bedding, minibar, in-room safe, blackout drapes

Overview of Sheraton Grand Hotel & Spa, Edinburgh

Sheraton Grand Hotel & Spa, Edinburgh

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
1 Festival Square, Edinburgh, Scotland, EH3 9SR

Explore the area

  • Popular LocationRoyal Mile10 min walk
  • Popular LocationEdinburgh Castle11 min walk
  • Popular LocationUniversity of Edinburgh16 min walk
  • AirportEdinburgh (EDI)27 min drive

Choose dates to view prices

About this area

Edinburgh

Located in Edinburgh's Old Town Edinburgh neighborhood, Sheraton Grand Hotel & Spa, Edinburgh is in the city center and near the airport. The area's natural beauty can be seen at The Meadows and Arthur's Seat, while National Museum of Scotland and Edinburgh Castle are cultural highlights. Edinburgh Zoo and Camera Obscura and World of Illusions are not to be missed. Guests love the hotel's central location.

What's nearby

  • Edinburgh International Conference Centre (EICC) - 4 min walk
  • Edinburgh Gin Distillery - 5 min walk
  • Royal Mile - 10 min walk
  • Edinburgh Castle - 11 min walk
  • University of Edinburgh - 16 min walk

Getting around

  • Edinburgh Haymarket Station - 11 min walk
  • Edinburgh Airport (EDI) - 27 min drive

Restaurants

  • One Square — 1 min walk
  • One Square — 1 min walk
  • The Hanging Bat — 2 min walk
  • Red Squirrel — 2 min walk
  • Dine — 2 min walk

About this property

Sheraton Grand Hotel & Spa, Edinburgh

Luxury Edinburgh hotel in Old Town Edinburgh, walk to Royal Mile
A full-service spa, a restaurant, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite. All 269 rooms boast deep soaking tubs and offer free WiFi and 24-hour room service. Other amenities available to guests include LCD TVs, minibars, and premium bedding.
Sheraton Grand Hotel & Spa, Edinburgh offers 269 accommodations with minibars and safes. Beds feature premium bedding. 94-cm LCD televisions come with pay movies.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. This Edinburgh hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

One Spa has 17 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Onsite parking available only on request
  • Covered self parking on site (GBP 15 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 22 for adults and GBP 11 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • Dutch
  • English
  • French
  • German
  • Italian
  • Polish
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (16636 square feet)
  • Meeting rooms - 14

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Terrace

Spa

  • 17 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 94-cm LCD TV
  • Cable/satellite channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from May 27 2021 to July 31 2021 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa/Beauty services
  • Swimming pool
The property will be renovating from June 1 2021 to December 31 2021 (completion date subject to change). The following areas are affected:
  • Spa
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 22 for adults and GBP 11 for children (approximately)
  • Covered self parking fee: GBP 15 per night
  • Facilities fee: GBP 35 per person and includes use of: spa tub; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the swimming pool Monday to Friday 3-5 PM and Saturday to Sunday 8:30-9:30 AM, and 3-5 PM and must be accompanied by an adult.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
Guests under 16 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Edinburgh Grand Hotel
Edinburgh Grand Sheraton
Sheraton Grand Edinburgh
Sheraton Grand Hotel Edinburgh
Edinburgh Sheraton Spa
Sheraton Grand Hotel & Spa Edinburgh, Scotland
Sheraton Grand Hotel And Spa
Sheraton Spa Edinburgh
Sheraton Edinburgh
Edinburgh Grand Hotel Sheraton
Sheraton Edinburgh
Edinburgh Scotland
Edinburgh Sheraton Spa
Sheraton Spa Edinburgh
Sheraton Grand Hotel & Spa
Sheraton Grand Hotel And Spa
Sheraton Grand Hotel Edinburgh
Edinburgh Grand Hotel Sheraton
Sheraton Grand Hotel & Spa, Edinburgh Hotel
Sheraton Grand Hotel & Spa, Edinburgh Edinburgh
Sheraton Grand Hotel & Spa, Edinburgh Hotel Edinburgh

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 689 out of 985 reviews
5 - Excellent 70%
Rating 4 - Good. 220 out of 985 reviews
4 - Good 22%
Rating 3 - Okay. 41 out of 985 reviews
3 - Okay 4%
Rating 2 - Poor. 24 out of 985 reviews
2 - Poor 2%
Rating 1 - Terrible. 11 out of 985 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

2/5 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2021

3/5 Okay

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unable to use spa facilities Unable to get a table for dinner ( due to covid ) only room service Dirty glasses in the room Make up stained carpet Broken shower head Staff pleasant
Stayed 1 night in Apr 2021

3/5 Okay

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The room and hydropool were amazing. However the service at the bar and at breakfast was terrible. The bar was supposed to have table service but was only asked for an order once in 1 hour and 45 minutes. Could understand this if it was busy but there was two servers only 6 tables with guests. Would definitely recommend the hotel as it is lovely but the service is definitely a detriment to the overall experience and I would not return to the bar or for breakfast.
Stayed 2 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Despite the Covid restrictions, hotel and staff did their best to make this an enjoyable experience.
Stayed 2 nights in Oct 2020