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Holiday Inn & Suites Duluth Downtown, an IHG Hotel

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2 indoor pools
2 indoor pools
Hypo-allergenic bedding, pillowtop beds, in-room safe, desk
Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Overview of Holiday Inn & Suites Duluth Downtown, an IHG Hotel

Holiday Inn & Suites Duluth Downtown, an IHG Hotel

3 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
200 W 1st Street, Duluth, MN, 55802

Explore the area

  • Popular LocationDuluth Entertainment Convention Center14 min walk
  • Popular LocationAerial Lift Bridge18 min walk
  • AirportDuluth, MN (DLH-Duluth Intl.)12 min drive
  • Popular LocationSpirit Mountain13 min drive

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About this area

Duluth

Located in Duluth, Holiday Inn & Suites Duluth Downtown, an IHG Hotel is connected to the convention center. North Shore Scenic Railroad and Aerial Lift Bridge are local landmarks, and some of the area's attractions include Lake Superior Railroad Museum and S.S. William A. Irvin Ore Boat Museum. Traveling with kids? Consider Great Lakes Aquarium, or check out an event or a game at AMSOIL Arena. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snow tubing and snowmobiling.
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Map

What's nearby

  • North Shore Scenic Railroad - 8 min walk
  • S.S. William A. Irvin Ore Boat Museum - 13 min walk
  • Duluth Entertainment Convention Center - 14 min walk
  • Aerial Lift Bridge - 18 min walk
  • Spirit Mountain - 13 min drive

Getting around

  • Duluth, MN (DLH-Duluth Intl.) - 12 min drive

Restaurants

  • Lyric Kitchen Bar — 1 min walk
  • The Greenery — 1 min walk
  • Hanabi — 3 min walk
  • India Palace — 4 min walk
  • Pizza Lucé — 5 min walk

About this property

Holiday Inn & Suites Duluth Downtown, an IHG Hotel

3-star family-friendly hotel connected to the convention center in Downtown Duluth
This smoke-free hotel features 2 restaurants, 2 indoor pools, and an indoor pool. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free shopping center shuttle. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/café are onsite. All 338 rooms feature comforts like pillowtop beds and pillow menus, while conveniences include refrigerators and coffee makers. Free WiFi and room service are standard, as are flat-screen TVs with cable channels.
Holiday Inn & Suites Duluth Downtown, an IHG Hotel offers 338 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 indoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 6:00 AM - 10:00 PM
  • Airport shuttle on request
  • Free area shuttle up to 10 mi
  • Free shopping center shuttle

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11 AM: USD 10-20 per person
  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station
  • Conference center (12000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Renovated entire property - November 2015
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

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Duluth
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Downtown Duluth
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3 star
3 star
Free airport shuttle
Free airport shuttle
Hotel
Hotel
Parking included
Parking included
Guest rating 4+
Guest rating 4+
Family-friendly
Family-friendly

Policies

Check-in

Check-in from 3 PM - 1 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Duluth Downtown
Holiday Inn Hotel Duluth Downtown
Duluth Holiday Inn
Holiday Inn & Suites Duluth Downtown Hotel Duluth
Holiday Inn And Suites Duluth Downtown
Holiday Inn Duluth
Holiday Inn Duluth Downtown Hotel
Holiday Inn Suites Duluth Downtown
Holiday Inn & Suites Duluth Downtown, an IHG Hotel Hotel
Holiday Inn & Suites Duluth Downtown, an IHG Hotel Duluth
Holiday Inn & Suites Duluth Downtown, an IHG Hotel Hotel Duluth

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 355 out of 957 reviews
5 - Excellent 37%
Rating 4 - Good. 370 out of 957 reviews
4 - Good 39%
Rating 3 - Okay. 142 out of 957 reviews
3 - Okay 15%
Rating 2 - Poor. 69 out of 957 reviews
2 - Poor 7%
Rating 1 - Terrible. 21 out of 957 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities
Write a review

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No hot shower. Good parking
Stayed 1 night in Jul 2021

3/5 Okay

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
We have stayed at this hotel before & found it convenient & nicely maintained. This visit was different however, due to the shortage of staff, probably due to Covid19. We had stayed 3 nights before we actually got housekeeping into our room. We left our room around 12:30pm, knowing we had missed housekeeping on their rounds. Therefore we stopped at the front desk to notify them that we were headed out for the day & would like housekeeping to make up our room. We did this two days in a row! Both evenings we returned late to an unserviced room!! Called the front desk to at least get fresh towels delivered & was met with a snarky response & a desk agent who wanted to argue with me!! We finally got help on our third full day there by actually finding the housekeeping staff working on the floor, telling them we were leaving for the day & asking them to please service our room! They were very kind, helpful & changed our bedding & cleaned our room. From then on we only sought the help of the housekeeping staff & they took care of our room. So, the first half of our week was bad & upsetting, but the 2nd half went much smoother. Upon check out we told the manager about our experience & he kindly gave us a discount. So, he tried to make it right & we appreciated that! Also a big part of the hotel is built around the indoor pool & it can get very noisy with voices & laughter reverberating in this area. Try to ask to be assigned a room away from the pool area if you dont have kids!
Stayed 6 nights in Jul 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools were nice. Beds were comfortable. Room was clean.
Stayed 1 night in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very clean. The emtire is well maintained. Staff is friendly.
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was pleasant as far as our room and stay. If I had to come up with a complaint, it would be that their pool had wayyyy too much chlorine/chemicals in it and both my spouse and I were itchy for days after swiming for less than an hour. Other than that it was pretty great! The bed was extremely comfortable, the room was cozy, and the view was wonderful!
Stayed 3 nights in Jul 2021