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Reviews of Destiny Student - New Mill

2 out of 5
Destiny Student - New Mill
8-10 Mill St. The Liberties, Dublin

Reviews

7.4

Good

Rating 10 - Excellent. 118 out of 438 reviews" "
Rating 8 - Good. 168 out of 438 reviews" "
Rating 6 - Okay. 72 out of 438 reviews" "
Rating 4 - Poor. 52 out of 438 reviews" "
Rating 2 - Terrible. 28 out of 438 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very safe with key fob access at every door & gate. Reception staff were helpful. I had one of the double rooms for 2 nights. I enjoyed my stay. 20 min walk to central Dublin and it's a nice easy flat walk. The surrounding area seemed safe and quiet. There were some unusual bumps at night! But I used earplugs, just seemed to be a lot of activity in the apartment block also, the bed was a bit lumpy but nothing I couldn't sleep on and through. The bathroom wasn't squeaky clean but these are uni apartments being used for rooms off season so that makes sense. Overall really happy and would come back. Thank you
Stayed 2 nights in Aug 2023

10/10 Excellent

Elliot

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and quiet close enough walk to centre ideal for a night or two
Stayed 1 night in Aug 2023

8/10 Good

Ghiath

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cordial staff.
Stayed 6 nights in Aug 2023

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything about the property. The only complaint I have is that one of the front desk people (a male) who worked there in the early morning of August 16, 2023, was quite rude to me. Our shower had flooded the bathroom floor because the drain wasn't draining properly. I went to the front desk to let them know and to get help. I was quite panicked and didn't know my room number immediately. The male was obviously irritated that I could only give him the apartment number and the floor, but not the building, although I did point it out. After a few minutes, I realized I had the key in my hand and gave it to him. The key had the room number on it. The male then rudely said to me that "oh, you had the key all along". He then proceeded to give me two towels, and didn't seem to take seriously my warning that our bathroom floor was flooded. Two towels would not have been enough to clean up the flooding. He did not tell me he would notify any maintenance workers to help. Fortunately, when I returned to my suite, two maintenance workers were outside the suite as they had independently noticed the flooding from the suite below us. I am certain they hadn't been notified by the rude front desk male. They helped us clean up and fix the drain. The two maintenance workers were fantastic and very kind, telling us it wasn't our fault that the bathroom flooded. So overall my experience was great, but for the one rude male. He had short brown hair and appeared to be in his twenties.
Stayed 5 nights in Aug 2023
Response from New Mill on Aug 28, 2023
Hi Joanne,We apologize for any interactions you had with our staff which were anything less than favorable. We take pride in our customer service and are disappointed to know that we fell short. I can confirm that this member of staff did notify the maintenance team about the issue according to our in house records. We hope you stay with us again soon and are glad to hear you enjoyed your stay otherwise.

6/10 Okay

Steven

Travelled with partner
Liked: Staff & service
Disliked: Amenities
For a budget option this place does the job and is in a very good location (5 mins to St Patricks Cathedral). It’s kept budget by having certain facilities as payable extras, like towels and room fans. My only issue is that the floor was a bit dirty and it was very noisy with suitcases in the courtyard at all times of the night though so it just depends on how much you value having an open window at night.
Stayed 3 nights in Aug 2023
Response from Destiny Student Team on Aug 27, 2023
Hello,Thank you for the feedback, we hope you enjoyed your stay in Dublin and look forward to another opportunity to host you. Best Regards

10/10 Excellent

Talía

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Stayed 1 night in Aug 2023
Response from Destiny Student on Aug 27, 2023
Hello,Thank you for the feedback, we are glad you enjoyed your stay. Best Regards

8/10 Good

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Clean premises.
Stayed 1 night in Aug 2023
Response from Destiny Student Team on Aug 27, 2023
Hello, Thank you for the feedback, we are glad you enjoyed your stay and found our staff helpful. Best Regards

8/10 Good

Megan

Liked: Staff & service
Stayed 1 night in Aug 2023
Response from Destiny Student Team on Aug 27, 2023
Hello, Thank you for the review. We hope you enjoyed your stay. Best Regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great for the price paid, wouid return
Stayed 1 night in Aug 2023
Response from New Mill on Aug 24, 2023
Hiya,Thank you for your review! We are glad you enjoyed your stay. We hope you stay again.

10/10 Excellent

Badar

Stayed 3 nights in Aug 2023

10/10 Excellent

Thomas

Stayed 2 nights in Aug 2023
Response from New Mill on Aug 23, 2023
Hi Thomas,Thank you for writing us a review! We are glad you enjoyed your time at New Mill! We hope to see you again soon!

8/10 Good

Jennifer

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The staff were all wonderful. The property is a hostel plan accordingly overall good stay
Stayed 4 nights in Aug 2023
Response from New Mill on Aug 21, 2023
Hi Jennifer,Thank you for writing us a review! We are glad you enjoyed your stay. Thank you for you kind comment regarding our staff, we will be sure to pass this on to them. We hope to see you again soon.

6/10 Okay

Jessica

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from Team New Mill on Aug 18, 2023
Hiya,Thank you for writing us a review. We hope you enjoyed your stay and that we see you again soon.

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was easily walkable to any place we wanted to go
Stayed 1 night in Aug 2023
Response from New Mill on Aug 17, 2023
Hi Theresa,Thank you for writing us a review. We are glad you enjoyed your stay and we look forward to seeing you again soon.

4/10 Poor

Jake

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lots of shouting at night
Stayed 2 nights in Aug 2023
Response from Team New Mill on Aug 13, 2023
Hello Jake. We are sorry that you had some noise issues during your stay. We hope you had good time in Dublin. Thank you

4/10 Poor

scott

Stayed 1 night in Aug 2023
Response from Destiny Student Team on Aug 13, 2023
Hi Scott,Thank you for writing us a review. We apologize if your stay was anything less than ideal. If you have specific complaints please address them to our email inbox.

6/10 Okay

Daryl

Travelled with group
Stayed 2 nights in Aug 2023
Response from New Mill on Aug 12, 2023
Hi Daryl,Thank you for writing us a review. We appreciate the feedback and hope to see you again soon.

6/10 Okay

Claudio Alexis

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good but need
My main complaint is the charge for leaving a small backpack three hours before the checking (5 euros per bag). The kitchen in the common area was full of rubbish, rest of foods. Staff friendly.
Stayed 1 night in Aug 2023
Response from New Mill on Aug 12, 2023
Hiya, Thank you for taking the time to review our property! We appreciate all feedback and are happy to assist guests with any queries, as and when they arise. We aim to keep our prices as low as we can, and thus, services such as bag storage, early check in and late check out are charged as additional and voluntary services. These services need to be charged in order to off set the internal costs of operating below the city average per night. We hope you enjoyed your stay in any case. Regards, New Mill

10/10 Excellent

Fortune

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Toilet bowl was stained, window broken handle broken, not able close. Cobwebs and dust.
Stayed 2 nights in Aug 2023
Response from New Mill on Aug 10, 2023
Hiya,Thank you for writing us a review! We appreciate all feedback and are glad you enjoyed your stay :-)

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I stayed in a unit that had a kitchenette. The kitchenette was fully functional - dishwasher, frig, convection/microwave, stove top, oven, pots, fry pan & electric tea kettle.
Stayed 18 nights in Jul 2023
Response from Destiny Student Team on Aug 9, 2023
Hello,Thank you for the lovely review, we are glad you enjoyed your stay in Dublin and look forward to another opportunity to host you.Best Regards

8/10 Good

Thomas

Stayed 3 nights in Aug 2023

4/10 Poor

Jess

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Little expensive for the value. Serviceable but not very clean.
Stayed 3 nights in Aug 2023
Response from New Mill on Aug 5, 2023
Hi Jess,Thank you for writing us a review. We appreciate all feedback and are terribly sorry if the room's cleanliness was not up to par.

4/10 Poor

Lauren

Stayed 2 nights in Jul 2023
Response from New Mill on Aug 4, 2023
Hi Lauren,We are sorry your stay did not meet your expectations. We nonetheless appreciate you taking the time to write us a review and appreciate all feedback.

8/10 Good

Hannah

Travelled with partner
Liked: Cleanliness, staff & service
It was close to everything
Stayed 3 nights in Jul 2023
Response from Destiny Student Team on Aug 1, 2023
Hello Hannah, we hope you had a great stay with us and enjoyed your time in Dublin. Thank you for taking the time to leave us a review!Best regards,Destiny Student

10/10 Excellent

Margot

Stayed 3 nights in Jul 2023
Response from New Mill on Aug 20, 2023
Hi Margot,Thank you for you kind review. We are glad you enjoyed your stay at New Mill! We hope you stay with us again soon.

10/10 Excellent

Adrian

Stayed 2 nights in Jul 2023
Response from New Mill on Jul 24, 2023
Hi Adrian,Thank you for taking the time to write us a review.We are glad you enjoyed your stay, and we hope to see you again soon.

10/10 Excellent

Ravi Shankar

Stayed 2 nights in Jul 2023
Response from New Mill on Aug 12, 2023
Hiya,Thank you for writing us a review! We are glad you enjoyed your stay! We hope to see you again soon.

10/10 Excellent

Ravi Shankar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2023
Response from New Mill on Jul 22, 2023
Hi Ravi,Thank you for taking the time to write us a review.We hope to see you again soon!

4/10 Poor

Celso Jorge

Business traveller, Travelled with partner
The property is in a new and modern building but the room lack the basic needs. No bed sheets, no pillow case, no towels, no soap. The matress is very bed, poor quality. Only for a students. It is overpriced for that standard.
Stayed 1 night in Jul 2023
Response from Destiny Student team on Jul 17, 2023
Hi Jorge, thank you for your review. We do provide sheets and pillow cases. Our reception is open 24/7, so in case something is missing, we are happy to help at front desk. Also, towels and toiletries are available at reception. We hope you enjoyed your time here in Dublin.Kind regards,

10/10 Excellent

Karlo

Stayed 1 night in Jul 2023
Response from New Mill on Jul 17, 2023
Hi Karlo,Thank you for leaving such an encouraging review.We are glad you enjoyed your time at New Mill and hope that you stay again soon.Regards,New Mill

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service
Clem and great location
Stayed 4 nights in Jul 2023
Response from New Mill on Jul 14, 2023
Hi Amy,Thank you for taking the time to leave us a review. We appreciate the feedback and hope that you stay with us again soon.Regards,New Mill

2/10 Terrible

Kimberley

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not book again at this place
Would not go back again would not recommend to anyone the room was not clean and the staff were not helpful
Stayed 1 night in Jul 2023
Response from Destiny Student Team on Jul 7, 2023
Thank you for your review, we will pass your feedback on board

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
I had the best time. 2 negatives: weird little ants living in the bathroom sink and an alarm on the block opposite that went off every few minutes on my final night. However, I would still come back because all of the other positives definitely outweigh these two things. On top of that, Siena on reception was a complete angel when I returned to collect my bags. In fact, everyone I came into contact with on reception was awesome but Siena and the Australian lad really stood out. Thanks everyone for a fantastic stay.
Stayed 4 nights in Jun 2023
Response from Destiny Student on Jul 4, 2023
Hi Mark, thank you very much for your lovely review. We appreciate your feedback. We are sorry about the inconveniences you mention. Looking forward to seeing you again soon.Kind regards,

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Destiny Student on Jul 4, 2023
Hi Vanessa, thank you for taking the time to review our property. We hope to see you soon!Kind regards,

10/10 Excellent

James

Stayed 3 nights in Jun 2023
Response from Destiny Student on Jul 3, 2023
Hi James, thank you for taking the time to review our property. We hope to see you soon!Kind regards,

10/10 Excellent

Mathias

Stayed 2 nights in Jun 2023
Response from New Mill on Jul 3, 2023
Hi there, Thank you for taking the time to review our property. We hope to see you again soon! Warm regards, Destiny Student

8/10 Good

Macey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from New Mill on Jun 30, 2023
Hi there, Thank you for taking the time to review our property. We hope to see you again soon! Warm regards, Destiny Student

8/10 Good

Abby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great apartment. Views from our room over Dublin. However, the fridge in the kitchen wasn’t working which we were disappointed with and the water from the sink in the kitchen was warm. But overall, impressed with the apartment.
Stayed 1 night in Jun 2023
Response from New Mill on Jun 30, 2023
Hi there, Thank you for taking the time to review our property. We hope to see you again soon! Warm regards, Destiny Student

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly right for a gig at the 3Arena. Easy transport...when it works. Plenty of food places near as well.
Stayed 2 nights in Jun 2023
Response from New Mill on Jun 30, 2023
Hi there, Thank you for taking the time to review our property. We hope to see you again soon! Warm regards, Destiny Student

8/10 Good

Nafis, Winchester

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and safe environment. Beds cannot really fit two people. Shower did not work properly. Good location and an overall good deal.
Stayed 3 nights in Jun 2023
Response from New Mill on Jun 29, 2023
Hi there, Thank you so much for taking the time to review our property. We value your feedback, and hope to have you stay with us again soon at Destiny Student. Kind regards, Destiny Student

6/10 Okay

Euan

Disliked: Property conditions & facilities
It is a great discount property. Unfortunately the suites get very hot and there is no air conditioning or cooling system. There were problems with the water heat as well. For the price however it's a decent no frills option that is right in the heart of very expensive Dublin.
Stayed 2 nights in Jun 2023
Response from New Mill on Jun 28, 2023
Hi there, Thank you so much for taking the time to review our property. We value your feedback and have taken this on board, and hope to have you stay with us again soon at Destiny Student. Kind regards, Destiny Student

6/10 Okay

Rusty

Stayed 2 nights in Jun 2023
Response from New Mill on Jul 17, 2023
Dear Rusty,Thank you for taking the time to leave a review. We encourage all feedback and take all reviews into account.Kind Regards,New Mill

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Dublin. Walking distance to main attractions. It is a student dorm. But as we have a large family if 6, we had whole apartment with 4 separate room, each room had a bathroom and then common kitchen. Highly recommend for large families.
Stayed 6 nights in Jun 2023
Response from Destiny Student Team on Jun 25, 2023
Hi Alexander,Thank you for your kind review. We are glad that you enjoyed your stay with us.Kind Regards,Destiny Student

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Destiny Student Team on Jun 24, 2023
Thank you for your review. We are glad that you enjoyed your stay with us

8/10 Good

Paige

Stayed 1 night in Jun 2023
Response from Destiny Student on Jun 24, 2023
Hello Paige, thank you for the lovely review!

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very cosy
Stayed 1 night in Jun 2023
Response from Destiny Student Team on Jun 23, 2023
Thank you for the lovely and positive review!

8/10 Good

Andrea

Stayed 1 night in Jun 2023
Response from New Mill on Jul 12, 2023
Hi Andrea,Thank you for leaving such an encouraging review! We hope to see you again soon!Regards,New Mill

8/10 Good

Jachym

Stayed 1 night in Jun 2023
Response from Destiny Student Team on Jun 21, 2023
Hey Jachym, thank you for your positive review! We are glad you enjoyed your stay with us.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Room was very warm to ac/ asked for fan they said none left, after asking a 2nd was given a tiny fan which barely helped. Bathroom mirror light was flickering (switched off switch but still constantly flickered. Staff were otherwise very helpful. Bed was ok
Stayed 4 nights in Jun 2023
Response from Destiny Student Team on Jun 19, 2023
Hello,Thank you for the feedback, we appreciate you find our staff helpful. And we apologize about the warmth in your room, is unconventional face the temperatures we're currently having in Ireland, our buildings are not properly insulated for it.Best Regards,

4/10 Poor

Tara Lyn

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was so dirty when we arrived we asked to be moved to a different room. Once in the new room it was still filthy and asked for cleaning supplies to clean it ourselves. We didn’t dare to let our bare feet hit the floor once. There were also no curtains so we were basically staying in a dirty fishbowl for 3 days. The only good thing I have to say about this place is that it is in a very convenient location and you can walk to the city centre very easily.
Stayed 3 nights in Jun 2023
Response from New Mill on Jun 26, 2023
Hi there, Thank you so much for taking the time to review our property. We value your feedback and have taken this on board, and hope to have you stay with us again soon at Destiny Student for a better experience. Kind regards, Destiny Student