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Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
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Guest reviews

4.1 out of 5 Very good
973 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationDubai Mall19 min walk
Popular LocationDubai Aquarium & Underwater Zoo19 min walk
AirportDubai (DXB-Dubai Intl.)10 min drive
Popular LocationBurj Khalifa13 min drive

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  • Deluxe Room

    4.3/5 guest room rating

    Room amenities

    • 452 sq ft
    • Sleeps 3
    More detailsDeluxe Room
  • Classic One Bedroom Suite

    4.3/5 guest room rating

    Room amenities

    • 559 sq ft
    • Sleeps 4
    More detailsClassic One Bedroom Suite
  • Premium One Bedroom Suite

    4.3/5 guest room rating

    Room amenities

    • 753 sq ft
    • Sleeps 4
    More detailsPremium One Bedroom Suite
  • Deluxe Two Bedroom Suite

    4.5/5 guest room rating

    Room amenities

    • 807 sq ft
    • Sleeps 5
    More detailsDeluxe Two Bedroom Suite
  • Panoramic Suite

    Room amenities

    • 904 sq ft
    • Sleeps 4
    More details Panoramic Suite
  • Panoramic two bed room suite

    Room amenities

    • 1345 sq ft
    • Sleeps 5
    More detailsPanoramic two bed room suite
  • Premium Suite, 3 Bedrooms

    Room amenities

    • 1054 sq ft
    • Sleeps 7
    More detailsPremium Suite, 3 Bedrooms

About this area

Dubai

Located in Dubai, Carlton Downtown is in the city centre and near the airport. Dubai Cruise Terminal and Port Rashid are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Dubai Mall and BurJuman Mall. Travelling with kids? Make time for Dubai Aquarium & Underwater Zoo, or head to an event or a match at Meydan Racecourse. Our guests appreciate the hotel's convenience for public transport: Financial Centre Station is 3 minutes by foot and Emirates Towers Station is 13 minutes.
Visit our Dubai travel guide
View in a map
Popular Location

What's nearby

  • Dubai Mall - 19 min walk
  • Dubai Aquarium & Underwater Zoo - 19 min walk
  • Dubai Opera - 7 min drive
  • Dubai Fountain - 11 min drive
  • Burj Khalifa - 13 min drive

Getting around

  • Financial Centre Station - 3 min walk
  • AirportDubai (DXB-Dubai Intl.) - 10 min drive

Restaurants

  • Bayty — 1 min walk
  • Deli Grind — 1 min walk

About this property

Carlton Downtown

Family-friendly Dubai hotel in Trade Center, near Dubai Mall
This hotel features 3 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas, free valet parking and a free beach shuttle are also provided. Additionally, a nightclub, 2 bars/lounges and a health club are on-site. All 357 rooms boast deep soaking bathtubs, and offer free WiFi and Select Comfort beds. Free wired Internet and separate sitting areas are standard, as are LCD TVs with satellite channels.
Carlton Downtown offers 357 forms of accommodation with minibars and a safe. This accommodation offers separate sitting areas. Select Comfort beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. 22-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Kirana Spa has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free valet parking
  • Limited parking spaces
  • Parking height restrictions apply
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free beach shuttle
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: AED 99 for adults and AED 49.50 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Arabic
  • Croatian
  • English
  • Estonian
  • French
  • Italian
  • Romanian
  • Russian
  • Spanish
  • Thai

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Handrails in stairwells
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Linens
  • Pillow menu
  • Premium bedding
  • Select comfort bed

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 22-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 2:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for AED 157.0.
Free cots (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 99 for adults and AED 49.50 for children (approximately)
  • Airport shuttle fee: AED 157 per vehicle (one-way)
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out fee: 50 per cent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Warwick Hotel Dubai
Warwick Dubai
Warwick Dubai Hotel
Carlton Downtown Hotel
Carlton Downtown Dubai
Carlton Downtown Hotel Dubai

Frequently asked questions

Can I cancel my reservation for free at Carlton Downtown and receive a full refund?
Yes, Carlton Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Carlton Downtown cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Carlton Downtown?
As of Sep 21, 2020, prices found for a 1-night stay for 2 adults at Carlton Downtown on Sep 22, 2020 start from CA $75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Carlton Downtown have a pool?
Yes, this property has an outdoor pool.
Is Carlton Downtown pet-friendly?
No, pets are not allowed at this property.
How much is parking at Carlton Downtown?
Valet parking is free at this property.
What time is check-in at Carlton Downtown?
Check-in is from 2:00 PM to anytime. A 50% fee applies for early check-in (subject to availability).
What time is check-out at Carlton Downtown?
Checkout is at noon. Late check-out is available for a 50% fee (subject to availability).
Does Carlton Downtown provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of AED 157 per vehicle, one-way, applies.
Where is Carlton Downtown located?
This family-friendly Dubai hotel is located near the airport, within 1 mi (2 km) of Emaar Square, Dubai Mall and Dubai Aquarium & Underwater Zoo. Dubai International Financial Centre and KidZania are also within 1 mile (2 km). Financial Centre Station is only a 3-minute walk and Emirates Towers Station is 13 minutes.
4.1
Very good
973 reviews
5 - Excellent
432
4 - Good
360
3 - Okay
104
2 - Poor
48
1 - Terrible
29

4.2/5

Cleanliness

4.1/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Working stay
I am working off my laptop and my internet speed was too slow to be effective.
Stayed 1 night in May 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2020

2/5 Poor

Business traveller
Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Sad face IconDisliked: Staff & service
Not so good
Stayed 3 nights in Mar 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Definitely go back it was clean, staff are amazing very helpful. The location was great close to the mall and beach eating places very close to the hotel.
Stayed 7 nights in Mar 2020

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