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Overview of Carlton Downtown

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Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
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Carlton Downtown

4 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationDubai International Financial Centre12 min walk
    Popular LocationDubai Mall19 min walk
    Popular LocationCity Walk5 min drive
    AirportDubai (DXB-Dubai Intl.)10 min drive

Choose dates to view prices

About this area

Dubai

Located in Dubai, Carlton Downtown is in the city center and near the airport. Dubai Cruise Terminal and Port Rashid are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Dubai Mall and BurJuman Mall. Traveling with kids? Make time for Dubai Aquarium & Underwater Zoo, or check out an event or a game at Meydan Racecourse. Guests appreciate the hotel's convenience to public transportation: Financial Centre Station is 3 minutes by foot and Emirates Towers Station is 13 minutes.
Popular Location

What's nearby

  • Dubai International Financial Centre - 12 min walk
  • Dubai Mall - 19 min walk
  • Dubai Aquarium & Underwater Zoo - 19 min walk
  • City Walk - 5 min drive
  • KidZania - 6 min drive

Getting around

  • Financial Centre Station - 3 min walk
  • Dubai Intl. Airport (DXB) - 10 min drive

Restaurants

  • Bayty — 1 min walk
  • Deli Grind — 1 min walk
  • Le Pain Quotidien — 3 min walk
  • Al griSSino — 4 min walk
  • Mint Leaf of London — 4 min walk

About this property

Carlton Downtown

Family-friendly Dubai hotel in Trade Center, near Dubai Mall
This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free valet parking, and a free beach shuttle are also provided. Additionally, a nightclub, 2 bars/lounges, and a health club are onsite. All 357 soundproofed rooms provide free WiFi, free wired Internet, and Select Comfort beds. Guests can enjoy deep soaking tubs, and other standard amenities include sitting areas, 24-hour room service, and LCD TVs.
Carlton Downtown offers 357 accommodations with minibars and safes. Accommodations offer separate sitting areas. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 22-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kirana Spa has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free beach shuttle
  • Free shopping center shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: AED 99 for adults and AED 49.50 for children
  • 3 restaurants and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Arabic
  • Croatian
  • English
  • Estonian
  • French
  • Indonesian
  • Italian
  • Romanian
  • Russian
  • Spanish
  • Thai

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Rooftop terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 22-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for AED 157.0
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 99 for adults and AED 49.50 for children (approximately)
  • Airport shuttle fee: AED 157 per vehicle (one-way)
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Dubai Warwick Hotel
Hotel Warwick Dubai
Carlton Downtown Hotel
Warwick Dubai Hotel
Carlton Downtown Hotel Dubai
Carlton Downtown Dubai
Warwick Dubai
Warwick Hotel Dubai
Carlton Downtown Hotel
Carlton Downtown Dubai
Carlton Downtown Hotel Dubai

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 437 out of 986 reviews
5 - Excellent 44%
Rating 4 - Good. 365 out of 986 reviews
4 - Good 37%
Rating 3 - Okay. 107 out of 986 reviews
3 - Okay 11%
Rating 2 - Poor. 48 out of 986 reviews
2 - Poor 5%
Rating 1 - Terrible. 29 out of 986 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.1/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay here again if I go back to Dubai. 10/10.
Stayed 6 nights in Mar 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and customer service was great, we enjoyed the breakfast daily that although was not included we paid every day and really enjoy it. Highly recommended only 3 blocks far from the metro station and 6 minutes away form Dubai Mall.
Stayed 9 nights in Mar 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and helpful staff. Hotel location is very central and it was a pleasure staying at Carlton Sheikh Zayed Rd
Stayed 5 nights in Feb 2021

5/5 Excellent

Stayed 3 nights in Jan 2021

3/5 Okay

Liked: Room comfort
Stay in Dubai
Smoking smell in the nonsmoking room. Not very tidy and clean Staff are friendly. Just an ok hotel for reasonable price
Stayed 2 nights in Jan 2021