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Reviews of Victoria Marriott Inner Harbour

4 out of 5
Victoria Marriott Inner Harbour
728 Humboldt St, Victoria, BC

Reviews

8.8

Excellent

Rating 10 - Excellent. 588 out of 1004 reviews" "
Rating 8 - Good. 269 out of 1004 reviews" "
Rating 6 - Okay. 83 out of 1004 reviews" "
Rating 4 - Poor. 43 out of 1004 reviews" "
Rating 2 - Terrible. 21 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt safe and everyone was kind
Stayed 1 night in May 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We somehow left our passports in the safe and headed to Vancouver. Christine & Katie was so patient and supportive in helping get them back. Katie encouraged us to have a seaplane fly it t us. Unbelievable! I never would have imagined doing this. But they made it work. We have a lot to be thankful for, and they go to the head of the class. Thank You Christine & Katie, we owe you.
Stayed 1 night in May 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Easy to walk anywhere downtown. Super comfy beds and robes!
Stayed 1 night in Apr 2024

10/10 Excellent

Willson, Vancouver

Stayed 2 nights in Apr 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 3 nights in Apr 2024

10/10 Excellent

Reese

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Venusa, Seattle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Dining excellent service, convenient. The room kind a smell coming from the pool, noise around due to room was near housekeeping area. Front desk was excellent.
Stayed 2 nights in Apr 2024

8/10 Good

Kalissa

Liked: Cleanliness
The restaurant food and service was terrible.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rick, North Vancouver

Stayed 1 night in Apr 2024

4/10 Poor

Travis

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
First room we checked into was gross and not clean. Second room they moved us too the bed wasn't made from the guest before and was still dirty. They finally checked us into a satisfactory room. For our troubles they gave us a dessert/appetizer voucher.
Stayed 1 night in Apr 2024

8/10 Good

Shahab

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Gizem

Liked: Cleanliness, staff & service, property conditions & facilities
It is overall a very nice property however if you are picky about noise then this might not be yhe best option. You can easily hear everyone going from the hallway as door totally doesnt cut any noise. Also doors were closing so loud. Other than the noise part service and front desk are very good.
Stayed 2 nights in Feb 2024

10/10 Excellent

Elizabeth Ruth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Alex

Stayed 2 nights in Mar 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfy king sized bed. Great food. Ideal location for walking aroumd the beautiful harbor!
Stayed 3 nights in Mar 2024

10/10 Excellent

Donnapa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great - everything is within easy walking distance. The hotel staff are very helpful. Love that there is a pool and a gym. It feels like a special treat to stay there.
Stayed 4 nights in Mar 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed over the Easter weekend and enjoyed our stay. The staff is very friendly, our room and hotel were clean, my daughter loved the pool, the restaurant had delicious food and the best part for me was the valet parking. I very much appreciated having secure parking especially tall enough for my lifted truck. I will be staying again next time I’m in Victoria :)
Stayed 3 nights in Mar 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team went above and beyond to ensure my husband and i had a wonderful experience for our honeymoon. Our room was clean, check in was quick and simple, the valet team were fabulous and i am looking forward to our next stay.
Stayed 2 nights in Mar 2024

8/10 Good

Valeria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm place
Stayed 1 night in Mar 2024

8/10 Good

BABY LIZELLE

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Everything was very good except housekeeping on the second day was very sloppy, only one of the two beds were done properly, washroom was not cleaned, towels were only replaced but missing one pair, did not replace soap or lotion, no coffee, cup or creme replacement and did not wipe the cabinet top. It’s really disappointing. Our family of four will not be staying there again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Li

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet street with walking distance to the attractions and lots of dining options.
Stayed 2 nights in Mar 2024

6/10 Okay

James

Travelled with partner
Liked: Staff & service, property conditions & facilities
The staff and service was beyond exceptional. My only issue was the food we ordered from room service. I ordered a crème brûlée and it was literally like drinking milk. So watery! It was so disappointing
Stayed 2 nights in Mar 2024

10/10 Excellent

Anton

Stayed 2 nights in Mar 2024

10/10 Excellent

Hyo Jung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a such good time at hotel.
Stayed 3 nights in Mar 2024

10/10 Excellent

Anup K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our stay! Great hotel, walking distance to many places and very clean and modern! Parking at the hotel itself is costly, so needed to find street parking.
Stayed 3 nights in Mar 2024

10/10 Excellent

Michelle

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Jasbir

Stayed 2 nights in Mar 2024

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Mar 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking and touring around. The hotel is very well appointed and staff we encountered were friendly and helpful
Stayed 2 nights in Mar 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Danielle

Travelled with partner
Liked: Cleanliness, staff & service
It was nice, better if windows were clean & patio chairs
Stayed 3 nights in Mar 2024

8/10 Good

Shanille

Travelled with family and small children
Liked: Staff & service
Most of staff were amazing. They were extremely kind and amazing. The valet when we are arrived could have help more. It was late, dark and I was there with my tired child. Instead of offering assistance , he kinda of stood there. Also, check in staff was okay. Did his job. Not the friendly and supportive staff that my family is use to for this chain of hotels. Also the room was very dark and lights were all over the room. It was kinda scary arriving at night when you don’t know where the light switches are. The floors had some sticky spots and glass wear was dusty and scattered around the room. Some glasses in the closet, some on the table and some in the bathroom. Looks like the room was also used for storage.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Nicholas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet parking only is my only knock on the property
Stayed 2 nights in Mar 2024

10/10 Excellent

NATASHA

Stayed 2 nights in Mar 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Alana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are extremely friendly and helpful. Location is excellent as was room and amenities.
Stayed 2 nights in Feb 2024

6/10 Okay

Vicki

Stayed 3 nights in Feb 2024

10/10 Excellent

Misty

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a good location and I liked how they had water in the rooms for the guest and fresh water in the lobby it’s the little things!
Stayed 2 nights in Feb 2024

10/10 Excellent

Gen

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay! Right where you want to be.
Stayed 3 nights in Feb 2024

10/10 Excellent

Megan, Squamish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our recent stay. The location is fantastic, the hotel is comfortable and staff is very friendly. We had our dog join us and they were very welcoming. I worked remotely and required hard wired internet, this feature in the guest room was perfect for my needs.
Stayed 2 nights in Feb 2024

10/10 Excellent

Steven

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything in downtown Victoria
Stayed 3 nights in Feb 2024

8/10 Good

Jeff

Location
Stayed 2 nights in Feb 2024

8/10 Good

Bibiane

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great experience
Stayed 4 nights in Feb 2024

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and view
Stayed 1 night in Feb 2024