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Reviews of Swiss Belhotel Doha

4 out of 5
Swiss Belhotel Doha
Jaber Bin Mohammed Street, Old Salata, Doha

Reviews

7.2

Good

Rating 10 - Excellent. 41 out of 193 reviews" "
Rating 8 - Good. 80 out of 193 reviews" "
Rating 6 - Okay. 39 out of 193 reviews" "
Rating 4 - Poor. 21 out of 193 reviews" "
Rating 2 - Terrible. 12 out of 193 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Stayed 4 nights in Dec 2019

4/10 Poor

Haseeb

Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Great location and close to the markets. The carpets need to be replaced.
Stayed 2 nights in Dec 2019
Response from Hotel Management on Dec 25, 2019
Dear Guest, Greetings from Swiss-Belhotel Doha. Thank you for taking the time to tell us about your experience. We are glad to see that you left some good feedback on what you liked as well as what fell below your expectations. We do apologize for the inconvenience during your stay . We have taken note of your comment and have shared these with our management team to review and make necessary improvements. We hope that you would give us another chance to seeing you in the not too distant future, Hotel Management.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

8/10 Good

louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Hotel Management on Nov 26, 2019
Dear Louis, Greetings from Swiss-Belhotel Doha. Thank you for staying with us and leaving a good review. We are glad to see that you had a good experience and we fulfill your expectations with our friendly professional service. We are certain that good comments and appreciation from guest like your self will motivate us to strive to be always the best. Looking forward to welcome you back in the not too distant future. Kind regards, Hotel Management.

10/10 Excellent

Roahan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful hotel. Comfortable, spacious with gracious, kind and friendly staff.
Stayed 3 nights in Sep 2019
Response from Reservation on Sep 9, 2019
Dear Guest, Greetings from Swiss-Belhotel Doha. Thank you for staying with us and leaving a good review. We are glad to see that you had a good experience and we fulfill your expectations with our friendly professional service. We are certain that good comments and appreciation from guest like your self will motivate us to strive to be always the best. Looking forward to welcome you back in the not too distant future. Kind regards, Hotel Management.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirtiest hotel I have ever stay. Worst service and unfriendly staff.
Stayed 3 nights in May 2019
Response from Hotel Management on Jun 3, 2019
Dear Valued Guest, Thank you for sharing your feedback during your stay with us. We aim to be able to support you to your journey to success. We Are very sorry to read that your stay did not meet your expectations. Please rest assured that your point has been shared and discussed with the concern department, in order to make your next visit a unique one. Again, We do apologize and regret that this impacted your experience at our hotel. We hope you give us a chance in the future to show you how great our hotel is. Best regards. Hotel Management.

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and near is market city location its nice and good
Stayed 1 night in Nov 2018
Response from Hotel Management on May 23, 2019
Dear Guest, Greetings from Swiss-Belhotel Doha. Thank you for staying with us and leaving a good review. We are glad to see that you had a good experience and we fulfill your expectations with our friendly professional service. We are certain that good comments and appreciation from guest like your self will motivate us to strive to be always the best. Looking forward to welcome you back in the not too distant future. Kind regards, Hotel Management.

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities
Stayed 3 nights in Mar 2019
Response from Hotel Management on Apr 3, 2019
Dear Valued Guest, Thank you for sharing your feedback during your stay with us. We aim to be able to support you to your journey to success. We Are very sorry to read that your stay did not meet your expectations. Please rest assured that your point has been shared and discussed with the concern department, in order to make your next visit a unique one. Again, We do apologize and regret that this impacted your experience at our hotel. We hope you give us a chance in the future to show you how great our hotel is. Best regards. Hotel Management.

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very spaceios but old . You feel as if you are in the 90s , carpet is so old and and taggedy . Very cheap when it cones to complimentary items . Will never go back or recommend the hotel to anyone
Stayed 1 night in Mar 2019
Response from Hotel Management on Mar 30, 2019
Dear Valued Guest, Thank you for sharing your feedback during your stay with us. We aim to be able to support you to your journey to success. We Are very sorry to read that your stay did not meet your expectations. Please rest assured that your point has been shared and discussed with the concern department, in order to make your next visit a unique one. Again, We do apologize and regret that this impacted your experience at our hotel. We hope you give us a chance in the future to show you how great our hotel is. Best regards. Hotel Management.

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Hotel Management on Mar 6, 2019
Dear Monica, Greetings from Swiss-Belhotel Doha. Thank you for staying with us and leaving a good review. We are glad to see that you had a good experience and we fulfill your expectations with our friendly professional service. We are certain that good comments and appreciation from guest like your self will motivate us to strive to be always the best. Looking forward to welcome you back in the not too distant future. Kind regards, Hotel Management.

2/10 Terrible

Mo.

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty smelly very poor food and staff very bad value for money
Stayed 3 nights in Dec 2018
Response from Hotel Management on Dec 9, 2018
Dear Valued Guest, Thank you for sharing your feedback during your stay with us. We aim to be able to support you to your journey to success. I am very sorry to read that your stay did not meet your expectations. Please rest assured that your point has been shared and discussed with the concern department, in order to make your next visit a unique one. Again, I do apologize and regret that this impacted your experience at our hotel. We hope you give us a chance in the future to show you how great our hotel is. Best regards. Hotel Management.

8/10 Good

Russell

Liked: Staff & service
Average
A little out of the way and run down.
Stayed 1 night in Nov 2018
Response from Hotel Management on Nov 21, 2018
Dear Guest, Greetings from Swiss-Belhotel Doha. Thank you for taking the time to tell us about your experience. We are glad to see that you left some good feedback on what you liked as well as what fell below your expectations. We do apologize for the inconvenience during your stay . We have taken note of your comment and have shared these with our management team to review and make necessary improvements. We hope that you would give us another chance to seeing you in the not too distant future, Hotel Management.

10/10 Excellent

GeorgeCurrie, Methven New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An older Hotel with character very clean the people very helpful and keen to offer help not too far to walk to the Souk markets .Good value for money for city central
Stayed 2 nights in Jul 2018
Response from Swiss BelHotel on Aug 8, 2018
Dear George Currie, Greetings from Swiss-Belhotel Doha. Thank you for staying with us and leaving a good review. We are glad to see that you had a good experience and we fulfill your expectations with our friendly professional service. We are certain that good comments and appreciation from guest like your self will motivate us to strive to be always the best. Looking forward to welcome you back in the not too distant future. Kind regards, Hotel Management.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very good location, reasonable rate for a clean, basic stay with a large room.
Stayed 1 night in Jun 2018
Response from Swiss BelHotel on Aug 8, 2018
Dear Valued Guest ,Thank you for choosing to stay at Swiss-Belhotel Doha and for taking the time to share your feedback with us. We are pleased to know that courteousness of our associates, the aesthetics and the comfort of the room you stayed in made your stay enjoyable. We look forward to welcoming you back to our hotel in the near future. Warm Regards. General Manager.

6/10 Okay

Verified traveller

Stayed 4 nights in Apr 2018

8/10 Good

Declan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality hotel
Very good quality and spacious room - and good value for money. Staff were also very pleasant and courteous, and arranged a car to take us to the airport at a reasonable price. Only fault i found was the poor quality of the wifi - almost non existent on our floor.

6/10 Okay

Sushil

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
the fire alarm was the biggest discomfort
Response from Swiss BelHotel on May 5, 2018
Dear Sushil, Greetings from Swiss-Belhotel Doha. Thank you for taking the time to tell us about your experience. We do apologize for the inconvenience about the Fire Alarm. We have taken note of your comment and have shared these with our management team to review and make necessary improvements. We hope that you would give us another chance to seeing you in the not too distant future, Hotel Management.

4/10 Poor

peter

Disliked: Cleanliness, staff & service, property conditions & facilities
Hopeless
We arrived at 6am from an overnight flight . The hotel was empty and rooms available but they wouldn't let us in until 9am unless we paid half the room rate . I always wonder about hotels with those rules ? They never give you a rebate if you arrive 5 hours after checkin time or leave 5 hours early . We waited until nine and finally checked into our non smoking room which had an ash tray , one towel and one cup - there was 2 of us ! The carpet was filthy , their was a view , but you couldn't see anything as the windows were caked with muck. Next day , they made up the room and left -- one towel ! We stayed 2 nights and ordered an airport taxi the night before to leave at 5 am in the morning together with a wake up call they said taxis weren't available at that time but we could take a hotel provided limousine for not much more . They forgot the wake up call and the limousine ( which was an 8 year old Camry with a driver dressed in jeans and a tee shirt ) showed up 10 minutes late . We noticed a couple of taxis outside as we waited. What more can we say !
Stayed 2 nights in Jan 2018
Response from Swiss BelHotel on Feb 5, 2018
Dear Peter, Thank you for sharing your feedback during your stay with us. We aim to be able to support you to your journey to success. We are very sorry to read that your stay did not meet your expectations. Please rest assured that your point has been shared and discussed with the concern department, in order to make your next visit a unique one. Again, We do apologize and regret that this impacted your experience at our hotel. We hope you give us a chance in the future to show you how great our hotel is. Best regards. Hotel Management.

8/10 Good

Augustine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Dear Valued guest, It is a pleasure to see you have given us a positive feedback following your stay at Swiss BelHotel Doha. We are pleased to know we fulfilled your expectations and cannot wait to welcome you back soon! Have a pleasant day. Warm regards, Hotel Management

10/10 Excellent

Salim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would definitely stay there again
Perfect location,friendly staff and value for money
Stayed 1 night in Oct 2017

10/10 Excellent

nuls, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
family meeting
we arrived at the hotel at 2am and the staff were friendly one problem was that a cot we had ordered was not in the room we were met at the airport and they managed to get all the luggage in the one car there were 3 adults a baby 4 suitcases and a stroller well done guys
Stayed 2 nights in Sep 2017

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near the Islamic Museum and the Souk
This was a nice hotel within walking distance of the Islamic Museum and the Souk. The area is a little spooky at night for a woman alone but fine in a group. I found the restaurants overpriced but the hotel itself offered good value.
Stayed 1 night in May 2017

6/10 Okay

keefkenta

week end vacation
GOOD: big room, NOT GOOD: un cleaned floor the house keeping took my I phone from the room & they claimed they haven't seen it, So be careful with your properties.

6/10 Okay

Chris , Miami

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Close to airport...decent
We needed a place to crash with a 8 hour layover in Doha between two huge flights. It was close to the airport (about 45 qatari for the taxi) and was convenient for this. We paid about $77. The place was fine. It was super dated and dark...a little hotel California feeling. That said, we got in and out and slept well.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Hotel needs refurb. WiFi doesn't work. AC in room not working. Overall Hotel needs major reinvestment to bring up to date. Some staff friendly but others seem to be used to customer complaints and ignore comments.

4/10 Poor

khalid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last Time will stay in Swiss Bell
This is a 3 star hotel. We booked 4 rooms for one night but will never stay in Swiss Bell hotels anywhere in the world again. The hotel carpets in the lobby, corridors and rooms are dirty and stains are all over. The doors and table have scratches and looks used heavily. The reception refuse to give us extra Cards to open the rooms stating that they don't give more than one even if we were 3 in a room due to system limitation, but when we insist on having at least two, then they gave us only 2 where the third traveller had to stay without a key !! At night, one of the rooms occupied by our two friends had a noisy neighbour, we complained 4 times but no one helped us. Until 7 am my friend went and brought the Manager in charge up to the room to hear the noise, then the manager knocked the door and stopped them, but that happened only at 7am !! When we checked out, my friend made a complained to the Head Manager and after a long discussion, the Manager gave us QAR200 ($45) back to us stating that it was the extra cost for the 3rd bed in two room !!!

8/10 Good

paul, pf

Liked: Cleanliness, staff & service, room comfort
Nice hotel close to local attractions
This is a good hotel in a good spot in Doha. The rooms are a good size and we're always clean, the staff were very helpful. The food was ok we only had breakfast so can't comment on other restaurants. The pool was far to cold to use and it's not heated so if your not planing a trip over the summer don't plan a trip to the pool, I found this to be the only dirty part of the hotel but I think this is due to the building work in and around the hotel why we was staying. You can walk to some of the local attraction which was nice, and your looking on going out then the taxis are easy enough to get. You could if needed spend some time in your room relaxing as you get a nice living space in the rooms. I can't rate this hotel enough if we went back we would stay again.

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
January visit
Nice stay with a comfortable bed and good relaxation.

10/10 Excellent

Vikas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Majed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
transiet
every thing was fine

8/10 Good

RAKESHKUMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My 2 day stay was good and relaxing, just what I needed.

8/10 Good

martha

Liked: Staff & service
Needs some updating in the rooms
The hotel needs a makeover. Carpet especially needs replacing. Too much furniture in our room, as well as a huge support column which blocked what could have been a fantastic view. Our room was also just meters away from the local minaret! The swimming pool was wedged between the two hotel towers. Not much sunlight around the pool. Plus, a large construction project looked over the pool, not much privacy. Old carpet was being stored down the side of the building where our pool chairs looked onto. Not very attractive. Also, the 3 days we were there, there were only several hours that the wi-fi actually worked. Very frustrating. The hotel staff were kind and tried to be helpful when asked.

8/10 Good

frank

Liked: Room comfort
Good price
Huge room , good price , ok service , long way from city ,

6/10 Okay

Jawaher, Riyadh

Disliked: Cleanliness, property conditions & facilities
Not bad for the price
The room is big and comfy but it has an old smell

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ryan, Manchester

Liked: Cleanliness, staff & service, room comfort
Great Stopover Hotel
Bathroom was a little outdated and a few items needed securing back on to the wall. Overall the room was very big, had a sofa ceiling to floor windows which was great. Buffet LUNCH IN Maxhill Restaurant inside the hotel was lovely.

10/10 Excellent

Marion, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One word -"GREAT"
The hotel staff are very freindly and professional. The rooms are large and very comfortable. The room service food is great. The front desk staff day night shift are the best. The doormen and parking staff are extremly friendly people and are very helpful. Anyone would enjoy staying at this hotel.

6/10 Okay

Sarfee, IA, USA

Liked: Cleanliness, staff & service
Disliked: Room comfort
Complimentary water and coffee are a joke
Check out was super slow, with minimal amount of courtesy, only two little bottles of water and two coffee sachets, that's it. Start paying for next. Room comfort, bed cleanliness and room service were fine. Bathroom facilities were good too. Overall ? Worth it's price.

6/10 Okay

Robert, Dallas

Disliked: Property conditions & facilities
Fine for a night or two.
This place is an average working guys hotel. Nothing special. The room was enourmous. The wifi was out for the entire night I was there on a stopover. Its a bit of a walk to Soug Waqif but doable. Fine for a night or two.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and it is close to old city
İt is close the city but entrance point is not beatiful because of location. Inside of hotel ans service is very good. I like the room, actually it is a saloon. Complimentary coffee, tea and iron in the room.

6/10 Okay

Majed

Liked: Cleanliness, room comfort
Nice hotel and close from Souq Waqif
Good for stay big area room

6/10 Okay

Verified traveller

Liked: Cleanliness
Good Hotel
Expected Swiss hospitality so was disappointed by reception. Room was nice and large but carpet was not installed properly and greatly detracted from the room's presentation. Water pressure was too low and it was hard to get the temperature right in the shower. Thermostat did not regulate well so room was too cold. We consider the hotel good because the room size was excellent and if they'd just have the carpet pulled to lay flat and demonstrate more courtesy at the front desk it would be superb!

8/10 Good

Driehuyzen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

SAARAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

john, Doha

Liked: Cleanliness, staff & service
Nice budget hotel
Nice budget hotel with old furniture and very friendly staff. If you overnite and want to stay somewhere in the middle of the city, near Cornishe, suitable.

6/10 Okay

Ali, Qatif Boulder

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay
It was okay, close to be good actually. the rooms are HUGE which I really like. Also clean and comfy. The neighborhood is little old but very close to many attraction.

6/10 Okay

Dalal, KSA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not perfect
Its lication isnot good The beighborhood is old The parking is oublic and u wint find u one if u come after 11 pm Dont pay for the breakfast, exprnsive the place is small and no variety The staff arenot friendly and took me 30 mins to check in and tbey didnt give me enough info whenever I ask