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Overview of Riveredge Resort

Photo gallery

Featured Image
Indoor pool
Outdoor Spa Tub
View from Room
Flat-screen TV

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet Friendly
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationCornwall Brothers Museum6 min walk
    Popular LocationScenic View Park8 min walk
    Popular LocationHeart Island20 min drive
    AirportWatertown, NY (ART-Watertown Intl.)40 min drive
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About this area

Alexandria Bay

Located in Alexandria Bay, Riveredge Resort is near the bay. Thousand Islands Bridge and Boldt Castle are notable landmarks, and the area's natural beauty can be seen at Kring Point State Park and Heart Island. Guests appreciate the resort's location for the sightseeing.
Visit our Alexandria Bay travel guide
Popular Location

What's nearby

  • Cornwall Brothers Museum - 6 min walk
  • Scenic View Park - 8 min walk
  • Boldt Yacht House - 20 min drive
  • Heart Island - 20 min drive
  • Boldt Castle - 20 min drive

Getting around

  • Gananoque Station - 32 min drive
  • AirportHancock Intl. Airport (SYR) - 101 min drive

Restaurants

  • Dancing Dog Bar & Nightclub — 4 min walk
  • Colemans Smokehouse — 4 min walk
  • Riley's by the River — 4 min walk
  • The Spot Bistro & Outside Patio — 4 min walk
  • Admirals' Inn — 5 min walk

About this property

Riveredge Resort

3.5-star bayside resort near Heart Island
This resort features an indoor pool, a fitness center, and conference space. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, express check-out, and gift shops/newsstands. All 128 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include hair dryers, phones, and ironing boards.
Riveredge Resort offers 128 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access.

Recreational amenities at the resort include an indoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM–10:00 AM

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Indoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Hair salon

Languages spoken

  • English

Business services

  • 2 meeting rooms
  • Conference space (10000 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Linens

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Iron/ironing board
  • Phone

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from November 14 2020 to November 14 2020 (dates subject to change).
The following facilities or services will be unavailable from November 26 2020 to November 26 2020 (dates subject to change):
  • Breakfast
  • Fitness facilities
  • Meeting facilities
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from October 18 to May 15:
  • Dining venue
The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Riveredge Resort Alexandria Bay
Riveredge Alexandria Bay
Riveredge
Riveredge Hotel Alexandria Bay
Riveredge Resort Resort
Riveredge Resort Alexandria Bay
Riveredge Resort Resort Alexandria Bay

Frequently asked questions

Can I cancel my reservation for free at Riveredge Resort and receive a full refund?
Yes, Riveredge Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Riveredge Resort cancellation policy on our site for more details about any exclusions or requirements.
Does Riveredge Resort have a pool?
Yes, this property has an indoor pool.
Is Riveredge Resort pet-friendly?
Yes, dogs are allowed at this property. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.
How much is parking at Riveredge Resort?
This resort doesn't offer parking.
What time is check-in at Riveredge Resort?
Check-in is from 4:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Riveredge Resort?
Check-out is at 11:00 AM.
Where is Riveredge Resort located?
Situated near the bay, this resort is 5 mi (8 km) from Thousand Islands Winery and within 12 mi (20 km) of Kring Point State Park and Thousand Islands Bridge. Boldt Castle and Heart Island are also within 12 mi (20 km).
4.0
Very good
5 - Excellent
207
4 - Good
213
3 - Okay
72
2 - Poor
33
1 - Terrible
16

4.1/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
We really enjoyed our weekend stay at the Riveredge! The room was clean and comfortable. The balcony offered a great view and the restaurant food was good.
Stayed 3 nights in Sep 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2020

1/5 Terrible

Travelled with partner
Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Staff & service
This was one of my worst experiences. The hotel is beautifully located by the water. The view from our room #242 was excellent as the castle was right infront across the river. Upon checking in we realized that the room was adjoining with paper thin walls. We heard the neighbor's entire conversation. Immediately, we went to the front desk and was told that the person is checking out shortly. We enquired if it'll remain empty and was reassured that it would. We checked in late that night so the night was fine. The next day, after about 3pm, we heard voices, once again as if they were in our room. We called down to the front desk and was told that is occupied and we were offered a room with double beds. We were there for our 33 anniversary. We were there first and were offered a double room. We asked to check out and was obliged with a refund of our remaining two nights. At 9 pm, we had to drive out of town to look for a hotel. Needless to say, we were deprived of our anniversary celebration. I would not recommend. Please don't go here if you want to spend private time with your significant other. Oh, and the bed was nightmarish. Definitely needs upgrading.
Stayed 3 nights in Oct 2020

3/5 Okay

Travelled with partner
Overall we enjoyed our stay. However for the price of the room per night, I think the over all up keep of the building could have been nicer. The Indoor pool and hot tub area was very dated and run down looking. When we went out to sit on our balcony there was a good size hole in the floor where the railing post went in. There was also lots of spider webs on the chairs and the railing. I was also a little put off by the gob of chewing tobacco that I saw on the roof. We never ate at the hotel so I can not say if the food was good or not. However we did look at the prices and they did seem a little high.
Stayed 2 nights in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, very nice hotel. Excellent veiws, very clean.
Stayed 2 nights in Sep 2020

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