Riveredge Resort

Photo gallery for Riveredge Resort

Primary image
Indoor pool
Outdoor spa tub
View from room
Flat-screen TV

Overview of Riveredge Resort

Riveredge Resort

3.5 star property

4.1/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
17 Holland Street, Alexandria Bay, NY, 13607

Explore the area

  • Popular LocationCornwall Brothers Museum6 min walk
  • Popular LocationScenic View Park8 min walk
  • Popular LocationHeart Island20 min drive
  • AirportWatertown, NY (ART-Watertown Intl.)40 min drive

Choose dates to view prices

About this area

Alexandria Bay

Located in Alexandria Bay, Riveredge Resort is near the bay. Thousand Islands Bridge and Boldt Castle are notable landmarks, and the area's natural beauty can be seen at Kring Point State Park and Heart Island. Guests appreciate the resort's location for the sightseeing.

What's nearby

  • Cornwall Brothers Museum - 6 min walk
  • Scenic View Park - 8 min walk
  • Boldt Yacht House - 20 min drive
  • Heart Island - 20 min drive
  • Boldt Castle - 20 min drive

Getting around

  • Gananoque Station - 32 min drive
  • Hancock Intl. Airport (SYR) - 101 min drive

Restaurants

  • Dancing Dog Bar & Nightclub - 4 min walk
  • Colemans Smokehouse - 4 min walk
  • Riley's by the River - 4 min walk
  • Admirals' Inn - 5 min walk
  • The Ship - 5 min walk

About this property

Riveredge Resort

3.5-star spa resort near Heart Island
Along with a full-service spa, this resort has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Riveredge Resort offers 128 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Alexandria Bay resort provides complimentary wireless Internet access.

Recreational amenities at the resort include an indoor pool and a fitness center.
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages and manicures and pedicures.

The spa is open daily.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–noon: USD 10-18 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool

Family friendly

  • Indoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Hair salon

Business services

  • Conference space (10000 square feet)
  • Meeting rooms - 2

Spa

  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 18 to May 15:
  • Dining venue
The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 10 and USD 18 per person (approximately)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Riveredge Resort Alexandria Bay
Riveredge Alexandria Bay
Riveredge
Riveredge Hotel Alexandria Bay
Riveredge Resort Resort
Riveredge Resort Alexandria Bay
Riveredge Resort Resort Alexandria Bay

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 317 out of 762 reviews
5 - Excellent 42%
Rating 4 - Good. 280 out of 762 reviews
4 - Good 37%
Rating 3 - Okay. 97 out of 762 reviews
3 - Okay 13%
Rating 2 - Poor. 48 out of 762 reviews
2 - Poor 6%
Rating 1 - Terrible. 20 out of 762 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

4.0/5

Eco-friendliness

2/5 Poor

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Tired, Outdated and long overdue for renovation. Staffing shortages meant very poor service levels in the restaurant. No food or coffee available until 7 AM on a Monday morning.
Stayed 1 night in Aug 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
Suggestion for improvement would be to provide channel list for the tv,microwave, coffee in the lobby.
Stayed 2 nights in Aug 2022

4/5 Good

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my room the only complaint i had was i feel they should check on the elevator and update a little bit
Stayed 1 night in Aug 2022

2/5 Poor

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
For $200 per night you’d expect at least a Continental breakfast and that your bed would be made daily! There is a restaurant in the facility but no room service. This was more like a low level motel than resort.
Stayed 4 nights in Aug 2022

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Service was good, this place doesn’t look like it’s been updated since 1950. Carpets in the rooms are all stained up and the sheets are like sandpaper. The view is stunning, it’s the perfect piece of property for a nicer hotel. Very easy to walk in to downtown to enjoy the restaurants and boat off the dock.
Stayed 4 nights in Jul 2022