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"The air conditioner in my room 918 is not working. The staff told me it will take time to cool off. It was 25.5 degrees. And when I checked out this morning it is still the same temperature. Fortunately, the outside temperature is not high."

"The room was oddly shaped like a L and the toilet was one step too elevated to be safe. Nighttime toilet visits could get dangerous if you misstep in your sleepiness. The room opens up into a narrow corridor with the bed right at the end in a bigger space. Other than that, the location is splendid and shopping/food is readily available nearby, in fact BIC is just below the hotel. Good for a night's stay. Hotel staff are very helpful and speak English well. Pls continue with your excellent service. PS: To enter the hotel, turn right at the junction when you cross over from the train station and go round the building until you arrive at the hotel lobby. "

"房間略嫌細小，但枕頭舒適。JR出站後步行不用1分鐘便到達酒店， 十分方便。"

"お部屋も清潔で、スタッフの方々も親切で、とても楽しい滞在となりました。またぜひ滞在したいです。"

"Excellent value! Given the competitive price, it’s almost unbelievable that it’s so well located - walking distance to the train station and also a comfortable stroll along the shopping arcades to the Bikan Historic Quarter. Room is clean and comfortable, I slept very well. "

"Excellent service. Room was clean and comfortable. "

"connected to the station, the hotel is very convenient especially for anyone trying to get to Naoshima early in the morning. It’s a beautiful hotel with great food options."

"Most staff was friendly. However, there was no AC only heat. Thus our room was very hot. There was some mold in the corner of the bath tub. The location is decent."

"Excellent experience staying here. Staff spoke good English. Breakfast was amazing, and you can even choose from Japanese or Western. It came as a set. The onsen is pretty decent. As a spa hotel, look out for its full repertoire of bathroom provisions which even included moisturising milk! Oh, they even had samurai props which you can use & take photos with! Definitely value for money & a wonderful experience!"