Search Town of Richmond Hotels

"Love it"

"The night manager was wonderful and very responsive. She personally came to remedy the problem. Here is what happened...We checked in late to our room and unfortunately, housekeeping didn't clean our room. When my son was getting ready to go to sleep, he noticed the sheets were soiled. We also noticed that used towels were still hanging from the hooks."

"We’re up in Rochester quite a bit visiting our son, who is in school there. This is a super easy, doesn't break the bank hotel. It’s clean, safe, and comfortable and the staff takes pride in every facet of the hotel. It’s super close to everything! We’ve stayed here several times now and the experience is consistent. "

"Only stayed at the property for one night. Everything was perfect, breakfast was good,etc. Will definitely stay at the property again soon."

"Upon arrival, no toilet paper in the room. Check-in time scheduled but not allowed to until almost 5:00 PM"

"The hotel was clean, quiet and had a geeat breakfast "

"Elevators broke no hot tub listed but was broken ! View of the parking lot and it was during a really heart breaking time dso disappointed !! "

"This was the worst place I’ve ever stayed at hotel staff was not helpful. On the site it says they serve breakfast but when I got there, there’s a sign saying breakfast has been discontinued. That’s false advertising. I stayed for 2 days and staff didn’t change my linens. They didn’t even have forks when I ordered takeout. It was just a bad experience overall"

"clean room, nice staff and a nearby planet fitness"