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"Very accommodating staff, great service, big pool and quality spa facilities. Location deserves a separate mention, right next door to the Central Park"

"The best hotel I stayed in while in Georgia – not sure whether it would count as top of mid-range or something like a four-star, but it was comfortable and well run. Staff speak English and there’s a basement spa/wellness centre to underline the upmarket credentials. Rooms and bathrooms are a little bland but everything works, including the fridge and mini-bar, and although views are a bit lacking, that’s no problem because you have access to the eastern third of Rabati castle to explore at any time. The hotel restaurant is excellent and serves the full range of Georgian favourites, including quite a few vegetarian options, at prices that are only slightly higher than average; breakfast is good too, although it doesn’t start until 9 am. You probably won’t stay more than a couple of nights because that’s all it takes to explore Akheltsikhe and other bits of southwest Georgia, but they will be well worth it."

"Clean room and pretty property. Off season so maybe that is why they did not have heat. No coffee in room. Breakfast was ok. Too far away from everything. The other properties I stayed at in Georgia have been much better. "

"Amazing hotel property, amenities and staff. All oir accommodations were accounted for with a smile. I would highly recommend this hotel for anyone seeking an amazing time in Borjomi"

"An excellent hotel close to everything Borjomi has to offer. The staff were always friendly and ready to help with any inquiries. The room was spotlessly clean and well maintained. "

"I was surprised how nice, clean and comfortable the hotel. If you ski ,especially with kids, it’s your place. All the resort is very well planned, ski slopes are very easy to access, skating rink is just steps from the hotel. Big and nice restaurants are down and up. The breakfast was tasty and diverse. I highly recommend the Crystal hotel."

"Smell of mudd in the room! Its terible hotel!"

"It was amazing"

"This is a wonderful property in Borjomi, it's a little out of the way but close enough to get a taxi into town. The hotel was great, very comfortable rooms with great staff, and they have a bidet, a true gem."