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"Stayed for business trip that was cut short, reception helped to amend my booking, hotel is ideally located within a few minutes walk from the centre, bars restaurants ect.."…""Stayed for business trip that was cut short, reception helped to amend my booking, hotel is ideally located within a few minutes walk from the centre, bars restaurants ect.."WWW…"

Reviewed on Jun. 26, 2020

"Excellent location! Clean hotel, would stay again of back in the area."…""Excellent location! Clean hotel, would stay again of back in the area."WWW…"

Reviewed on Oct. 13, 2020

"We booked an upgraded room with a view and were relegated to the basement."…""We booked an upgraded room with a view and were relegated to the basement."WWW…"

Reviewed on Aug. 9, 2020

"Very nice decorated hotel in a modern style. Also the room was quite well thought. Very quiet area so you'll get a good sleep. Overnight parking was 12 Euros which is fair. Good breakfast option even in Corona times with lots of obligations for the properties."…""Very nice decorated hotel in a modern style. Also the room was quite well thought. Very quiet area so you'll get a good sleep. Overnight parking was 12 Euros which is fair. Good breakfast option even in Corona times with lots of obligations for the properties."WWW…"

Reviewed on Jun. 5, 2020

"The hotel is in a great location. they offered a breakfast box for 12 euros which was too expensive. The hotel is old. My card reader on my door did not work the second day. So had to be escorted to have them use a master key. That was an inconvenience."…""The hotel is in a great location. they offered a breakfast box for 12 euros which was too expensive. The hotel is old. My card reader on my door did not work the second day. So had to be escorted to have them use a master key. That was an inconvenience."WWW…"

Reviewed on Aug. 3, 2020

"Checkin staff looked stressed from the start. Struggling to find our booking made through hotels.com. We were only staying for 2 nights so rejected any maid service upon checkin. The room had been cleaned and the door sealed prior to our arrival. Most people (except a few Americans) were wearing ..."…""Checkin staff looked stressed from the start. Struggling to find our booking made through hotels.com. We were only staying for 2 nights so rejected any maid service upon checkin. The room had been cleaned and the door sealed prior to our arrival. Most people (except a few Americans) were wearing ..."WWW…"

Reviewed on Aug. 10, 2020

"There’s nothing wrong with this hotel except that the rooms need air conditioning. If it’s hot and you open a window, you will be woken up at 6am by the church bells that will then chime every 15 mins. There are also some dangerous steps around the hotel that my mother in law fell on."…""There’s nothing wrong with this hotel except that the rooms need air conditioning. If it’s hot and you open a window, you will be woken up at 6am by the church bells that will then chime every 15 mins. There are also some dangerous steps around the hotel that my mother in law fell on."WWW…"

Reviewed on Sep. 18, 2020

"We stayed three nights at Mercure Hotel Koblenz in July 2020. The hotel staff was supportive of guests. We were upgraded to a room with a view of the Rhine River. The bed was comfortable and the free minibar appreciated. The location of the hotel to the center of Koblenz is convenient and we recommend ..."…""We stayed three nights at Mercure Hotel Koblenz in July 2020. The hotel staff was supportive of guests. We were upgraded to a room with a view of the Rhine River. The bed was comfortable and the free minibar appreciated. The location of the hotel to the center of Koblenz is convenient and we recommend ..."WWW…"

Reviewed on Jul. 24, 2020

"Great place to stay I highly recommend this hotel and I’ll stay here again"…""Great place to stay I highly recommend this hotel and I’ll stay here again"WWW…"

Reviewed on Oct. 12, 2020

"HORRIBLE (SCHLECHT) experience. PROS: Friendly and courteous staff CONS: #1Cockroach (Kakerlaken im schlaffzimmer) #2 Loud (laut) Dripping noise from radiator (Heizung tropfen laut) around 3 a.m. and other mechanical noises emanating from elsewhere in building. #3 Dried dog food on bedroom floor ..."…""HORRIBLE (SCHLECHT) experience. PROS: Friendly and courteous staff CONS: #1Cockroach (Kakerlaken im schlaffzimmer) #2 Loud (laut) Dripping noise from radiator (Heizung tropfen laut) around 3 a.m. and other mechanical noises emanating from elsewhere in building. #3 Dried dog food on bedroom floor ..."WWW…"

Reviewed on Feb. 26, 2020

"Die Unterkunft hat uns sehrgut gefallen. Das Fruestueck bis 11,15 Uhr hervortagend"…""Die Unterkunft hat uns sehrgut gefallen. Das Fruestueck bis 11,15 Uhr hervortagend"WWW…"

Reviewed on Jul. 6, 2019

"Really interesting Art Deco hotel in great condition. Lovely breakfast. Good bathroom and shower, comfy bed, nice and quiet. Friendly staff. Restaurant service was superb but food was a bit expensive and not to our taste - although that may be us rather than the food itself. There's a great little ..."…""Really interesting Art Deco hotel in great condition. Lovely breakfast. Good bathroom and shower, comfy bed, nice and quiet. Friendly staff. Restaurant service was superb but food was a bit expensive and not to our taste - although that may be us rather than the food itself. There's a great little ..."WWW…"

Reviewed on Sep. 16, 2019

"My husband and I stayed here for a couple days. The staff was so kind and helpful. The location is perfect. Close enough to the town to walk, but far enough away to have some peace and quiet. We would definitely stay here again."…""My husband and I stayed here for a couple days. The staff was so kind and helpful. The location is perfect. Close enough to the town to walk, but far enough away to have some peace and quiet. We would definitely stay here again."WWW…"

Reviewed on Dec. 24, 2019

"The rooms are very warm during the summer, there is no refrigerator"…""The rooms are very warm during the summer, there is no refrigerator"WWW…"

Reviewed on Aug. 19, 2020

"Great location. Small room but staff was nice and the balcony view was great. I would recommend this place."…""Great location. Small room but staff was nice and the balcony view was great. I would recommend this place."WWW…"

Reviewed on Sep. 8, 2020

"When I got the room little did I know the hotel was actually part of the castle. Magnificent views and amenities although the rooms themselves are a little antiquated. Don't let that steer you away from the fantastic location!"…""When I got the room little did I know the hotel was actually part of the castle. Magnificent views and amenities although the rooms themselves are a little antiquated. Don't let that steer you away from the fantastic location!"WWW…"

Reviewed on Oct. 31, 2020

"It was Great"…""It was Great"WWW…"

Reviewed on Nov. 15, 2020

"We can't travel due to COVID-19. All other hotels processed a refund due to travel restrictions except this one. I was very frustrated that they would not work with me to get even a hotel credit for a future stay. When we are able to make the trip to Germany, we won't stay here."…""We can't travel due to COVID-19. All other hotels processed a refund due to travel restrictions except this one. I was very frustrated that they would not work with me to get even a hotel credit for a future stay. When we are able to make the trip to Germany, we won't stay here."WWW…"

Reviewed on Aug. 4, 2020

"It was a little out of the way, on the hill overlooking Trier, but the Sat-Nav got us there quite fine and we were made welcome very quickly. There are interesting views over the city of Trier from the dining room and many bedrooms - my daughters had room 2 with great views, I had room 6 which has ..."…""It was a little out of the way, on the hill overlooking Trier, but the Sat-Nav got us there quite fine and we were made welcome very quickly. There are interesting views over the city of Trier from the dining room and many bedrooms - my daughters had room 2 with great views, I had room 6 which has ..."WWW…"

Reviewed on Oct. 11, 2020

"Nice room. Very clean. The food is excellent. Warm welcoming."…""Nice room. Very clean. The food is excellent. Warm welcoming."WWW…"

Reviewed on Feb. 29, 2020