Title: Schloss Lieser, Autograph Collection (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Schloss Lieser, Autograph Collection Revitalize with massages, sample world-class wines in green landscapes, and savor exceptional cuisine with express check-in. ## Photo gallery for Schloss Lieser, Autograph Collection ![Exterior - Schloss Lieser, Autograph Collection (Lieser)](https://images.trvl-media.com/lodging/38000000/37210000/37207600/37207596/4ab37c8b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property - Schloss Lieser, Autograph Collection (Lieser)](https://images.trvl-media.com/lodging/38000000/37210000/37207600/37207596/4a31bc9b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Schloss Lieser, Autograph Collection (Lieser)](https://images.trvl-media.com/lodging/38000000/37210000/37207600/37207596/06d1f79a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Cottage, 1 King Bed | View from property - Schloss Lieser, Autograph Collection (Lieser)](https://images.trvl-media.com/lodging/38000000/37210000/37207600/37207596/600ee590.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Cottage, 1 King Bed - Schloss Lieser, Autograph Collection (Lieser)](https://images.trvl-media.com/lodging/38000000/37210000/37207600/37207596/89dca837.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Schloss Lieser, Autograph Collection offers a peaceful retreat with a library and garden. Guests can enjoy wine tastings and vineyard tours or relax by the indoor pool. The Puricelli Restaurant is praised for its attentive service by previous visitors. ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Spa - Pet friendly - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Jan. 7 - Jan. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=37207596&PinnedHotelID=37207596&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=37207596&PinnedHotelID=37207596&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 8 - Jan. 9](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=37207596&PinnedHotelID=37207596&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=37207596&PinnedHotelID=37207596&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=37207596&PinnedHotelID=37207596&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=37207596&PinnedHotelID=37207596&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=37207596&PinnedHotelID=37207596&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=37207596&PinnedHotelID=37207596&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 6 of 6 rooms ### View all photos for Deluxe Room, 1 King Bed ![Deluxe Room, 1 King Bed](https://images.trvl-media.com/lodging/38000000/37210000/37207600/37207596/9d92af10.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Renovated in 2019 Separate bedroom Premium bedding Blackout drapes/curtains - 344 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed ![Room, 1 King Bed](https://images.trvl-media.com/lodging/38000000/37210000/37207600/37207596/30f78b3a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 9.6 Exceptional 5 reviews ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Renovated in 2019 Separate bedroom Premium bedding Blackout drapes/curtains - 291 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Vineyard View ![Room, 1 King Bed, Vineyard View](https://images.trvl-media.com/lodging/38000000/37210000/37207600/37207596/9b6e4c37.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Vineyard View 8.4 Very good 6 reviews ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Flat-screen TV Renovated in 2019 Premium bedding Blackout drapes/curtains - 291 sq ft - 1 bedroom - Vineyard view - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite, 1 Bedroom ![1 bedroom, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/38000000/37210000/37207600/37207596/06327f17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Bedroom ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Flat-screen TV Renovated in 2019 Separate bedroom Premium bedding - 484 sq ft - River view - Sleeps 2 - 1 King Bed ### View all photos for Cottage, 1 King Bed ![Cottage, 1 King Bed | View from property](https://images.trvl-media.com/lodging/38000000/37210000/37207600/37207596/600ee590.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cottage, 1 King Bed 9.6 Exceptional 9 reviews ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Renovated in 2019 Separate bedroom Premium bedding Blackout drapes/curtains - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 Bedroom ![1 bedroom, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/38000000/37210000/37207600/37207596/0506a21e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Renovated in 2019 Separate bedroom Premium bedding Blackout drapes/curtains - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLieser-Hotels-Schloss-Lieser.h37207596.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLieser-Hotels-Schloss-Lieser.h37207596.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C49.91731%2C7.01947&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=k-GgTQd_JcpuWsARZPkDX2Q6LZs=) Moeselstrasse 33, Lieser, 54470 #### What's nearby - Weingut Max Ferd \- 17 min walk \- 1.5 km - Roman Wine Press \- 2 min drive \- 2.4 km - Mosel-Gaeste-Zentrum Bernkastel-Kues \- 7 min drive \- 5.3 km - Winery Dr. Loosen \- 8 min drive \- 6.3 km - Nürburgring \- 51 min drive \- 82.1 km #### Getting around - Sehlem Station - 15 min drive - Frankfurt Airport (FRA) - 118 min drive #### Restaurants - ‪Puricelli - ‬1 min walk - ‪Rosi's Café - ‬4 min drive - ‪Cafe K - ‬4 min drive - ‪Uferstübchen - ‬3 min drive - ‪Akropolis - ‬5 min drive ## About this property ### Schloss Lieser, Autograph Collection Hotel remodeled in 2019 At Schloss Lieser, Autograph Collection, you can look forward to a terrace, a garden, and a library. Sip and savor at this hotel, which boasts winery tours, a vineyard, and a tasting room. Indulge in a massage, a body treatment, and a facial at the onsite spa. Be sure to enjoy a meal at Puricelli Restaurant, the on-site diner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar. Other perks at this hotel include: - An indoor pool - Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station - Express check-out, express check-in, and smoke-free premises - 6 meeting rooms, a billiards/pool table, and luggage storage Room features All guestrooms are individually furnished, and offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes. Extra conveniences in all rooms include: - Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge) - Bathrooms with designer toiletries and shower/tub combinations - Recycling, daily housekeeping, and electrical adapters/chargers ## Similar properties ![Interior](https://images.trvl-media.com/lodging/27000000/26960000/26952600/26952561/a3f7c7d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Weinromantikhotel Richtershof Muelheim - Breakfast included - Spa - Pet friendly - Parking included 9.0 Wonderful 90 reviews CA $266 CA $284 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=26952561&PinnedHotelID=26952561&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1770000/1764300/1764287/44906feb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Romantik Jugendstilhotel Bellevue Traben-Trarbach - Pool - Breakfast included - Spa - Pet friendly 9.4 Exceptional 133 reviews CA $311 CA $339 total includes taxes & fees Jan 15 - 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Jan 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=854763&PinnedHotelID=854763&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Secured, covered self parking on site (EUR 22 per night) - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 36 for adults and EUR 17 for children - A bar/lounge - A restaurant ### Restaurants on site - Puricelli Restaurant ### Things to do - 24-hour gym - Billiards/pool table - Full-service spa - Indoor pool - Library - Private wine tours - Sauna - Steam room - Vineyard - Wine tasting room ### Family friendly - Crib (surcharge) - Indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Water dispenser ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - 6 meeting rooms ### Outdoors - Garden - Outdoor furniture - Terrace - Vegetable garden - Vineyard ### Full-service spa - 4 treatment rooms - Facials - Massage - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Height-adjustable showerhead - Lever door handles - Low-height counter and sink - Low-height electrical outlets in bathroom - Raised toilet seat - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - Ballroom - Banquet hall - Belle Époque architecture - Biodegradable coffee stirrers available - Built in 1885 - Comprehensive food waste policy - Comprehensive recycling policy - No plastic coffee stirrers - Rooftop garden - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Crib (surcharge) - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Private bathroom - Shampoo - Shower/bathtub combination - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning - Desk - Electrical adapters - Energy-saving switches in guestrooms - Individual decor - Individual furnishings - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 4:00 AM Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 50.00 per accommodation (varies based on length of stay), plus a one-time cleaning fee of EUR 50 Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 55 lbs per pet) Restrictions apply; for more information contact the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 55.0 per night Cribs (infant beds) are available for EUR 30.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: EUR 50 per day We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 36 for adults and EUR 17 for children - Covered self parking fee: EUR 22 per night - Pet fee: EUR 50.00 per accommodation (varies based on length of stay) plus EUR 50 one-time cleaning fee - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Crib (infant bed) fee: EUR 30.0 per night - Rollaway bed fee: EUR 55.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention Pool access available from 8:00 AM to 10:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 12 years old are not allowed in the health club, fitness facility, or hot tub, while guests under 12 years old are only allowed in the swimming pool with adult supervision Guests under 12 years old are not allowed in the spa ### Property is also known as Schloss Lieser, Autograph Collection Hotel Schloss Lieser, Autograph Collection Lieser Schloss Lieser, Autograph Collection Hotel Lieser ## Frequently asked questions ### Does Schloss Lieser, Autograph Collection have a pool? ### How much does it cost to stay at Schloss Lieser, Autograph Collection? ### Is Schloss Lieser, Autograph Collection pet-friendly? ### How much is parking? ### What time is check-in at Schloss Lieser, Autograph Collection? ### What time is check-out at Schloss Lieser, Autograph Collection? ### Where is Schloss Lieser, Autograph Collection located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Schloss Lieser, Autograph Collection Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Amenities ### 9.0 Staff & service ### 9.2 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 127 8 - Good 49 6 - Okay 7 4 - Poor 4 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### Jan Apr 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is in one word gorgeous, staff goes all the way to make your stay superb. We had a perfect stay here ##### Jan Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Ådne Jul 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Majestic stay! A fantastic stay at the Schloss. It’s majestic, outside and inside. Really friendly and service minded staff. Beautiful room. Good food, and if you are bored you can relax at the Library, have a drink at the bar og bring the drink and play some biljard! Definitely going back! ![](https://a.travel-assets.com/ugc/hotel-reviews/e75885f7-a383-4e14-a053-ccf91cbc6f0c-1753472199795.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3bdbc51a-fbad-4f22-80fa-cff7b456b7b0-1753472199460.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f4a73fb4-4fbc-4aee-93d4-0870b59ec200-1753472199620.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3f5daed4-c72e-4b3f-8b03-570c6ba1598c-1753472199128.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ådne Stayed 1 night in Jul 2025 ### 10/10 Excellent #### steven Jun 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing converted mansion into gorgeous hotel. Old world charm in this 100 year old renovated castle. Stunning property with views of Mosel River and surrounding hills. ##### steven Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Alison Jun 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Fabulous from start to finish! Welcome drink on arrival, early access to our room which was in the cottage, we ate in the restaurant, the food was very good, staff very attentive and lovely wines. Swimming pool was great and the sauna. Great location and will definitely stay again. ![](https://a.travel-assets.com/ugc/hotel-reviews/fa59ae10-d9b0-4522-8684-6a6966c35b08-1750089057163.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/48ab0c7e-c571-47f7-8dc6-38d014500cfe-1750089046635.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a445a5dc-9b0e-4153-837d-4dd0ab1f1d5e-1750089046155.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9ee3802c-f298-424c-8dbf-31988ecd70b1-1750089044404.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alison Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Verified traveller Jul 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don’t miss this gem! This was the most beautiful place to spend the night in Bernkastel-Kues and the best hotel that we had on our two week journey through Germany and France. The hotel is one of the most unique and beautiful places I’ve ever been. The staff was very nice. We were so sad to only have one night here and dream about coming back for a longer stay. Thank you! ##### Verified traveller Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Wies Jan 25, 2025 Beautiful hotel, very friendly and helpful staff. Bed was comfortabel. Very good breakfast and diner. ##### Wies Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Ingo Jun 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful setting, friendly and helpful staff, great restaurants onsite and in the surrounding area, easy access to endless biking paths on both sides of the Mosel River. ##### Ingo Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Charles Nov 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was fabulous and so pretty. Rosa checked us in and was so patient telling us what the area around us offered. The young lady who manages the restaurant was also amazing. Would definitely stay here again and again. ##### Charles Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### sajan Aug 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Wow! Beautiful place! Staff was great! Rooms were very spacious! Amazing view of the mosel and surrounding vineyards ##### sajan Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Gijs Sep 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The overall classic feel of a castle and enourmous rooms. The incredible included spa with pool, sauna's. You really are treated here like royalty. ##### Gijs Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Julia Nov 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really enjoyed this hotel. The staff was very friendly and helpful throughout the stay. They recommended great options for outings and helped me with shipping a parcel back to the US. The breakfast was really good (one of the best during my two weeks in Germany.) Beautiful property and the room was clean and well maintained. Would recommend and return. ##### Julia Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Ronald Jul 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Unbelievable property. Excellent service, excellent restaurant, breakfast was great. Top notch and well worth the money. ##### Ronald Stayed 2 nights in Jul 2024 ### 8/10 Good #### Jon Jul 20, 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Excellent accommodation with partly poor service Beautiful location in small town of Lieser. Nice rooms and super comfortable beds. No minibar in room which is not suitable for this level of hotel. Service two-folded, partly excellent, partly very poor and misleading guidances. Spa and sauna not open and ready in the morning despite customer promise. ##### Jon Stayed 2 nights in Jul 2024 ### 8/10 Good #### caron Nov 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities beautiful castle in most of its original condition. Very special hotel experience. Wonderfully kept up. Large very comfortable rooms. However, we ate in their very expensive restaurant and they seemed to get all of our orders wrong. Everything came out not as we ordered. Unfortunately I suffer with very bad food allergies and even though I went over everything with the waitress she still got it all wrong. I didn't know until I had a very bad reaction. For the caliber of hotel and the prices in that reataurant nothing should have been wrong. There was only 2 other tables dining at the time. The hotel is worth it but I wouldn't eat there again ##### caron Stayed 2 nights in Nov 2024 ### 2/10 Terrible #### Nolan Aug 17, 2024 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### Awful front desk and 4th floor rooms Upon check-in, we were provided with Room 400, which was of extremely poor quality. Despite our concerns and feedback to front desks and Hotel.com, the hotel refused to change our room, citing overbooking as the reason( which we found out from hotels.com when they spoke to front desk. There were rooms available on the Marriott site so we know this was not true.) The room’s window is very small and offers a view only if you stand directly in front of it, which is hardly what one would consider a "Mosel view." When we requested a room change, we were only offered a lower category room, as the hotel claimed to be overbooked in the category we had booked. This room is supposed to be the third category above a room with no view, following the vineyard view, and then the Mosel view. However, the description of this room as having a Mosel view is misleading. Based on the photos, it should be classified as a side-view room at best. The most disappointing aspect was how poorly the front desk handled the situation. Their nonchalant approach to problem-solving does not reflect well on their hospitality standards. Their aircon was not functioning with winter duvets and therefore was a very uncomfortable night, followed by the noise of the air con! The hotel has two blocks facing the Mosel with three floors each, yet we were assigned this subpar room on the fourth floor, supposedly offering a Mosel view. Additional issues ![](https://a.travel-assets.com/ugc/hotel-reviews/EBD06F79D8818BD0E6B8EF83E723403631FF9D581723923953601.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B331C058B045FC795C0FE0078467971841CB69931723923953693.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/26DF605FD65094AEFEED24BADBD16BDB5DE22DB01723923951568.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D7AE41915BBA855BAD2FB43021165D8E4CBBA2311723923951845.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nolan Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Siv Jul 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Compliments to the staff! I stayed at the hotel for a week midst July and had a wonderful stay! Well is the hotel historic and elegant - but it's the fantastic staff that really made all the difference. They did everything they could to make sure we had everything we needed. I'm already planning to come back, thank you! :) ##### Siv Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Chris Jul 30, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Stay Our stay was amazing. We really enjoyed the ease of check-in and the comfort of our room. The access to wine tasting and restaurants was also very convenient. ##### Chris Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Lynn Jun 3, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful… there is no where else like it. ##### Lynn Stayed 2 nights in May 2023 ### 6/10 Okay #### F. Esin Feb 17, 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities The building is beautiful. The room is beautiful. The staff is too casual for such a place. Waiting for dinner and especially for breakfast is not ok. Thank you ##### F. Esin Stayed 1 night in Feb 2025 ### 10/10 Excellent #### MARCIA Feb 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a must see and stay type of hotel. Very elegant and pristine condition. Celebrated my 50th birthday in this beautiful establishment. ##### MARCIA Stayed 1 night in Jan 2024 ### 8/10 Good #### Jessica Jan 4, 2025 Liked: Cleanliness, staff & service, amenities Loved the place but the room we stayed in was on the 3rd floor and not only was there no elevator but the stair case was very narrow and difficult to bring the luggage up. We still loved it and understand the way it is looks better so it’s not a con, just think it’s good to know, specially for people traveling with small children like we did. ##### Jessica Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Andreas Sep 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Top quality Not much to say really - 5 star, and they were all well deserved. ##### Andreas Stayed 3 nights in Sep 2023 ### 8/10 Good #### Verified traveller Jul 16, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice hotel but dinner quality was not to our expectations. The place need a better chef. ##### Verified traveller Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### James Sep 8, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Feel Like Royalty Absolutely wonderful from first steps inside…GREAT staff, felt most welcome and appreciated, the whole place has that WOW factor…immaculate restoration some time ago and superbly maintained…too many great features to list…everywhere and everything was exceptional. ##### James Stayed 2 nights in Sep 2022 ### 8/10 Good #### Robin Jan 30, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely, picturesque castle that is now a hotel. Wonderful staff. Nice pool and spa area, although one sauna out of service. Few things could use updating and no elevator to the fourth floor, but great views of the vineyards. Close to drive to many nearby wineries. Not much in the city and not many restaurants open in January, but (limited) options at hotel bar and restaurant that are good. ##### Robin Stayed 3 nights in Jan 2023 ## Expedia's Latest Trends ### Hotels > [The Metro Hotel Dublin Airport](https://www.expedia.ca/Dublin-Hotels-The-Metro-Hotel-Dublin-Airport.h1498773.Hotel-Information) > > [Ramada Plaza by Wyndham Regina Downtown](https://www.expedia.ca/Regina-Hotels-Ramada-Plaza-By-Wyndham-Regina-Downtown.h426330.Hotel-Information) > > [Hotels in Fresno](https://www.expedia.ca/Fresno-Hotels.d602988.Travel-Guide-Hotels) > > [Hotels in Ottawa](https://www.expedia.ca/Ottawa-Hotels.d178296.Travel-Guide-Hotels) > > [Hotels in Downtown Los Angeles](https://www.expedia.ca/Downtown-Los-Angeles-Los-Angeles-Hotels.0-n800058-0.Travel-Guide-Filter-Hotels) > > [All Inclusive Resorts and Hotels in Cancun](https://www.expedia.ca/Cancun-Hotels-All-Inclusive-Hotel.0-0-d179995-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Iberostar Heritage Grand Mencey](https://www.expedia.ca/Santa-Cruz-De-Tenerife-Hotels-Iberostar-Heritage-Grand-Mencey.h17496.Hotel-Information) > > [Bedford Hotel](https://www.expedia.ca/London-Hotels-Bedford.h54993.Hotel-Information) > > [Best Western Plus Hotel Fuessen](https://www.expedia.ca/Fuessen-Hotels-Best-Western-Plus-Hotel-Fuessen.h19114418.Hotel-Information) > > [Cyashitsu Ryokan Asakusa](https://www.expedia.ca/Tokyo-Hotels-Cyashitsu-Ryokan-Asakusa.h34452519.Hotel-Information) > > [WaltDisneyWorldResort Hotels in Orlando](https://www.expedia.ca/Orlando-Hotels-Walt-Disney-World-Resort.0-0-d178294--bWaltDisneyWorldResort.Travel-Guide-Filter-Hotels) > > [Hotels in Daytona Beach](https://www.expedia.ca/Daytona-Beach-Hotels.d6023995.Travel-Guide-Hotels) > > [Beloved Playa Mujeres - Couples Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Beloved-Playa-Mujeres-Couples-Only-All-Inclusive.h2270212.Hotel-Information) > > [Hotels near Burj Khalifa](https://www.expedia.ca/Burj-Khalifa-Hotels.0-l6083275-0.Travel-Guide-Filter-Hotels) > > [Hotels in Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels.d6023515.Travel-Guide-Hotels) > > [All Inclusive Resorts and Hotels in India](https://www.expedia.ca/Destinations-In-India-All-Inclusive-Hotel.0-0-d80-tAllInclusiveHotel.Hotel-Filter-Destinations) ### Flights > [Flights from Mississauga (YYZ) to Parma (PMF)](https://www.expedia.ca/lp/flights/yyz/pmf/toronto-to-parma) > > [Flights from Richmond (YVR) to Parañaque (MNL)](https://www.expedia.ca/lp/flights/yvr/mnl/vancouver-to-manila) > > [Flights from San Francisco (SFO) to Mississauga (YYZ)](https://www.expedia.ca/lp/flights/sfo/yyz/san-francisco-to-toronto) > > [Flights from Accra (ACC) to Dorval (YUL)](https://www.expedia.ca/lp/flights/acc/yul/accra-to-montreal) > > [Flights from Hamilton (YHM) to Lincoln (YFC)](https://www.expedia.ca/lp/flights/yhm/yfc/hamilton-to-fredericton) > > [Flights from Richmond (YVR) to Mazatlán (MZT)](https://www.expedia.ca/lp/flights/yvr/mzt/vancouver-to-mazatlan) ### Packages > [Cancun Vacations](https://www.expedia.ca/Cancun.d179995.Destination-Travel-Guides) ### General > [Visit West Kelowna](https://www.expedia.ca/West-Kelowna.dx500523)