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"We thoroughly enjoyed a weeklong stay at the hotel. The rooms were lovely, the location was excellent, we walked to the ski lifts every day within three minutes, and the staff was nothing short of amazing! We were sad to leave and look forward to our return."

" Very nice and friendly hotel."

"Lovely staff- kind, very polite and attentive. Spa was a bit of a disappointment,- dry sauna not hot enough, pool has no jets; often with lots of kids playing and screaming loudly in the pool. Not the best during relaxation. "

"Staff were incredibly friendly. The room was a good size, albeit the bathroom slightly dated. The shuttle service worked very well - regular and only short (5 mins) journeys to the main lifts and town centre. "

"Awesome - under rated - quiet and relaxing ideal for couples. The hotel is peaceful and has attentive staff who just do the right thing every-time. "

"Beautiful chalet in a fantastic location next to the Telecabine! Large, spacious and luxurious. "

"Great service, especially from the reception staff"

"Clean, quiet, convenient. Great stay. "

"I’ve been a Hotels.com member for over 15 years and have experienced a few disappointing stays, but this was the first time where the information on the site felt truly inaccurate from the start. Property looks great in photos, but the reality was very different and many important details were missing from the listing.Check‑in was polite but overwhelming, and several things we were told turned out to be incorrect. We were instructed to inspect the apartment on arrival and document issues, which felt unusual for a property presented at this level. We found scratches, a dirty counter, dog hair, and other signs the unit wasn’t properly prepared.Access to the apartment was inconvenient. Instead of a connected garage, we had to walk outside on completely unsalted, slippery paths while carrying luggage. The garage itself was extremely tight. Inside, the apartment looked nice, but the walls were thin and noise carried easily throughout the night. Several key details were not communicated: needing to scan a QR code for essential info, cleaning requirements before departure, scheduling a checkout inspection, reserving the sauna/gym, and the fact that no extra towels or toilet paper are provided. Reception was slow to respond, and our scheduled checkout walkthrough never happened.The stay might make sense for a full group of 8, but for fewer people the value simply wasn’t there. Overall, the experience was disappointing, and I would not return at this price.Also, no kids allowed times"