"Rude staff except for Ruddy, he was the only person that helped us… front desk is terrible, restaurant closes at 6pm after that you’re on your own! Wouldn’t recommend "
"Rude staff except for Ruddy, he was the only person that helped us… front desk is terrible, restaurant closes at 6pm after that you’re on your own! Wouldn’t recommend "
"We get the bungalo suit for two nights only and a lot of ants come out from under the bed . in the private coast somebody stole my phone disgusting never though this will happen in a private coast"
"We get the bungalo suit for two nights only and a lot of ants come out from under the bed . in the private coast somebody stole my phone disgusting never though this will happen in a private coast"
"They denied us the room due to my medical alert service dog. They claimed it was a pet even with my paper work, certificates and vest! Worse they lied to hotel.com claiming they would give us the room for an extra $100 and refused refund. We reserved and arrived less than 24 hrs later and we lost a room we did not use almost $400. They said my service dog was unsanitary to the other guests and refused us entry. At 9pm at night we had to find another hotel! Horrible experience "
"They denied us the room due to my medical alert service dog. They claimed it was a pet even with my paper work, certificates and vest! Worse they lied to hotel.com claiming they would give us the room for an extra $100 and refused refund. We reserved and arrived less than 24 hrs later and we lost a room we did not use almost $400. They said my service dog was unsanitary to the other guests and refused us entry. At 9pm at night we had to find another hotel! Horrible experience "
"Staff is extremely helpful with any questions or concerns you might have. The free breakfast is excellent! Property is in a perfectly central location with what seems to be a 24/7 front door man at the gate. Rooms have strong AC and a mini fridge. WiFi was hit or miss in the rooms but good in the garden and restaurant. There is free filtered water. You may have a bug or two in your room and I did hear bats in my ceiling (not inside the room), but I suppose that’s not to be unexpected in the...
"Staff is extremely helpful with any questions or concerns you might have. The free breakfast is excellent! Property is in a perfectly central location with what seems to be a 24/7 front door man at the gate. Rooms have strong AC and a mini fridge. WiFi was hit or miss in the rooms but good in the garden and restaurant. There is free filtered water. You may have a bug or two in your room and I did hear bats in my ceiling (not inside the room), but I suppose that’s not to be unexpected in the...
"Our reservation was not received, it was very difficult to find and get to, they didn’t tell us that the kitchen closed at 6:00pm, the room was smelly, power was sporadic and the tv didn’t work. Generally unwelcoming. But the beach was beautiful."
"Our reservation was not received, it was very difficult to find and get to, they didn’t tell us that the kitchen closed at 6:00pm, the room was smelly, power was sporadic and the tv didn’t work. Generally unwelcoming. But the beach was beautiful."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
The pool was very clean and the lady who manages the property is a very kind soul who has tons of information related to the area. She ensures your visit is perfect and provides amazing breakfast and coffee.
The pool was very clean and the lady who manages the property is a very kind soul who has tons of information related to the area. She ensures your visit is perfect and provides amazing breakfast and coffee.
It was an exceptional stay. The room was beautiful and very clean. Location was perfect and the staff was superb.I will stay there again an easy choice.
It was an exceptional stay. The room was beautiful and very clean. Location was perfect and the staff was superb.I will stay there again an easy choice.
Great new hotel, the only suggestions I would have to offer this resort are
1 - to add/include some art in the rooms. The walls were empty/blank...perhaps they are still waiting to add this feature to the rooms but there is so much fantastic art in Nicaragua I would love to see that reflected in the rooms.
2 - landscaping, while the grounds were very neat/tidy I was surprised they did not have more plants with flowers/color as the general area around San Juan Del Sur has a lot of different...
Great new hotel, the only suggestions I would have to offer this resort are
1 - to add/include some art in the rooms. The walls were empty/blank...perhaps they are still waiting to add this feature to the rooms but there is so much fantastic art in Nicaragua I would love to see that reflected in the rooms.
2 - landscaping, while the grounds were very neat/tidy I was surprised they did not have more plants with flowers/color as the general area around San Juan Del Sur has a lot of different...
Anonymous traveller
Reviewed September 21, 2017Reviewed September 21, 2017
I stayed here for 5 days and I have to say this has to be the best experience ever and I mean I travel a lot but found hotel to be soooo almost perfect from the staff to the location and just in general It is a great place to stay. I have to go back to Managua again soon and I will definitely be staying here... breakfast is included and they have a variety of foods from typical to American style food... very very happy that I stayed here!!!
I stayed here for 5 days and I have to say this has to be the best experience ever and I mean I travel a lot but found hotel to be soooo almost perfect from the staff to the location and just in general It is a great place to stay. I have to go back to Managua again soon and I will definitely be staying here... breakfast is included and they have a variety of foods from typical to American style food... very very happy that I stayed here!!!
Somar is a beautiful property managed by the most amazing guy, Oscar. We booked Casa Sirena suite, it said it was a king bed but it was actually a queen (it didnt matter to us). The room was clean, had a comfy bed and very cold AC!
The pool and hot tub were so great, and being right on the beach allowed us to explore the beach for miles and swim in warm ocean waters with soft sand for 100+feet out.
Having a restaurant on site was so nice as its a remote location with only a basic market (water,...
Somar is a beautiful property managed by the most amazing guy, Oscar. We booked Casa Sirena suite, it said it was a king bed but it was actually a queen (it didnt matter to us). The room was clean, had a comfy bed and very cold AC!
The pool and hot tub were so great, and being right on the beach allowed us to explore the beach for miles and swim in warm ocean waters with soft sand for 100+feet out.
Having a restaurant on site was so nice as its a remote location with only a basic market (water,...
This place is beautiful and within 2 mi. Walk from nuce restaurants and bazzar. Spacious and beautiful I recommend this place 1000/100. No parking but prked on the street in front if the hitel no problem.
This place is beautiful and within 2 mi. Walk from nuce restaurants and bazzar. Spacious and beautiful I recommend this place 1000/100. No parking but prked on the street in front if the hitel no problem.
Mehdi
Reviewed September 11, 2026Reviewed September 11, 2026
I wish I could give this place a low score to keep it off people’s radar, but I can’t keep this gem to myself. Where to start…The staff are all amazing and super helpful. Willing to book horse back riding, taxis or get you set up with a motorcycle rental. The rooms are cleaned daily and there is always someone around to take a food or beverage order. I travelled there with husband and two teenagers. Kids were pretty independent on site. They swam everyday, played in the ocean out front or...
I wish I could give this place a low score to keep it off people’s radar, but I can’t keep this gem to myself. Where to start…The staff are all amazing and super helpful. Willing to book horse back riding, taxis or get you set up with a motorcycle rental. The rooms are cleaned daily and there is always someone around to take a food or beverage order. I travelled there with husband and two teenagers. Kids were pretty independent on site. They swam everyday, played in the ocean out front or...
Pros
Amazing, gorgeous, breathtaking private beach with palm trees and white sand, kayaks, hamacs, private spaces for each family. Room concept is really cool, no walls, just screens, we had the forest view one and really enjoyed the plunge pool with the kids. Would recommend this one with kids, it’s close to the main area and they liked the pool. The bed was really comfortable and the room felt new and clean. Employees go above and beyond, my son got sick and they gave us electrolytes and...
Pros
Amazing, gorgeous, breathtaking private beach with palm trees and white sand, kayaks, hamacs, private spaces for each family. Room concept is really cool, no walls, just screens, we had the forest view one and really enjoyed the plunge pool with the kids. Would recommend this one with kids, it’s close to the main area and they liked the pool. The bed was really comfortable and the room felt new and clean. Employees go above and beyond, my son got sick and they gave us electrolytes and...
From arrival to departure 100% first class five star service. Warm welcomes at every opportunity from amazing staff who stopped at nothing to make every moment of our stay perfect. Our ocean accommodations was breathtaking, housekeeping on point, superb variety of yoga classes and the grounds always well maintained. The views and water were heavenly! But overall, the staff here - wow is all I can say... never had such warm geniune service anywhere in the world.
Some people may find the...
From arrival to departure 100% first class five star service. Warm welcomes at every opportunity from amazing staff who stopped at nothing to make every moment of our stay perfect. Our ocean accommodations was breathtaking, housekeeping on point, superb variety of yoga classes and the grounds always well maintained. The views and water were heavenly! But overall, the staff here - wow is all I can say... never had such warm geniune service anywhere in the world.
Some people may find the...
.:jazelink
Reviewed February 13, 2017Reviewed February 13, 2017
We truly enjoyed every moment of our stay here at Hotel Tranquillo . We had arrived in Las Penitas later than we had expected but Carmen reached out to make sure everything was okay . You can really tell Carmen and Jack really care about their guests and want to ensure that they feel accommodated and welcomed . The hotel grounds are beautiful . Quaint and feel like a little paradise . Rooms are spacious and so nicely decorated . It was very hot the days we were there but the property had many...
We truly enjoyed every moment of our stay here at Hotel Tranquillo . We had arrived in Las Penitas later than we had expected but Carmen reached out to make sure everything was okay . You can really tell Carmen and Jack really care about their guests and want to ensure that they feel accommodated and welcomed . The hotel grounds are beautiful . Quaint and feel like a little paradise . Rooms are spacious and so nicely decorated . It was very hot the days we were there but the property had many...
Ashley
Reviewed December 7, 2023Reviewed December 7, 2023