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"Great hotel where staff went out of their way to make me feel welcome and provided excellent service. Restaurant food was delicious. Was only a short visit - wish I had longer to enjoy. Reason for visit was gorilla trek. "

"The staff made us feel like VIPs from the moment we arrived. The rooftop dining experience was unforgettable - grilled fish, fresh juice, and a view that looks like a postcard. Conveniently close to the border if you're exploring both countries."

"The views are great However Two of the three rooms had stuffed drains in the bathrooms that caused flooding on the floor. The staff left the key for one of rooms that they had to rearrange to seperate beds upon arrival locked in another room causing the teens to have to wait along time To get into their room. The service for towels and room arrangements was slow And the bathrooms need maintenance and updates "

"Our time at My Hill Eco Lodge was deeply relaxing and truly memorable. The location is absolutely perfect — set on a hillside with what I believe are the best views of the Twin Lakes. From our room and balcony, it felt like we were perched above the lakes, giving us a sweeping, panoramic view that was simply stunning. Thanks to the large French windows opening onto the balcony, we could enjoy that breathtaking scenery right from our bed. The property is surrounded by natural beauty, and the atmosphere is serene and calming. What makes it even more special is the people. A huge shoutout to Vincent, the manager, and Esther in the restaurant. Both are incredibly warm and attentive. Vincent deserves special mention — he goes out of his way to ensure your stay is smooth. Every small issue or request is addressed with genuine care and speed. You feel like they truly want you to be happy and enjoy your time there. Yes, there are some stairs and steep walk, but it’s really manageable — and they’re always ready to help if needed. The food was great, and they even made our tea exactly the way we like it, which shows their attention to detail. Highly recommended for anyone looking for peace, gorgeous views, and outstanding hospitality."

"Amazing hotel and extremely affordable. This for sure the very best location in Giseny. The hotel is directly at the lake. Walkable to the public beach and pretty much everywhere. The breakfast was amaizng and all the staff memebers were very friendly anddemonstrated solid hospitality skills. I loved everything about this trip."

"Wonderful hotel and staff."

"Beautiful hotel well located for hikes in the area. We stayed in the large cottage which is a very nice spacious option for families. Staff was very kind and accommodating (always went the extra mile) and as others have noted the food was really excellent. Light and healthy and tasted very fresh—the best food we had in Rwanda. "

"The staff are responsive and kind, the grounds are lovely, and the rooms were nice. "

"The staff at this property were extremely nice and friendly. The journey from Kigali however was stressful. I recommend renting a jeep or a car with high tires as the roads leading to the accommodation are bad. "