Title: Top Hotels in Matagorda County | Expedia.ca
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## Top Cities in Matagorda County
#### Matagorda
[](https://expedia.ca/Matagorda-Hotels.d3000458876.Travel-Guide-Hotels)
#### Bay City
[](https://expedia.ca/Bay-City-Hotels.d6058976.Travel-Guide-Hotels)
#### Palacios
[](https://expedia.ca/Palacios-Hotels.d184004.Travel-Guide-Hotels)
#### Blessing
[](https://expedia.ca/Blessing-Hotels.d3000457982.Travel-Guide-Hotels)
## Check prices for these dates
Tonight
[Mar 7 - Mar 8](https://www.expedia.ca/Hotel-Search?regionId=553248635976433448&startDate=2026-03-07&endDate=2026-03-08&adults=2&rfrr=TG.LP.CheckPrices.Hotel&openPlayBack=true)
Tomorrow
[Mar 8 - Mar 9](https://www.expedia.ca/Hotel-Search?regionId=553248635976433448&startDate=2026-03-08&endDate=2026-03-09&adults=2&rfrr=TG.LP.CheckPrices.Hotel&openPlayBack=true)
Next weekend
[Mar 13 - Mar 15](https://www.expedia.ca/Hotel-Search?regionId=553248635976433448&startDate=2026-03-13&endDate=2026-03-15&adults=2&rfrr=TG.LP.CheckPrices.Hotel&openPlayBack=true)
In two weeks
[Mar 20 - Mar 22](https://www.expedia.ca/Hotel-Search?regionId=553248635976433448&startDate=2026-03-20&endDate=2026-03-22&adults=2&rfrr=TG.LP.CheckPrices.Hotel&openPlayBack=true)
## Our top choices for Matagorda County hotels
### Fairfield Inn & Suites by Marriott Bay City
[](https://www.expedia.ca/Bay-City-Hotels-Fairfield-Inn-Suites-By-Marriott-Bay-City.h17038505.Hotel-Information)
Bay City
9.4/10
Exceptional
(325 reviews)
"Had a great stay!"
John
CA $155
CA $175 total
includes taxes & fees
Mar 14 - Mar 15
[](https://www.expedia.ca/Bay-City-Hotels-Fairfield-Inn-Suites-By-Marriott-Bay-City.h17038505.Hotel-Information)
### Comfort Suites Bay City East
[](https://www.expedia.ca/Bay-City-Hotels-Comfort-Suites-Bay-City.h2825344.Hotel-Information)
Bay City
8.8/10
Excellent
(541 reviews)
"Great breakfast. Great staff. Easy check in and check out. "
Julia
CA $120
CA $136 total
includes taxes & fees
Mar 15 - Mar 16
[](https://www.expedia.ca/Bay-City-Hotels-Comfort-Suites-Bay-City.h2825344.Hotel-Information)
### La Quinta Inn & Suites by Wyndham Bay City
[](https://www.expedia.ca/Bay-City-Hotels-La-Quinta-Inn-Suites-By-Wyndham-Bay-City.h2301393.Hotel-Information)
Bay City
7.8/10
Good
(472 reviews)
"The staff were all very friendly and accommodating. It's quiet the beds are very comfortable."
Cynthia
CA $103
CA $116 total
includes taxes & fees
Mar 10 - Mar 11
[](https://www.expedia.ca/Bay-City-Hotels-La-Quinta-Inn-Suites-By-Wyndham-Bay-City.h2301393.Hotel-Information)
### Hampton Inn & Suites Bay City, TX
[](https://www.expedia.ca/Bay-City-Hotels-Hampton-Inn-Suites-Bay-City.h3113083.Hotel-Information)
Bay City
8.6/10
Excellent
(358 reviews)
"Dog friendly (for a fee per stay). Front desk manager was on point. Wifi actually works now. "
Allen
CA $132
CA $150 total
includes taxes & fees
Mar 14 - Mar 15
[](https://www.expedia.ca/Bay-City-Hotels-Hampton-Inn-Suites-Bay-City.h3113083.Hotel-Information)
### Studio 6 Bay City, TX
[](https://www.expedia.ca/Bay-City-Hotels-Studio-6-Bay-City.h1814781.Hotel-Information)
Bay City
7.0/10
Good
(308 reviews)
"Good staff and upgrade on the rooms good area near by stores and food"
Kenyatta
CA $85
CA $97 total
includes taxes & fees
Mar 8 - Mar 9
[](https://www.expedia.ca/Bay-City-Hotels-Studio-6-Bay-City.h1814781.Hotel-Information)
### Quality Inn Bay City TX
[](https://www.expedia.ca/Bay-City-Hotels-Super-8-By-Wyndham-Bay-City.h477407.Hotel-Information)
Bay City
8.4/10
Very good
(404 reviews)
"Very nice and comfortable stay "
Virginia
CA $104
CA $117 total
includes taxes & fees
Mar 14 - Mar 15
[](https://www.expedia.ca/Bay-City-Hotels-Super-8-By-Wyndham-Bay-City.h477407.Hotel-Information)
### Holiday Inn Express & Suites Bay City by IHG
[](https://www.expedia.ca/Bay-City-Hotels-Holiday-Inn-Express-Suites-Bay-City.h11288892.Hotel-Information)
Bay City
8.8/10
Excellent
(274 reviews)
"Staff was so nice"
Tara
CA $147
CA $166 total
includes taxes & fees
Mar 13 - Mar 14
[](https://www.expedia.ca/Bay-City-Hotels-Holiday-Inn-Express-Suites-Bay-City.h11288892.Hotel-Information)
### Days Inn by Wyndham Bay City
[](https://www.expedia.ca/Bay-City-Hotels-Days-Inn-By-Wyndham-Bay-City.h43537.Hotel-Information)
Bay City
6.8/10
(372 reviews)
"Took this room and board for business trip enjoyed my stay and loved the staff and accommodation "
Kenyatta
CA $76
CA $86 total
includes taxes & fees
Mar 23 - Mar 24
[](https://www.expedia.ca/Bay-City-Hotels-Days-Inn-By-Wyndham-Bay-City.h43537.Hotel-Information)
### The Peaceful Pelican LLC
[](https://www.expedia.ca/Palacios-Hotels-The-Peaceful-Pelican-LLC.h3501354.Hotel-Information)
Palacios
9.6/10
Exceptional
(156 reviews)
"Excellent stay! Everything about our stay was top notch. "
Brandon
[](https://www.expedia.ca/Palacios-Hotels-The-Peaceful-Pelican-LLC.h3501354.Hotel-Information)
### Best Western Plus Bay City Inn & Suites
[](https://www.expedia.ca/Bay-City-Hotels-Best-Western-Plus-Bay-City-Inn-Suites.h21930194.Hotel-Information)
Bay City
8.4/10
Very good
(370 reviews)
"good place to stay "
Abel
[](https://www.expedia.ca/Bay-City-Hotels-Best-Western-Plus-Bay-City-Inn-Suites.h21930194.Hotel-Information)
### Town House Motel
[](https://www.expedia.ca/Bay-City-Hotels-Town-House-Motel.h37170858.Hotel-Information)
Bay City
7.6/10
Good
(34 reviews)
"Hidden gem. Very modern, clean and comfortable rooms. Very kind and helpful front desk as well. Would absolutely stay again!"
Jennifer
[](https://www.expedia.ca/Bay-City-Hotels-Town-House-Motel.h37170858.Hotel-Information)
### Paradise Inn
[](https://www.expedia.ca/Bay-City-Hotels-Paradise-Inn.h20392997.Hotel-Information)
Bay City
6.6/10
(58 reviews)
"Although the rooms and the property itself are in poor condition, the room was clean and the staff exceptionally friendly and helpful. "
Lance
[](https://www.expedia.ca/Bay-City-Hotels-Paradise-Inn.h20392997.Hotel-Information)
### Express Inn - Bay City
[](https://www.expedia.ca/Bay-City-Hotels-Express-Inn-Bay-City.h1177349.Hotel-Information)
Bay City
7.0/10
Good
(102 reviews)
"Friendly staff, quiet and comfortable "
Virginia
CA $77
CA $87 total
includes taxes & fees
Mar 9 - Mar 10
[](https://www.expedia.ca/Bay-City-Hotels-Express-Inn-Bay-City.h1177349.Hotel-Information)
### Candlewood Suites Bay City by IHG
[](https://www.expedia.ca/Bay-City-Hotels-Candlewood-Suites-Bay-City.h12654908.Hotel-Information)
Bay City
8.6/10
Excellent
(105 reviews)
"Clean hotel. Room was recently remodeled. Hotel staff was friendly."
Leigh Ann
CA $147
CA $166 total
includes taxes & fees
Mar 14 - Mar 15
[](https://www.expedia.ca/Bay-City-Hotels-Candlewood-Suites-Bay-City.h12654908.Hotel-Information)
### Sargent TX Seagull Seaclusion
[](https://www.expedia.ca/Bay-City-Hotels-Sargent-TX-Seagull-Seaclusion.h95507235.Hotel-Information)
Matagorda County
9.8/10
Exceptional
(11 reviews)
"Very clean with great ammenities - perfect for a short stay."
Lisa C.
CA $107
CA $181 total
includes taxes & fees
Mar 15 - Mar 16
[](https://www.expedia.ca/Bay-City-Hotels-Sargent-TX-Seagull-Seaclusion.h95507235.Hotel-Information)
### 💲Happy Beach Casa - View the Gulf
[](https://www.expedia.ca/Matagorda-Hotels-Happy-Beach-Casa-View-The-Gulf.h34518398.Hotel-Information)
Matagorda
8.6/10
Excellent
(45 reviews)
"We enjoyed this house. "
David M.
[](https://www.expedia.ca/Matagorda-Hotels-Happy-Beach-Casa-View-The-Gulf.h34518398.Hotel-Information)
### Waterfront Cabin with lighted fishing pier
[](https://www.expedia.ca/Matagorda-Hotels-Waterfront-Cabin-On-The-Colorado-River-Wlighted-Fishing-Pier.h90303488.Hotel-Information)
Matagorda
9.6/10
Exceptional
(4 reviews)
"We enjoyed our stay ! Great fishing and the property was clean and well maintained !"
Don R.
[](https://www.expedia.ca/Matagorda-Hotels-Waterfront-Cabin-On-The-Colorado-River-Wlighted-Fishing-Pier.h90303488.Hotel-Information)
### Beachfront Condo at Matagorda Dunes with Pool Access
[](https://www.expedia.ca/Matagorda-Hotels-Beachfront-Condo-At-Matagorda-Dunes-With-Pool-Access.h67676358.Hotel-Information)
Matagorda
9.8/10
Exceptional
(74 reviews)
"Great place!"
Ron Z.
[](https://www.expedia.ca/Matagorda-Hotels-Beachfront-Condo-At-Matagorda-Dunes-With-Pool-Access.h67676358.Hotel-Information)
### Coastal Cottage Bay House - Bayview Studio – Fish, Swim, Enjoy!
[](https://www.expedia.ca/Palacios-Hotels-Coastal-Cottage-Bay-House-Deluxe-Studio.h34151326.Hotel-Information)
Palacios
10/10
Exceptional
(65 reviews)
"Overall, fabulous experience! "
Emily F.
CA $196
CA $249 total
includes taxes & fees
Mar 14 - Mar 15
[](https://www.expedia.ca/Palacios-Hotels-Coastal-Cottage-Bay-House-Deluxe-Studio.h34151326.Hotel-Information)
### “Reeling Em Inn” WATERFRONT RV HOOKUPS ON THE COLORADO RIVER
RV #2
[](https://www.expedia.ca/Matagorda-Hotels-Reeling-Em-Inn-WATERFRONT-RV-HOOKUPS-ON-THE-COLORADO-RIVERbrRV-2.h76176778.Hotel-Information)
Matagorda
[](https://www.expedia.ca/Matagorda-Hotels-Reeling-Em-Inn-WATERFRONT-RV-HOOKUPS-ON-THE-COLORADO-RIVERbrRV-2.h76176778.Hotel-Information)
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
[View all properties](https://expedia.ca/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22®ionId=553248635976433448&adults=2&sort=RECOMMENDED&openPlayBack=true)
##
The Annual Vacation Sale
Members save up to 40% on hotels and homes. Plan this year’s big trip and save.
[Book now](https://expedia.ca/deals?rfrr=HTG_SPRING_PROMO_553248635976433448)
## Great weekend hotel deals in Matagorda County, TX
###
Showing deals for:**Mar 20 - Mar 22**
### Image gallery for Beautiful Home on Caney Creek w/ Fishing Pier, Hot Tub, Fire Pit & Golf Cart!!
### Beautiful Home on Caney Creek w/ Fishing Pier, Hot Tub, Fire Pit & Golf Cart!!
Bay City
**9.8/10**Exceptional (8 reviews)
10% off
CA $421
CA $1,284 total
includes taxes & fees
[](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=78284389&adults=2)
### Image gallery for Luxury Waterfront Property For A Big Family
### Luxury Waterfront Property For A Big Family
Bay City
**10/10**Exceptional (2 reviews)
10% off
CA $275
CA $901 total
includes taxes & fees
[](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=99914134&adults=2)
### Image gallery for Beautiful beach house boasts a scenic water view from its front and back doors.
### Beautiful beach house boasts a scenic water view from its front and back doors.
Sargent
**10/10**Exceptional (11 reviews)
10% off
CA $794
CA $2,471 total
includes taxes & fees
[](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=96421797&adults=2)
### Image gallery for Gotta get away? Fishing, kayaking, or just spending the day at the beach.
### Gotta get away? Fishing, kayaking, or just spending the day at the beach.
Sargent
**9.6/10**Exceptional (7 reviews)
10% off
CA $440
CA $1,313 total
includes taxes & fees
[](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=60639586&adults=2)
### Image gallery for Peace, luxury and fishing under 100 year old oaks
### Peace, luxury and fishing under 100 year old oaks
Bay City
**9.4/10**Exceptional (26 reviews)
10% off
CA $238
CA $733 total
includes taxes & fees
[](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=92354685&adults=2)
### Image gallery for Getaway By The Bay Unit 2
### Getaway By The Bay Unit 2
Sargent
**9.6/10**Exceptional (14 reviews)
10% off
CA $220
CA $666 total
includes taxes & fees
[](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=60969381&adults=2)
### Image gallery for Ocean Vista 360 view matagorda beach New Beach house 4 BR 4 BH 12 ppl
### Ocean Vista 360 view matagorda beach New Beach house 4 BR 4 BH 12 ppl
Matagorda
**9.4/10**Exceptional (3 reviews)
10% off
CA $731
CA $2,118 total
includes taxes & fees
[](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=120056891&adults=2)
### Image gallery for (RV2) Paradise in Sargent. Saltwater canal, minutes to ICW and beach.
### (RV2) Paradise in Sargent. Saltwater canal, minutes to ICW and beach.
Sargent
**9.6/10**Exceptional (24 reviews)
10% off
CA $159
CA $500 total
includes taxes & fees
[](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=78652124&adults=2)
### Image gallery for Four bedroom river house located minutes away from Matagorda, TX and the beach.
### Four bedroom river house located minutes away from Matagorda, TX and the beach.
Bay City
**9.6/10**Exceptional (8 reviews)
10% off
CA $366
CA $963 total
includes taxes & fees
[](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=95705811&adults=2)
### Image gallery for Charming 2-bedroom cottage in quiet Texas coastal village of Sargent Tx.
### Charming 2-bedroom cottage in quiet Texas coastal village of Sargent Tx.
Bay City
**10/10**Exceptional (1 review)
10% off
CA $226
CA $761 total
includes taxes & fees
[](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=122490272&adults=2)
### Image gallery for 💲Happy Beach Casa - View the Gulf
### 💲Happy Beach Casa - View the Gulf
Matagorda
**8.6/10**Excellent (45 reviews)
10% off
CA $305
CA $898 total
includes taxes & fees
[](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=34518398&adults=2)
### Image gallery for "The Lazy Coconut," a family and pet-friendly home in beach walking distance.
### "The Lazy Coconut," a family and pet-friendly home in beach walking distance.
Matagorda
**10/10**Exceptional (7 reviews)
10% off
CA $427
CA $1,272 total
includes taxes & fees
[](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=118830724&adults=2)
### Image gallery for Bayberry☀️3-bedroom waterfront home in Sargent - perfect for large families
### Bayberry☀️3-bedroom waterfront home in Sargent - perfect for large families
Sargent
**10/10**Exceptional (5 reviews)
10% off
CA $381
CA $1,156 total
includes taxes & fees
[](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=108718875&adults=2)
### Image gallery for MATAGORDA RIVERSIDE LODGE. Entire home on the river, minutes from the beach!
### MATAGORDA RIVERSIDE LODGE. Entire home on the river, minutes from the beach!
Matagorda
**9.8/10**Exceptional (14 reviews)
10% off
CA $916
CA $2,478 total
includes taxes & fees
[](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=102613416&adults=2)
### Image gallery for CREEKFRONT HOME, LIGHTED PIER, FENCED YARD
### CREEKFRONT HOME, LIGHTED PIER, FENCED YARD
Sargent
**10/10**Exceptional (53 reviews)
10% off
CA $427
CA $1,161 total
includes taxes & fees
[](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=23711159&adults=2)
### Image gallery for Beachfront Condo at Matagorda Dunes with Pool Access
### Beachfront Condo at Matagorda Dunes with Pool Access
Matagorda
**9.8/10**Exceptional (74 reviews)
10% off
CA $336
CA $971 total
includes taxes & fees
[](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=67676358&adults=2)
### Image gallery for Safe Quiet Neighborhood
### Safe Quiet Neighborhood
Matagorda
**9.8/10**Exceptional (69 reviews)
10% off
CA $232
CA $638 total
includes taxes & fees
[](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=33643513&adults=2)
### Image gallery for (RV1) Paradise in Sargent, Texas. Saltwater canal, minutes to the ICW and beach.
### (RV1) Paradise in Sargent, Texas. Saltwater canal, minutes to the ICW and beach.
Sargent
**9.2/10**Wonderful (31 reviews)
10% off
CA $171
CA $529 total
includes taxes & fees
[](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=78414688&adults=2)
### Image gallery for “Reeling Em Inn” WATERFRONT RV HOOKUPS ON THE COLORADO RIVER
RV #1
### “Reeling Em Inn” WATERFRONT RV HOOKUPS ON THE COLORADO RIVER
RV #1
Matagorda
**8.0/10**Very good (2 reviews)
10% off
CA $98
CA $234 total
includes taxes & fees
[](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=76176174&adults=2)
### Image gallery for Beach Retreat Minutes to the Beach and just steps to the Pool!!
### Beach Retreat Minutes to the Beach and just steps to the Pool!!
Matagorda
**10/10**Exceptional (24 reviews)
10% off
CA $275
CA $824 total
includes taxes & fees
[](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=76026171&adults=2)
### Image gallery for Getaway By The Bay Unit 1
### Getaway By The Bay Unit 1
Sargent
**8.0/10**Very good (6 reviews)
10% off
CA $220
CA $666 total
includes taxes & fees
[](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=60969296&adults=2)
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## Top Matagorda County Hotel Reviews
### Jetty Sunrise. Pets Welcome. Pedestrian Beach on SAND New! By Park! Restaurants!
10/10 Excellent
"I was very happy with my trip. Nice place!"
[](https://expedia.ca/Freeport-Hotels-Jetty-Sunrise-Pets-Welcome-Pedestrian-Beach-On-SAND-New-By-Park-Restaurants.h119439011.Hotel-Information)
### WoodSpring Suites Lake Jackson
2/10 Terrible
"Bad experience! Broken elevator, clogged toilet, filthy bathroom. The front desk staff were incredibly rude. Really wish I could give this place a zero-star rating."
[](https://expedia.ca/Lake-Jackson-Hotels-WoodSpring-Suites-Lake-Jackson.h32783970.Hotel-Information)
### Days Inn by Wyndham Freeport
10/10 Excellent
"Excelent services the front desk, delicious breakfast."
[](https://expedia.ca/Lake-Jackson-Hotels-Days-Inn-By-Wyndham-Freeport.h30543121.Hotel-Information)
### The Breeze Beachfront Resort
10/10 Excellent
"We stayed 3 nights. Upon arrival we felt welcome. Amy and Ralph are very friendly and helpful. Our room was very clean and cozy; and close to the beach. We had an excellent stay and look forward to coming back again! Gerald and Wanda"
[](https://expedia.ca/Freeport-Hotels-The-Breeze-Beachfront-Resort.h121849011.Hotel-Information)
### Holiday Inn Express Hotel & Suites Clute - Lake Jackson by IHG
10/10 Excellent
"Friendly helpful staff."
[](https://expedia.ca/Lake-Jackson-Hotels-Holiday-Inn-Express-Hotel-Suites-Clute-Lake-Jackson.h2665064.Hotel-Information)
### TownePlace Suites by Marriott Lake Jackson Clute
10/10 Excellent
"The rooms are absolutely wonderful, very clean, lots of space, the staff was excellent! 10/10 will be back! The beach is also a few minutes away :) "
[](https://expedia.ca/Lake-Jackson-Hotels-TownePlace-Suites-By-Marriott-Lake-Jackson-Clute.h695364.Hotel-Information)
### Right ON the Beautiful Beach & So Lovely!
10/10 Excellent
"We very much enjoyed our stay here. The house was clean and had everything we needed. Our two dogs really liked the fenced in yard. The house is on the beach which was nice. The deck is very nice. "
[](https://expedia.ca/Freeport-Hotels-Off-The-Sand-Onto-The-Deck.h78146822.Hotel-Information)
### Sea Turtle 2 - Beachside & Pup-Friendly!
8/10 Good
"the location was awesome, the house was good but could hear whatever was going on upstairs, The one thing that was a bummer was the water quality. Buying water in cases is hard to carry up all those steps."
[](https://expedia.ca/Freeport-Hotels-Beachside-Pup-Friendly.h63161446.Hotel-Information)
### Holiday Inn Express & Suites Port Lavaca by IHG
2/10 Terrible
"Confirmation 73024356150006\. Holiday Inn Express Port Lavaca, Tx. Checked out today. I am writing to formally express my disappointment regarding a recent stay at your hotel. The experience was especially concerning given that it involved accommodations for my handicapped parents. We had specifically reserved a handicap-accessible room with a shower to meet their needs. Upon arrival, we were informed that the room was unavailable due to a water leak. While I understand that maintenance issues can arise, there was no adequate alternative provided that met accessibility requirements. Additionally, the room we were assigned was not clean, which further added to the frustration of the situation. The most serious issue occurred when the elevator was not working. This left my handicapped parents with no choice but to walk downstairs, creating a significant safety concern and unnecessary hardship. When I approached the front desk for assistance, I was met with an unprofessional and dismissive response. I asked what my parents were supposed to do given their condition, and Erica at the front desk replied, “What do you want me to do about it?” This lack of empathy and customer service was extremely disappointing. This experience fell far below expectations, especially for a brand that is expected to provide accessible accommodations and respectful service. I would appreciate a prompt response regarding how this situation will be addressed, including any corrective actions and approp"
[](https://expedia.ca/Victoria-Hotels-Holiday-Inn-Express-Suites-Port-Lavaca.h4029093.Hotel-Information)
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