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"Great location and staff."

"Amazing view, great resort."

"Excellent place"

"Great stay"

"All was really very good"

"Pictures do not do this place justice. The garden view is amazing with visibility of lake lugano and the distant mountains. Such a beautiful hotel. The staff are very accommodating and friendly. I loved the breakfast, it's simple but very tasty. I highly recommend this hotel"

"Outstanding hotel"

"Amazing breakfast Very warm staff. Super clean room. The absolute best!"

"Really enjoyed our stay, the staff were lovely and nothing was too much trouble for them. The rooms were amazing with a wonderful view and a very comfortable bed. Getting the bus was no problem stopped right outside the hotel, there was also a courtesy bus into Luganda where you can get a boat around the lake stopping at villages on route. I would not hesitate to recommend this hotel."

"Staff are very helpful Clean room Great breakfast options"

"Location is good and convenient. Continental Breakfast was great with variety."

"Breakfast was very good and the location and lake view were perfect"

"It was great!"

"On lake and near train station"

"The bedding was outdated the comforter and pillow were not comfortable The bathroom was very outdated , shower was so tiny The staff were very nice and helpful The breakfast was very good The hotel location was very convenient from train station!"

"Clean room with great quality, and most importantly comfortable."

"Nice hotel , near to the main side walk street"

"Our stay was exceptional with a nice balcony and view. The breakfast and dinner was excellent and they even provided a complimentary smart vehicle to take into the city. Nice touch."

"A most enjoyable stay"

"Charming hotel with views of the lake, comfy room, great breakfast and next to Lugano’s train station (at the end of its platform 4) where the Bernina Express bus journey terminates at."