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"Heaven on Earth! This place is a wonderful property to visit. The staff is extremely helpful and the Cassava restaurant is top notch. When i initial checked in the first couple days, my issue was with the restaurant/buffet on the ground floor (eggs not properly made, rock in salad, etc.) After expressing my concerns to the Executive Chef, Suresh, he swiftly took action and ensured there was not another single issue during my stay. I greatly appreciate all his efforts in rectifying the bad situation and the extreme kindness and professionalism. He is a great chef and refuses to accept subpar performance. His attention to detail is impeccable. Personally, Cassava is still my favorite but you can't go wrong with trying the buffet. If you experience any issues, I highly recommend speaking with the Executive Chef and they will be resolved."

"Very nice hotel, helpful staff. Had a nice experience staying there"

"It was good, but very deserted and the pool was very shallow."

"Love everything"

"Good place to stay for those who are visiting Kochi for short trips. Staffs were amazing"

"Very nice stay. Relaxing. Staff and service were excellent"

"Sharon and team were good - food was good"

"The hospitality, housekeeping and general staff were excellent. This Taj is not a 5 star property. As much as one can appreciate its history, it is a dated property, yet it sits in the middle of a bird sanctuary. Be aware, the luxury villas have bathrooms that are open air. They do not have AC! This is most uncomfortable in a tropical climate. The hairdryer is attached to the wall making it impossible to dry your hair in a cool environment. This is not my idea of 5 star."

"Very out dateded, ac unit froze up started leaking all over our stuff and then it started throwing ice chunks. We went to the front desk and they offered to switch rooms. We switched rooms and everything was fine other than the bed being rock hard and the bed sheets with a ton of stains. We ended up checking out early and they would not refund us the other night stay. This property is also not kid friendly nothing for kids to do. No up keep to this property very ran down. "