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"The rooms were cosy and comfortable with ample space in the bathroom. The bed was comfortable. Breakfast was great and the staff could not be more friendly and helpful."

"Friendly staff and good food."

"Nice comfortable room"

"This hotel provides the excellent experience, making my visit to Durham so memorable!"

"Brilliant stay! The staff were very friendly and attentive and were happy to upgrade my room free of charge after requesting a room with a bath. The room (27) was spacious and clean and the bed comfortable. The bathroom was clean and shower had a good water pressure. The food at the restaurant was great and reasonably priced (pork cutlet and espresso creme brulee highly recommended). The booking offered a complementary breakfast of toast, jams, yoghurt, cereals, fruit etc and had a decent selection. Really nice walking/running routes behind the hotel leading off into the countryside also. Its a pity that hotel customers are not allowed to use the gym and pool however without paying extra for it. This was not made clear upon booking and I was slightly disappointed by this. Also would be nice to ditch the small single use toiletry minis and opt for more eco friendly shampoo/shower gel refill dispensers in the shower. Overall great stay and would 100% come back when next working in the area."

"I had one of the two suites. Very spacious and grand room. Staff on check in were very nice and helpful."

"Pet friendly and very polite staff"

"No meals served on site, but available next door at restaurant, which is closed Mondays & Tuesdays "

"Staff are all friendly and helpful, having free parking, not far from the city centre, was incredibly helpful"