- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and staff were fantastic. I can’t rate the food as we did not eat here but looking at the hotels info there are plenty of options. The rooms are gorgeous and spacious although the bathroom doors could do with being replaced. Although mainly frosted glass, you can see into the bathroom quite clearly. The bar area was great and prices are about average for a hotel. Although not relating to the hotel - be cautious of taxis around the area. Not sure of the company we used but we were charged £12 to get back to the hotel from Durham town centre. It’s a 3 mile journey. No meter was used, just a company preying on visitors to the area and ripping them off. Speaking to a staff member at the hotel we were told it should have been around £8. Other than that I would return for another visit if I was in the area.