Recherche d’hôtels − Conseil de Burwood

« The service is bad. I ordered two bottles of water after I came back. After 30+ mins, I needed to reorder again since they had missed the first request. When I checked out, the receptionist mentioned I had outstanding breakfast bills, which I was using the voucher for. Moreover, after I checked out, I still receive I had missed the checkout time. »

« Was all good »

« Very nice rooms »

« Fantastic property! The high-definition TV made for an excellent movie night, and the kitchen was well-equipped for cooking, Plus, the location is unbeatable with so many dining options nearby, »

« Unfortunately, our experience was disappointing from the moment we checked out. The front-of-house staff member at reception was discourteous and unprofessional. Her tone of voice, body language, and repeated sighing created an unwelcoming atmosphere and left a very negative impression. It was one of the poorest customer service experiences we have encountered at a reception desk. The room itself was spacious; however, the overall cleanliness was below expectations. While the property requires...

« Great appartment with brilliant amenities. Would highly recommended this as a place to stay. »

« Great location, close to shops and train station »

« Hôtel situe en face de la gare donc pratique mais très bruyant ! A 100 m hôpital donc pratique pour ceux qui accompagnent un malade ! Pas de vrai réception . Pas de possibilité de breakfast à l'hôtel Fenêtre de la chambre devrait être changée .Isolation à refaire »

« There were the bare basics only. No TV. no tea/coffee. Only one key set. One bed was like sleeping on concrete, the other like sleeping on saggy foam. No bedside lamps. On the plus side it was clean, spacious, good aircon, full of light, and close to PT and shops. And reasonably priced. »

« No aircon in the unit only fans, if you drive a large suv parking at the back on the allocated slot is very incovenient. Wifi is not available for my firsr 2 days of accomodation until i spoke to customer service. Rooms are very basic. Lots of cockroach which tells you the cleanliness. Otherwise great location. Close to train station. Lots of great restaurants around. »