Reception

Reviews of Fairfield Inn & Suites Des Moines Urbandale

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 263 out of 407 reviews" "
Rating 8 - Good. 109 out of 407 reviews" "
Rating 6 - Okay. 17 out of 407 reviews" "
Rating 4 - Poor. 7 out of 407 reviews" "
Rating 2 - Terrible. 11 out of 407 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not ce
Stayed 1 night in Mar 2024

8/10 Good

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and very clean rooms.
Stayed 1 night in Nov 2023

10/10 Excellent

Stephanie

Stayed 1 night in Nov 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Nov 2023

8/10 Good

Leca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is located close to major thoroughfares, is quiet, clean with easy parking.
Stayed 2 nights in Nov 2023

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and public areas with a friendly staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed how clean and friendly the staff were. The free breakfast was very good and had plenty to choose from. Will be staying again when in the area.
Stayed 1 night in Oct 2023

10/10 Excellent

Rebecca, Oak Forest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Keven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property and great staff
Very well maintained property. We especially appreciated the cleanliness of our room and friendliness of the staff.
Stayed 1 night in Aug 2023

10/10 Excellent

Connie

Stayed 1 night in Jul 2023

10/10 Excellent

Chad

Stayed 1 night in Jul 2023

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

carolann

Stayed 1 night in Jun 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were pleased with our stay.
Stayed 4 nights in May 2023

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast options, large breakfast area. Plenty of parking even when full. Friendly staff.
Stayed 3 nights in May 2023

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of parking even when full. Large breakfast room. Friendly staff. Close to dining options. Clean rooms.
Stayed 2 nights in May 2023

6/10 Okay

James

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The property was fine. The issue was with he room cleanliness. The staff didn't remove trash from the room even when it was requested.

10/10 Excellent

JAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

Molly

Travelled with family
We were unable to get there, due to a medical emergency while traveling there. I did contact the hotel to cancel the reservation and have had no luck in contacting Expedia about a possible refund due to such extreme circumstances
Stayed 2 nights in Mar 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The young lady at the front desk when I checked in early Thursday afternoon did outstanding work....very pleasant and cooperative. Sorry I don't recall her name.
Stayed 1 night in Mar 2023

10/10 Excellent

Shanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Jeanne

Stayed 1 night in Mar 2023

10/10 Excellent

Leobardo

Stayed 6 nights in Feb 2023

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Olestina

Stayed 1 night in Feb 2023

2/10 Terrible

Amanda

Disliked: Staff & service
Stayed 1 night in Jan 2023

10/10 Excellent

PHILLIP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing front desk staff!!!
Stayed 1 night in Jan 2023

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to crash for a night!
Friendly staff, clean room, and easy to find. Our room was huge!
Stayed 1 night in Oct 2022

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Pamela, Citrus Heights

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many restaurants nearby including Ruby Tuesday, which was within walking distance.
Stayed 2 nights in Sep 2022

10/10 Excellent

Major

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best bed ever!
Very clean and organized. The shower head was very large and it was a great shower! The bed was the most comfortable I’ve slept on in a long time in a hotel - I give it a 10 plus!
Stayed 1 night in Sep 2022

8/10 Good

Gary

Stayed 1 night in Oct 2022

8/10 Good

Alison

Travelled with family
Liked: Staff & service, property conditions & facilities
I have stayed in Fairfield Inns before and I would say that this one was not up to their usual standards. It was in a poor neighborhood, with really no place to eat nearby. The breakfast was also average.
Stayed 1 night in Sep 2022

10/10 Excellent

Leland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, very clean and safe.
Stayed 1 night in Sep 2022

10/10 Excellent

Riley

Stayed 3 nights in Sep 2022

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service
Front desk lady was very friendly
Stayed 1 night in Sep 2022

2/10 Terrible

Bogdan

Business traveller
Disliked: Cleanliness, property conditions & facilities
Bed bugs in both of the rooms I stayed at. Moved me at 2 am because I was devoured by bed bugs. Stayed up all nigh…staff was indifferent to the problem.
Stayed 1 night in Aug 2022

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean room with helpful staff no issues
Stayed 1 night in Aug 2022

8/10 Good

Marvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was amazing room we clean my only complaint is let me set the temp for my room i like it cold and i couldnt adjust it lower then 65 and it was hot as hell out
Stayed 2 nights in Aug 2022

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort
Less than stellar customer service
Overall experience was great. The check-out process, however, was a bit different. There was a bin on the desk to put room cards in with a sign that said you would be sent an email shortly. Several times I witnessed someone approach the desk with no hotel staff present. The guests has to come around the desk to the office door & ask for attendant to come out for assistance.
Stayed 1 night in Aug 2022

8/10 Good

Debora

Travelled with family and small children
Liked: Cleanliness, staff & service
Description was not accurate. Said indoor pool and kids pool. Only one pool which was VERY small and hot tub not working. Supposedly family friendly but one tiny pool is only good for one small family at a time to use. Rates high for just a 2 queen room.
Stayed 1 night in Aug 2022

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The studio has a sofa in a separate sitting area which is nice and
Stayed 1 night in Aug 2022

8/10 Good

Sharon

Travelled with family
good breakfast and close to restaurants
Stayed 1 night in Jul 2022

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were friendly
Stayed 1 night in Jul 2022

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly, helpful staff. Beautiful room
Stayed 1 night in Jul 2022