Daily continental breakfast (USD 3 per person)
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Reviews of Muyucmarka Hospedaje Familiar

2.5 out of 5
Muyucmarka Hospedaje Familiar
Calle Huaynapata, 253, Cusco, Cusco

Reviews

7.2

Good

Rating 10 - Excellent. 10 out of 41 reviews" "
Rating 8 - Good. 11 out of 41 reviews" "
Rating 6 - Okay. 16 out of 41 reviews" "
Rating 4 - Poor. 1 out of 41 reviews" "
Rating 2 - Terrible. 3 out of 41 reviews" "

8.2/10

Cleanliness

7.4/10

Staff & service

8.6/10

Amenities

7.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo excelente. Habitaciones comodas confortables con su propio baño. Rico desayuno. Personal super amable y muy centrico 2 minutos a la plaza de armas
Stayed 1 night in Feb 2020
Response from Amilcar on Mar 2, 2020
gracias por sus recomendaciones para nosotros fue un placer haberlos atendido.} esperamos su pronto retorno

6/10 Okay

Maggy

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
We had a car and getting to and from the hotel was very difficult with narrow roads and one way streets The room had no wifi I had to go out into the courtyard to get wifi An animal sh*t outside our door every morning It was disgusting There was no hot water in the sink
Stayed 3 nights in Feb 2020
Response from Amilcar on Feb 11, 2020
Dear it is a pleasure to receive your comments. since it helps us to grow and birndar better, services. We will improve in all your observation, most of them we have already solved

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Amilcar/muyucmarka on Dec 31, 2018
gracias por su visita estimado sr

10/10 Excellent

Sindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for the price
Great stay. Room was spacious, including a full size bed and a twin size bed, a sofa and a table for two. Breakfast was very light and included eggs, two breads, jam, butter, and coffee (this is a typical breakfast of Peruvians in Cusco). The room was clean except for a stain on the comforter that I could not figure out what it was. Getting hot water for a shower was tricky but was great, once figured out. Would stay here again.
Stayed 2 nights in Jul 2017
thanks dear, for your visit to us it was a pleasure to assist you, thanks for your recommendations and comments, for us it is important, we will strive more to improve and provide quality of service, and good facilities Greetings from Cusco-Peru. come back soon

6/10 Okay

Naing

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Close to major plazas, tour services and resturants. Hostel is old but cute and clean. Depends on what room you get. My room was close to the street. The view from my window is Cathedral! and firework at nights on Friday and Saturday. The downside is that, my room was about 50 feet from the Night clubs. Good Luck sleeping at night with music and all the people talking and drinking outside of your window.
Stayed 2 nights in Jun 2017
thanks dear, for your visit to us it was a pleasure to assist you, thanks for your recommendations and comments, for us it is important, we will strive more to improve and provide quality of service, and good facilities Greetings from Cusco-Peru. come back soon

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostal!
Wonderful kind staff who are able to speak English. Awesome location. We stayed here 4 different times between treks and it felt like the perfect home away from home!
Stayed 2 nights in Jun 2017
thanks dear, for your visit to us it was a pleasure to assist you, thanks for your recommendations and comments, for us it is important, we will strive more to improve and provide quality of service, and good facilities Greetings from Cusco-Peru. come back soon

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
They didn't have a room for us
They didn't have a room for us even though I talked to the person who contact me from the hotel the day before

6/10 Okay

Peru traveler

Disliked: Staff & service, property conditions & facilities
Cheap but not great
There were problems at check in as they did not have a room for us ready despite our reservation. Then there was no hot water for the shower. Breakfast was so so. At check out they tried to charge us more than the confirmed price on our reservation.
Response from administracion on Apr 27, 2017
Thanks for the recommendations and comments. We will work to improve the service, your opinion is important to us regards

6/10 Okay

Verified traveller

Good location but disorganized
When we arrived they did not have rooms ready. Prior to traveling I had sent them a message to confirm my stay, and they never responded. At 5:30 am the first night a hotel staff opened the door to the room and was going to give the room to another group even though we had checked in earlier and were sleeping there!! When we checked out they wanted to charge us double what the Expedia confirmation had as the confirmed rate.
Response from administracion on Apr 27, 2017
Thanks for the recommendations and comments. We will work to improve the service, your opinion is important to us regards

8/10 Good

paulson, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and friendly staff
Close to historical Cusco, parque and all.. A flight of Stairs to climb to the hostel.. Good and friendly.
Response from H.F. MUNAY WASI on Oct 1, 2016
mil gracias estimado fue un placer haberlos tenido en nuestro establecimiento. espero que todo le aya gustado, y si hay cosas, mejoraremos en el servicio gracias por sus comentarios y opiniones para nosotros es muy importante: saludos Amilcar

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospedaje with a friendly staff and is close to Plaza de Armas. Shower was a bit finicky and tracking someone down to get breakfast was a challenge at times. Other than that Jesus would happily stay here again.
gracias estimado, por su visita para nosotros fue un placer atenderlos, gracias por sus recomendaciones y comentarios, para nosotros es importante, nos esforzaremos mas para mejorar y brindar calidad de servicio, y buenas instalaciones saludos desde cusco- peru. retornen pronto

6/10 Okay

Edward, Chicago, IL

Liked: Staff & service
Disliked: Room comfort
Decent place just a short walk from Plaza de Armas
Very friendly folks. Spacious room. Hot water in shower. They can provide laundry service. Wifi was decently fast, but could only get a signal in part of the room. No heating, but several layers of covers for the bed. Plaza de Armas is close, although the walk up is steep.
gracias estimado, por su visita para nosotros fue un placer atenderlos, gracias por sus recomendaciones y comentarios, para nosotros es importante, nos esforzaremos mas para mejorar y brindar calidad de servicio, y buenas instalaciones saludos desde cusco- peru. retornen pronto

8/10 Good

Fang

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

6/10 Okay

Peter, Watford

Liked: Cleanliness
Quirky friendly hospedaje.
We had a large room at the front of the hospedaje which had a fab view of the Plaza de Armes and Cusco. It was on ocassions a little noisy with people leaving a nearby night club.
thanks dear, for your visit to us it was a pleasure to assist you, thanks for your recommendations and comments, for us it is important, we will strive more to improve and provide quality of service, and good facilities Greetings from Cusco-Peru. come back soon

10/10 Excellent

MAURICIO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación y trato de sus dueños.

10/10 Excellent

MAURICIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los propietarios muy atentos y serviciales.
Response from SARINA on Jan 12, 2023
gracias por vuestra preferencia ,fue muy grato su estadia, en el hospedaje.

4/10 Poor

Verified traveller

Liked: Cleanliness
Deixou a desejar. Numa escala de 0 a 10, dou 5
Não foi cumprido o café da manhã. O quarto não tem aquecimento, para um local igual Cusco, isso é muito ruim. A localização é boa, pois está a 3min a pé da Plaza de Armas. Wifi tb funcionou sem problemas. Apenas para dormir, atende. Qq outra coisa, não.
Stayed 2 nights in Jul 2022
Response from SARINA on Aug 4, 2022
MIL DISCULPAS..,NO SE NOS SOLICITO DESAYUNO, FALTO COMUNICACION....

2/10 Terrible

Verified traveller

Stayed 8 nights in May 2019
Response from Amilcar on Jun 9, 2019
El Huesped no llego a hospedarse, No se presento en el establecimiento.

6/10 Okay

Verified traveller

언덕에 계단까지 가기 정말 힘들어요. 지도상은 아르마스광장에서 가깝지만 짐들고 가면 욕나옵니다. 택시타고 가면 저렴한가격에 괜찮아요. 호스텔 분위기이고 아침은 정말 간단합니다.
Stayed 2 nights in Jan 2019
Response from AMILCAR/MUYUCMARKA on Jan 14, 2019
GRACIAS POR SU VISITA ESTIMADO.

6/10 Okay

Verified traveller

Stayed 13 nights in Nov 2018
Response from Amilcar/muyucmarka on Dec 31, 2018
gracias por su visita estimado huesped

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy amable el personal, habitaciones espaciosas
Stayed 2 nights in Oct 2018
Response from Amilcar on Oct 29, 2018
gracias estimada fue excelente tenerlos en nuestro establecimiento seguiremos mejorando el servicio para brindar mejores instalaciones y calidad de servicio. vuelvan pronto saludos

8/10 Good

Verified traveller

Liked: Cleanliness
위치는 아르마스 광장근처라 편햇구요, 방을 다른 숙소의 방을 줘는데 너무 추워습니다. 조식은 정말 간단하게 나와요. 빵,과일,잼,커피 이렇게 나오네요.
Stayed 2 nights in Oct 2018

2/10 Terrible

マリア, 日本

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
信用できない
出発前からホテルに連絡をとって空港の送迎をおねがいしてますが、一向に連絡がありませんでした。宿泊料金も10ドルくらい上乗せされて請求されたり、こちらの予約の金額を伝えると税金がかかるからと18%上乗せされて金額が、全然ちがいました。それに加え翌日タクシーを予約したのに、早朝になっても来なくて、ホテルの人は鍵をかけて寝ていました。最悪です。
Stayed 1 night in Feb 2018
Response from Amilcar on Jun 29, 2018
Dear, I felt very much that you had not enjoyed your stay, we are working twice to improve our services and facilities, and provide better quality of service.

8/10 Good

Danny Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La mayoría del personal muy amable, sector con oferta amplia de opciones de comida y diversión así como estación policial cerca que da más seguridad. El wifi bueno pero intermitente.
Stayed 8 nights in Jan 2018
Response from Amilcar on Jan 19, 2018
gracias sr, seguiremos trabajando y mejorando cada dia mas la calidad del servicio, saludos esperamos su pronta retorno

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
serviço satisfatório
local simples mas agradável, boa localização, cama confortável, bom tamanho de quarto e disponibilidade de seus funcionários. pontos negativos: barulho nos corredores e chuveiro um pouco fraco.
Stayed 5 nights in Nov 2017
gracias estimada por sus sujerencias y comentarios seguiremos mejorando el servicio para birndar mejores instalaciones y servicios saludos

6/10 Okay

Richard

Disliked: Property conditions & facilities
Decepción
Es difícil ser objetivo pero lo seré, el lugar no lo recomiendo porque cerca hay unos bares que en la noche se forman unas peleas y tiradera de botella (vidrio) y la policía no hace nada, solamente observa, por otro lado hay que subir unas lomas que cuestan bastante, indistintamente a que ellos lo llamen "vecindad", deben arreglar un poco los propietarios, dado que hay muchos hospedajes mejor ubicados y a mejores precios...otra parte que no vi positivo fue que se nos quedo una mochila y una gorra ambas de marca, luego dejamos la maleta guardada, en ese momento no nos dimos cuenta, pero volvimos a buscar la maleta y nunca nos dijeron o entregaron las cosas "Que PESAR", tal vez no por la pérdida sino la acción...en cambio fue a un supermercado compré un pisco lo pagué y la dependiente me lo llevó porque se me había olvidado, eso se llama HONRADEZ...Cuzco es bonito y colonial, muy pobre sí a cuenta de la corrupción TOTAL!!! pero eso no debe ser impedimento para que quienes vivan del turismo no lo practiquen...Que pena!! pero no volvería a este lugar, aparte que el frio es matador y nos dieron una habitación con un hueco arriba que casi nos mata del frio.
Stayed 5 nights in Sep 2017
AGRADECEMOS SUS COMENTARIOS Y RECOMENDACION: 1, SOBRE LA HUBICACION ESTAMOS A 3 MINUTOS A PLASA DE ARMAS, ES LA MEJOR HUBICACION. 2, SOBRE BARES, YA NO EXISTEN LOS PROPIETARIOS GESTIONAMOS ASI Q SE CERRARON.. 3. SOBRE SUS COSAS DE MARCA,, NOSOTROS NO NOS HEMOS QUEDADO CON NADA,,,, Y AQUI NO SE PIERDE NI UN ALFILER,, CAPAZ ESE MOMENTO NO NOS HEMOS PERCATADO PARA DÁRSELO EN EL MOMENTO. Y NO SE DE QUE CORRUPCIÓN USTED HABLA 4. SOBRE HABITACIONES: LAS CAMAS LLEVAN 4 MANTAS, + CALEFACCION TODAS.. APARTE CUSCO MISMO FRIO DE NOCHE.. 5: USTED HABLA DE SUPERMECADO, DEL FRIO, DE LAS ESCALERAS,, PERO NO HABLA DE LA CALIDAD DE SERVICIO, Y LAS INSTALACIONES QUE OFRECEMOS... GRACIAS POR SUS COMENTARIOS OPINIONES NOS AYUDARA MUCHO Y TENDREMOS ENCUENTA. SALUDOS.

10/10 Excellent

Yonal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy lindo lugar....lindo hotel un poco caro la ciudad
Stayed 4 nights in Oct 2017
AGRADECEMOS LA VISITA DE USTEDES, GRACIAS POR PREFERIRNOS , ESPERAMOS SU PRONTO RETORNO EXCELENTES HUESPEDES SALUDOS

8/10 Good

Marlene Salomão

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom o atendimento, quarto grande boas camas
Atendimento muito bom, Quarto grande boas cama, banheiro razoável/bom. Excelente limpeza . Localização muito boa. Café da manhã suficiente.
Stayed 2 nights in Oct 2017
mil gracias estimada pro su visita para nosotros fue un gusto haberlos tenido en nuestro establecimeinto,,, esperamos su pronto retorno saludos

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
thanks dear, for your visit to us it was a pleasure to assist you, thanks for your recommendations and comments, for us it is important, we will strive more to improve and provide quality of service, and good facilities Greetings from Cusco-Peru. come back soon

6/10 Okay

Janaina

Liked: Cleanliness, room comfort
thanks dear, for your visit to us it was a pleasure to assist you, thanks for your recommendations and comments, for us it is important, we will strive more to improve and provide quality of service, and good facilities Greetings from Cusco-Peru. come back soon

8/10 Good

Erick

Disliked: Room comfort
Zona
por el precio esta muy bien, no esperen lujos ni nada, pero la calidez del personal y la ubicacion hacen que sea una opción. El plus, van por ti al aeropuerto
gracias estimado, por su visita para nosotros fue un placer atenderlos, gracias por sus recomendaciones y comentarios, para nosotros es importante, nos esforzaremos mas para mejorar y brindar calidad de servicio, y buenas instalaciones saludos desde cusco- peru. retornen pronto

6/10 Okay

Atsuki

Disliked: Staff & service, property conditions & facilities, room comfort
アルマス広場に近くて便利 Wi-Fiは弱い
アルマス広場、サクサイワマン遺跡ゲートに近くてロケーションは最高。 フロントも英語Ｏｋです。 ただ、Wi-Fiが弱くて、自分が泊まった1階は室内でWi-Fiが繋がりませんでした。。。 ネットバックパッカーには不向きかもしれません。 従業員は親切で明るいです。
thanks dear, for your visit to us it was a pleasure to assist you, thanks for your recommendations and comments, for us it is important, we will strive more to improve and provide quality of service, and good facilities Greetings from Cusco-Peru. come back soon

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
thanks dear, for your visit to us it was a pleasure to assist you, thanks for your recommendations and comments, for us it is important, we will strive more to improve and provide quality of service, and good facilities Greetings from Cusco-Peru. come back soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
thanks dear, for your visit to us it was a pleasure to assist you, thanks for your recommendations and comments, for us it is important, we will strive more to improve and provide quality of service, and good facilities Greetings from Cusco-Peru. come back soon

6/10 Okay

José Luis, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicacion
La habitacion cuenta con lo necesario, sin lujos. Suficiente para pasar la noche.
Response from Amilcar on Dec 14, 2016
gracias estimado sr, por sus recomendaciones y comentarios, seguiremos trabajando para brindar un mejor servicio, de calidad.

10/10 Excellent

Salomon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comodo y centrico
Buena atencion del personal, la habitacion comoda y muy limpia. El desayuno es sencillo, pan, huevo mantequilla, mermelada , cafe/mate de coca /te pero para el precio esta muy bien. La señal del wifi aveces pierde la conexion pero la mayor parte del tiempo es excelente. Es complicado llegar por cuenta propia ya que hay tres calles con el mismo nombre, es mejor solicitar el traslado de aeropuerto-hotel.
Response from General Manager on Jan 6, 2017
gracias estimado por sus recomendaciones y comentarios , para nosotros es importante su opinion seguiremos trabajando y mejorando el servicio. saludos Amilcar

6/10 Okay

Verified traveller

Liked: Room comfort
Response from General Manager on Oct 20, 2016
gracias por la preferencia.estimado huesped, seguiremos mejorando el servicio. y esperamos su pronta retorno a cusco.

8/10 Good

Joannie, Gatineau

Liked: Cleanliness, staff & service, property conditions & facilities
Superb views
Would have been perfect if we'd some hot water in the shower. However the staff is of very good service and is always ready to help make your stay in Cusco better. Would stay again.
thanks dear, for your visit to us it was a pleasure to assist you, thanks for your recommendations and comments, for us it is important, we will strive more to improve and provide quality of service, and good facilities Greetings from Cusco-Peru. come back soon

10/10 Excellent

Juan Camilo, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena atención, serviciales, solucionan contratiempos con facilidad, hotel y habitación aseada y ordenada, buena ubicación.
gracias estimado, por su visita para nosotros fue un placer atenderlos, gracias por sus recomendaciones y comentarios, para nosotros es importante, nos esforzaremos mas para mejorar y brindar calidad de servicio, y buenas instalaciones saludos desde cusco- peru. retornen pronto

6/10 Okay

Gabriel de Oliveira, São Paulo

Liked: Cleanliness, room comfort
O hotel se localiza muito perto do centro de Cusco, facilitando todos os passeios, alimentação e qualquer necessidade. A estrutura do hotel não é boa, porém o quarto compensa. O quarto é amplo e bem confortável. Já o chuveiro, é péssimo! Cai pouca água e não tem regulador de temperatura. A água está muito gelada ou muito quente. Café da manhã é bem simples e com poucas opções. Os funcionários do hotel são gentis, porém nem tudo que me prometeram foi cumprido. Fechei diversos passeios com eles e tive alguns desafios. Na conversão do dólar para o soles, sempre ganhavam em cima.
gracias estimado, por su visita para nosotros fue un placer atenderlos, gracias por sus recomendaciones y comentarios, para nosotros es importante, nos esforzaremos mas para mejorar y brindar calidad de servicio, y buenas instalaciones saludos desde cusco- peru. retornen pronto

8/10 Good

Aaron, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me alojé una noche. Todo estuvo muy bien. La habitación asignada era cómoda y tuve una noche tranquila. La atención por parte del personal del hotel fue muy buena.
Response from General Manager on Sep 17, 2016
mil gracias estimado. agradecemos su preferencia. y esperamos siempre su pronto retorno a cusco. saludos Amilcar