Cumming Vacation Rentals

"The room was filthy upon arrival and clearly had not been properly cleaned. In addition to the poor condition of the room, the staff was extremely rude and unaccommodating when we brought these issues to their attention. They showed little concern and made no effort to resolve the situation. And they make you park in the regular parking lot and it’s not other place to park. Room smelled like pool water The hotel also advertises a pool, and it was around 75 degrees outside, yet the pool was closed with no prior notice. This was one of the amenities we specifically looked forward to and part of the reason we chose this property. Overall, the lack of cleanliness, poor customer service, and unavailable amenities made for a very disappointing stay. I would appreciate management reviewing this situation and addressing it appropriately."

"Did not get my deposit back Bartender have my card to someone else then demanded a tip only One mirowave to serve that size hotel otherwise good stay"

"Great stay"

"Yes"

"Wifi was dropping in the late afternoon on some days. "

"The Hotel itself is nice and staff friendly. We booked based upon price advertised on Hotels.com however the price advertised did not include an additional parking of $17 per night. "

"AC gets warm overnight Pool right at reception area, really?? Wet hallway right before elevators because pool is right there at reception. "

"Room not clean bead look like it was slept in "

"Awesome "