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Iron/ironing board, free WiFi, wheelchair access
Iron/ironing board, free WiFi, wheelchair access
TV
Iron/ironing board, free WiFi, wheelchair access
Guests rated this property 2.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air conditioning
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Personal protective equipment

Explore the area

    Popular LocationAgora Theater & Ballroom8 min walk
    Popular LocationEast 4th Street4 min drive
    Popular LocationProgressive Field7 min drive
    AirportCleveland, OH (CLE-Hopkins Intl.)16 min drive

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  • Standard Room, Non Smoking

    Room amenities

    • 1787 sq ft
    • Sleeps 2
    More detailsStandard Room, Non Smoking
  • Basic Room, 1 Single Bed, Accessible

    Room amenities

    • 1701 sq ft
    • Sleeps 2
    More detailsBasic Room, 1 Single Bed, Accessible
  • Room, 1 King Bed, Non Smoking

    Room amenities

    • 204 sq ft
    • Sleeps 2
    More detailsRoom, 1 King Bed, Non Smoking
  • Room, 1 Queen Bed, Non Smoking

    Room amenities

    • 205 sq ft
    • Sleeps 2
    More detailsRoom, 1 Queen Bed, Non Smoking
  • Standard Double Room, 2 Double Beds

    Room amenities

    • 205 sq ft
    • Sleeps 4
    More detailsStandard Double Room, 2 Double Beds

About this area

Cleveland

University Hotel & Suites is located in Cleveland. Children's Museum of Cleveland and Agora Theater & Ballroom are cultural highlights of the area. Looking to enjoy an event or a match? See what's going on at Rocket Mortgage FieldHouse or Progressive Field. Our guests appreciate the hotel's location for the sightseeing.
Visit our Cleveland travel guide
View in a map
Popular Location

What's nearby

  • Agora Theater & Ballroom - 8 min walk
  • East 4th Street - 4 min drive
  • Progressive Field - 7 min drive
  • Rocket Mortgage FieldHouse - 7 min drive
  • Cleveland Arcade - 10 min drive

Getting around

  • Cleveland Station - 12 min drive
  • East 34th-Campus Station - 3 min drive
  • AirportCleveland, OH (CLE-Hopkins Intl.) - 16 min drive

Restaurants

  • Szechuan Gourmet - 8 min walk
  • Wonton Gourmet & BBQ - 11 min walk
  • Superior Pho - 16 min walk
  • Rascal House - 16 min walk
  • Cibréo Italian Kitchen - 19 min walk

About this property

University Hotel & Suites

Hotel with free parking, near Children's Museum of Cleveland
This smoke-free hotel features coffee/tea in a common area, laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, an arcade/games room, multilingual staff and a TV in a common area are on-site. All 161 rooms offer free WiFi, fridges and TVs with satellite channels. Free local calls, hairdryers and free toiletries are among the other amenities that guests will find.
University Hotel & Suites offers 161 forms of air-conditioned accommodation with a hairdryer and free toiletries. Televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free extended parking
  • Free RV/bus/truck parking

Food and drink

  • Coffee/tea in a common area

Things to do

  • Arcade/games room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • Chinese
  • English
  • Spanish

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in between 4:00 PM and 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per day
Dogs only
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 17.0 per stay.
Cots (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 17.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

University Hotel Cleveland
University & Suites Cleveland
University Hotel & Suites Hotel
University Hotel & Suites Cleveland
University Hotel & Suites Hotel Cleveland

Frequently asked questions

Can I cancel my reservation for free at University Hotel & Suites and receive a full refund?
Yes, University Hotel & Suites offers free cancellation on select room rates, because flexibility matters! Please refer to University Hotel & Suites cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at University Hotel & Suites?
As of Sep 23, 2020, prices found for a 1-night stay for 2 adults at University Hotel & Suites on Oct 1, 2020 start from CA $100, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is University Hotel & Suites pet-friendly?
Yes, dogs are allowed at this property. There's a fee of USD 25 per pet, per day. Service animals are exempt from fees.
How much is parking at University Hotel & Suites?
Self-parking and extended parking are free at this property.
What time is check-in at University Hotel & Suites?
Check-in is from 4:00 PM to 2 AM.
What time is check-out at University Hotel & Suites?
Checkout is at 11 AM.
Where is University Hotel & Suites located?
Situated in Cleveland, this hotel is within a 10-minute walk of Children's Museum of Cleveland and Agora Theater & Ballroom. Cleveland State University and Progressive Field are also within 2 mi (3 km). East 34th-Campus Station is 28 minutes by foot.
2.2
986 reviews
5 - Excellent
49
4 - Good
114
3 - Okay
216
2 - Poor
234
1 - Terrible
373

2.2/5

Cleanliness

2.8/5

Staff & service

1.9/5

Amenities

1.9/5

Property conditions & facilities

1/5 Terrible

Stayed 1 night in Sep 2020

1/5 Terrible

Travelled with family, Business traveller
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK THIS PLACE. The pictures are misleading, the rooms do not looks like that. It’s being renovated but has not been shut down for renovation, exposing customers to hazardous construction materials. The place is not cleaned daily even in the middle of a pandemic, and the front desk will tell you they’re not the billing party when you ask for a refund, but they are, and they will not pick up calls, making refunds impossible. I’m reporting this place.
Stayed 1 night in Aug 2020

1/5 Terrible

Stayed 1 night in Jul 2020

1/5 Terrible

Business traveller, Travelled with group
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Their System was down and i am still waiting On My refund.
Stayed 2 nights in Jun 2020

1/5 Terrible

Business traveller, Travelled with partner
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was old dirty needs Updating not in a secure area.
Stayed 1 night in Jun 2020

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