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University Hotel & Suites

Star Rating
2 out of 5

Information

Reviews

2.2 / 5
1,766 reviews

Amenities

  • Free WiFi
  • Free Parking
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Children's Museum of Cleveland
    7 min walk
  • Popular Location
    Agora Theater & Ballroom
    8 min walk
  • Popular Location
    Cleveland State University
    14 min walk
  • Airport
    Cleveland, OH (CLE-Hopkins Intl.)
    16 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Room, 1 Queen Bed, Non Smoking

    Room Amenities

    • Sleeps 2
    More details
  • Basic Room, 1 Single Bed, Accessible

    Room Amenities

    • Sleeps 2
    More details
  • Standard Double Room, 2 Double Beds

    Room Amenities

    • Sleeps 4
    More details
  • Room, 1 King Bed, Non Smoking

    Room Amenities

    • Sleeps 2
    More details

About this area

Cleveland

University Hotel & Suites is located in Cleveland. Rock and Roll Hall of Fame and Great Lakes Science Center are cultural highlights, and some of the area's popular attractions include Greater Cleveland Aquarium and Cleveland Metroparks Zoo. Looking to enjoy an event or a game? See what's going on at Progressive Field or Rocket Mortgage FieldHouse. Our guests appreciate the hotel's central location.

What's nearby

  • Popular Location
    Children's Museum of Cleveland - 7 min walk
  • Popular Location
    Agora Theater & Ballroom - 8 min walk
  • Popular Location
    Cleveland State University - 14 min walk
  • Popular Location
    Wolstein Center - 17 min walk
  • Popular Location
    PlayhouseSquare Centre - 20 min walk

Getting around

  • Cleveland Station - 8 min drive
  • East 34th-Campus Station - 3 min drive
  • Cleveland, OH (CLE-Hopkins Intl.) - 16 min drive

About this property

University Hotel & Suites

Along with coffee/tea in a common area, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, an arcade/games room, multilingual staff and a TV in a common area are on-site. All 161 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and TVs with satellite channels. Other amenities available to guests include free local calls, hairdryers and free toiletries.

Policies

Check-in

Check-in between 3:30 PM - 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 17.0 per stay.
  • Cribs (infant beds) are not available.

Pets

  • Pets are allowed for an extra charge of USD 25 per pet, per day.
  • Dogs only
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: USD 25 per pet, per day
  • Rollaway bed fee: USD 17.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking

  • Free self parking
  • Free long-term parking
  • Free RV, bus, truck parking

Food and Drink

  • Food and drink
  • Coffee/tea in a common area

Things to do

  • Game room

Family friendly

  • Refrigerator
  • Family property
  • Free WiFi
  • Laundry facilities
  • Arcade/game room

Conveniences

  • ATM/banking
  • Elevator/lift

Guest Services

  • Laundry service
  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff

Accessibility

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Room amenities

Bedroom

  • Air conditioning
  • Rollaway beds (surcharge)

Bathroom

  • Hair dryer
  • Shower/tub combination
  • Private bathroom
  • Free toiletries

Entertainment

  • TV
  • Satellite channels

Food and Drink

  • Coffee/tea maker
  • Refrigerator

More

  • Iron/ironing boards
  • Connecting/adjoining rooms available
2.2

Guest rating

5 - Excellent
79
4 - Good
182
3 - Okay
407
2 - Mediocre
439
1 - Poor
659
2.2
Cleanliness
2.8
Service and Staff
2.0
Amenities
1.9
Property condition

4/5 Good

This traveller didn’t leave comments with their review
Stayed 2 nights in Sep. 2019

1/5

This traveller didn’t leave comments with their review
Stayed 1 night in Sep. 2019

3/5

Card key never worked and clogged toilet were se of the highlights of my stay

Stayed 2 nights in Sep. 2019

1/5

I wish I would’ve taken more pictures. This place should be condemned. The place was disgusting! The elevators do not work very well! My husband went to the 4th floor and the doors wouldn’t open, plus when they did get them open it wasn’t even level with the floor. Also, the elevator wouldn’t even go to the 5th floor. Our AC unit barely worked, the blow dryer didn’t work, the toilet leaked, it was just plain dirty. The only good thing about the hotel was that the staff were nice. I do NOT recommend staying here!!

Stayed 1 night in Sep. 2019

2/5

Staff was very nice and helpful yet the bedroom was clean. There was hair on the bed sheets, the AC didn’t cool the room, and there wasn’t toilet paper.

Stayed 1 night in Aug. 2019

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