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Residence Inn By Marriott Cleveland Downtown

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Pillowtop beds, in-room safe, desk, laptop workspace
Studio, Multiple Beds, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace
Studio, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace

Overview of Residence Inn By Marriott Cleveland Downtown

Residence Inn By Marriott Cleveland Downtown

3.0 star property

8.6/10 Excellent

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Kitchen
  • Gym
Map
527 Prospect Ave E, Cleveland, OH, 44115

Explore the area

  • Popular LocationProgressive Field6 min walk
  • Popular LocationFirstEnergy Stadium18 min walk
  • Popular LocationRock and Roll Hall of Fame19 min walk
  • AirportCleveland, OH (CLE-Hopkins Intl.)15 min drive

Room options

About this area

Cleveland

Residence Inn By Marriott Cleveland Downtown is located in Downtown Cleveland, a neighborhood in Cleveland, and is in the entertainment district and near a metro station. Allen Theatre and City Hall are local landmarks, and the area's natural beauty can be seen at Cuyahoga Valley National Park and Lake Erie. Looking to enjoy an event or a game while in town? See what's happening at Rocket Mortgage FieldHouse or Progressive Field.

What's nearby

  • East 4th Street - 1 min walk
  • Cleveland Arcade - 4 min walk
  • Progressive Field - 6 min walk
  • FirstEnergy Stadium - 18 min walk
  • Rock and Roll Hall of Fame - 19 min walk

Getting around

  • Cleveland Station - 3 min drive
  • Tower City-Public Square Station - 7 min walk
  • Cleveland Hopkins International Airport (CLE) - 15 min drive

Restaurants

  • Society Lounge - 2 min walk
  • Erie Island Coffee Company - 2 min walk
  • Mabel's BBQ - 3 min walk
  • Butcher & The Brewer - 3 min walk
  • Pickwick and Frolics - 3 min walk

About this property

Residence Inn By Marriott Cleveland Downtown

3-star hotel located in Downtown Cleveland
Free to-go breakfast, a free grocery shopping service, and a shopping mall on site are just a few of the amenities provided at Residence Inn By Marriott Cleveland Downtown. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
Other perks at this hotel include:
  • Valet parking (surcharge), express check-out, and free newspapers
  • A front desk safe, ATM/banking services, and coffee/tea in the lobby
  • A computer station, a vending machine, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 175 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews say good things about the clean, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Pillowtop mattresses, sofa beds, and rollaway/extra beds (surcharge)
  • Free toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Separate sitting areas, kitchens, and refrigerators

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of CovidClean (Safehotels - global expert) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device

Safety measures

Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 39.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Shopping mall

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry cleaning service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business center
  • Computer station
  • Conference space (3400 square feet)
  • Meeting rooms - 5

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Desk chair
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
2 per room (up to 15 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 39.00 per night (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

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Frequently asked questions

Is Residence Inn By Marriott Cleveland Downtown pet-friendly?

Yes, this property allows pets (limit 2 per room) with a maximum weight of up to 15 lbs per pet. There's a fee of USD 100.00 per accommodation, per stay.

How much does it cost to stay at Residence Inn By Marriott Cleveland Downtown?

As of Feb 3, 2023, prices found for a 1-night stay for 2 adults at Residence Inn By Marriott Cleveland Downtown on Feb 23, 2023 start from CA $148.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Residence Inn By Marriott Cleveland Downtown?

Valet parking is available for USD 39.00 per night.

What time is check-in at Residence Inn By Marriott Cleveland Downtown?

Check-in is from 4 PM - midnight.

What time is check-out at Residence Inn By Marriott Cleveland Downtown?

Check-out is at 11 AM.

Where is Residence Inn By Marriott Cleveland Downtown located?

Located in Downtown Cleveland, this hotel is 0.1 mi (0.1 km) from East 4th Street and 1 mi (1.6 km) from Rock and Roll Hall of Fame. Rocket Mortgage FieldHouse and The Corner Alley are also within 5 minutes. Tower City-Public Square Station is 7 minutes by foot and Cleveland Station is 22 minutes.

Can I cancel my reservation for free at Residence Inn By Marriott Cleveland Downtown and receive a full refund?

Yes, Residence Inn By Marriott Cleveland Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Residence Inn By Marriott Cleveland Downtown cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.6

Excellent

Rating 10 - Excellent. 589 out of 1015 reviews" "
" "10 - Excellent 58%
Rating 8 - Good. 240 out of 1015 reviews" "
" "8 - Good 24%
Rating 6 - Okay. 86 out of 1015 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 66 out of 1015 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 34 out of 1015 reviews" "
" "2 - Terrible 3%

8.7/10

Cleanliness

8.9/10

Staff & service

8.1/10

Amenities

8.6/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

8/10 Good

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Pros: Friendly service at the front desk, bar, valet (although we ultimately did not use valet as it was full), and housekeeping. Seemed clean. Cons: I did not realize that valet parking was not guaranteed. We did not want to risk paying $40, utilizing the in/out privileges and losing our spot, so we parked in the lot next door for considerably less expense.

8/10 Good

Katrina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location and a very unique hotel. The building is very nice. Our room was very clean and large..not luxurious...but great for a family getaway.

4/10 Poor

Darkhan

Stayed 1 night in Oct 2022

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to casino and arena
Stayed 1 night in Oct 2022

8/10 Good

michelle

Travelled with family
Liked: Staff & service, room comfort
Needs some attention
We chose Residence Inn because we often stay at other Residence Inn properties, but this was not worth the price...the room was not very clean (mold on tub caulking, hair on bathroom floor, finger prints on microwave and fridge, etc). It was also worn (ceiling tile stained and uneven). No view at all, other than of roof with a dead bird and trash. Breakfast was ok, but there was no fruit..not a big deal though. Bed was great, staff was friendly and helpful. Location was great (walked to and from Playhouse Square).
Stayed 1 night in Oct 2022

10/10 Excellent

Melissa

Stayed 1 night in Oct 2022

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cleveland is my home, but my husband and I stayed overnight downtown after a concert, and it was our first time at this particular hotel. The room that I reserved was no longer available, so the front desk gave us an upgrade which was totally unexpected. Thank you to the staff for a wonderful visit. The next time we decide to make it a whole night out, we'll stay at the Residence Inn!
Stayed 1 night in Oct 2022

6/10 Okay

Jennifer

Liked: Staff & service, room comfort
Not worth the price
The price was not worth what we got in our "suite". The room is old and tired. There is mold/mildew in the very basic tub. The light switch for the bathroom is on the outside of the door so you can't go in the bathroom without disturbing someone in the bedroom with lights. There is no self-parking and the valet was so over-burdened, we waited over 40 minutes to get valet service when checking in. The location is amazing! The staff, even overworked, is friendly and professional. The bed is comfortable.
No working vent in the bathroom, walls/ceiling dirty
mold/mildew in very basic tub
Ripped shower curtain
Walls/Ceiling need refreshed as the paint is bubbling. The crown molding is dirty and has cob webs
Stayed 2 nights in Oct 2022

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant loved fireplace in room very spacious
Stayed 1 night in Oct 2022