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Renaissance Cleveland Hotel

Photo gallery for Renaissance Cleveland Hotel

Primary image
Premium bedding, in-room safe, desk, laptop workspace
Living area | TV, pay movies
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Renaissance Cleveland Hotel

Renaissance Cleveland Hotel

4.0 star property

3.8/5 Good

Popular amenities

  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
  • Parking available
24 Public Sq, Cleveland, OH, 44113

Explore the area

  • AirportCleveland, OH (CLE-Hopkins Intl.)15 min drive

Room options

About this area


Located in Downtown Cleveland neighborhood, Renaissance Cleveland Hotel is connected to a shopping center. Great Lakes Science Center and Rock and Roll Hall of Fame are cultural highlights of the area. Looking to enjoy an event or a game? See what's going on at Rocket Mortgage FieldHouse or Progressive Field. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's location for the sightseeing.

Getting around

  • Cleveland Station - 5 min drive
  • Tower City-Public Square Station - 7 min walk
  • Cleveland Hopkins International Airport (CLE) - 15 min drive

About this property

Renaissance Cleveland Hotel

4-star historic hotel in the heart of Downtown Cleveland
Near Progressive Field and Rock and Roll Hall of Fame, Renaissance Cleveland Hotel provides a casino, a shopping mall on site, and dry cleaning/laundry services. For those looking to try their luck, this hotel boasts 5 casino VIP rooms, 1300 slot machines, and 100 casino gaming tables. Be sure to enjoy a meal at Sans Souci, the onsite restaurant. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a bar and a gym.
You'll also find perks like:
  • Full breakfast (surcharge), valet parking (surcharge), and a banquet hall
  • A front desk safe, wedding services, and luggage storage
  • A 24-hour front desk, smoke-free premises, and express check-out
  • Guest reviews say good things about the helpful staff and location
Room features
All guestrooms at Renaissance Cleveland Hotel boast perks such as premium bedding and laptop-friendly workspaces, in addition to amenities like air conditioning and safes. Guest reviews speak positively of the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • TVs with premium channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of WELL Health-Safety Rating (IWBI) and Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities


  • Available in all rooms: WiFi (USD 13.95 per day)
  • Available in some public areas: WiFi (USD 15.95 per day), Wired Internet (surcharge)

Parking and transportation

  • Self parking on site (USD 34 per day; includes in/out privileges)
  • Valet parking on site (USD 39 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 15.00-25.00 for adults and USD 10.00-20.00 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Sans Souci
  • Lobby Court Bar

Things to do

  • Fitness center
  • Shopping mall

Family friendly

  • Free cribs/infant beds


  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space (64834 square feet)
  • Meeting rooms


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant


  • 100 casino gaming tables
  • 1300 casino slot machines
  • 5 casino VIP rooms
  • Casino (100000 square feet of space)
  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding


  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels


  • Cable channels
  • Pay movies
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker


  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe

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Check-in from 4 PM - 2:00 AM
Minimum check-in age - 21


Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 15.00 and USD 25.00 for adults, USD 10.00 and USD 20.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 13.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 15.95 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 15.95 per day (rates may vary)
  • Self parking fee: USD 34 per day (in/out privileges)
  • Valet parking fee: USD 39 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Cleveland Hotel
Cleveland Hotel Renaissance
Cleveland Renaissance
Cleveland Renaissance Hotel
Hotel Cleveland
Hotel Renaissance Cleveland
Renaissance Cleveland
Renaissance Cleveland Hotel
Renaissance Hotel Cleveland
Renaissance Cleveland Hotel Ohio
Renaissance Cleveland
Renaissance Cleveland Hotel Hotel
Renaissance Cleveland Hotel Cleveland
Renaissance Cleveland Hotel Hotel Cleveland

Frequently asked questions

Is Renaissance Cleveland Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Renaissance Cleveland Hotel?

As of Oct 2, 2022, prices found for a 1-night stay for 2 adults at Renaissance Cleveland Hotel on Oct 23, 2022 start from CA $217.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Renaissance Cleveland Hotel?

Self parking is available for USD 34 per day. Valet parking is available for USD 39 per day.

What time is check-in at Renaissance Cleveland Hotel?

Check-in is from 4 PM - 2:00 AM.

What time is check-out at Renaissance Cleveland Hotel?

Check-out is at 11 AM.

Where is Renaissance Cleveland Hotel located?

Located in Downtown Cleveland, this historic hotel is within a 10-minute walk of JACK Cleveland Casino and Huntington Convention Center of Cleveland. FirstEnergy Stadium and Rocket Mortgage FieldHouse are also within 15 minutes. Tower City-Public Square Station is 7 minutes by foot and Cleveland Station is 21 minutes.

Can I cancel my reservation for free at Renaissance Cleveland Hotel and receive a full refund?

Yes, Renaissance Cleveland Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Renaissance Cleveland Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 5 - Excellent. 364 out of 1000 reviews
5 - Excellent 36%
Rating 4 - Good. 298 out of 1000 reviews
4 - Good 30%
Rating 3 - Okay. 153 out of 1000 reviews
3 - Okay 15%
Rating 2 - Poor. 101 out of 1000 reviews
2 - Poor 10%
Rating 1 - Terrible. 84 out of 1000 reviews
1 - Terrible 8%




Staff & service




Property conditions & facilities



2/5 Poor

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
I very much enjoyed the architecture of this property. It was beautiful. Upon entrance, the staff was very friendly and kind. I MUCH expected these rooms to look as pictured, but ours, 1008 was VERY outdated and VERY disgusting. I called down to the front desk to ask if someone could be sent to clean our room. I was told no because they had the Lincoln Electric banquet and several other events (a wedding) happening and the staff was limited. I asked for another room, but they were unable to accommodate that. We booked this room on a whim as our airbnb had bed bugs. This was the ONLY hotel in downtown cleveland that even had a room. I felt lucky -- however, we paid $586.56 for ONE NIGHT at this place. The rooms (at least ours) was equivalent to a room we could've gotten for $100. There was dust EVERYWHERE, our soap in our bathroom was used, the toilet and shower weren't cleaned prior (there were hairs and urine stains on the toilet seat), our bed was barely made, stains all over the carpet, musty smell in the room, and nasty stains on the walls. The ONLY thing I liked about this room in particular was that the bed was free of bed bugs and the mattress was clean. I am so disappointed and had I gotten a chance to see this room prior to booking, I would've stayed in Independence and ubered to downtown. The only other good thing about this hotel is it is nice on arrival and it is centrally located to everything. I desperately would like to recover some of my funds if possible.
Stayed 1 night in Sep 2022

1/5 Terrible

Business traveller
Disliked: Cleanliness, property conditions & facilities
My stay was so uncomfortable. The hotel is old and has clearly not been properly cleaned. There was trash in the bin when I checked into the room. Called front desk to ask if the room was cleaned. They said yes and they’d have someone come and clear the bin. That was never done. I then found the filthiest air vent I’ve ever seen. Had to change rooms and the vent was similar in the second room. I was then moved a 3rd time to a less filthy room. The bed linens and towels were questionable so I barely slept and definitely did not use the towels. I notified via a letter at the front desk that Room service would not actually change your linens and towels but to give them to you so you could do it yourself, Wild. The surroundings were very sketchy also which made staying in the hotel and going outside the hotel both uncomfortable. I definitely would not stay here again.
Stayed 6 nights in Sep 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So easy to walk to everything. Restaurants, sporting stadiums and casino right next door. Always enjoy staying at the Renaissance.
Stayed 1 night in Sep 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
Walkable to baseball & football stadiums with easy transit access to/from airport; older rooms but clean (torn curtains/carpet)!!!
Stayed 4 nights in Aug 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
When I booked the Renaissance I was looking for a place within easy walking distance of progressive field. But the Renaissance was so much more. From the valet staff to the check in staff everyone was so friendly and helpful. The room was clean and comfortable. If we come back to Cleveland this is definitely where we will stay!
Stayed 1 night in Aug 2022

3/5 Okay

Disliked: Cleanliness, amenities
Room was Dated and Dirty
Stayed 1 night in Aug 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice center square location. Food and dinning are a few blocks away. The issue was parking is horrible in that area.
Stayed 1 night in Aug 2022

1/5 Terrible

Disliked: Staff & service
No hot water in shower. Returned to hotel at 11:00pm, had walk around to find valet person for my car.
Stayed 2 nights in Aug 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient to walk to the stadium where we had tickets. I thought that we had a refrigerator and coffee maker at least in the room for what we paid per night but we did not and we also did not get free wifii.
Stayed 1 night in Aug 2022