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Downtown Cleveland
Downtown Cleveland
Guest rating 3.5+
Guest rating 3.5+

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Overall score and ratings

3.8

Good

Rating 5 - Excellent. 351 out of 965 reviews
5 - Excellent 36%
Rating 4 - Good. 306 out of 965 reviews
4 - Good 32%
Rating 3 - Okay. 139 out of 965 reviews
3 - Okay 14%
Rating 2 - Poor. 92 out of 965 reviews
2 - Poor 10%
Rating 1 - Terrible. 77 out of 965 reviews
1 - Terrible 8%

3.9/5

Cleanliness

4.1/5

Staff & service

3.5/5

Amenities

3.7/5

Property conditions & facilities

3.8/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here and the history of the building!
Stayed 1 night in Apr 2022

2/5 Poor

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Tub and bathroom were dirty. Looked like they hadn’t been cleaned between guest. Elevators were dirty and dusty and felt unsafe to get on, I mostly used the steps, especially in the garage. Parking was terrible, guest literally parked anywhere and made finding spaces difficult. Overall experience was not great. Would not recommend or stay again!
Stayed 1 night in Apr 2022

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible view and noise and room. Disgusting
Stayed 1 night in Apr 2022

3/5 Okay

Travelled with partner
Liked: Staff & service
Due to intoxicated wedding reception guests clogging the elevators, we were forced to take the stairs, which were littered with discarded lighters, beer and pop cans and articles of clothing.
Stayed 1 night in Apr 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like that if u park in the garage there is not a entrance from garage to hotel you have to walk outside and into the front doors of the hotel
Stayed 1 night in Apr 2022