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Comfort Inn

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Pool
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Comfort Inn

Comfort Inn

2.5 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationThistledown Racetrack10 min drive
  • Popular LocationCleveland Metroparks Zoo16 min drive
  • Popular LocationWest Side Market16 min drive
  • AirportCleveland, OH (CLE-Hopkins Intl.)18 min drive

Choose dates to view prices

About this area

Independence

Located in Independence, Comfort Inn is in the city center and near the airport. Rock and Roll Hall of Fame and Christmas Story House are cultural highlights, and some of the area's popular attractions include Cleveland Metroparks Zoo and Cleveland Arcade. Greater Cleveland Aquarium and Great Lakes Science Center are not to be missed.
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Popular Location

What's nearby

  • Thistledown Racetrack - 10 min drive
  • Progressive Field - 14 min drive
  • Cleveland Metroparks Zoo - 16 min drive
  • West Side Market - 16 min drive
  • MGM Northfield Park - 20 min drive

Getting around

  • Cleveland Station - 15 min drive
  • East 55th Station - 10 min drive
  • Cleveland Hopkins International Airport (CLE) - 18 min drive

Restaurants

  • Bonefish Grill — 5 min walk
  • Outback Steakhouse — 7 min walk
  • Melt Bar & Grilled — 7 min walk
  • DiBella’s Subs — 8 min walk
  • Slyman's Tavern — 11 min walk

About this property

Comfort Inn

Hotel with free breakfast, near Cuyahoga Valley National Park
Along with a 24-hour business center, this smoke-free hotel has coffee/tea in a common area and dry cleaning. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and free newspapers are onsite. All 89 rooms offer comforts like premium bedding and pillow menus, plus free WiFi and Smart TVs with digital channels. Guests will also find coffee makers, free local calls, and hair dryers.
Comfort Inn offers 89 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 32-inch Smart televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Swimming pool

Family friendly

  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service

Languages spoken

  • English
  • Polish

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - May 2016
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch Smart TV
  • Digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Independence
Independence
Guest rating 3.5+
Guest rating 3.5+
Free WiFi
Free WiFi
Parking included
Parking included
Business-friendly
Business-friendly
Hotel
Hotel
2 star
2 star

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Independence
Comfort Inn Independence
Comfort Inn Hotel
Comfort Inn Independence
Comfort Inn Hotel Independence

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 242 out of 762 reviews
5 - Excellent 32%
Rating 4 - Good. 316 out of 762 reviews
4 - Good 41%
Rating 3 - Okay. 124 out of 762 reviews
3 - Okay 16%
Rating 2 - Poor. 55 out of 762 reviews
2 - Poor 7%
Rating 1 - Terrible. 25 out of 762 reviews
1 - Terrible 3%

4.0/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.8/5

Property conditions & facilities
Write a review

2/5 Poor

Travelled with partner
Disliked: Amenities, property conditions & facilities
You could see the downtown Cleveland skyline from the property, which was kind of neat. But there was no refrigerator or microwave in our room. We only had a bathmat. We had to ask for towels and wash cloths at the front desk. There were only two little partial rolls of toilet paper in the bathroom. I'll give them the benefit of the doubt that maybe things weren't up to par because of being understaffed due to Covid, but we probably won't choose this hotel in the future. The staff was pleasant and apologetic, and fixed our problem immediately.
Stayed 1 night in Jun 2021

3/5 Okay

Travelled with partner
Liked: Staff & service
Nestled back in a nice, somewhat wooded, private area. Friendly staff. Rooms need updated. Very strong musty odor in room.
Stayed 1 night in Jun 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It a lovely and quiet place to be. Worth every penny of the money
Stayed 12 nights in Apr 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
older facility but clean
Stayed 2 nights in Apr 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
trash that was put outside the room and they didn't replace the liner
Stayed 4 nights in Apr 2021