Title: The Chicago Hotel Collection - Millennium Park - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Chicago Hotel Collection - Millennium Park Art Deco hotel with a coffee shop and a restaurant ![Dining](https://images.trvl-media.com/lodging/7000000/6680000/6676700/6676612/92647dc9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Children's area](https://images.trvl-media.com/lodging/7000000/6680000/6676700/6676612/43d5e943.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/7000000/6680000/6676700/6676612/9438360d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/7000000/6680000/6676700/6676612/937b583e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/7000000/6680000/6676700/6676612/a662f349.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Chicago Hotel Collection - Millennium Park, near Lake Michigan, offers a restaurant, coffee shop/cafe, and free in-room WiFi. Its location is within walking distance of Millennium Park, and express check-in/check-out services add convenience to your stay. 5.2 ## Popular amenities - Room service - Pet-friendly - Kitchen - Laundry - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=6676612&PinnedHotelID=6676612&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=6676612&PinnedHotelID=6676612&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 5 - Nov. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=6676612&PinnedHotelID=6676612&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=6676612&PinnedHotelID=6676612&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=6676612&PinnedHotelID=6676612&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=6676612&PinnedHotelID=6676612&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=6676612&PinnedHotelID=6676612&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=6676612&PinnedHotelID=6676612&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ![1 bedroom, individually furnished, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/7000000/6680000/6676700/6676612/0423d38d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 Queen Bed, Kitchen, Courtyard View ### Highlights Separate sitting area Individually furnished Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher LCD TV Separate bedroom - 146 sq ft - Sleeps 2 - 1 Queen Bed ![1 bedroom, individually furnished, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/7000000/6680000/6676700/6676612/ff2aa511.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Suite, 2 Bedrooms, Kitchen, City View ### Highlights Separate sitting area Individually furnished Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher LCD TV Separate bedroom - 2 bedrooms - City view - Sleeps 6 - 2 Queen Beds and 1 Queen Sofa Bed ![1 bedroom, individually furnished, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/7000000/6680000/6676700/6676612/ff2aa511.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed, Kitchen, Courtyard View ### Highlights Separate sitting area Individually furnished Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher LCD TV Separate bedroom - 146 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, individually furnished, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/7000000/6680000/6676700/6676612/14552126.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Suite, 2 Bedrooms, Kitchen, City View ### Highlights Separate sitting area Individually furnished Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher LCD TV Separate bedroom - 2 bedrooms - City view - Sleeps 6 - 1 Queen Bed, 1 King Bed and 1 Queen Sofa Bed ![1 bedroom, individually furnished, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/7000000/6680000/6676700/6676612/14552126.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, 2 Bedrooms, Kitchen, City View ### Highlights Separate sitting area Individually furnished Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher LCD TV Separate bedroom - 1100 sq ft - 2 bedrooms - City view - Sleeps 8 - 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed ![1 bedroom, individually furnished, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/7000000/6680000/6676700/6676612/14552126.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite, 2 Bedrooms, Kitchen, City View ### Highlights Separate sitting area Individually furnished Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher LCD TV Separate bedroom - 2 bedrooms - City view - Sleeps 8 - 2 King Beds and 1 Queen Sofa Bed ![1 bedroom, individually furnished, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/7000000/6680000/6676700/6676612/7958c55a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 3 Bedrooms, Kitchen, City View ### Highlights Separate sitting area Individually furnished Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher LCD TV Separate bedroom - 3 bedrooms - City view - Sleeps 8 - 3 Queen Beds and 1 Queen Sofa Bed ![1 bedroom, individually furnished, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/7000000/6680000/6676700/6676612/7958c55a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Suite, 3 Bedrooms, Kitchen, City View ### Highlights Separate sitting area Individually furnished Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher LCD TV Separate bedroom - 3 bedrooms - City view - Sleeps 8 - 2 Queen Beds, 1 Double Bed and 1 Queen Sofa Bed ![1 bedroom, individually furnished, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/7000000/6680000/6676700/6676612/7958c55a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, 3 Bedrooms, Kitchen, City View ### Highlights Separate sitting area Individually furnished Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher LCD TV Separate bedroom - 3 bedrooms - City view - Sleeps 9 - 1 King Bed, 1 Queen Bed, 1 Double Bed and 1 Queen Sofa Bed ![1 bedroom, individually furnished, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/7000000/6680000/6676700/6676612/ff2aa511.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Kitchen, Courtyard View ### Highlights Separate sitting area Individually furnished Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher LCD TV Separate bedroom - 1 bedroom - Sleeps 5 - 1 King Bed and 1 Queen Sofa Bed ## You may also like Ad ![View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/21100/21055/f3f6805a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Michigan Avenue Chicago Downtown Chicago - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChicago-Hotels-The-Chicago-Hotel-Collection-Millennium-Park.h6676612.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChicago-Hotels-The-Chicago-Hotel-Collection-Millennium-Park.h6676612.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.88322%2C-87.62579&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ib4DIF_xKFJ4DSwdwW72CiLtj2A=) 55 E Washington St., Chicago, IL, 60602 #### What's nearby - Millennium Park - 2 min walk - 0.2 km - Michigan Avenue - 2 min walk - 0.2 km - Art Institute of Chicago - 5 min walk - 0.4 km - Chicago Riverwalk - 6 min walk - 0.6 km - Grant Park - 11 min walk - 1.0 km #### Getting around - Madison-Wabash Station - 2 min walk - Millennium Station - 4 min walk - Chicago Midway Airport (MDW) - 33 min drive #### Restaurants - ‪Raising Cane's Chicken Fingers - ‬3 min walk - ‪Starbucks - ‬3 min walk - ‪Intelligentsia Coffee - ‬2 min walk - ‪Remington's - ‬2 min walk - ‪Pizano's Pizza & Pasta - ‬2 min walk ## About this property ### The Chicago Hotel Collection - Millennium Park Hotel near Michigan Avenue A short walk from Millennium Park and Chicago Riverwalk, The Chicago Hotel Collection - Millennium Park provides a coffee shop/cafe, laundry facilities, and a restaurant. Stay connected with free in-room WiFi. Other perks include: - Express check-out, express check-in, and luggage storage - An elevator and smoke-free premises Room features All guestrooms are individually furnished, and offer comforts such as air conditioning and separate sitting areas, as well as perks like free WiFi. More conveniences in all rooms include: - Bathrooms with showers and free toiletries - LCD TVs with satellite channels - Separate sitting areas, kitchens, and full-sized refrigerators/freezers ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/21700/21619/ca00b143.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Chicago Hotel Collection - Magnificent Mile Downtown Chicago - Pet-friendly - Free WiFi - Restaurant - Air conditioning 7.4 Good 1,140 reviews CA $188 CA $221 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=21619&PinnedHotelID=21619&HadPinnedHotel=true®ionId=-1&adults=2) ![Cocktail bar](https://images.trvl-media.com/lodging/10000000/9420000/9418300/9418281/3b3ade3c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Freehand Chicago Downtown Chicago - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.0 Very good 2,565 reviews CA $112 CA $156 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=9418281&PinnedHotelID=9418281&HadPinnedHotel=true®ionId=-1&adults=2) ![Building design](https://images.trvl-media.com/lodging/16000000/15800000/15799700/15799614/ed2b14c2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Chicago Hotel Collection River North Downtown Chicago - Pet-friendly - Free WiFi - Air conditioning - Gym 7.2 Good 568 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=15799614&PinnedHotelID=15799614&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/30000/25500/25452/w1261h711x0y1-96bd53d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Warwick Allerton - Chicago Downtown Chicago - Free WiFi - Air conditioning - Gym - Breakfast available 8.4 Very good 2,949 reviews CA $129 CA $192 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=25452&PinnedHotelID=25452&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/200000/197000/196959/b675990c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Travelodge by Wyndham Downtown Chicago Downtown Chicago - Free WiFi - Restaurant - Air conditioning - Housekeeping 7.4 Good 2,439 reviews CA $125 CA $147 total includes taxes & fees Nov 17 - Nov 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=196959&PinnedHotelID=196959&HadPinnedHotel=true®ionId=-1&adults=2) ![City view from property](https://images.trvl-media.com/lodging/4000000/3970000/3965000/3964916/0f3597bb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HI Chicago Hostel Downtown Chicago - Free WiFi - Restaurant - Air conditioning - Business services 9.0 Wonderful 1,036 reviews CA $87 CA $102 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=3964916&PinnedHotelID=3964916&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/97000000/96840000/96832200/96832125/8f556219.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### STAY West Town - Free WiFi - Air conditioning - Business services - Laundry 8.0 Very good 167 reviews CA $36 CA $115 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=96832125&PinnedHotelID=96832125&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/2000000/1120000/1112300/1112252/fbb6f786.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Buckingham Hotel Downtown Chicago - Air conditioning - Parking available - Business services - 24/7 front desk 9.0 Wonderful 1,002 reviews CA $189 CA $242 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1112252&PinnedHotelID=1112252&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; American cuisine ](https://images.trvl-media.com/lodging/3000000/2160000/2151900/2151878/43ee742c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Central Loop Hotel Downtown Chicago - Free WiFi - Restaurant - Air conditioning - Gym 8.6 Excellent 1,879 reviews CA $175 CA $206 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=2151878&PinnedHotelID=2151878&HadPinnedHotel=true®ionId=-1&adults=2) ![Banquet hall](https://images.trvl-media.com/lodging/1000000/10000/6500/6452/a9ee91b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Congress Plaza Hotel Downtown Chicago - Free WiFi - Restaurant - Air conditioning - Gym 8.0 Very good 9,677 reviews CA $131 CA $154 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=6452&PinnedHotelID=6452&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - A coffee shop/cafe - A restaurant ### Family friendly - In-room full-sized refrigerator/freezer - In-room kitchen - In-room microwave - Laundry facilities - Living room - Separate bedroom ### Conveniences - Laundry facilities - Luggage storage ### Guest services - No housekeeping service ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Visual alarms in hallways - Wheelchair accessibility - Wheelchair-accessible path of travel ### More - 1 building - 21 floors - Art Deco architecture - Built in 1920 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - LCD TV with satellite channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Freezer - Full-sized refrigerator/freezer - Kitchen - Limited room service - Microwave - Oven - Stovetop ### More - Air conditioning (climate-controlled) - Individual furnishings - Iron/ironing board - Living room - Separate sitting area ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 11:00 PM Early check-in subject to availability Express check-in available Minimum check-in age: 21 ### Check-out Check-out before 11:00 AM Late check-out subject to availability Express check-out available ### Special check-in instructions There is no front desk at this property Guests will receive an email within 24 hours before arrival with check-in information ### Pets Pets allowed for an extra charge of USD 75 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs only ### Children and extra beds Children are welcome 10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: USD 100.00 per stay - Service fee: 14 percent - Resort fee: USD 39.95 per accommodation, per night The resort fee includes: - In-room bottled water - In-room coffee We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 75 per pet, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Property Registration Number 60602 ### We should mention Only registered guests are allowed in the guestrooms In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 September to 15 May ### Property is also known as Pittsfield Hotel Apartments Suites Millennium Park Apartments Apartment Millennium Park Apartments Apartment Chicago Millennium Park Apartments Chicago Pittsfield Apartments + Suites The Chicago Hotel Collection Millennium Park The Chicago Hotel Collection - Millennium Park Hotel The Chicago Hotel Collection - Millennium Park Chicago The Chicago Hotel Collection - Millennium Park Hotel Chicago ## Frequently asked questions ### Is The Chicago Hotel Collection - Millennium Park pet-friendly? > Yes, dogs are allowed at this property. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees. ### How much is parking at The Chicago Hotel Collection - Millennium Park? > This property doesn't offer parking. ### What time is check-in at The Chicago Hotel Collection - Millennium Park? > Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. ### What time is check-out at The Chicago Hotel Collection - Millennium Park? > Check-out is at 11:00 AM. ### Where is The Chicago Hotel Collection - Millennium Park located? > Located in Downtown Chicago, this hotel is steps from Chicago Cultural Center, Michigan Avenue, and State Street. Millennium Park and Chicago Theatre are also within 5 minutes. Madison-Wabash Station is only a 2-minute walk and Randolph-Wabash Station is 2 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Chicago Hotel Collection - Millennium Park Reviews 5.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.2 Cleanliness ### 5.0 Amenities ### 8.0 Staff & service ### 6.2 Property conditions & facilities 10 - Excellent 18 8 - Good 18 6 - Okay 22 4 - Poor 9 2 - Terrible 45 ### 10/10 Excellent #### Nathaniel Dec 29, 2022 Liked: Cleanliness, room comfort The property was good location, but the scaffolding aroudn the building was little inconvenient. Overall, wonderful stay but got stuck in elevator first night. ##### Nathaniel Stayed 2 nights in Dec 2022 ### 2/10 Terrible #### Ashley Jul 1, 2022 Disliked: Cleanliness, amenities, property conditions & facilities, communication WORST HOTEL ON THE PLANET! DO NOT STAY HERE!!!!!!!!! IT'S SO SKETCHY AND SUCH A JOKE AND THERE IS NO ONE THERE EVEN TO CHECK YOU IN! ##### Ashley Stayed 2 nights in Jun 2022 ### 6/10 Okay #### Edwin Feb 21, 2023 Disliked: Cleanliness, amenities, property conditions & facilities Rooms were filthy, floors were sticky clearly not cleaned routinely. The sheets on the bed were very dusty and dirty did not feel comfortable staying on these beds. The living room area is not as pictured it was hideous. Definitely do not recommend this stay ##### Edwin Stayed 1 night in Feb 2023 ### 2/10 Terrible #### Christine Jun 7, 2023 Disliked: Communication #### Stranded in Chicago I received emails, confirmations to a hotel that had closed 3 months prior! No one answered the phone, unable to leave vm. Horrible! Don’t ever book there. They left us stranded in Chicago. ##### Christine Stayed 1 night in Jun 2023 ### 2/10 Terrible #### Mark Jul 10, 2022 Disliked: Cleanliness, room comfort, communication Worst place ive stayed at, i had a guest i had to make leave , after he left he did something to building and i was charged and also building security came in my room and took my stuff out of room . ##### Mark Stayed 1 night in Jul 2022 ### 2/10 Terrible #### Claire Jul 19, 2022 Liked: Cleanliness Disliked: Room comfort, communication #### Door - deadbolt or latch - did not lock for 2 days Door - deadbolt or latch - did not lock for 2 days! ##### Claire Stayed 7 nights in Jul 2022 ### 2/10 Terrible #### Kiley Sep 6, 2022 Disliked: Amenities, property conditions & facilities, communication Absolutely worst hotel experience I’ve had. Room did not have AC. Made multiple attempts to get ahold of someone at the property in order to get it fixed but still noone ever came. It was summer in chicago and the temperature in the room for 2 days read 78 degrees ##### Kiley Stayed 2 nights in Sep 2022 ### 8/10 Good #### Jimmy Oct 31, 2022 Liked: Cleanliness, communication #### Mixed review~ Check in had a hiccup. Tried to check in and the kiosk was out of room keys. Then tried to use a different kiosk and the kiosk informed us that our room was not ready. Then we had to call the support line and took them about 10 minutes to figure it out. The location is great and it was easy to walk to all of the attractions we wanted. The room was clean but our biggest problem is that the sofa bed was broken, which is consistent with many other reviews. I just thought it would be fixed by now. So it's really a mixed review here. I wish the check in process was smoother and the bed was fixed, but at the same time the location was great. ##### Jimmy Stayed 2 nights in Oct 2022 ### 8/10 Good #### Tanya Sep 5, 2022 Liked: Cleanliness, property conditions & facilities, communication I was nervous to book this property after reading the reviews, envisioning being stranded in the lobby with some weird check-in process and no room. As it turns out, check in could not have been easier. I simply entered my 4-digit confirmation code, sent to me by the hotel, and our keys were quickly printed. I did complete the online check-in ahead of time, which also sped things up. The room itself was spacious and clean. We had two bedrooms, two bathrooms, and the pullout couch in the living room, which was perfect for our group. Two downfalls - there was minimal bedding provided for the pullout couch (just a comforter) and I had made the reservation for 6 so clearly we needed the bedding. Luckily we had two sleeping bags in the car. There were also only 4 bath towels provided. The other thing to be aware of is that this is in a very noisy location with apparently zero sound-proofing in this old building. Loud trains and sirens were a constant all night long. But the bed was comfortable, the location to easily walk to Millenium Park and restaurants/shops was absolutely perfect. We were very close to the Green line to take the train to a White Sox game, and found a public parking ramp close by. Despite the couple of drawbacks, the location and space made it a place I would stay again. Just bring earplugs ;) ##### Tanya Stayed 1 night in Sep 2022 ### 10/10 Excellent #### VHugoC Jul 21, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### VHugoC ### 2/10 Terrible #### Patty Jun 7, 2023 Disliked: Cleanliness, room comfort, communication #### Make sure it’s open. I texted for the em early check in. They texted back that the hotel was closed!!! Thank goodness hotels.com helped me rebook. This was the day before my stay and if I had not texted, I would have not been notified. ##### Patty Stayed 1 night in Jun 2023 ### 4/10 Poor #### Jose L Jan 19, 2023 Disliked: Amenities, property conditions & facilities El lugar estaba frio. Los baños limpios, pero tenian concreto de cuando los renovaton. Los inodoros no servian bien. El agua se salia porque la cadena de la palanca estaba muy larga. El internet pesimo. Y las televisiones sin internet de adorno. ##### Jose L Stayed 1 night in Jan 2023 ### 10/10 Excellent #### JANICE Nov 28, 2022 Liked: Property conditions & facilities Disliked: Amenities The hotel suite was clean, but all the tvs had to share one device in order for them to work including remotes 😡😡, there were no cooking supplies in the kitchen area, no parking, have to call a number to speak with someone, but over all the room was clean. ##### JANICE ### 6/10 Okay #### Jeff Nov 21, 2022 Liked: Cleanliness, communication Disliked: Amenities Room was a little small for the money. Room has full kitchen but no cups, dishes, utensils at all. ##### Jeff Stayed 1 night in Nov 2022 ### 2/10 Terrible #### Francisco Benavente Nov 7, 2022 Disliked: Cleanliness, amenities, property conditions & facilities, communication Realmente no es un hotel, no cuenta con un servicio presencial y eso no estaba especificado al momento de la reservación, hubo problemas para hacer el check in y no había quien lo resolviera, se marcó al teléfono de servicio pero nadie contestaba y por los comentarios de otros clientes, es un problema bastante común, el cuarto estaba sucio, había ropa sucia de huéspedes anteriores y estaba empolvado, te cargan cuota de limpieza pero ni limpian. Pésima toda la experiencia, no lo recomiendo. ##### Francisco Benavente Stayed 1 night in Nov 2022 ### 6/10 Okay #### Fabio Oct 26, 2022 Liked: Cleanliness, amenities Disliked: Communication Check-in process was very impersonal and confusing. ##### Fabio Stayed 1 night in Oct 2022 ### 2/10 Terrible #### Lashaun Oct 24, 2022 Disliked: Cleanliness, room comfort, communication #### Hell in Chicago The beds was dirty and the service was bad when we got in there was a 45 minute wait for the room key not because of the line but because of the maci ##### Lashaun Stayed 2 nights in Oct 2022 ### 8/10 Good #### Kimberlee Oct 11, 2022 Liked: Cleanliness, room comfort, communication #### Great location I was nervous based on past reviews but I found our room clean and well appointed except there were no pots, pans , glassware. You could hear noise from outside, but you are in a major city. ##### Kimberlee Stayed 3 nights in Oct 2022 ### 2/10 Terrible #### Lee Oct 11, 2022 Liked: Cleanliness Disliked: Amenities, communication If you like virtual check-in's and lack of support, this is your place. If you don't care about privacy shades when your room faces about a 100 other rooms, then you are home. If you prefer non-room darkening shades, you will love this place. Also, if you think that you are getting the rooms shown in the pictures, you won't. I am super disappointed by this place and how overly priced it was. In addition, I was given a price through Expedia and Chicago Hotel Collection Millennium Park overcharged me by over $200. If you choose to stay here, I wish you the best. I will NEVER stay here again. ##### Lee Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Ashley Aug 31, 2022 Liked: Cleanliness, amenities, property conditions & facilities The studio was so cute! Grocery store was a street behind not far all! It was nice and quiet stay. The view we had was so beautiful. ##### Ashley Stayed 1 night in Aug 2022 ### 6/10 Okay #### James Jul 27, 2022 Liked: Cleanliness, room comfort Disliked: Communication #### Awful parking and customer service, but good room. We drove around for 30 minutes trying to find parking. We got there 5 hours after check in and the room still wasn’t ready. I finally called a customer service representative and she made a recommendation about parking after I had already paid $50 for overnight street parking. I asked her why the company didn’t recommend the parking solution that she dis up front. She explained that the parking was managed by another company. Then, I explained that her recommendation would have been helpful to know before we got into the city so that we could have researched options available. She became very rude and hung up on me. When we got into the hotel room the door wouldn’t register the key card with a light to identify if it was active or not and then it wouldn’t lock. Also, the light switches in the entry way wouldn’t work. We had to stumble through the dark room looking for a lamp with our cell phone flashlights. ##### James Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Tiffany Jul 26, 2022 Liked: Cleanliness, room comfort, communication #### Thank you for a great stay! My friends and I came to celebrate my best friend’s bachelorette weekend. I want to thank the staff and especially cleaning staff that were professional and friendly. We encountered zero problems and really enjoyed the location. ##### Tiffany Stayed 2 nights in Jul 2022 ### 6/10 Okay #### Verified traveller Jul 25, 2022 Liked: Cleanliness #### No cookware The stay was okay, but I don’t understand why have a full kitchen without any utensils or cook ware. That was the whole reason I picked that hotel was for the full kitchen. The mattress was very firm ##### Verified traveller Stayed 3 nights in Jul 2022 ### 2/10 Terrible #### Grace Jul 22, 2022 Disliked: Amenities, communication Only good thing is the location. Don't book with this place such a hassle to deal with this company. You have to pay an additional amenity fee. This is not optional. It was also not stated before we checked in. And then when you want to use the amenity of checking in early, there is no staff around to help you do so. I emailed the company many times but no one ever responded. I was able to secure a late check out thanks to texting the number that was displayed by the digital check in stand. Check in requires the use of an app. So you have to download an app. You also need wifi to check in so if you are international and don't have a phone plan, good luck. There is no reception desk or staff. No place to leave baggage if you arrive early or want to leave late. The person across the hall had a loud party going on till late and kept us awake. Pay the extra money to stay at a real hotel... it ended up being the same cost as others around due to the amenity fee. ##### Grace Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Ivan Jul 21, 2022 Liked: Cleanliness, property conditions & facilities, communication Nice ##### Ivan Stayed 3 nights in Jul 2022 ## Expedia's Latest Trends ### Hotels > [Hyatt Place Chicago/O'Hare Airport](https://www.expedia.ca/Chicago-Hotels-Hyatt-Place-ChicagoOHare-Airport.h22991.Hotel-Information) > > [Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG](https://www.expedia.ca/Chicago-Hotels-Crowne-Plaza-Hotel-Chicago-OHare.h20348.Hotel-Information) > > [The Hotel at Midtown](https://www.expedia.ca/Chicago-Hotels-The-Hotel-At-Midtown.h18385274.Hotel-Information) > > [Chicago Marriott Suites O'Hare](https://www.expedia.ca/Chicago-Hotels-Chicago-Marriott-Suites-OHare.h1486.Hotel-Information) > > [Best Western At O'Hare](https://www.expedia.ca/Chicago-Hotels-Best-Western-At-OHare.h21012.Hotel-Information) > > [Loews Chicago O'Hare Hotel](https://www.expedia.ca/Chicago-Hotels-Loews-Chicago-OHare-Hotel.h1818376.Hotel-Information) > > [The Willows Hotel](https://www.expedia.ca/Chicago-Hotels-The-Willows-Hotel.h7374.Hotel-Information) > > [The Robey, Chicago, a Member of Design Hotels](https://www.expedia.ca/Chicago-Hotels-The-Robey.h15758132.Hotel-Information) > > [The Westin O'Hare](https://www.expedia.ca/Chicago-Hotels-The-Westin-OHare.h2284.Hotel-Information) > > [Hampton Inn Chicago McCormick Place](https://www.expedia.ca/Chicago-Hotels-Hampton-Inn-Chicago-McCormick-Place.h23251274.Hotel-Information) > > [All Inclusive Resorts and Hotels in Curaçao](https://www.expedia.ca/Destinations-In-Curacao-All-Inclusive-Hotel.0-0-d6143269-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Jaslin Hotel](https://www.expedia.ca/Chicago-Hotels-Jaslin-Hotel.h13320264.Hotel-Information) > > [Marriott Marquis Chicago](https://www.expedia.ca/Chicago-Hotels-Marriott-Marquis-Chicago.h18178914.Hotel-Information) > > [Four Points by Sheraton Chicago O'Hare Airport](https://www.expedia.ca/Chicago-Hotels-Four-Points-By-Sheraton-Chicago-OHare-Airport.h23127.Hotel-Information) > > [Hotels in Las Vegas Strip](https://www.expedia.ca/Las-Vegas-Strip-Las-Vegas-Hotels.0-n800045-0.Travel-Guide-Filter-Hotels) > > [All Inclusive Resorts and Hotels in Varadero](https://www.expedia.ca/Varadero-Hotels-All-Inclusive-Hotel.0-0-d3735-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Hotel Lincoln](https://www.expedia.ca/Chicago-Hotels-Hotel-Lincoln.h23314.Hotel-Information) > > [Chicago Getaway Hostel](https://www.expedia.ca/Chicago-Hotels-Chicago-Getaway-Hostel.h3739747.Hotel-Information) > > [Renaissance Chicago O'Hare Suites Hotel](https://www.expedia.ca/Chicago-Hotels-Renaissance-Chicago-OHare-Suites-Hotel.h899245.Hotel-Information) > > [Hyatt Regency McCormick Place Chicago](https://www.expedia.ca/Chicago-Hotels-Hyatt-Regency-McCormick-Place.h84736.Hotel-Information) > > [SpringHill Suites Chicago O'Hare by Marriott](https://www.expedia.ca/Chicago-Hotels-SpringHill-Suites-Chicago-OHare-By-Marriott.h561495.Hotel-Information) > > [Hilton Chicago O'Hare Airport](https://www.expedia.ca/Chicago-Hotels-Hilton-Chicago-OHare-Airport.h8058.Hotel-Information) > > [Hotel Versey Chicago Lincoln Park](https://www.expedia.ca/Chicago-Hotels-Hotel-Versey-Chicago-Lincoln-Park.h22993.Hotel-Information) > > [Sheraton Suites Chicago O'Hare](https://www.expedia.ca/Chicago-Hotels-Sheraton-Suites-Chicago-OHare.h4765.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to Orlando (MCO)](https://www.expedia.ca/lp/flights/yyz/mco/toronto-to-orlando) > > [Flights from Narita (NRT) to Incheon (ICN)](https://www.expedia.ca/lp/flights/nrt/icn/tokyo-to-seoul) > > [Flights from Toronto (YYZ) to Los Angeles (LAX)](https://www.expedia.ca/lp/flights/yyz/lax/toronto-to-los-angeles) ### Packages > [Costa Rica](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/42/Costa-Rica)