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Embassy Suites Hotel Charlotte

3.5 star property
Hotel with free breakfast, near Billy Graham Library

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Embassy Suites Hotel Charlotte

Bar (on property)
Exterior
Lobby sitting area
Indoor pool
1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
The price is CA $201
CA $231 total
includes taxes & fees
Oct 4 - Oct 5
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Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Suite, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, Accessible, Non Smoking (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
  • 1100 sq ft
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Parlor)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 King Bed, Non Smoking (Parlor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Premium Suite, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (2 Rooms)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 King Bed, Non Smoking (2 Rooms)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

King, Premium Suite, 1 King Bed, Non Smoking, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Premium Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Conference)

Suite, 1 King Bed, Non Smoking (Conference)

Suite, 1 King Bed, Non Smoking (Conference)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking (Conference)

Premium Suite, 1 King Bed, Non Smoking (Conference) | Living area

Premium Suite, 1 King Bed, Non Smoking (Conference)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

King, Premium Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby
Embassy Suites by Hilton Charlotte Ayrsley
Pool
Breakfast included
Pet-friendly
Parking included
9.0 out of 10, Wonderful, (1005)
The price is CA $160
CA $185 total
includes taxes & fees
Sep 29 - Sep 30
Embassy Suites by Hilton Charlotte Ayrsley

About the area

Map
4800 S Tryon St, Charlotte, NC, 28217

What's nearby

  • Charlotte Convention Center - 6 min drive
  • Bank of America Stadium - 6 min drive
  • NASCAR Hall of Fame - 7 min drive
  • Spectrum Center - 7 min drive
  • SouthPark Mall - 8 min drive

Getting around

  • Woodlawn Station - 1 min drive
  • Charlotte Station - 13 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 9 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Waffle House - ‬20 min walk
  • ‪The Olde Mecklenburg Brewery - ‬15 min walk
  • ‪Azteca Mexican Restaurant - ‬10 min walk
  • ‪Brewers at 4001 Yancey - ‬19 min walk

About this property

Embassy Suites Hotel Charlotte

Hotel near Charlotte Convention Center
Located close to SouthPark Mall and Bank of America Stadium, Embassy Suites Hotel Charlotte provides free to-go breakfast, a free roundtrip airport shuttle, and a grocery/convenience store. The on-site American cuisine restaurant, E'terie Grill & Lounge, offers lunch and dinner. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a free daily manager's reception and a terrace.
Other perks at this hotel include:
  • An indoor pool
  • A free area shuttle, self parking (surcharge), and an area shuttle
  • Express check-out, express check-in, and a TV in the lobby
  • A front-desk safe, wedding services, and free newspapers
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 274 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like separate sitting areas and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 42-inch LCD TVs with premium channels
  • Separate sitting areas, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle up to 3 mi
  • Area shuttle
  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • E'terie Grill & Lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 13,003 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Charlotte
Embassy Suites Hotel Charlotte
Embassy Suites Charlotte
Embassy Suites Hotel Charlotte Hotel
Embassy Suites Hotel Charlotte Charlotte
Embassy Suites Hotel Charlotte Hotel Charlotte

Frequently asked questions

Does Embassy Suites Hotel Charlotte have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Embassy Suites Hotel Charlotte?

As of Sept 23, 2024, prices found for a 1-night stay for 2 adults at Embassy Suites Hotel Charlotte on Oct 4, 2024 start from CA $200.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Embassy Suites Hotel Charlotte pet-friendly?

Yes, Embassy Suites Hotel Charlotte allows cats and dogs (limit 2 total) with a maximum weight of up to 20 lbs per pet. There's a fee of USD 125 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Embassy Suites Hotel Charlotte?

Self parking is available for USD 10 per night.

What time is check-in at Embassy Suites Hotel Charlotte?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Embassy Suites Hotel Charlotte?

Check-out is at 11:00 AM.

Does Embassy Suites Hotel Charlotte provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Embassy Suites Hotel Charlotte located?

Situated near the airport, this hotel is within 6 mi (10 km) of Charlotte Convention Center, NASCAR Hall of Fame, and Spectrum Center. Bank of America Stadium and SouthPark Mall are also within 6 mi (10 km). Woodlawn Station is 25 minutes by foot and Scaleybark Station is 25 minutes.

Embassy Suites Hotel Charlotte Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 441 out of 1001 reviews" "
Rating 8 - Good. 206 out of 1001 reviews" "
Rating 6 - Okay. 137 out of 1001 reviews" "
Rating 4 - Poor. 109 out of 1001 reviews" "
Rating 2 - Terrible. 108 out of 1001 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

GABRIEL, Myrtle Beach

Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Vijay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a newly renovated Embassy Suites Hotel. It was clean and the rooms felt updated as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Shannon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Annalyn

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
we were given a unit for clogged toilet and been transferred to another clogged bathtub. Unbelievable!
Stayed 1 night in Aug 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
The property and staff were nice and helpful. Room was very good. Convenient location. Parking garage is a little unkept.
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was only there for a quick turn around from a weather delay, everything went great.
Stayed 1 night in Aug 2024

2/10 Terrible

Jason

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The airport shuttle driver said our reservation was not valid and we were to Get out of his van. I called the location to request a refund for the pre paid room. She apologized and said our room was reserved and the driver was wrong. He was sent back to pick us up and was angry about it. The driver speed back to the hotel swerving in and out of traffic trying to scare our kids. It was a dangerous situation nd the man should not be driving your guest
Stayed 1 night in Aug 2024

8/10 Good

Simmone

Liked: Cleanliness
We enjoyed our stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Spacious rooms gave us opportunity not to feel closed in.
Stayed 2 nights in Jul 2024

8/10 Good

Jennifer, Staten Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, and breakfast was great.
Stayed 1 night in Jul 2024

10/10 Excellent

Betty

Stayed 1 night in Jul 2024

8/10 Good

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that tge suites was big and spacious. The breakfast was included and delicious. You have something for the adults to relax and enjoy, which was happy hour.. I really enjoy my stay until we added another day. I can't forget about how awesome and knowledgeable the staff was, The only negative thing was the water pressure in the shower.
Stayed 1 night in Jul 2024

10/10 Excellent

Lakia

Liked: Cleanliness
Stayed 2 nights in Jul 2024

6/10 Okay

Ralph

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Although the property was nice, there was no shower curtain or towels and we had to call maintenance to get this taken care of
Stayed 1 night in Jul 2024

10/10 Excellent

Laxavier

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in May 2024

10/10 Excellent

Amy

Stayed 1 night in Jun 2024

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the lobby areas, cocktail hour, breakfast, pool, outdoor seating areas, super friendly staff all over the property!!
Stayed 2 nights in Jun 2024

6/10 Okay

Felicia

Liked: Cleanliness, room comfort
I can’t believe this is Embassy!!!!!
To start off their was one attendant for check in with a long line and the computers weren’t working so everything was manual don’t know why or how i was charged for parking when i wasn’t even asked if i needed a parking pass like the other Embassy Hotels everywhere besides inside your room felt like a sauna their was the longest line to collect your welcome drinks one guy was working alone it was just staff walking around i felt like more associates could’ve assisted they waited til the line practically went out the door then same person that was walking around decided to assist i never experienced anything like this from any other Embassy i’ve stayed at.. II got in my room only had 2 wash cloths I was really ready to go but i will say next time iam in Charlotte i will be going to the Embassy near the Spectrum Center instead i will not be revisiting this one!!! Very disappointed
Stayed 1 night in Jun 2024

8/10 Good

tondra

Stayed 2 nights in Jun 2024

10/10 Excellent

Lakia

Stayed 2 nights in Jun 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Not only was my experience excellent, other travelers in the bar area seemed quite pleasant as well.
Stayed 1 night in Jun 2024

10/10 Excellent

Alonzo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Ed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charlotte Stay
Room was clean and comfy. The only complaint was the night shade in the bedroom was not wide enough to cover the entire window and the shade in the living room was too wide. They need to be reversed.
Stayed 1 night in Jun 2024

4/10 Poor

Sholonda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room I was in was dirty and the refrigerator was leaking and full of mold. My daughter is highly allergic to mold. Notified the office and they moved us to another room that wasn’t as dirty but was still not clean especially for the amount of money this hotel costs. Thankfully it was only one night.
Stayed 2 nights in May 2024