My friends and I absolutely loved our stay here! We stayed here for 3 nights and the moment we arrived, we were greeted with small cold towels to help cool us off as it was very hot out. Whenever we had any questions or needs the hotel staff was ready to help and provide. The hotel property itself is stunning with two beautiful pools which were well maintained, spacious well designed rooms perfect for us 3. The hotel itself was always kept well and clean and the breakfast in the morning was...
My friends and I absolutely loved our stay here! We stayed here for 3 nights and the moment we arrived, we were greeted with small cold towels to help cool us off as it was very hot out. Whenever we had any questions or needs the hotel staff was ready to help and provide. The hotel property itself is stunning with two beautiful pools which were well maintained, spacious well designed rooms perfect for us 3. The hotel itself was always kept well and clean and the breakfast in the morning was...
This hotel is very up to date with washroom facilities, architecture and amenities. The staff was absolutley fantastic. The best small hotel we have ever stayed at. The area is in the middle of shopping and entertainment with the atmosphere of old Cartagena and street entertainers. I highly recomend this Hotel and area.
This hotel is very up to date with washroom facilities, architecture and amenities. The staff was absolutley fantastic. The best small hotel we have ever stayed at. The area is in the middle of shopping and entertainment with the atmosphere of old Cartagena and street entertainers. I highly recomend this Hotel and area.
From the moment we arrived, we were welcomed with genuine warmth and kindness. Every member of the staff went above and beyond to make us feel comfortable, cared for, and at home. What stood out most was that their hospitality was completely authentic—they were attentive, thoughtful, and gracious without ever making it feel like they expected anything in return. That kind of genuine service is rare and made our stay incredibly special.
The hotel itself is absolutely beautiful. The property is...
From the moment we arrived, we were welcomed with genuine warmth and kindness. Every member of the staff went above and beyond to make us feel comfortable, cared for, and at home. What stood out most was that their hospitality was completely authentic—they were attentive, thoughtful, and gracious without ever making it feel like they expected anything in return. That kind of genuine service is rare and made our stay incredibly special.
The hotel itself is absolutely beautiful. The property is...
The rooftop pool area is fantastic. The staff are friendly and so helpful. Smooth operations during our stay from check-in to check-out. Thanks Bastion!
The rooftop pool area is fantastic. The staff are friendly and so helpful. Smooth operations during our stay from check-in to check-out. Thanks Bastion!
Small elegant cozy boutique hotel. Lovely pool area with amazing views. Great breakfast and staff was amazing. My husband, Myself and our 11 year old loved our 5 nights. We highly recommend.
Small elegant cozy boutique hotel. Lovely pool area with amazing views. Great breakfast and staff was amazing. My husband, Myself and our 11 year old loved our 5 nights. We highly recommend.
Anonymous traveller
Reviewed February 12, 2020Reviewed February 12, 2020
This hotel is a perfect little get away, it’s a hidden oasis in the middle of the old walled city. The front is very unassuming. When you enter the lobby, you’re welcomed by calm and peaceful atmosphere and wonderful front desk staff. The staff was fantastic in making everything happen. With my points I was eligible for a room upgrade they moved us from the Luxury room to the Studio suite. The Studio suite was much larger and more comfortable. Both rooms are beautiful! But the Studio is...
This hotel is a perfect little get away, it’s a hidden oasis in the middle of the old walled city. The front is very unassuming. When you enter the lobby, you’re welcomed by calm and peaceful atmosphere and wonderful front desk staff. The staff was fantastic in making everything happen. With my points I was eligible for a room upgrade they moved us from the Luxury room to the Studio suite. The Studio suite was much larger and more comfortable. Both rooms are beautiful! But the Studio is...
Charesse
Reviewed February 25, 2024Reviewed February 25, 2024
Jr.Suite was very clean,comfortable bed and hot shower..lots of space.
Front desk staff service was excellent (English and Spanish) ..gave great
recommendations on restaurants .
Ask for Arturo if a tour guide is required ...instant friend ..
Jr.Suite was very clean,comfortable bed and hot shower..lots of space.
Front desk staff service was excellent (English and Spanish) ..gave great
recommendations on restaurants .
Ask for Arturo if a tour guide is required ...instant friend ..
Excellent stay and great staff. I asked for a quiet room and my room was quiet. I had the best sleep of my my one month stay in Colombia. Very convenient location as well. I will return for sure. Some areas for improvement: a little hectic during breakfast sometimes so I think they need to add more staff during busy season. I also had a few hiccups as a solo female traveller of color but the staff handled it well and were very apologetic. I think some training on biases and assumptions would be...
Excellent stay and great staff. I asked for a quiet room and my room was quiet. I had the best sleep of my my one month stay in Colombia. Very convenient location as well. I will return for sure. Some areas for improvement: a little hectic during breakfast sometimes so I think they need to add more staff during busy season. I also had a few hiccups as a solo female traveller of color but the staff handled it well and were very apologetic. I think some training on biases and assumptions would be...
It was a beautiful boutique hotel with meticulously decorated rooms, restaurant, rooftop patio and pool, and checkin area. The view from the patio and pool arguably offers the best view of old and new Cartagena in the city. For a multilingual Black queer couple staying at the hotel for a few days, it was a breathtaking experience.
It was a beautiful boutique hotel with meticulously decorated rooms, restaurant, rooftop patio and pool, and checkin area. The view from the patio and pool arguably offers the best view of old and new Cartagena in the city. For a multilingual Black queer couple staying at the hotel for a few days, it was a breathtaking experience.
Peter
Reviewed January 19, 2023Reviewed January 19, 2023
Hotel Capellan was a great experience. The modern room was extremely comfortable and clean. The staff on site were courteous and friendly. My requests were answered with promptness. We enjoyed the location as it was a bit off the tourist track but readily walkable. Needless to say, we will return to Capellan the next time we are in Cartagena. Thank you to Leidu, Reynaldo, Claire and Mayling - you were all wonderful !
Hotel Capellan was a great experience. The modern room was extremely comfortable and clean. The staff on site were courteous and friendly. My requests were answered with promptness. We enjoyed the location as it was a bit off the tourist track but readily walkable. Needless to say, we will return to Capellan the next time we are in Cartagena. Thank you to Leidu, Reynaldo, Claire and Mayling - you were all wonderful !
Great location in the centre of Getsemani and close to the old town. The rooms are clean and modern with great bathrooms and storage. The pool is the perfect place for a siesta on a hot day and the staff are excellent.
Great location in the centre of Getsemani and close to the old town. The rooms are clean and modern with great bathrooms and storage. The pool is the perfect place for a siesta on a hot day and the staff are excellent.