In addition to a full-service spa, Charleston Santa Teresa Cartagena features an outdoor pool and a 24-hour health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.
Event facilities measuring 2626 square feet (244 square meters) include a conference center. This luxury hotel also offers a rooftop terrace, spa services, and tour/ticket assistance. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests.
Charleston Santa Teresa Cartagena has designated areas for smoking.