Title: Charleston Santa Teresa Cartagena (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=889840&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Charleston Santa Teresa Cartagena Travelers find relaxation on the rooftop terrace with panoramic views, rejuvenating spa treatments, and sunny afternoons by the poolside ## Photo gallery for Charleston Santa Teresa Cartagena ![Free daily buffet breakfast - Charleston Santa Teresa Cartagena (Cartagena)](https://images.trvl-media.com/lodging/1000000/890000/889900/889840/5dfa74cc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/54cce47e-eaf4-4c55-ab39-f49127186d4c-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Reception - Charleston Santa Teresa Cartagena (Cartagena)](https://images.trvl-media.com/lodging/1000000/890000/889900/889840/69e2c3c5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Charleston Santa Teresa Cartagena (Cartagena)](https://images.trvl-media.com/lodging/1000000/890000/889900/889840/9ed3551b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sundeck - Charleston Santa Teresa Cartagena (Cartagena)](https://images.trvl-media.com/lodging/1000000/890000/889900/889840/dcc772f9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Charleston Santa Teresa Cartagena blends historic charm with modern luxury in vibrant Cartagena. Guests enjoy a rooftop terrace, spa, three restaurants, an outdoor pool with sun loungers, free in-room WiFi, and attentive staff for a pampering experience. VIP Access ## Reviews 9.4 Exceptional ## Popular amenities - Spa - Free WiFi - Restaurant - Air conditioning VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 8 - Jan. 9](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=889840&PinnedHotelID=889840&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=889840&PinnedHotelID=889840&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 9 - Jan. 10](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=889840&PinnedHotelID=889840&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=889840&PinnedHotelID=889840&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=889840&PinnedHotelID=889840&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=889840&PinnedHotelID=889840&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=889840&PinnedHotelID=889840&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=889840&PinnedHotelID=889840&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ### View all photos for Grand Suite ![Grand Suite](https://images.trvl-media.com/lodging/1000000/890000/889900/889840/82797662.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Suite 10.0 Exceptional 1 review ### Highlights Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds TV Hypo-allergenic bedding - 753 sq ft - 1 bedroom - Bay view - Sleeps 3 - 1 King Bed ### View all photos for Classic Room, Courtyard View ![Classic Room, Courtyard View](https://images.trvl-media.com/lodging/1000000/890000/889900/889840/d0ad90a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Courtyard View 9.0 Wonderful 6 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds TV Hypo-allergenic bedding Pillow menu - 269 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Double Room, 2 Queen Beds ![Superior Double Room, 2 Queen Beds](https://images.trvl-media.com/lodging/1000000/890000/889900/889840/9ff61053.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 2 Queen Beds 10.0 Exceptional 5 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds TV Hypo-allergenic bedding Pillow menu - 323 sq ft - City view - Sleeps 3 - 2 Queen Beds ### View all photos for Premium Room, Balcony ![Premium Room, Balcony](https://images.trvl-media.com/lodging/1000000/890000/889900/889840/20456a3a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Balcony 9.0 Wonderful 2 reviews ### Highlights Balcony or patio Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds TV Hypo-allergenic bedding - 377 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premier Room ![Premier Room](https://images.trvl-media.com/lodging/1000000/890000/889900/889840/7ac7a0d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room 10.0 Exceptional 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds TV Hypo-allergenic bedding Pillow menu - 388 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite ![Junior Suite](https://images.trvl-media.com/lodging/1000000/890000/889900/889840/9ef905af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 10.0 Exceptional 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds TV Hypo-allergenic bedding Pillow menu - 452 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Romantic Suite ![Romantic Suite](https://images.trvl-media.com/lodging/1000000/890000/889900/889840/541f2c5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Suite 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds TV Hypo-allergenic bedding Pillow menu - 463 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Master Suite ![Master Suite](https://images.trvl-media.com/lodging/1000000/890000/889900/889840/ab2df600.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds - 624 sq ft - 1 bedroom - Sea view - Sleeps 3 - 1 King Bed ### View all photos for Suite, Courtyard View ![Suite, Courtyard View](https://images.trvl-media.com/lodging/1000000/890000/889900/889840/535de91d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Courtyard View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds TV Hypo-allergenic bedding Pillow menu - 452 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Classic Room, Sea View ![Classic Room, Sea View](https://images.trvl-media.com/lodging/1000000/890000/889900/889840/a6f0921b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Sea View 9.4 Exceptional 3 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds TV Hypo-allergenic bedding Pillow menu - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Charleston-Santa-Teresa-Cartagena.h889840.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Charleston-Santa-Teresa-Cartagena.h889840.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.42235%2C-75.55258&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3HE2dB-SdQw2FAOiTmZv9LG_bls=) Carrera 3 # 31-23, Centro Plaza de Santa Teresa, Cartagena, Bolivar, 130001 #### What's nearby - Walls of Cartagena \- 1 min walk \- 0.1 km - San Pedro Claver Church and Convent \- 2 min walk \- 0.2 km - Bolivar Square \- 3 min walk \- 0.3 km - Clock Tower \- 5 min walk \- 0.4 km - Cartagena de Indias Convention Center \- 5 min walk \- 0.4 km #### Getting around - Rafael Nunez Intl. Airport (CTG) - 13 min drive #### Restaurants - ‪El Baluarte San Francisco - ‬6 min walk - ‪Casa Pura - ‬2 min walk - ‪Crepes & Waffles Centro - ‬2 min walk - ‪Nia Bakery Coffee Shop & Cocktails - ‬3 min walk - ‪La Vitrola - ‬3 min walk ## About this property ### Charleston Santa Teresa Cartagena Luxury historic hotel near Clock Tower Located close to Cartagena de Indias Convention Center, Charleston Santa Teresa Cartagena provides a free breakfast buffet, a rooftop terrace, and designer stores on site. Treat yourself to a body treatment, a body wrap, or a facial at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps. Other perks at this hotel include: - An outdoor pool along with sun loungers, pool umbrellas, and a lifeguard on site - Free bicycle rentals, airport pick-up service (surcharge), and massage treatment rooms - Concierge services, outdoor furniture, and free newspapers - Multilingual staff, tour/ticket assistance, and a 24-hour front desk - Guest reviews give top marks for the helpful staff Room features All 87 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like iPads and pillow menus. Other conveniences in all rooms include: - Hypo-allergenic bedding, Frette Italian sheets, and down comforters - Bathrooms with rainfall showers and designer toiletries - 55-inch TVs with Netflix, streaming services, and satellite channels - Free infant beds, daily housekeeping, and desks ## Similar properties ![42-inch LED TV with satellite channels, TV, iPod dock](https://images.trvl-media.com/lodging/5000000/4430000/4423800/4423721/82bdf202.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Quadrifolio Cartagena Walled City - Pool - Breakfast included - Spa - Free WiFi 10 Exceptional 164 reviews CA $756 CA $756 total Jan 10 - Jan 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=4423721&PinnedHotelID=4423721&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/6000000/5620000/5610100/5610092/e30910a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa San Agustin Cartagena Walled City - 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Pool - Breakfast included - Spa - Pet friendly 9.6 Exceptional 1,008 reviews CA $439 CA $439 total Jan 14 - Jan 15 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=8268158&PinnedHotelID=8268158&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/40000/34700/34677/49cba602.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofitel Legend Santa Clara Cartagena Cartagena Walled City - Pool - Hot tub - Spa - Parking included 9.6 Exceptional 1,000 reviews CA $522 CA $522 total Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=34677&PinnedHotelID=34677&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/100000000/99530000/99525500/99525485/a5c350fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cinco Quintas Hotel Boutique Cartagena Walled City - Pool - Breakfast included - Free WiFi - Air conditioning 9.4 Exceptional 239 reviews CA $306 CA $306 total Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=99525485&PinnedHotelID=99525485&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/6000000/5440000/5435300/5435207/a9ac22be.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Carolina Hotel Cartagena Cartagena Walled City - Pool - Breakfast included - Spa - Pet friendly 9.8 Exceptional 26 reviews CA $559 CA $559 total Jan 9 - Jan 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=5435207&PinnedHotelID=5435207&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - 24-hour airport pick-up shuttle on request for a surcharge ### Food and drink - Free buffet breakfast available daily 6:30 AM to 10:30 AM - 3 restaurants - A bar/lounge - Couples/private dining ### Restaurants on site - Harry\`s Cartagena - La Terraza - Plaza Santa Teresa ### Things to do - Bicycle tours - Designer stores - Free bicycle rentals - Full-service spa - Gym - Outdoor pool - Shopping ### Family friendly - In-room crib - Laundry facilities - Lifeguards on site - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 24-hour business center - 3 meeting rooms - Computer station - Conference center (2,626 square feet of space) ### Outdoors - Outdoor furniture - Pool loungers - Pool umbrellas - Rooftop terrace ### Full-service spa - 5 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Spa open daily - Sports massages - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 1 building - 6 floors - Ballroom - Banquet hall - Built in 1996 - Colonial architecture - Designated smoking areas (fines apply) - Lifeguards - Reception hall ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free crib - Frette Italian sheets - Hypo-allergenic bedding - Pillow menu ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - 55-inch TV with satellite channels - iPad - Netflix - Streaming services ### Food and drink - 24-hour room service - Espresso maker - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Desk - Free daily newspapers - Individual decor - Individual furnishings - Laptop workspace - Laptop-compatible safe - Mobile key entry - Phone - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 100.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 19 per vehicle (maximum occupancy 2) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: USD 100.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Pool access available from 7:00 AM to 6:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Guests under 18 years old are not allowed in the spa ### Property is also known as Cartagena Charleston Santa Teresa Charleston Santa Teresa Cartagena Charleston Santa Teresa Cartagena Hotel Santa Teresa Cartagena Charleston Charleston Hotel Cartagena Hotel Santa Teresa Cartagena Santa Teresa Cartagena Charleston Santa Teresa Hotel Charleston Santa Teresa Charleston Santa Teresa Cartagena Hotel Charleston Santa Teresa Cartagena Cartagena Charleston Santa Teresa Cartagena Hotel Cartagena ## Frequently asked questions ### Does Charleston Santa Teresa Cartagena have a pool? ### How much does it cost to stay at Charleston Santa Teresa Cartagena? ### Is Charleston Santa Teresa Cartagena pet-friendly? ### How much is parking? ### What time is check-in at Charleston Santa Teresa Cartagena? ### What time is check-out at Charleston Santa Teresa Cartagena? ### Does Charleston Santa Teresa Cartagena provide a shuttle to the airport? ### Where is Charleston Santa Teresa Cartagena located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Charleston Santa Teresa Cartagena Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.8 Location ### 9.4 Staff & service ### 9.2 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 603 8 - Good 122 6 - Okay 31 4 - Poor 13 2 - Terrible 19 ## Reviews ### 10/10 Excellent #### Ingrid Dec 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent service beautiful hotel ##### Ingrid Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### RAFAEL DOBRZYNSKI Dec 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great room, everything great so far ##### RAFAEL DOBRZYNSKI Stayed 1 night in Dec 2025 ### 8/10 Good #### LENER Dec 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities I got mixed feelings about given it a 4 star review but the menu is not simple. The staff is super friendly. The pool view to the city is amazing. The service is great. , ![](https://a.travel-assets.com/ugc/hotel-reviews/ccf013fa-b2a0-44c2-bfdd-fe2f99d6db6b-1765733857466.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### LENER Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Charles Dec 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very nice. Great staff, perfect location, good restaurant. ##### Charles Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Consuelo Oct 9, 2025 Liked: Amenities, property conditions & facilities Clean rooms, excellent staff ##### Consuelo Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Andres Nov 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities Best service you could ask for. ##### Andres Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Luis Jul 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, staff and property ##### Luis Stayed 4 nights in Jul 2025 ### 8/10 Good #### Nicholas Nov 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I have stayed many times over the years in the Cartagena area. This hotel is my fav in the old town for two main reasons. On this trip four nights. The rooftop is the best in the old town. Spacious with sweeping views of the old town, the wall and the ocean, and Bocagrande. The rooftop pool is nice with plenty of seating — unlike most of the other hotels in the old town. The restaurant is Harry Sassoon, which is the Cartagena branch of one of the most famous restaurants in Bogota. The food is excellent. The service is generally good. I’ll definitely be back. ##### Nicholas Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Igor Yovanny Jul 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent services good quality of amenities, the staff very good ##### Igor Yovanny Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Henry Jun 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice stay and friendly staff ##### Henry Stayed 3 nights in May 2025 ### 10/10 Excellent #### abigail Jo Jul 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved everything about it especially the location ##### abigail Jo Stayed 1 night in Jul 2025 ### 8/10 Good #### Lewis Sep 26, 2025 Liked: Cleanliness, staff & service, amenities The property was under going renovations.But we enjoyed our stay. The hotel is still nice, the included breakfast was outstanding, and the location is great. We will be back. ##### Lewis Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Keisha M Lavia Jul 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is clean and beautiful. The staff is friendly and very helpful. Everything is within walking distance of the hotel. ![Beautiful floral arrangement in the lobby.](https://a.travel-assets.com/ugc/hotel-reviews/2e8bdfa3-fe2c-43e8-bb07-ec7454432992-1753463377421.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Dinning space ](https://a.travel-assets.com/ugc/hotel-reviews/5137ae3c-bab5-4f87-8823-29b021b1f8f1-1753463483774.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Keisha M Lavia Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Roger May 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel and ideally located within the walled city. ##### Roger Stayed 2 nights in May 2025 ### 8/10 Good #### gerald Dec 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff were great and the facility is really good. The pool has algae that needs to be dealt with. The breakfast was exceptional and the staff very attentive. My only beef was that we arrived early and let them know we had a 3:30AM flight departure and wondered if we could have the breakfast on our arrival day in lieu of not having the breakfast on a departure day. We really were not asking for anything extra..... Not even a consideration on their part- I got a flat out NO. Not 5 star customer relations in my view.... ##### gerald Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Guillermo Jun 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great stay, everything was excellent, cleanliness of the room, amenities, too much to list. ##### Guillermo Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Alaedin Feb 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and hotel ##### Alaedin Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Cynthia Oct 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities From the moment I arrived, the experience was flawless. The staff were warm, professional, and went above and beyond to make me feel welcome. The room was spotless, beautifully designed, and offered every comfort I could need. I especially loved the attention to detail—from the quality of the linens to the thoughtful amenities. The food and service were exceptional, and the entire atmosphere felt calm, elegant, and relaxing. Every interaction—from check-in to checkout—was smooth and pleasant. I left feeling refreshed and truly cared for. Highly recommend this hotel to anyone looking for a luxurious, seamless experience. I’ll definitely be returning! ##### Cynthia Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Leyani Apr 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful hotel. Excellent location, food and friendly staff. Will definitely come back ##### Leyani Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Casey Nov 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice location, great hotel! ##### Casey Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### Claudia Feb 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a very nice experience, hotel next to the best shopping and restaurants street ##### Claudia Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Meghan Apr 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was so beautiful and the rooftop pool was lovely. I would definitely recommend and would go back again! ##### Meghan Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### dawn Apr 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful time at this hotel. Very walkable to everything within walked city. The hotel bar and rooftop pool were my favorites. Food options were delicious and staff super friendly. ##### dawn Stayed 4 nights in Jan 2025 ### 8/10 Good #### THIERRY Jul 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities The location is great, the hotel itself is also very good. The breakfast / restaurant location is very enjoyable and the staff are friendly and helpful. The room was also very nice and the bed very comfortable. The rooftop location by the pool could benefit from additional shade / parasols. This is a minor point but the hotel could do more to disguise the view on the outside air conditioning units when up on the rooftop (not visible from all areas however). Overall a very good hotel in a good location. ##### THIERRY Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Andrew Jul 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and wonderful staff. ##### Andrew Stayed 6 nights in Jul 2024 ## Expedia's Latest Trends ### Hotels > [Hotels in London](https://www.expedia.ca/London-Hotels.d178279.Travel-Guide-Hotels) > > [Hotel Cartagena Dubai](https://www.expedia.ca/Cartagena-Hotels-Be-Live-Experience-Cartagena-Dubai.h24115924.Hotel-Information) > > [Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive](https://www.expedia.ca/Cartagena-Hotels-Dreams-Karibana-Cartagena-Golf-Spa-Resort-All-Inclusive.h16523451.Hotel-Information) > > [Hotel Almirante Cartagena - Colombia](https://www.expedia.ca/Cartagena-Hotels-Hotel-Almirante-Cartagena-Colombia.h1378320.Hotel-Information) > > [Alt Hotel Saskatoon](https://www.expedia.ca/Saskatoon-Hotels-Alt-Hotel-Saskatoon.h33540832.Hotel-Information) > > [Hotels in Amsterdam City Centre](https://www.expedia.ca/Amsterdam-City-Centre-Amsterdam-Hotels.0-n6200211-0.Travel-Guide-Filter-Hotels) > > [Hotel Cartagena Plaza](https://www.expedia.ca/Cartagena-Hotels-Hotel-Cartagena-Plaza.h1533589.Hotel-Information) > > [Catalonia Royal La Romana - All Inclusive - Adults Only](https://www.expedia.ca/Punta-Cana-Hotels-Catalonia-Royal-La-Romana-All-Inclusive-Adults-Only.h17760286.Hotel-Information) > > [Hilton Cartagena](https://www.expedia.ca/Cartagena-Hotels-Hilton-Cartagena.h9257.Hotel-Information) > > [GHL Corales de Indias](https://www.expedia.ca/Cartagena-Hotels-GHL-Corales-De-Indias.h7213353.Hotel-Information) > > [Ermita Cartagena, a Tribute Portfolio Hotel by Marriott](https://www.expedia.ca/Cartagena-Hotels-Ermita.h42504908.Hotel-Information) > > [Estelar Cartagena de Indias Hotel](https://www.expedia.ca/Cartagena-Hotels-Estelar-Cartagena-De-Indias-Hotel.h15927705.Hotel-Information) > > [Hotel Caribe by Faranda Grand, a member of Radisson Individuals](https://www.expedia.ca/Cartagena-Hotels-Hotel-Caribe-By-Faranda-Grand.h20609.Hotel-Information) > > [Hyatt Regency Cartagena](https://www.expedia.ca/Cartagena-Hotels-Hyatt-Regency-Cartagena.h15914053.Hotel-Information) > > [Hotels in Belize](https://www.expedia.ca/Destinations-In-Belize.d18.Hotel-Destinations) > > [Hotel Estelar Playa Manzanillo](https://www.expedia.ca/Cartagena-Hotels-Hotel-Estelar-Playa-Manzanillo.h4675608.Hotel-Information) > > [Hotel Dann Cartagena](https://www.expedia.ca/Cartagena-Hotels-Hotel-Dann-Cartagena.h1797009.Hotel-Information) > > [Hotels near Union Station](https://www.expedia.ca/Union-Station-Hotels.d6151404.Travel-Guide-Hotels) > > [InterContinental Cartagena De Indias by IHG](https://www.expedia.ca/Cartagena-Hotels-Intercontinental-Cartagena-De-Indias.h7985087.Hotel-Information) > > [OZ Hotel Luxury](https://www.expedia.ca/Cartagena-Hotels-Hotel-OZ-Luxury.h46542354.Hotel-Information) ### Flights > [Flights from Dorval (YUL) to Houston (IAH)](https://www.expedia.ca/lp/flights/yul/iah/montreal-to-houston) > > [Flights from Detroit (DTW) to Miami (MIA)](https://www.expedia.ca/lp/flights/dtw/mia/detroit-to-miami) > > [Air Canada Jazz](https://www.expedia.ca/Air-Canada-Jazz-Flights.cQK.Travel-Guide-Airlines) > > [Korean Air](https://www.expedia.ca/Korean-Air-Flights.cKE.Travel-Guide-Airlines) ### Activities ### Packages