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Overview of Windtower Lodge and Suites

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Traditional Suite, 2 Twin Beds

4/5 guest room rating
  • 602 sq ft
  • Sleeps 2
  • 2 Twin Beds

Traditional Suite, 2 Bedrooms

No guest room rating
  • 900 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Traditional Suite, 1 Queen Bed

4/5 guest room rating
  • 602 sq ft
  • Sleeps 2
  • 1 Queen Bed

Basic Room, 1 Queen Bed

No guest room rating
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Overall score and ratings

3.4
Rating 5 - Excellent. 167 out of 993 reviews
5 - Excellent 17%
Rating 4 - Good. 364 out of 993 reviews
4 - Good 37%
Rating 3 - Okay. 257 out of 993 reviews
3 - Okay 26%
Rating 2 - Poor. 131 out of 993 reviews
2 - Poor 13%
Rating 1 - Terrible. 74 out of 993 reviews
1 - Terrible 7%

3.6/5

Cleanliness

3.8/5

Staff & service

3.5/5

Amenities

3.3/5

Property conditions & facilities

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service
When we arrived, Expedia hadn’t booked us into the hotel. So we had no reservations the hotel, even though I had a reservation number. Plus there wasn’t anyone at the front desk, had to call to get service! The girl that cam to help me was wonderful! It took her about a half hour to get us checked in by calling Expedia! Expedia still didn’t help her with our booking! This was more of a Expedia issue! Hotel was very run down from my last stay about 6 years ago! Would book this hotel ever again! Not sure I’ll us Expedia again either!
Stayed 1 night in Mar 2021

4/5 Good

Travelled with partner
Liked: Cleanliness
The suites are smaller but are perfect for 2 to 4 ppl. Underground parking was easy access in and out. No bbq or chairs on our patio & there was some construction but no bother to stay. Pillows are hard, beds are good & had all amenities we needed.
Stayed 2 nights in Mar 2021

2/5 Poor

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Booked and paid for a suite. Then an hour before we were going to leave for Canmore I got a phone call and was told they were sold out and that we were going to be switched to a standard Queen room. After saying that was not ok and waiting for another hour we ended up with the room we booked. Gong show. Showed up and nobody was at the office. Finally found someone and after getting our room keys they didn’t work.
Stayed 2 nights in Mar 2021

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Location was good. Pullout coach was dirty with clothing and food left behind when you pulled it out the mattress was stained - gross!
Stayed 2 nights in Feb 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn’t like was the bed as it was to soft and we both sunk to the middle. Other than that everything was good .
Stayed 2 nights in Jan 2021

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