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Outdoor spa bath
Terrace/patio
Terrace/patio
Coffee/tea maker

Guest reviews

3.4/5
997 reviews
Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Gym
  • Business Services
  • Parking Available
  • Laundry

Map

Explore the area

Popular LocationCanmore Museum and Geoscience Centre2 min drive
Popular LocationCanmore Caverns3 min drive
Popular LocationSilvertip Golf Course5 min drive
AirportBanff, AB (YBA)20 min drive

Choose dates to view prices

  • Standard Room, 1 King Bed

    Room amenities

    • 301 sq ft
    • Sleeps 2
    More detailsStandard Room, 1 King Bed
  • Traditional Suite, 1 Queen Bed

    4.1/5 guest room rating

    Room amenities

    • 602 sq ft
    • Sleeps 2
    More detailsTraditional Suite, 1 Queen Bed
  • Basic Room, 2 Single Beds

    Room amenities

    • 301 sq ft
    • Sleeps 2
    More detailsBasic Room, 2 Single Beds
  • Basic Room, 1 Queen Bed

    Room amenities

    • 301 sq ft
    • Sleeps 2
    More detailsBasic Room, 1 Queen Bed
  • Traditional Suite, 1 King Bed

    3.8/5 guest room rating

    Room amenities

    • 602 sq ft
    • Sleeps 2
    More detailsTraditional Suite, 1 King Bed
  • Traditional Suite, 2 Single Beds

    4/5 guest room rating

    Room amenities

    • 602 sq ft
    • Sleeps 2
    More detailsTraditional Suite, 2 Single Beds
  • Traditional Suite, 2 Bedrooms

    Room amenities

    • 900 sq ft
    • Sleeps 3
    More detailsTraditional Suite, 2 Bedrooms

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Canmore

Windtower Lodge and Suites is located in Canmore. The area's natural beauty can be seen at Banff Gondola and Tunnel Mountain, while Canmore Museum and Geoscience Centre and Walter Phillips Gallery are cultural highlights. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snow tubing and snowshoeing.

Visit our Canmore travel guide
Map
Popular Location

What's nearby

  • Canmore Museum and Geoscience Centre - 2 min drive
  • Canmore Caverns - 3 min drive
  • Canmore Golf and Curling Club - 4 min drive
  • Cross Zee Ranch - 5 min drive
  • Silvertip Golf Course - 5 min drive

Getting around

  • Banff Station - 21 min drive
  • Calgary, AB (YYC-Calgary Intl.) - 76 min drive

About this property

Windtower Lodge and Suites

3-star hotel with fitness centre and spa tub
A fitness centre, a spa tub and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities. All 105 rooms offer free WiFi and free wired Internet, plus pillowtop beds and flat-screen TVs with cable channels. Other amenities available to guests include coffee/tea makers, free newspapers and free local calls.
Windtower Lodge and Suites offers 105 forms of accommodation with free newspapers and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Follows industry sanitisation guidelines of enhanced cleanliness
Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Contactless check-in and check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: CAD 5.00 per day
  • Limo/town car service

Food and drink

  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Hot tub

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible path to lift

More

  • Fireplace in reception
  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Ceiling fan
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Iron/ironing board

Policies

Check-in

Check-in between 3:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25 per pet, per night (maximum CAD 100.00 per stay)
2 per room
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: CAD 5.00 per day (in/out privileges)
  • Pet fee: CAD 25 per pet, per night (maximum CAD100.00 per stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Contactless check-in and contactless check-out are available.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Windtower Lodge and Suites and receive a full refund?
Yes, Windtower Lodge and Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Windtower Lodge and Suites cancellation policy on our site for more details about any exclusions or requirements.
Is Windtower Lodge and Suites pet-friendly?
Yes, this hotel allows pets (limit 2 per room). There's a fee of CAD 25 per pet, per night.
How much is parking at this hotel?
Self-parking is available for CAD 5.00 per day.
What time is check-in at Windtower Lodge and Suites?
Check-in is from 3:00 PM to midnight.
What time is check-out at this hotel?
Checkout is at 11 AM.
Where is this property located?
Situated in the mountains, this hotel is within a 15-minute walk of Yamnuska Mountain Adventures and Canmore Nordic Centre Provincial Park. Canmore Museum and Geoscience Centre and Canmore Caverns are also within 2 miles (3 km).

Guest reviews

Overall score and ratings for Windtower Lodge and Suites

3.4
Guest rating
5 - Excellent
162
4 - Good
360
3 - Okay
265
2 - Mediocre
136
1 - Poor
74
3.6
Cleanliness
3.8
Service and Staff
3.5
Amenities
3.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The receptionist was very welcoming and did a great job when I had an issue with my original room. She prom-solved it, no questions asked even though she was currently off site, and came back to the hotel to assist me. Location is easy to access of the highway and walking distance from restaurants and grocery stores. Would definitely stay again!

Stayed 1 night in Jun 2020

4/5 Good

  • Liked: Staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2020

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

From the last time we stayed here till now it was a complete 180 in terms of guest experience overall. This time the room wasn’t cleaned properly, the restaurant was shut down, it was dark and gloomy, we had to turn on and remove the cover for the hot tub if we wanted to use it. The customer service was poor and not the standards we would expect. Would suggest staying elsewhere for a better “getaway” experience.

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Having a full kitchen was great, did not have to eat out

Stayed 1 night in Feb 2020

3/5

  • Liked: Cleanliness, staff & service

The parking lot was filthy. Elevators and the elevators need work.

Stayed 1 night in Feb 2020