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Mex Hoteles

Photo gallery for Mex Hoteles

Front of property
Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Front of property
STANDARD DOUBLE | City view
Porch

Overview of Mex Hoteles

Mex Hoteles

3.5 star property

7.8/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
28 Av Carlos Nader 2, Cancun, QROO, 77500

Explore the area

  • Popular LocationBenito Juarez Municipal Building10 min walk
  • Popular LocationMercado 2310 min walk
  • Popular LocationMarket 2818 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)35 min drive

Room options

About this area

Cancun

Mex Hoteles is located in Downtown Cancun, a neighborhood in Cancun, and is near the airport. Moon Palace Golf Club and Iberostar Cancun Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Extreme Adventure and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium. Spend some time exploring the area's activities, including outlet shopping.
Visit our Cancun travel guideOpens in a new window
Map

What's nearby

  • Benito Juarez Municipal Building - 10 min walk
  • Mercado 23 - 10 min walk
  • Cristo Rey Church - 11 min walk
  • Las Palapas Park - 11 min walk
  • Market 28 - 18 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 35 min drive

Restaurants

  • La Suegra - 8 min walk
  • Subway - 8 min walk
  • Taqueria Coapenitos - 2 min walk
  • El Paisano del 23 - 8 min walk
  • Ty-Coz - 5 min walk

About this property

Mex Hoteles

3.5-star hotel located in Downtown Cancun
You can look forward to a bar, a gym, and a 24-hour business center at Mex Hoteles. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
You'll also find perks like:
  • An outdoor pool with sun loungers
  • Free self parking
  • 4 meeting rooms, a computer station, and a 24-hour front desk
  • Luggage storage, smoke-free premises, and multilingual staff
Room features
All 100 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 49-inch Smart TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms - 4

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • Cable channels
  • 49-inch Smart TV

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 4 per accommodation, per night. This fee does not apply to children under 1 year of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Mex Hoteles Hotel
Mex Hoteles Cancun
Mex Hoteles Hotel Cancun

Frequently asked questions

Does Mex Hoteles have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at Mex Hoteles?

As of Mar 27, 2023, prices found for a 1-night stay for 2 adults at Mex Hoteles on Apr 27, 2023 start from CA $90.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mex Hoteles pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mex Hoteles?

Self parking is free at this property.

What time is check-in at Mex Hoteles?

Check-in is from 3:00 PM - anytime.

What time is check-out at Mex Hoteles?

Check-out is at noon.

Where is Mex Hoteles located?

Located in Downtown Cancun, this hotel is within a 10-minute walk of Benito Juarez Municipal Building and Mercado 23. Séptimo Día Adventist Church and Cristo Rey Church are also within 15 minutes.

Can I cancel my reservation for free at Mex Hoteles and receive a full refund?

Yes, Mex Hoteles offers free cancellation on select room rates, because flexibility matters! Please refer to Mex Hoteles cancellation policy on our site for more details about any exclusions or requirements.

Mex Hoteles Reviews

Mex Hoteles Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 78 out of 175 reviews" "
" "10 - Excellent 45%
Rating 8 - Good. 48 out of 175 reviews" "
" "8 - Good 27%
Rating 6 - Okay. 24 out of 175 reviews" "
" "6 - Okay 14%
Rating 4 - Poor. 6 out of 175 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 19 out of 175 reviews" "
" "2 - Terrible 11%

8.2/10

Cleanliness

8.3/10

Staff & service

7.9/10

Amenities

7.9/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

10/10 Excellent

armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very friendly
Stayed 1 night in Mar 2023

10/10 Excellent

Lacey Leigh

Stayed 7 nights in Feb 2023

10/10 Excellent

Nikita S

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LIKE THE ATTENTIVENESS
Stayed 2 nights in Feb 2023

6/10 Okay

Frederick

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel is pretty, is in a very good location, but for some reason we wouldn’t have water in our room or the water was so little I could barely take a shower. The staff was ok, the people that work in the restaurant were rude to us, the last day of our stay the woman and guy that were there early that morning were like don’t leave a mess … like I needed to clean up for them ? Apparently we used to many sugars and napkins or who knows.. Or maybe it’s because we didn’t leave a tip the day before but our breakfast was included and the previous days we did leave a tip.. they looked mad every time we ask for something. The other staff members were nice though, the food was good also. We stayed here for 4 nights.

2/10 Terrible

Rochele

Disliked: Cleanliness, property conditions & facilities
The water was cold, the bed had bugs and when I called the front desk to get a new room they said they would send someone to change the sheets BUT when he arrived he handed me ONLY a sheet . . . I asked if he would change them he said he didn’t speak any english and left. The fridge had a half drunken soda in it and the towel’s and sheets had small holes. If you’re a relatively clean person it’ll give you the heebie jeebies.
Stayed 1 night in Feb 2023

10/10 Excellent

Tanniececia

Liked: Cleanliness, amenities, property conditions & facilities
Nice big rooms
Stayed 1 night in Jan 2023

6/10 Okay

Teresa

Travelled with partner
Liked: Staff & service
It’s really hard to find the hotel. We had to stop at 3 other places to ask for directions though we used gps. The street is super busy and the entrance is hard to see from the street. The hotel is clean but rather stark and the room lacks the charm.
Stayed 1 night in Feb 2023

10/10 Excellent

Luis D

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The people was very helpful
Stayed 3 nights in Jan 2023

10/10 Excellent

Alireza

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very friendly staff.
Stayed 2 nights in Jan 2023

10/10 Excellent

Alireza

Liked: Cleanliness, staff & service, property conditions & facilities
Nice cleane and safe
Stayed 2 nights in Jan 2023