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Casa de Ana

2.0 star property
Downtown Cancun's peaceful garden retreat offers a welcome respite from city exploration, with convenient roundtrip airport shuttle making arrivals stress-free

Choose dates to view prices

Casa de Ana sits in Downtown Cancun's center, where travelers find a quiet garden and terrace perfect for relaxation after sightseeing. Rooms include WiFi access, while the helpful staff provides tour assistance and stores luggage for guests exploring the vibrant neighborhood.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Kitchen

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Economy Room, 1 Queen Bed, Kitchenette, Ground Floor

Economy Room, 1 Queen Bed, Kitchenette, Ground Floor

Economy Room, 1 Queen Bed, Kitchenette, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Quadruple Room, Multiple Beds, Private Bathroom

Family Quadruple Room, Multiple Beds, Private Bathroom

Family Quadruple Room, Multiple Beds, Private Bathroom

  • 193 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

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Exterior

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9.4 out of 10, Exceptional, 196 reviews
The price is CA $1,255
CA $1,720 total
includes taxes & fees
Apr 12 - Apr 13
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About the area

Downtown Cancun, a neighborhood in Cancun, is home to Casa de Ana. Ultramar Ferry Puerto Juárez and Isla Mujeres Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Playa Tortugas. Extreme Adventure and Cancun Cultural House are also worth visiting. Visit our Cancun travel guide
View more Guest houses in Cancun
Map
Calle 31 N, Sm 72, M 3 lote 13, casa 203, Along Av. Francisco I. Madero, Cancun, QROO, 77510

What's nearby

  • Mercado 23
    17 min walk - 1.5 km
  • Mercado 28
    18 min walk - 1.5 km
  • Las Palapas Park
    3 min drive - 1.4 km
  • Cancun Mall
    4 min drive - 2.1 km
  • Plaza 28
    4 min drive - 1.8 km

Getting around

  • Cancun Intl. Airport (CUN)
    28 min drive

Restaurants

  • El Pocito
    12 min walk
  • CLIPPER IV. El Popular Chino Chavez
    11 min walk
  • Bromelia
    14 min walk
  • Quesadillas y Huaraches la Torcasita
    7 min walk
  • Tacos Y Tortas Monse
    12 min walk

About this property

Casa de Ana

Guesthouse near Cancun Mall
A terrace, a garden, and laundry facilities are just a few of the amenities provided at Casa de Ana. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • A 24-hour front desk, luggage storage, and tour/ticket assistance
Room features
All guestrooms at Casa de Ana offer thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Patios, kitchenettes, and limited housekeeping

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Caleta Hostel
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  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 48 reviews
The price is CA $47
CA $63 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 1:00 AM at scheduled times and on request
  • Onsite parking available only on request
  • Limited onsite parking
  • Onsite parking options include a garage

Family friendly

  • In-room kitchenette
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (limited availability)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Kitchenette

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 305
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 450 per vehicle (one-way, maximum occupancy 7)
  • Late check-out fee: MXN 305 (subject to availability)
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parking height restrictions apply

Property is also known as

Casa Ana Guesthouse Cancun
Casa Ana Cancun
Casa de Ana Cancun
Casa de Ana Guesthouse
Casa de Ana Guesthouse Cancun

Frequently asked questions

Is Casa de Ana pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Casa de Ana?

As of Apr 6, 2026, prices found for a 1-night stay for 2 adults at Casa de Ana on Apr 7, 2026 start from CA $29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Limited spots are available.

What time is check-in at Casa de Ana?

Check-in start time: 3 PM; Check-in end time: 11:30 PM.

What time is check-out at Casa de Ana?

Check-out is at noon. Late check-out is available for MXN 305 (subject to availability).

Does Casa de Ana provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–1:00 AM on request. A fee of MXN 450 per vehicle applies.

Where is Casa de Ana located?

Located in Downtown Cancun, this guesthouse is within 1 mi (2 km) of Mercado 23 and Séptimo Día Adventist Church. Las Palapas Park and Mercado 28 are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Casa de Ana Reviews

7.8

Good

8.2

Cleanliness

6.4

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 14 out of 42 reviews
Rating 8 - Good. 15 out of 42 reviews
Rating 6 - Okay. 9 out of 42 reviews
Rating 4 - Poor. 1 out of 42 reviews
Rating 2 - Terrible. 3 out of 42 reviews

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room, comfortable bed, very friendly staff. Great restaurant down the road as well. Would definitely stay again.
Stayed 1 night in Mar 2018
Verified

6/10 Okay

Shella

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room was clean and most things were fine (hot water not consistent and wrong wifi password given in the room though) and Ana was nice, but overall our check-in was difficult. The neighborhood seemed unsafe to arrive to at night and no one was there to let us in when we arrived (we only got in thanks to another traveler). Apparently Ana was supposed to come meet us at the time of our arrival, but we were never asked beforehand for that information and didn't know there would be no reception. Good enough hostel when you know in advance about the check-in.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Samuel

Liked: Cleanliness, amenities
Todo bien excepto que habia reservado una habitación con una cama Queen y me dieron de dos camas chicas fue incomodo . De ahi en fuera todo bien.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

MARCIAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

María Dayanne

Me canse de esperar me respondan por teléfono, llego al lugar nadie atiende 😡 ya es media noche y no sale nadie. Ni por llamar por timbre, teléfono o videocamara de timbre 😡
Stayed 1 night in Oct 2025
Verified

8/10 Good

Mariana

Liked: Cleanliness, property conditions & facilities
Fue una habitación cómoda, pero ninguno de los días que estuvimos ahí salió agua caliente, hay mucho ruido y su ubicación es un poco fea
Stayed 3 nights in Nov 2024
Verified

6/10 Okay

Javier

Liked: Amenities, property conditions & facilities
Muy molesto que al llegar aunque EXPEDÍA me había ratificado que mi reservación estaba lista, la encargada me dijera que como no atendí sus llamadas había cancelado parte de mi reservación de varios días. También pedí estacionamiento y resulta que solo es un espacio. Estuve a punto de cancelar en el lugar.
Stayed 7 nights in Sep 2022
Verified

4/10 Poor

Yolanda

Liked: Staff & service, property conditions & facilities
Nos dijeron que cancelaron la reservación y no se cancelo. Al menos nos ayudaron a encontrar otro lugar.
Stayed 2 nights in Jun 2022
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Correspond aux attentes

Nous n'avons passé qu'une seule nuit a Casa de Ana suite à notre arrivée à l'aéroport de.Cancun, de nuit. Les indications pour trouver le lieu nous ont grandement facilité la tâche (bus depuis l'aéroport puis taxi, environ 10euros par personne) L'accueil a été très bien, la chambre est propre, le confort correspond à ce qui était indiqué et a l'échelle de prix. Nous sommes repartis tôt le matin, c'est l'idéal pour une nuit. La station de bus ADO est à environ 20min a pieds.
Stayed 1 night in Feb 2022
Verified

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estafa

No es muy bueno el dia demi reservacio. Me cobro 280 por reserva y el dia k yege ala estancia no queria validar el precio no dieron servicio de limpieza
Stayed 2 nights in Jan 2022
Verified

10/10 Excellent

Volker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles gut.
Stayed 2 nights in Jan 2022
Verified

10/10 Excellent

Yasmine

Liked: Staff & service, amenities, property conditions & facilities
The owners are super nice, its not far from the center of cancun. And the price is very decent
Stayed 1 night in Nov 2021
Verified

6/10 Okay

Jaime

Liked: Cleanliness, staff & service

Acorde con el precio

La ubicación está en calles de una colonia descuidada, se percibe el ambiente pesado. La limpieza y atención fueron adecuadas
Stayed 1 night in Jul 2021
Verified

8/10 Good

Gus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very attentive and nice. Accommodations match well the description and pictures.
Stayed 14 nights in Jul 2020
Verified

6/10 Okay

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Contacto y referencias desde el inicio, nos esperaron hasta tarde.excelente actitud
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

人がよかった。

友達と3泊しました。値段は少し高いですが、空港からの送迎があり、部屋の使い方の説明を丁寧にしてくれました。空港まで朝早くにタクシーを呼んでくれたり、非常に親切な対応でした。キッチンを使えるため、料理もできました。部屋は清潔で、ベッドがふかふかでした。シャワーのお湯は出ませんでした。立地は悪く、中心まで20分以上歩く必要がありました。
Stayed 3 nights in Sep 2019
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Check in was quick, the young lady was very nice. It's a bit of a challenge to find but it all worked out. Internet was good, nice hot water, quiet and clean.
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volvería a alojarme

Ana es muy amable y te ayuda en todo para facilitarte el viaje. Es cierto que está apartado pero con transporte público (ruta 4) se llega al centro fácilmente.
Stayed 2 nights in Jan 2019
Verified

8/10 Good

JUAN JOSE GPE

Liked: Cleanliness, staff & service, room comfort
ES COMODO PARA PASAR LA NOCHE PERO LA ZONA ESTA MUY FEA , Y NI EL TAXISTA SABIA LLEGAR, FALTA UBICAR MEJOR EL LUGAR, Y NO HUBO AGUA CALIENTE.
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Zona da evitare dopo il tramonto, non é possibile usare il piccolo spazio cottura per cucinare. L'acqua della doccia era bollente la prima sera e gelata il secondo giorno.
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Martin Pablo

Liked: Cleanliness, property conditions & facilities, room comfort

BIEN

Muy buen lugar para hospedarse, muy amables quienes atienden.
Stayed 4 nights in Oct 2018
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La mejor casa de Ana.

Un lugar muy familiar y cómodo, limpieza excelente, trato increíble de parte de Ana fue muy agradable la estancia.
Stayed 2 nights in Sep 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff!
Stayed 7 nights in Aug 2018
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place! Great a/c and clean room. Bed was soft and shower was good. I would recommend this place.
Stayed 1 night in Jul 2018
Verified

8/10 Good

Bogdan

Liked: Cleanliness, property conditions & facilities

Ideal for budget travellers

You get what you pay for. It's a reasonably good accommodation for such a low price. The location is very quiet, but bit far from downtown and all important places (like bus station). There's a shared open-air kitchen - kindda useful. The room itself is very basic (bed, desk, chair, few hangers). The bed was comfortable and clean. The water pressure in the shower is too low and there's no hot water. Very reliable and fast internet connection. Don't expect luxury, but comfortable sleep over.