Caldwell Nature Preserve Tours and Activities

Good place to spend the night if passing through. The one negative was the very loose toilet seat in both rooms. Requested maintenance on them and staff stated no maintenance staff available. Had to request tools to fix myself.

So this is a mix review. We loved the hotel, the staff were wonderful. It was convenient to the ballpark, and to free transportation in the city. When we checked in they gave us a room, which when we went up to it had tools everywhere and the air conditioning unit open. So I went back down, the gentlemen that helped me apologized. Gave me a different room. So I went up and collected my family and headed to new room. We got there had no toilet paper and no hand towels. I called down and asked for those things, said they would be right up. After an hour in this room, received a call that we had to change rooms again. The room that was given us was blocked and he accidentally over rid it. He apologized again and said he would comp one night for us due to the movement. So we packed our things again and moved to a third room, which had no bath towels. We called down and asked for some and they were delivered later that night. We had no issues with the room the rest of the stay. It had a pool which was also nice. The 24hr market was a nice touch as well.

This was a pleasant surprise, I loved this hotel. We came in to catch a ball game and was so impressed at the convince of the is hotel. It’s modern and clean and cute! It’s close to the ball park only a short walk and the bed and shower are great! It was one of the best night sleeps I had on our trip. I’m going to look for IHG hotels in the future.