"The place felt very safe and in a nice setting with plenty of green outside space. Rooms were very clean and spacious with nice private front terraces. The staff were really friendly and helpful, especially the onwer, Agnes, who arranged sightseeing trips in the area, airport transfer (15 mins) and other transport for us. There is a nice bar area where they serve great breakfast and drinks. They even stocked up on our favourite drinks on request.
The only drawback for us was the location. It's...
"This is a unique experience - lots of art, flowers, gardens, birds, monkeys and water in a very rural setting, just off the Entebbe - Kampala road.
Janet, the owner with her husband Andreas, runs a tight ship, and service is very good.
Thanks!"
"The Rooms floor and television set are not appalling
Shower is a bit squeezed and not well lite
The dinning is well set although breakfast choice is limited and not well presented also arrangement of cutlery
Wi-fi not working
Staff are not very familiar to their surrounding i.e. nearby church"
"Got to the (awful) hotel to be told the airport shuttle wasn't available and they weren't expecting us. We showed them the confirmation of booking and payment and the phoned their boss. Apparently every internet booking the payment isn't received so if we want to stay at the hotel we would have to pay twice and claim the money back later. They openly admit they try this on all bookings. We left and stayed at the airport instead and will claim or original payment from Expedia."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"The hotel is showing its age. The service here is great and I would definitely stay here again. The food service in the lobby restaurant takes too long for a quick lunch in between meetings. Not sure why it takes so long. The rooms are very clean and they have a nice size desk to work at. The bathrooms at least my room did not have any hooks for hanging things and no counter space. "
A verified traveller stayed at Sheraton Kampala Hotel