Browns Mills Vacation Rentals

"Couldn’t believe how dirty this hotel is. Looked like a murder scene. Looked like big blood spots on the curtains. The bed sheets had dirt spots on them. Absolutely disgusting. Don’t stay there!!!"

"Lied to about availability of the pool when I phoned to ask about the pool hours before check in. They denied it would be closed for the entire stay when directly asked. Closed the whole time. Housekeeping couldn’t have slammed the door to the room next door more times early in the morning if they’d tried. So annoying. They tried to get into the room twice though I’d added a day to the reservation. When I reported the problem to reception, the same woman (always at the desk in the morning) who lied about the pool was quite rude. Coming back to the room after a long day, the key didn’t work. At the desk, I was told, we locked you out. You need to pay the deposit on extra the night you added. They couldn’t have contacted me and politely requested an update to the deposit? What an awful excuse for service. "

"I read some of the older reviews, and I was kind of worried. Our stay was very pleasant. The room was clean, beds were comfortable with clean linens, no signs of bugs or mold, or any of the other things reported from other reviewers. I’m sure the hotel has done some upgrades since those folks stayed. The shower was just OK but workable. Staff was very friendly. Plenty of parking. I would stay there again."

"Housekeeping never gave clean towels even though I set out the dirty ones. Never checked if we needed toilet paper or cups, etc. The lady at the front desk was lovely!!"

"It’s fine for a hotel off the NJ Turnpike. My complaint is that they started charging for parking, which is insane for a suburban area like this. No other hotel nearby charges for parking. "

"Yes"

"After checking us in and giving us only 1 key to our room because they were short on keys the room turned out to be a smaller room with smaller bed than the one we reserved.only after we questioned the front desk about the room, we were told that the King Suite we reserved and paid in full for two months prior to arrival was not available. The mattress in our room was terrible. Every morning when we went down to breakfast we had to ask for things like silverware, plates, juice, coffee, etc to be refilled despite the lack of guests. Would not recommend this hotel to anyone!!! "

"Bathroom had roaches. We even showed the front desk a video of a live roach on its back on their bathroom floor with its legs moving. The clerk denied the hotel had roaches and kept repeating hotel policy when we asked to cancel the rest of our stay and get a refund. There was also active police activity right outside their front entrance, on their lot, during our stay, which made things feel even more uncomfortable. Thankfully Expedia stepped in and helped us get a refund for the remaining nights after the hotel gave us a hard time. Personally, I would avoid staying here."

"Did not use gym "