Brooks Vacation Packages

I appreciated the pleasant check in experience and reasonable rates. The room layout was decent and the furniture was in fine condition and mostlydust free. The bed was nicely made and the linens and towels were very clean. However, the walls and carpets throughout the property are in desperate need of cleaning. I was barefoot in my room for a few hours, which I don't usually do, and when i stepped in to take a shower, the dirt that my feet picked up from the carpet was making dirty footprints on the tub floor. That's pretty nasty.

Second time at this property. Room was ok, small pebbles on floor, looked like a quick vacuum. New Smart shades malfunctioned, we couldn’t put back up. The shades kept trying to engage all night, kept waking us up. We contacted Management and they tried charging the shades, but there was a defect in the motor. They were able to raise the shades half way for the second day of our stay. There was a constant humming noise all night. Disappointed in our stay. Unfortunately, our Daughter graduated so we will not be back.

I did not like the drive in paved area and parking area as it was full of potholes. The breakfast provided never changed, and I was there for 11 days so I got tired of the same offerings day in and day out. Otherwise, the people were wonderful and everything was nice and clean.

The staff were courteous and went above and beyond