- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room overlooks a demolition site. Work started at 0630 Monday to Friday with diggers moving around the site etc. The heating n my room did not work. Reception gave me a fan heater which had broken controls. I was supposed to put my finger into the machine to press the on button. Reception that was the only heater. My room key did not work on the second day. Reception had to provide another. There is no drawer space in the room or in the wardrobe. There is a single wardrobe and cubes. On the second night I was disturbed at 0400 by someone moving furniture and a hammering type noise. I rang the night reception who promised to investigate. At 0500 there was an altercation between one or more people. Then someone moving around the hotel shouting “hello”, I later found out from reception that the Police had been called to deal with a guest. The television in the room did not work without constant re-tuning. This includes BBC and ITV. There was no tooth glass n the bathroom. Took two days to get one. I had to use a small wine glass that as left with a free carafe of sherry. There was a small free bowl of fruit Which did not seem fresh. Rubbish (bits of paper, what looked like hair, dust was left in the corridor. No Hoover was used whilst I was there.