Bowmansville Vacation Packages

Lovely place, stayed for 1 night with family and it was comfortable as well as clean.

Loved the house, the owner, and his dog!

Overall good only complaint was the 8a chatting of the housekeeping staff outside our room

Our stay started with a serious issue: after unpacking and leaving our room, we discovered the door lock was broken and the room would not lock. The hotel moved us to a suite, which we appreciated. However, when we returned around 10:15 p.m. we found a letter stating we had to vacate the suite by 11:00 a.m. because it had been promised to arriving guests. When we went to the front desk, we were told another room would not be available until later that evening, leaving us without accommodations for most of the day. That was simply unacceptable. We were expected to spend the day without a room to shower, change clothes, rest, or secure our belongings because of the hotel's mistake. Rather than lose an entire day of our vacation waiting for a room, we checked out and moved to a Marriott property that checked us in immediately. Hotels.com eventually refunded our stay, but only after more than an hour on the phone late that night and a request to speak with a manager. While we appreciated the refund, it did not make up for the disruption and stress. The Richardson is a beautiful hotel, but this experience and the way it was handled ultimately ruined our vacation.

Our check-in was fast and easy. I paid an additional fee to upgrade our standard room to the Harriet suite, to celebrate our engagement the day we checked in. The hotel smell amazing, like a spa, upon entering and is clean. The elevator carpet is dirty and smells like a musty locker room. This needs to be cleaned. The Harriet Suite is large, elegant and beautiful. The bed and pillows comfortable. The only few things I would recommend is: a matras protector before placement of the fitted sheets. The glass protectors on the bedside tables and coffee table needs to be cleaned on both sides as it looks dirty and full of smudges and finger prints. Crumbs and dust underneath. And there was empty drinking cups underneath the loveseat and chairs from previous guests, which begs the question as to how often it is cleaned underneath. These small things would make it 5 star. We’ve stayed here multiple times since this hotel originally opened. A little something to help us celebrate our engagement (card in the room, something) would have been a nice touch by the hotel. As they were aware of it. But alas nothing.