1/5 Terrible
Roxanne
6 Aug. 2018
Disliked: Cleanliness, property conditions & facilities, room comfort
Duped in Boulder
I had contacted Hotels.com because a friend told me the hotel was closed. You guys said there was nothing in your system that it was closed although we could not reach anyone at the hotel by phone. When I arrived to check in, the guy at the desk said the hotel was slated to close on Monday. As soon as I got to my room, the guy across the hall said he had been stay there awhile and could we hold the noise down and don’t let the door slam. My girlfriend and I just stared because we had just opened our door! They said the place was booked yet, there were hardly any cars in the parking lot or people coming and going. Into the second day, my air conditioner stopped working and unfortunately with 90 degree days, it was muggy in the room and the bugs had come out. We asked the girl at the front desk for a new room and unfortunately the air didn’t work in there either but the window lock was broken so we were able to open the window and we got a fan from the laundry room. Sometime early Sunday morning, someone pulled the fire alarm. Unbelievable! And for the price I paid!!! Obviously everyone knew this place was a dump and closing and I wasn’t given the option to not stay!!😡
Stayed 2 nights in Jul 2018
